1. Integrated Marketing Communications Ralph J. Davila Director of Public Relations Keathley Advertising Assembly Delegate Akron Area PRSA Chapter
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5. IMC’s Objective Create an authentic experience that allows customers to identify with the brand on rational and emotional levels across all communications platforms Used with permission from Brett Turner, APR, of Jackson Marketing Group Emotional “ Our beliefs are the same” Loyalty “ I love the brand” Preference “ I prefer the brand” Awareness “ I am aware of the brand”
7. IMC 10-Step Process 1. Get commitment from senior management 2. Build your team of experts (Interactive, PR, media, etc.) 3. Have someone leading the charge 4. Plan (strategy, objectives, key messages, etc.) 5. Start integrating; Get buy-in from everyone 6. Let your teammates do their job and trust them! 7. Share information across disciplines (Update meetings) 8. Be flexible and listen to your team 9. Adapt and improve 10. Show off – Metrics; praise team; savings
*** Instead of just working on being fun and creative without purpose, but instead tried to have the objective in mind with a measureable goal. *** Not to hope that just because something is creative and wins awards it will affect and motivate purchase or awareness among the target audience.