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Social media data : legal aspects
                       Dominique Pissoort
                            Legal Advisor
                      Nathalie Poissonnier
                       Privacy Consultant
1. Introduction



  1. Enormous amount of data available

  2. « Public » data

  3. Free to use ?




                                     Source : http://philippepoisson-hotmail.com.over-blog.com/article-mon-pere-j-ai-peche-
                                     104987906.html
1. Introduction


  Overview

  1. Personal data

  2. Contests/Promotions on Facebook

  3. Pictures
2. Personal data


  Triple protection of data

  1. Intellectual property rights of the author of the database

  2. Protection of personal data

  3. General terms of social media
2. Personal data


  1. Intellectual property rights of the author of the database

  a) Copy right : original creation

  b)   Right of the « producteur de base de données »
  • « De producent van een databank » = the physical or moral person
    who takes the initiative and bears the underlying risk for the creation of
    the database
  • « De producent van een databank » has the right to forbid the
    extraction and/of the reuse of the whole or a part - qualitatively or
    quantitatively substantial- of the content . »
2. Personal data


  2. Protection of personal data
  a) Obligation to inform
                              Purpose
  b) Principle of compatibility of purposes
2. Personal data

  3. General terms




To collect data (e.g. for the organisation of a contest), you must use the
applications that were put at your disposal by the social medium (Linked
In, Facebook,…)
2. Personal data


 Collection impossible (cfr. infra)
  Quid monitoring ?
  Quid web crawling ?
  Quid collection of data via my own page (published comments,…) ?
2. Personal data



 Collection possible via
  opt in system
 Problems :
 purpose of the collection
restricted to functioning of
the application
Idem for approval for use
of e-mail



 Solution : Integration of an extra screen that does not come from the
social medium but from the advertiser
2. Personal data




                   Advertiser DB



                   Pre-filled form
                     to confirm
                   & capture NAW
                    iFrame!!
2. Personal data

  Information to provide :

  • purpose of the data collection : direct marketing !!!

  • Use of a privacy link including a standard privacy policy, e.g.:
2. Personal data



 Information to provide :

 • Use of e-mail : the approval needs to be free, specific and informed

 •   !! Information about the « like » : « We collect your name, your e-
     mail address and your specific interests declared on Facebook »
2. Personal data
3. Data collection via facebook contest

 – Guidelines available on www.facebook.com/promotions_guidelines.php
 – Actively monitored by Facebook !!!!
3. Data collection via facebook contest



 First rule :
 Contests/promotions on FB must be administrated in an application on
 facebook.com, either on a canvas page or in an application on a tab
 page

     never directly on the wall
3. Data collection via facebook contest


 Second rule:
 You must not use Facebook features or functionality for an automatic
 registration to a contest

For example, the act of liking a
Page cannot automatically register
or enter a promotion participant.
        Registration must be done
via a form !
3. Data collection via facebook contest
3. Data collection via facebook contest


  Third rule :
  You are not allowed to notify winners through Facebook, such as
  through Facebook messages, chat, or posts on profiles (timelines) or
  Pages.

         Contact via e-mail address, post address,…
3. Data collection via facebook contest

 + other rules:
 a) You are not allowed to condition registration or entry upon the user
 taking any action using any Facebook features or functionality other than
 liking a Page, checking in to a Place, or connecting to your app.

 For example, you cannot condition registration or entry upon the user :
 •Liking/commenting a Wall post
 •Liking/commenting/uploading a photo on a Wall
 •Having the photo with the more « like »
 •Be tagged in a photo
 •Sharing a photo on the page
Not allowed !!!!




20
3. Data collection via facebook contest




                                          Not allowed !!!!




21
3. Data collection via facebook contest



 b) You are not allowed to use Facebook features or functionalities,
 such as the Like button, as a voting mechanism for a promotion.
c) Release of Facebook in the promotion
   • release of Facebook by each
     participant
   • aknowledgment that the promotion is
     not administrated by or associated
     with Facebook
   • Information that the participant is
     providing information (data) to the
     organisor of the contest (and not to
     Facebook)
4. Use of pictures

                     Pictures are protected by the
                     Intellectual property rights
                     (author’s rights)

                     No use without the express
                     consent of the author !

                     BUT : !!! See also the general
                     terms of the social network !!!
4. Use of pictures


   Attention to the respect of the rights of the data subjects
    Right of the author of the picture
    Right of the photographed persons (if they are minors :
    parent consent is needed)
4. Use of pictures

 Is the social network responsible for the on line content posted on its
 website by its members ?
 The owner of the social network = content hoster
 cf law 11/03/2003 betreffende bepaalde juridische aspecten van de
 diensten van de informatiemaatschappij:
 Art. 20. § 1. Wanneer een dienst van de informatiemaatschappij bestaat in de opslag van
 de door een afnemer van de dienst verstrekte informatie, is de dienstverlener niet
 aansprakelijk voor de op verzoek van de afnemer van de dienst opgeslagen informatie,
 op voorwaarde dat :
 1° de dienstverlener niet daadwerkelijk kennis heeft van de onwettige activiteit of
 informatie, of wat een schadevergoedingsvordering betreft, geen kennis heeft van feiten
 of omstandigheden waaruit het onwettelijke karakter van de activiteit of de informatie
 blijkt; of
 2° de dienstverlener, zodra hij van het bovenbedoelde daadwerkelijk kennis heeft, prompt
 handelt om de informatie te verwijderen of de toegang ertoe onmogelijk te maken en voor
 zover hij handelt overeenkomstig de procedure bepaald in § 3 (= doorgave naar
 Procureur des Konings)
4. Use of pictures

  To avoid possible liability:

  Release of liability clauses in the contest regulation

  Disclaimer
  You solely hold the responsibility for the photos you decide to publish on this
  website. Under no circumstances shall the Promoter be held responsible or
  liable, directly or indirectly, for any potential violation arising from this
  publication.

  If you believe that a photo is published in violation of your rights, please
  contact us immediately at the address........ and we guarantee that the photo
  in question will be immediately removed from our website.
5. Conclusion



 Public ≠ Usable !!!!!!!




                           Thank you !

                           Nathalie Poissonnier
                           nathalie@bdma.be
                           Dominique Pissoort
                           legal@bdma.be

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Social Media Day 24-1-2013 Privacy op social media

  • 1. Social media data : legal aspects Dominique Pissoort Legal Advisor Nathalie Poissonnier Privacy Consultant
  • 2. 1. Introduction 1. Enormous amount of data available 2. « Public » data 3. Free to use ? Source : http://philippepoisson-hotmail.com.over-blog.com/article-mon-pere-j-ai-peche- 104987906.html
  • 3. 1. Introduction Overview 1. Personal data 2. Contests/Promotions on Facebook 3. Pictures
  • 4. 2. Personal data Triple protection of data 1. Intellectual property rights of the author of the database 2. Protection of personal data 3. General terms of social media
  • 5. 2. Personal data 1. Intellectual property rights of the author of the database a) Copy right : original creation b) Right of the « producteur de base de données » • « De producent van een databank » = the physical or moral person who takes the initiative and bears the underlying risk for the creation of the database • « De producent van een databank » has the right to forbid the extraction and/of the reuse of the whole or a part - qualitatively or quantitatively substantial- of the content . »
  • 6. 2. Personal data 2. Protection of personal data a) Obligation to inform Purpose b) Principle of compatibility of purposes
  • 7. 2. Personal data 3. General terms To collect data (e.g. for the organisation of a contest), you must use the applications that were put at your disposal by the social medium (Linked In, Facebook,…)
  • 8. 2. Personal data Collection impossible (cfr. infra)  Quid monitoring ?  Quid web crawling ?  Quid collection of data via my own page (published comments,…) ?
  • 9. 2. Personal data  Collection possible via opt in system  Problems :  purpose of the collection restricted to functioning of the application Idem for approval for use of e-mail  Solution : Integration of an extra screen that does not come from the social medium but from the advertiser
  • 10. 2. Personal data Advertiser DB Pre-filled form to confirm & capture NAW iFrame!!
  • 11. 2. Personal data Information to provide : • purpose of the data collection : direct marketing !!! • Use of a privacy link including a standard privacy policy, e.g.:
  • 12. 2. Personal data Information to provide : • Use of e-mail : the approval needs to be free, specific and informed • !! Information about the « like » : « We collect your name, your e- mail address and your specific interests declared on Facebook »
  • 14. 3. Data collection via facebook contest – Guidelines available on www.facebook.com/promotions_guidelines.php – Actively monitored by Facebook !!!!
  • 15. 3. Data collection via facebook contest First rule : Contests/promotions on FB must be administrated in an application on facebook.com, either on a canvas page or in an application on a tab page never directly on the wall
  • 16. 3. Data collection via facebook contest Second rule: You must not use Facebook features or functionality for an automatic registration to a contest For example, the act of liking a Page cannot automatically register or enter a promotion participant. Registration must be done via a form !
  • 17. 3. Data collection via facebook contest
  • 18. 3. Data collection via facebook contest Third rule : You are not allowed to notify winners through Facebook, such as through Facebook messages, chat, or posts on profiles (timelines) or Pages. Contact via e-mail address, post address,…
  • 19. 3. Data collection via facebook contest + other rules: a) You are not allowed to condition registration or entry upon the user taking any action using any Facebook features or functionality other than liking a Page, checking in to a Place, or connecting to your app. For example, you cannot condition registration or entry upon the user : •Liking/commenting a Wall post •Liking/commenting/uploading a photo on a Wall •Having the photo with the more « like » •Be tagged in a photo •Sharing a photo on the page
  • 21. 3. Data collection via facebook contest Not allowed !!!! 21
  • 22. 3. Data collection via facebook contest b) You are not allowed to use Facebook features or functionalities, such as the Like button, as a voting mechanism for a promotion.
  • 23. c) Release of Facebook in the promotion • release of Facebook by each participant • aknowledgment that the promotion is not administrated by or associated with Facebook • Information that the participant is providing information (data) to the organisor of the contest (and not to Facebook)
  • 24. 4. Use of pictures Pictures are protected by the Intellectual property rights (author’s rights) No use without the express consent of the author ! BUT : !!! See also the general terms of the social network !!!
  • 25. 4. Use of pictures Attention to the respect of the rights of the data subjects  Right of the author of the picture  Right of the photographed persons (if they are minors : parent consent is needed)
  • 26. 4. Use of pictures Is the social network responsible for the on line content posted on its website by its members ? The owner of the social network = content hoster cf law 11/03/2003 betreffende bepaalde juridische aspecten van de diensten van de informatiemaatschappij: Art. 20. § 1. Wanneer een dienst van de informatiemaatschappij bestaat in de opslag van de door een afnemer van de dienst verstrekte informatie, is de dienstverlener niet aansprakelijk voor de op verzoek van de afnemer van de dienst opgeslagen informatie, op voorwaarde dat : 1° de dienstverlener niet daadwerkelijk kennis heeft van de onwettige activiteit of informatie, of wat een schadevergoedingsvordering betreft, geen kennis heeft van feiten of omstandigheden waaruit het onwettelijke karakter van de activiteit of de informatie blijkt; of 2° de dienstverlener, zodra hij van het bovenbedoelde daadwerkelijk kennis heeft, prompt handelt om de informatie te verwijderen of de toegang ertoe onmogelijk te maken en voor zover hij handelt overeenkomstig de procedure bepaald in § 3 (= doorgave naar Procureur des Konings)
  • 27. 4. Use of pictures To avoid possible liability: Release of liability clauses in the contest regulation Disclaimer You solely hold the responsibility for the photos you decide to publish on this website. Under no circumstances shall the Promoter be held responsible or liable, directly or indirectly, for any potential violation arising from this publication. If you believe that a photo is published in violation of your rights, please contact us immediately at the address........ and we guarantee that the photo in question will be immediately removed from our website.
  • 28. 5. Conclusion Public ≠ Usable !!!!!!! Thank you ! Nathalie Poissonnier nathalie@bdma.be Dominique Pissoort legal@bdma.be