2. Governance documents!
Corporate governance!
Maintain a good registry!
Secure maintenance of information!
Athina Fragkouli, 4 April 2011! 2!
3. Governance Documents I!
Corporate Governance!
Articles of • Scope!
Association! • Structure!
Standard Service
• Services to members!
Agreement!
End User Assignment
• Services to non-members!
Agreement!
Arbitration procedure! • Disputes resolution!
Athina Fragkouli, 4 April 2011! 3!
4. Governance documents!
Corporate governance!
Maintain a good registry!
Secure maintenance of information!
Athina Fragkouli, 4 April 2011! 4!
6. Governance Documents II!
Maintain a good registry!
• Closure and deregistration!
Athina Fragkouli, 4 April 2011! 6!
7. Governance Documents II!
Maintain a good registry!
• Closure and deregistration!
• Transfer of resources and name
changes!
Athina Fragkouli, 4 April 2011! 7!
8. Governance Documents II!
Maintain a good registry!
• Closure and deregistration!
• Transfer of resources and name
change!
• Due diligence !
Athina Fragkouli, 4 April 2011! 8!
9. Governance Documents II!
Maintain a good registry!
• Closure and deregistration!
• Transfer of resources and name
change!
• Due diligence !
• Abuse complaint handling!
Athina Fragkouli, 4 April 2011! 9!
10. Governance Documents II!
Maintain a good registry!
• Closure and deregistration!
• Transfer of resources and name
change!
• Due diligence !
• Abuse complaints handling!
• Audit activity!
Athina Fragkouli, 4 April 2011! 10!
11. Governance Documents II!
Maintain a good registry!
• Closure and deregistration!
• Transfer of resources and name
change!
• Due diligence !
• Abuse complaints handling!
• Audit activity!
Athina Fragkouli, 4 April 2011! 11!
12. Governance documents!
Corporate governance!
Maintain a good registry!
Secure maintenance of information!
Athina Fragkouli, 4 April 2011! 12!
13. Governance Documents III!
Maintain a good registry! Secure maintenance of information!
• Closure and deregistration!
– Contractual relationships management (eg
End Users/sponsoring LIRs)!
• Transfer of resources and name
change!
• Due diligence !
• Abuse complaints handling!
• Audit!
Athina Fragkouli, 4 April 2011! 13!
14. Governance Documents III!
Maintain a good registry! Secure maintenance of information!
• Closure and deregistration! • Privacy statement !
– Contractual relationships management (eg
End Users/sponsoring LIRs)!
• Transfer of resources and name
change!
• Due diligence !
• Abuse complaints handling!
• Audit!
Athina Fragkouli, 4 April 2011! 14!
15. Governance Documents III!
Maintain a good registry! Secure maintenance of information!
• Closure and deregistration! • Privacy statement!
– Contractual relationships management (eg • Confidentiality !
End Users/sponsoring LIRs)!
• Transfer of resources and name
change!
• Due diligence !
• Abuse complaints handling!
• Audit!
Athina Fragkouli, 4 April 2011! 15!
16. Governance Documents III!
Maintain a good registry! Secure maintenance of information!
• Closure and deregistration! • Privacy statement!
– Contractual relationships management (eg • Confidentiality!
End Users/sponsoring LIRs)!
• Information Security !
• Transfer of resources and name
change!
• Due diligence !
• Abuse complaints handling!
• Audit!
Athina Fragkouli, 4 April 2011! 16!
17. Governance Documents III!
Maintain a good registry! Secure maintenance of information!
• Closure and deregistration! • Privacy statement!
– Contractual relationships management (eg • Confidentiality!
End Users/sponsoring LIRs)!
• Information Security!
• Transfer of resources and name
change!
• Due diligence !
• Abuse complaints handling!
• Audit!
Athina Fragkouli, 4 April 2011! 17!
18. Governance documents!
Corporate governance!
Maintain a good registry!
Secure maintenance of information!
Athina Fragkouli, 4 April 2011! 18!