1. “The Background and Benefits” By: Rlabs

3. What Is A Social Media Experience

4. South Africa has about 5,3 million Internet users (10,8% of the population). An estimated 41% of South African Internet users are on Facebook By 2013, Internet penetration in South Africa is expectined to reach 20%

5. Reasons Why People Think Social Media Is Not For Them

6. 1. Its Just a Trend: The first Social Network Emerged almost ten years ago and today billions of people world wide use them

7. 2. Companies can’t control what people are saying: The fact is that they never could. People already talk about your business – social media just makes it easier to hear

8. 3. The only people on the Internet are kids: In the six-month period ending July 2009, Facebook saw a 513% growth in 55 + users The average age of Facebook users in SA is 33 Twitter and YouTube at 31

9. Social media gives you what TV never could - a chance to be engaged and engage others

10. Social Media Allows You To Build Relationships Generate positive word of mouth about your brand or product or service Understand your competitive better

11. More than 1,000,000,000 Where are You?

13. Social Media is About Creating Sharing Engaging Listening

14. Rules of engagement Be clear about your online identity Show interest in others and offer value Build your reputation on a social media site or platform first before start promoting anything Be careful. Don’t say anything that could come back and bite you

15. The end craig@rlabs.org