work groups & work teams
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Definisi Jenis Tahapan pembentukan Faktor Effective teamwork Group decision making
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work groups & work teams
- 1. WORK GROUPS & WORK TEAMS Dasar-dasar perilaku rizqizu@gmail.com
- 3. Definisi Dua individu (atau lebih) yang saling berinteraksi dan saling tergantung antara satu dengan lain, dan saling bergabung untuk mencapai tujuan-tujuan tertentu Interaksi Pengaruh Bekerjasama TeamSecurity Status Self esteem Affiliation Power Goal achievement Mengapa ada kelompok? (Robin 2001) rizqizu@gmail.com
- 4. Work Team VS Work Group (Robin 2001) Work groups Share information Neutral Individual Random & varied Comparison <- Goal -> <- Synergy -> <- Accountability -> <- Skills -> Work Team Collective performance Positive Individual & mutual Complementary rizqizu@gmail.com
- 5. Jenis kelompok Jenis Kelompok Formal Command groups Task forces Teams Self managed work teams Informal Interest groups Friendship groupsrizqizu@gmail.com
- 6. Tipe tim : berdasarkan sasaran Problem solving •Workers •Special case •Short term •Less authority Self managed •Supervisors •Self achievement measurment •Self member assignment Cross-functional •>1 departemen involved, same hierarchy •More point of view Virtual •IT Based •Absence of paraverbal & nonverbal cues •Limited social context (interaction) •Eliminate space & time constrain (worldwide)rizqizu@gmail.com
- 8. Tahapan Perkembangan Kelompok Forming •Uncertainty Storming •Conflict •Tuning Norming •Development •Agreement Performing •Do Adjourning •Sign-off •Non- permanen team Seleksi Pelatihan Ganjaran rizqizu@gmail.com
- 9. Faktor-faktor pengaruh keberhasilan kelompok External Startegi organisasi Peraturan formal SMD Proses seleksi personil Compensation & benefit Budaya organisasi Work setting Group member resources Knowledge, skill, ability Personal character Stuktur kelompok Formal leader Peran Norma Status Ukuran Komposisi Kohesivitas Group process Group task rizqizu@gmail.com
- 10. Ciri Kepribadian Individu Creator-innovator •Imajinatif •Create concept Explorer-promoter Assessor-developer •Analitycal thinking Thruster-organizer •Operation procedure •Goals -> Plan -> Organize -> Control Concluder-producer Controller-inspector Upholder-maintainer Reporter-adviser Linker rizqizu@gmail.com
- 11. Creating effective teamwork Work design •Autonomy •Skill variety •Task identity •Task Significance Composition •Ability •Personality •Size •Roles & diversity •Preference for teamwork •Flexibility Context •Adequate resources •Leadership & structure •Performance evaluation & reward Process •Common purpose •Agreed & Specific goal •Conflic management •Social loafing rizqizu@gmail.com
- 12. Group Decision making Complete information & knowledge More point of view Wide accepted Legitimate Quality Error detection Time consuming Pressure to adjust to group Domination No clear responsibility Conflic potention Keuntungan Kekurangan rizqizu@gmail.com
- 13. Teknik pengambilan keputusan Brainstorming • Direct • Spontan • Partisipatif Nominal Group • Direct • Kelompok • Ide terbuka • Rangking nilai alternatif Delphi • Indirect • Kelompok • Kuesioner • Anonim • Konsesus Electronic meeting • Indirect • Kelompok • Anonim rizqizu@gmail.com