Explaining identity does not get any easier, just when you have got the hang of it they invent something new like Identity Relationship Management (IRM) and you have to start all over again. This practical and educational session gives you a guided tour of twelve diagrams that could save your identity bacon. If all this talk about IRM just sounds like Blah-Blah-Blah, then perhaps a visual tour of identity using diagrams will help. IRM adds another dimension to traditional Identity and Access Management (IAM) and naturally people are curious and concerned. How will it impact your organisation? What are your CxO’s concerns and how can you address those concerns in a clear and concise way? This session looks at identity using diagrams and will exercise both sides of your brain. Not only will you do some visual thinking, you will also learn a little about how and when these diagrams came about. This practical session shows how you can use some familiar diagrams and some not so familiar, to view and explain the complexities of identity in ways that are much easier to understand. It uses real-world examples from client case studies and industry analysts to illustrate how these diagrams can explain or solve your identity challenges. If you skim through documents looking for the diagrams or if you prefer to search for things on-line by images then this session is for you. For those who just don’t get on with diagrams, you’ll learn who is responsible for your pain. Give your ears a rest and let your eyes take over. --- Robert Lapes is head of identity advisory services in Capgemini’s IAM practice in the UK. He is a chartered engineer with nearly 30 years of insight and lessons learnt in I.T. For the last ten years he has been working on assurance of large scale identity programs. He has helped senior stakeholders in Government, agencies, NGOs and global businesses to transform and assure their identity strategy and architecture. His architectural research for the EU Guide project has given him a unique insight into fundamentals of identity, trust, privacy and consent. He has combined his experience of over 65 client engagements to develop an IAM framework to help clients to understand how identity drives their business and structure their approach to identity.

1. Venn and the art of
Identity Relationship Management
Powerscourt,
November 2014,
Robert Lapes

2. 2Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Using diagrams to save
your identity bacon

3. 3Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Robert Lapes
Head of IAM Advisory Services
Capgemini UK’s IAM practice
30 years experience in I.T.
10 years of identity program
assurance

4. 4Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Capgemini’s IAM team
Canada
United States
Mexico
Brazil
Argentina
All over Europe
Morocco
Australia
People’s Republic
of China
India
Chile
Guatemala
Singapore
Philippines
Taiwan
Vietnam
United
Arab Emirates
Group IAM
Capability
200+
Malaysia
New Zealand
Japan
South Africa
Colombia
UK
80+ People
34+ Projects
France
7+ People
4+ Projects
Benelux
24+ People
13+ Projects
North America
6+ People
2+ Projects
India
13+ People
Asia Pacific
33 People
4+ Projects

5. 5Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Agenda
1. IRM context
2. Why diagrams?
3. What diagrams?
•Identity
•Relationships
•Management
4. Summary and questions

6. Context

7. 7Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
IRM
is the new
IAM

8. 8Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
IRM’s four business pillars
1. CONSUMERS and THINGS over EMPLOYEES
2. ADAPTABLE over PREDICTABLE
3. TOP LINE REVENUE over OPERATING EXPENSE
4. VELOCITY over PROCESS

9. 9Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
IRM’s four technical pillars
1. INTERNET SCALE over ENTERPRISE SCALE
2. DYNAMIC INTELLIGENCE over STATIC INTELLIGENCE
3. BORDERLESS over PERIMETER
4. MODULAR over MONOLITHIC

10. 10Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
scale complexity
adaptable dynamic
bigger faster
connected diverse
decentralisation
non-linearity
Why IRM is different

11. 11Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
IRM
Scale
Complexity
IxM Internet
IRM using international infographic icons

12. 12Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Why diagrams?

13. 13Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
We learn mainly by sight
75%
13%
6%
3% 3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
Sight Hearing Touch Smell Taste

14. 14Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
We can process large amounts of visual data
SOURCE: Tor Nørretrandershttp://www.mu-sigma.com/uvnewsletter/links.html#a

15. 15Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Writing is a recent invention
SOURCE: http://bigpicturehistory.com/wp-content/uploads/2012/08/evolutionOfWriting.jpg

16. 16Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Identity diagrams

17. 17Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Georg Hegel
Philosopher
Newspaper editor
Headmaster
1770 – 1831

18. 18Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Hegelian Dialectic
Diagram:http://www.personal.kent.edu/~jvazzana/Hegelian%20Dialectic.htm

19. 19Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Georg Hegel
“Identity is the identity of
identity and non-identity.”
particularity universality
individuality

20. 20Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
"
Cryptographer
Privacy expert
b. 1973 Canada
Inventor of the
“Nymity Slider”
Prof. Ian Goldberg

21. 21Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
"
“Privacy and national
security are like opposite
ends of a slider,…“
Prof. Ian Goldberg

22. 22Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
"
“…Technology is like a
magnet that allows
individuals to pull that
slider back toward
themselves.“
Prof. Ian Goldberg

23. 23Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
The Nymity Slider
SOURCE: Ian Goldberg “A Pseudonymous Communications Infrastructure for the Internet”

24. 24Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
John Venn
Theologian
Logician
Cricketer
1837 – 1923
Inventor of the
Venn diagram

25. 25Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Venn’s diagram

26. 26Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Venn diagrams are similar to Euler diagram
SOURCE: http://blog.stevemould.com/venn-vs-euler-diagrams/

27. 27Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Venn diagrams #1
SOURCE: http://forgerock.com/products/open-identity-stack/

28. 28Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Venn diagrams #2

29. 29Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Business Partners
Anonymous
CustomersMyAccount
Venn diagrams #3
SOURCE: R.Lapes Capgemini 2012

30. 30Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Relationship diagrams

31. 31Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Anthropologist
Mountain climber
Plant collector
1920 – 2009
Inventor of the
Affinity diagram
Prof. Jiro Kawakita

32. 32Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
“Let the facts speak for themselves”
 Too many facts or ideas in
apparent chaos
 Issues are too large and complex
to grasp
 Group consensus

33. 33Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
KJ Method or Affinity diagram
SOURCE: R.Lapes Capgemini 2012
SOURCE: R.Lapes Capgemini 2012
SOURCE: R.Lapes Capgemini 2013

34. 34Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Prof. Peter Chen
Computer scientist
Inventor of the
Entity-Relationship model
b. 1947

35. 35Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
“Entities and
relationships are a
natural way to organize
physical things as well
as information … “
Prof. Peter Chen

36. 36Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
“… The ER concept is
the basic fundamental
principle for conceptual
modelling. It has been
with us since thousands
of years ago and will be
with us for many years to
come.”
Prof. Peter Chen

37. 37Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Chen’s first relationship diagram
SOURCE: Chen, Peter (March 1976). "The Entity-Relationship Model - Toward a Unified View of Data"

38. 38Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Entity–relationship model
2 Registrar
5 Attribute
Authority
Registers for identity
Issues identifier
Enrols for service
4 Credential
Authority
Asserts access claim
Issues credential
Provides service
Circle of
Trust
Authorisation
1 Policy
6 Governance
Subject
Identity
service
Authentication
service
Reliant party
Access
service
2 Entity
3 Service or
Resource
SOURCE: R.Lapes Capgemini 2012

39. 39Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014SOURCE: R.Lapes Capgemini 2012

40. 40Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Prof. Shigeru Mizuno
Quality management guru
Inventor of matrix diagram

41. 41Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Matrix diagram #1
4
3
2
1
0
Minimal
Minimal
Minimal
Minimal
1
Low
Low
Low
Minimal
2
Moderate
Moderate
Low
Minimal
3
High
Moderate
Low
Minimal
4
StrengthofRegistration
Strength of Authentication Mechanism
SOURCE: R.Lapes Capgemini 2012

42. 42Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Matrix diagram #2
SOURCE: Eve Maler

43. 43Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Matrix diagram #3
SAP Microsoft IBM
Security strong positive strong positive strong positive
Functionality strong positive neutral positive
Integration positive positive positive
Interoperability positive neutral positive
Usability positive neutral neutral
Innovativeness positive neutral positive
Market Position positive strong positive strong positive
Financial Strength strong positive strong positive strong positive
Ecosystem positive strong positive strong positive
SOURCE: R.Lapes Capgemini 2013

44. 44Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Matrix diagram #4
TOGAF Policy
Entities
& Identity
Resources
& Assets
Authentication &
Credentials
Authorization
& Access
Operation &
Governance
1 Vision
2
Business
Architecture
3
Information System
Architecture
4
Technology
Architecture
5
Opportunities &
Solutions
6 Migration Planning
7
Implementation
Governance
8
Change
Management
9 Requirements
SOURCE: R.Lapes Capgemini 2014

45. 45Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Y-Matrix Diagram #5

46. 46Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Management diagrams

47. 47Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Dr W. Edwards Deming
Father of modern
quality control
Quality management
guru
1900 - 1993

48. 48Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
“It is not enough to do
your best; you must
know what to do and
then do your best.”
Dr W. Edwards Deming

49. 49Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
The Deming Cycle
SOURCE: http://en.wikipedia.org/wiki/PDCA

50. 50Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
The Deming Cycle applied to IAM
Do
Check
Act
Plan
Policy
Review
Entity
Review
Resource
Review
Authentication
Review
Access
Review
Governance
& Operational
Review
Entity
scope
Collection and
consolidation
Verification
and validation
Reconcile &
remediation
Authoritative
entities
Resource
scope
Impact
analysis
Resource
classification
Classification
remediation
Authoritative
classification
Enrolment and
authorisation
scope
Collection and
consolidation
Mapping and
validation
Reconcile and
remediation
Authoritative
access control
Context
scope
Workflow and
event
collection
Context
analysis
Review and
certify
Authoritative
context
Identifier and
credential scope
Collection and
consolidation
Mapping and
validation
Reconcile and
remediation
Authoritative
identifiers and
credentials
Policy
scope
Collection and
consolidation
Policy review
Policy
remediation
Authoritative
policy
SOURCE: R.Lapes Capgemini 2013

51. 51Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Matthew Henry Phineas Riall Sankey
Engineer
Introduced the first
energy flow diagram
1853 – 1926 Ireland

52. 52Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Sankey flow diagram #1

53. 53Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Minard: Napoleon’s retreat from Moscow

54. 54Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Internet traffic 2010
SOURCE: http://www.telegeography.com/assets/website/images/maps/global-traffic-map-2010/global-traffic-map-2010-l.jpg

55. 55Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Joiners, Movers, Leavers
SOURCE: R.Lapes 2014

56. 56Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Summary

57. 57Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
scale complexity
adaptable dynamic
bigger faster
connected diverse
decentralisation
non-linearity
IRM is the new IAM

58. 58Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Why diagrams?
Data can be hard to understand
especially in written form.
Diagrams help us understand
complex data and information and
identify complex relationships.
We learn better visually.

59. 59Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Credits
Goldberg, Deming, Chen, Mizuno, Kawakita, Sankey, Venn, Hegel

60. 60Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Thank you

61. 61Copyright © Capgemini 2014. All Rights Reserved
Venn and the art of IRM November 2014
Contact information
Insert
contact
picture
Insert
contact
picture
Robert
Lapes
Identity Architect
robert.lapes@capgemini.com
Capgemini UK | Bristol (Toltec)
Tel: +44 0 870 194 6658
Andrew
Critchley
IAM Proposition Lead
andrew.critchley @capgemini.com
Capgemini UK | Sale
Tel: + 44 (0)7891 154281

62. www.capgemini.com
The information contained in this presentation is proprietary.
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business and technology solutions that fit their needs and drive
the results they want. A deeply multicultural organization,
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Collaborative Business ExperienceTM, and draws on Rightshore ®,
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