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                   Phone System
3CX Phone System for Windows
                                  Break free with a software-based
                                  IP PBX for Windows
                               Break free from expensive proprietary     3CX Phone System for Windows is
                               phone systems and move up to an           an award-winning IP PBX that
                               open standard IP PBX that increases       completely replaces your proprietary
                               productivity of employees and IT          PBX, supports standard SIP soft/hard
                               staff and costs much less. Evolve         phones from any vendor, VoIP service
                               your communications by enabling           providers and VoIP gateways to
                               employee mobility: Calls can be made      connect traditional PSTN lines. Add
                               and answered seamlessly from outside      extensions or lines by adding standard
                               the office and voice mail and faxes       SIP telephony equipment and save on
                               received via email. Globalize your        consultants’ fees because of 3CX’
                               business     by connecting branch         easy to use web-based administration.
                               offices and re-directing local customer   Overcome the limitations of outmoded
                               service numbers via the internet to       hardware-based PBX systems, reduce
                               your phone system at negligible cost.     costs significantly and add advanced
                                                                         communications features that will
                                                                         make your company more efficient
                                                                         and competitive!
Unified Communications

                            Enhance productivity with unified
                            messaging and presence
                         3CX Phone System for Windows             3CX provides full video capability -
                         delivers Unified Communications          using 3CXPhone or a SIP video
                         technology by unifying voice mail, fax   phone, video calls can be made
                         and email; as well as providing          with a click of a button.
                         presence information.
                                                                  3CX includes a fax server that is
                         With 3CX, employees can easily see       able to route incoming faxes as PDFs
                         the presence of other users and          to email. Users can send faxes from
                         avoid unnecessarily making or            existing fax machines or by using a
                         transferring calls. Presence is          3rd party T38 capable fax server
                         displayed in any standards-based IP      software.
                         phone, as well as in 3CX Assistant
                         and the MyPhone user portal.             With 3CX, businesses save time and
                         Furthermore, 3CX unifies voice mail      money as they can forget about fax
                         and faxes with email by delivering       machines and extra telephone lines.
                         them to the user’s inbox.
                                                                  .




                                                                  1. Presence – eliminate expensive
                                                                      telephone tag
                                                                  2. Voice mail – receive voice mail
                                                                      in your inbox
                                                                  3. Fax – receive faxes as PDF files
Freedom to the User

                         Boost mobility and allow staff
                         to tele-work
                      3CX gives total freedom to the user,       This way, crucial calls are never
                      by enhancing mobility and allowing         missed, and there is no need to give
                      staff to work remotely.                    out personal mobile numbers when
                                                                 out of the office.
                      3CX Phone System includes a web-
                      based user portal that gives extension     3CX is the only IP PBX to include a
                      users complete mobility and                free Windows VoIP phone that can be
                      independence. Users can configure          used in or out of the office. 3CX soft
                      extension preferences using a web          phone and the traditional hardware
                      browser without help from IT staff.        phone can be used at the same time
                      Call forwarding rules can be created       using the same credentials. For
                      based on time received, caller ID and      example, the hardware phone can be
                      type of call. For example, calls outside   used when at the office, but when at
                      their own working hours can be             home or on the road it is very easy to
                      routed to voice mail. Important calls      switch to the soft phone and remain
                      can be forwarded to a mobile based         connected to the company’s phone
                      on the caller ID.                          system.




                                                                 1. User Portal – Configure your
                                                                    own extension preferences easily
                                                                    and from anywhere
                                                                 2. 3CXPhone – Stay connected to
                                                                    the office wherever you are
                                                                 3. Advanced forwarding rules –
                                                                    Set-up by caller ID, time and type
                                                                    of call
Freedom to the Network Manager

                                    Manage the phone system via
                                    3CX’ web-based console
                                 With 3CX, network managers break         It is easier to manage and control and
                                 free from the archaic user interfaces    you do not need to learn how to
                                 of conventional PBXs and from the        update and troubleshoot an obscure
                                 traditional PBX vendor. With the         home-made Linux version. Software-
                                 intu it ive web -based console,          based scales a lot better too: Just add
                                 administrators can easily create         more phones and lines as you go
                                 extensions      and    make      PBX     along, without being limited by the
                                 configuration changes, without           ports or processor on the appliance.
                                 needing the PBX vendor. Because
                                 3CX Phone System is just another         You can install 3CX on an existing
                                 Windows server application, it is easy   server or virtualize it and eliminate
                                 to manage too: It can be monitored       ext ra har dwar e, en erg y an d
                                 just like any other Windows server       management costs. You can easily
                                 application using your existing          backup your PBX to a disk and restore
                                 network monitoring package. 3CX is       on another machine in case of
                                 completely software-based and this       hardware failure - an impossible task
                                 has many advantages over a               when an appliance breaks down.
                                 traditional PBX or an IP PBX
                                 appliance.




                                                                          1. Web-based Management
                                                                             Console - Access the phone
                                                                             system from anywhere
                                                                          2. Virtualize - Save on hardware,
                                                                             energy & administration costs
                                                                          3. Monitor - Monitor events &
                                                                             performance of PBX like any
                                                                             other server application
Freedom of Choice

                       Tested interoperability with leading
                       SIP hardware & VoIP providers
                    3CX has completed interoperability       Berofix, Patton, Grandstream and
                    testing with leading industry VoIP       Sangoma; and 3CX ships with ‘out of
                    hardware providers of SIP Phones and     the box’ configurations for the leading
                    VoIP Gateways, giving businesses         models.
                    total vendor independence and
                    freedom of choice.                       Leverage low call costs by using 3CX
                                                             with popular VoIP          Providers
                    Many leading SIP        Phones    are    worldwide and benefit from 3CX ‘out
                    interoperable with 3CX including:        of the box’ configurations. Or use the
                    Aastra, Linksys, snom, Cisco,            3CX Gateway for Skype to make and
                    GrandStream, Polycom, Siemens and        receive calls to Skype users at no
                    X-Lite.    3CX can automatically         charge.
                    configure most SIP phones with the
                    appropriate extension settings.          3CX has a global network of over
                                                             1,000 3CX Partners who provide
                    VoIP Gateways that          seamlessly   businesses with fully integrated, cost-
                    interoperate with 3CX include:           effective VoIP solutions and top grade
                                                             support.




                                                             1. SIP Phones – Automatic
                                                                configuration of popular SIP
                                                                Phones
                                                             2. VoIP Gateway – Continue to
                                                                receive and make calls on your
                                                                existing phone lines
                                                             3. VoIP Providers – ‘Out of the
                                                                box’ configurations for leading
                                                                VoIP providers worldwide
Break away from the cryptic and limited phone interface

                                                             Finally an easy way to use your phone
                                                             from Windows with 3CX Assistant!
                                                          3CX Assistant is a windows desktop        3CX Assistant works in tandem with
                                                          utility that offers extension users an    any IP phone, 3CXPhone (soft phone)
                                                          easy way to transfer, divert, launch or   or even analog phones! If using a
                                                          park calls, via drag and drop rather      hardware IP phone, the call will be
                                                          then via a cryptic phone interface. You   set-up to the IP phone.
                                                          can view status of other colleagues
                                                          and avoid ‘voice mail tag’ and            3CX Assistant also integrates with
                                                          unnecessary phone calls. Launch calls     Microsoft Outlook, Salesforce.com
                                                          by double clicking on an extension,       and other CRM systems to allow
                                                          selecting a contact from the              launching of calls and call journaling.
                                                          phonebook or by highlighting a            Caller ID can be matched to a contact
                                                          number on a web page and hitting a        record to automatically identify the
                                                          function key.                             caller.


                                                          Managers can monitor phone line &         All extension users also have access to
                                                          call queue status. A handy instant        the web-based 3CX MyPhone portal,
                                                          message feature allows you to send        where they can view call history,
                                                          text messages to other users              manage voice mails, phonebooks and
                                                                                                    more.




                                                                                                    1. 3CX Assistant – Manage
                                                                                                        your phone from your desktop,
                                                                                                        not a cryptic phone keypad!
                                                                                                    2. Microsoft Outlook – Launch
                                                                                                        calls from Microsoft Outlook or
                                                                                                        other popular CRM systems
                                                                                                    3. Instant messaging –
                                                                                                        Communicate with colleagues
                                                                                                        via text chat
Save on Costs with 3CX

                            Say goodbye to expensive expansion
                            modules and costly phone bills!
                         3CX Phone System for Windows             Further savings come from connecting
                         is much cheaper than a traditional       branch offices with 3CX’ Bridges, so
                         phone system. The initial purchase       that all inter-office calls are set-up as
                         cost and the expansion cost are both     internal calls and therefore free. Also,
                         much lower compared to a proprietary     integration of remote workers is easy
                         PBX, and with 3CX you also save on       with 3CX’ Tunnel, boosting mobility
                         maintenance fees from vendors.           and resulting in savings from tele-
                                                                  working possibilities.
                         Unlike appliances, 3CX can scale to
                         almost unlimited capacity because it     3CX P h on e Syst em in clu d es
                         can leverage modern server hardware.     enterprise-level         features      as
                                                                  standard. Businesses do not need to
                         With 3CX, businesses can also use        pay extra for advanced features or
                         VoIP Providers & Skype to save on        add-ons, as these are incorporated in
                         international calls and to terminate     the software: inbuilt fax server, digital
                         international customer service           recept ion ist, pag ing /inter com,
                         numbers on the local IP PBX.             integrated voice mail, central phone
                         Manage the PBX in house and save         book and more.
                         on consultants fees.




                                                                1. 3CX Bridges – Set-up inter-
                                                                   office calls as FREE internal calls
                                                                2. Advanced Features – No extra
                                                                   cost for voice mail, auto
                                                                   attendant and Queues.
                                                                3. Tele-work – Employees work
                                                                   remotely while staying connected
                                                                   to the company’s IP PBX
How it Works

                  An open, vendor-independent system
                  that grows with your business
               A complete 3CX Phone System for             Add extensions or lines by simply
               Windows consists of the server              adding standard SIP telephony
               software, soft phones or IP phones,         equipment and save on consultants’
               and a VoIP Gateway to connect your          fees because of 3CX Phone System for
               existing phone lines. It is also possible   Windows easy to use web-based
               to re-use existing analog phones with       administration.
               the use of FXS gateways. A VoIP
               provider can be used to leverage low        Overcome the limitations of outmoded
               cost calls across your network.             hardware-based PBX systems, reduce
                                                           costs significantly and add advanced
               The system can use the existing             communications features that will
               computer wiring, sharing the network        make your employees more productive
               point with the computer, and can be         and your company more efficient and
               installed on an existing, non-              competitive.
               dedicated Windows server or run as a
               virtual machine.




                                                           1. Soft phones – Use in
                                                              combination with your IP Phone
                                                           2. IP Phones – Use any leading SIP
                                                              hardware phone
                                                           3. Phone wiring – No need for
                                                              extra cables as phones use your
                                                              computer network
What others have to say about 3CX
  “We don’t understand VoIP, but we understand 3CX” - No Tomato advertising

“3CX Phone System is a great                                                                                                                                                                       “I was attracted to 3CX’ software
Windows-based PBX solution for our                                                                                                                        “3CX was remarkably flexible and         because of its simplicity, because it
                                                                               "Configurability of 3CX is
company. It is a cost-effective         “3CX has significantly helped in                                                                                  easy to install. It was also extremely   runs on Windows and because it
                                                                               outstanding - we can easily make
solution which is easy to install and   achieving our business goals to                                                                                   simple to manage and being able to       has web-based management.”
                                                                               changes to the PBX ourselves,
maintain.”                              expand with mobility.”                                                                                            run 3CX on Windows Server offers         - Steve Hechtman, President,
                                                                               something that was unthinkable on
- Mike Faster, President, Coyote        - Chris Green, Managing Director,                                                                                 great peace of mind." - Dustin           Inductive Automation / Calmetrics
                                                                               a traditional PBX." - Bill Peters,
Creek Consulting                        NANT Ltd.                                                                                                         Adam, Director of IT RE/MAX              Company
                                                                               Lotus Racing Head of IT




                                                                                                                    3CX is Editor’s Best Award
                                                                                                                    winner - Windows IT Pro
                                                                                                                    magazine                                                                       "Our IP PBX is only 30% of the
                                        3CX Phone System Review in
3CX VoIP solution makes an                                                                                                                                Computer Shopper highly                  cost of other phone systems"
                                                                                                                    Windows IT Pro editors select
impression on PC PRO editor             ZDNet                                                                                                             recommends 3CX Phone
                                                                                                                    winners based on the product’s                                                 Following an interview with 3CX’s
Jon Honeyball with PC PRO believes      Alan Stevens from ZDNet reviewed                                                                                  System
                                                                                                                    strategic importance to the market,                                            CEO Nick Galea, Computerwoche’s
that analogue telecom is a thing of     3CX Phone System for Windows                                                                                      Karl Wright reviewed the Free            editor Jurgen Hill wrote a very
                                                                                                                    its competitive advantages and its
the past, and that to get more value    and found it to be a very good                                                                                    edition of 3CX Phone System for          positive article about 3CX Phone
                                                                                                                    value to the customer. They
from a computing infrastructure it is   product: “Very easy to configure       “3CX is very easy to setup and                                             Windows for UK’s biggest                 System for Window’s market
                                                                                                                    demand solid value and
wise to switch to VoIP. He went on      and manage, the 3CX Phone              manage. The MS Exchange 2007                                               technology magazine Computer             position, the advantages of an IP
                                                                                                                    performance from the products they
to test 3CX Phone System for            System for Windows scores well on      Unified Messaging integration                                              Shopper and wrote that he                PBX against a traditional PBX, and
                                                                                                                    select using their product
Windows and after installing the IP     functionality and is compatible with   works very well. I am very happy                                           “couldn't really fault 3CX's Phone       the Free edition of 3CX VoIP PBX.
                                                                                                                    knowledge and subject matter
PBX he concluded: “Overall, I'm         most SIP handsets, gateways and        with the product!”                                                         System. The free edition has most of
                                                                                                                    expertise.
very impressed with this solution.”     services.”                             - Craig Hyatt, Information                                                 the functions a home office or small
                                                                               Technology Director for Campus                                             business will need...considering you
                                                                               Services, University of North                                              can download it for free, we highly
                                                                               Carolina at Chapel Hill                                                    recommend it.”
3CX Impressive Set of Features
                                         FREE         Commercial                                                                              FREE            Commercial                                                                  FREE     Commercial
General Phone System Features           Edition        Editions                 Management and Scaleability                                  Edition           Editions                 3CXPhone / Assistant                             Edition    Editions

Call Logging                              •                  •                  Web-based management console                                     •                   •                   Compact Windows System Tray Applet                •           •
Call Reporting                            •                  •                  Configuration Wizard                                             •                   •                   Tunnel all VoIP Traffic over a Single Port        •           •
Blind Call Transfer                       •                  •                  Real Time Web-based System Status                                •                   •                   Transfer Calls                                    •           •
Attended Call Transfer                    •                  •                  Integrated Web Server                                            •                   •                   Shows Incoming Calls                              •           •
Call Forward on Busy                      •                  •                  Automated Restore and Backup                                     •                   •                   Shows Caller ID                                   •           •
Call Forward on No Answer                 •                  •                  Firewall Friendly Configuration of External                      •                   •                   Shows Personal Call History                       •           •
                                                                                Extensions via Tunnel
Call Routing (DID)                        •                  •                                                                                                                           Divert Calls to Voice Mail                                    •
                                                                                MS Windows Server Certified                                      •                   •
Caller ID                                 •                  •                                                                                                                           TAPI for Integration with Microsoft Outlook                   •
                                                                                Integrated Enterprise Database (PostgreSQL)                      •                   •
Conference Calling                        •                  •                                                                                                                           Queue Monitoring                                              •
                                                                                Run as Virtual Machine                                           •                   •
Auto Attendant / Digital Receptionist     •                  •                                                                                                                           Shows Status of Other Extensions                              •
                                                                                NAT friendly tunnel feature                                      •                   •
Voice Mail                                •                  •                                                                                                                           Run as Presence Monitor with Desk Phone                       •
                                                                                Remotely manage IP phones                                        •                   •
Music on Hold                             •                  •                                                                                                                          3rd Party Application Integration
                                                                                Automatic Phone Provisioning                                     •                   •
Ring Groups                               •                  •
                                                                                                                                                                                         Microsoft Outlook                                             •
                                                                                Allow Users to Configure Own Extensions                          •                   •
Hunt Groups                               •                  •
                                                                                                                                                                                         Salesforce Integration                                        •
                                                                                Unified Communications & Mobility
Central Phonebook                         •                  •
                                                                                                                                                                                         HTTP API to Integrate with any Web CRM                        •
Call Parking                                                 •                  MyPhone Self-Service User Portal                                 •                   •
                                                                                                                                                                                         Microsoft Exchange 2007 UM                                    •
Call Pickup                                                  •                  Receive Voice Mail via Email                                     •                   •
                                                                                                                                                                                        Devices and Providers
Call Queuing                                                 •                  Make Video Calls                                                 •                   •
                                                                                3CX Tunnel for Easy Remote Connections                           •                   •                   Supports SIP Hardware Phones                      •           •
Call Recording                                               •
                                                                                Advanced Forwarding Rules Based on Caller                        •                   •                   Supports SIP Software Phones                      •           •
Dial by Name                                                 •
                                                                                ID, Time and Type of Call                                                                                Supports VOIP Gateways & cards                    •           •
MWI - Message Waiting Indicator                              •
                                                                                Integrate Branch Offices with 3CX Bridges                                            •                   Skype gateway                                     •           •
BLF Status Updates                                           •
                                                                                Standards-based Presence Information                                                 •                   Supports Popular SIP /VoIP Providers              •           •
Conference Rooms                                             •
                                                                                Integrated Fax Server                                                                •                   SIP Trunking Support                              •           •
Intercom                                                     •
                                                                                Receive Faxes via Email as PDF                                                       •                   Create Free Links to other 3CX Systems                        •
Paging                                                       •
                                                                                                                                                                                         Free Communication Links to other SIP Servers                 •
                                                                                SIP Standards Support

                                                                                 Fully Supports RFC 3261                                         •                   •                  Codecs (Voice Compression)

                                                                                 SIP Forking                                                     •                   •                   G711 (a law and u law), GSM, Speex, IIbc          •           •

                                                                                 Establish SIP Trunks with other SIP Servers                                         •                   G729*                                                         •



                                                  *The Mini Edition includes two G729 channels, the Small Business Edition includes 4 sim G729 calls, The Pro Editions 8 and the Enterprise Editions 16
3CX Phone System for Windows available through:




 3CX USA                           3CX UK                              3CX Germany                        3CX Cyprus                        3CX Malta                          3CX Hong Kong            3CX Australia
 2180 Satellite Boulevard          Unit 2, St. John's Mews,            Baaderstrasse 44a - 12             Office 303                        16, Villa Ichang                   Level 3                  Suite 201
 Suite 400, Duluth,                13, St. John's Road                 80469 Munchen                      Engomi Business Center            Triq Mons Alfredo Mifsud           Three Pacific Place,     84, Alexander Street
 Georgia 30097                     Kingston upon Thames                Germany                            1, 28th October Street            Ta Xbiex XBX 1063                  1 Queen’s Road East,     Crows Nest NSW 2065
 USA                               KT1 4 AN UK                         Tel: +49 (0)89 / 22061592          2414 Nicosia, Cyprus              Malta                              Hong Kong                Australia
 Tel: +1 (800) 687 0903            Tel: +44 (0) 845 869 5215                                              Tel: +357 (22) 444 032            Tel: +356 2316 8300                Tel: +852 2588 3410      Tel: +61 1300 79 89 25
 Fax:+1 (770) 872 0531             Fax:+44 (0) 845 869 5218                                               Fax:+357 (22) 444 033             Fax: +356 2316 8399                Fax: +852 2588 3499      Fax: +61 1300 79 89 35
                                                                                                                                                                                                                                 www.3cx.com
© 2010 3CX Ltd. All rights reserved. 3CX, 3CX Phone System for Windows and their product logos are either registered trademarks or trademarks of 3CX Ltd in the United States and/or other countries.

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3CX Telephone System, VoIP Phone System

  • 2. 3CX Phone System for Windows Break free with a software-based IP PBX for Windows Break free from expensive proprietary 3CX Phone System for Windows is phone systems and move up to an an award-winning IP PBX that open standard IP PBX that increases completely replaces your proprietary productivity of employees and IT PBX, supports standard SIP soft/hard staff and costs much less. Evolve phones from any vendor, VoIP service your communications by enabling providers and VoIP gateways to employee mobility: Calls can be made connect traditional PSTN lines. Add and answered seamlessly from outside extensions or lines by adding standard the office and voice mail and faxes SIP telephony equipment and save on received via email. Globalize your consultants’ fees because of 3CX’ business by connecting branch easy to use web-based administration. offices and re-directing local customer Overcome the limitations of outmoded service numbers via the internet to hardware-based PBX systems, reduce your phone system at negligible cost. costs significantly and add advanced communications features that will make your company more efficient and competitive!
  • 3. Unified Communications Enhance productivity with unified messaging and presence 3CX Phone System for Windows 3CX provides full video capability - delivers Unified Communications using 3CXPhone or a SIP video technology by unifying voice mail, fax phone, video calls can be made and email; as well as providing with a click of a button. presence information. 3CX includes a fax server that is With 3CX, employees can easily see able to route incoming faxes as PDFs the presence of other users and to email. Users can send faxes from avoid unnecessarily making or existing fax machines or by using a transferring calls. Presence is 3rd party T38 capable fax server displayed in any standards-based IP software. phone, as well as in 3CX Assistant and the MyPhone user portal. With 3CX, businesses save time and Furthermore, 3CX unifies voice mail money as they can forget about fax and faxes with email by delivering machines and extra telephone lines. them to the user’s inbox. . 1. Presence – eliminate expensive telephone tag 2. Voice mail – receive voice mail in your inbox 3. Fax – receive faxes as PDF files
  • 4. Freedom to the User Boost mobility and allow staff to tele-work 3CX gives total freedom to the user, This way, crucial calls are never by enhancing mobility and allowing missed, and there is no need to give staff to work remotely. out personal mobile numbers when out of the office. 3CX Phone System includes a web- based user portal that gives extension 3CX is the only IP PBX to include a users complete mobility and free Windows VoIP phone that can be independence. Users can configure used in or out of the office. 3CX soft extension preferences using a web phone and the traditional hardware browser without help from IT staff. phone can be used at the same time Call forwarding rules can be created using the same credentials. For based on time received, caller ID and example, the hardware phone can be type of call. For example, calls outside used when at the office, but when at their own working hours can be home or on the road it is very easy to routed to voice mail. Important calls switch to the soft phone and remain can be forwarded to a mobile based connected to the company’s phone on the caller ID. system. 1. User Portal – Configure your own extension preferences easily and from anywhere 2. 3CXPhone – Stay connected to the office wherever you are 3. Advanced forwarding rules – Set-up by caller ID, time and type of call
  • 5. Freedom to the Network Manager Manage the phone system via 3CX’ web-based console With 3CX, network managers break It is easier to manage and control and free from the archaic user interfaces you do not need to learn how to of conventional PBXs and from the update and troubleshoot an obscure traditional PBX vendor. With the home-made Linux version. Software- intu it ive web -based console, based scales a lot better too: Just add administrators can easily create more phones and lines as you go extensions and make PBX along, without being limited by the configuration changes, without ports or processor on the appliance. needing the PBX vendor. Because 3CX Phone System is just another You can install 3CX on an existing Windows server application, it is easy server or virtualize it and eliminate to manage too: It can be monitored ext ra har dwar e, en erg y an d just like any other Windows server management costs. You can easily application using your existing backup your PBX to a disk and restore network monitoring package. 3CX is on another machine in case of completely software-based and this hardware failure - an impossible task has many advantages over a when an appliance breaks down. traditional PBX or an IP PBX appliance. 1. Web-based Management Console - Access the phone system from anywhere 2. Virtualize - Save on hardware, energy & administration costs 3. Monitor - Monitor events & performance of PBX like any other server application
  • 6. Freedom of Choice Tested interoperability with leading SIP hardware & VoIP providers 3CX has completed interoperability Berofix, Patton, Grandstream and testing with leading industry VoIP Sangoma; and 3CX ships with ‘out of hardware providers of SIP Phones and the box’ configurations for the leading VoIP Gateways, giving businesses models. total vendor independence and freedom of choice. Leverage low call costs by using 3CX with popular VoIP Providers Many leading SIP Phones are worldwide and benefit from 3CX ‘out interoperable with 3CX including: of the box’ configurations. Or use the Aastra, Linksys, snom, Cisco, 3CX Gateway for Skype to make and GrandStream, Polycom, Siemens and receive calls to Skype users at no X-Lite. 3CX can automatically charge. configure most SIP phones with the appropriate extension settings. 3CX has a global network of over 1,000 3CX Partners who provide VoIP Gateways that seamlessly businesses with fully integrated, cost- interoperate with 3CX include: effective VoIP solutions and top grade support. 1. SIP Phones – Automatic configuration of popular SIP Phones 2. VoIP Gateway – Continue to receive and make calls on your existing phone lines 3. VoIP Providers – ‘Out of the box’ configurations for leading VoIP providers worldwide
  • 7. Break away from the cryptic and limited phone interface Finally an easy way to use your phone from Windows with 3CX Assistant! 3CX Assistant is a windows desktop 3CX Assistant works in tandem with utility that offers extension users an any IP phone, 3CXPhone (soft phone) easy way to transfer, divert, launch or or even analog phones! If using a park calls, via drag and drop rather hardware IP phone, the call will be then via a cryptic phone interface. You set-up to the IP phone. can view status of other colleagues and avoid ‘voice mail tag’ and 3CX Assistant also integrates with unnecessary phone calls. Launch calls Microsoft Outlook, Salesforce.com by double clicking on an extension, and other CRM systems to allow selecting a contact from the launching of calls and call journaling. phonebook or by highlighting a Caller ID can be matched to a contact number on a web page and hitting a record to automatically identify the function key. caller. Managers can monitor phone line & All extension users also have access to call queue status. A handy instant the web-based 3CX MyPhone portal, message feature allows you to send where they can view call history, text messages to other users manage voice mails, phonebooks and more. 1. 3CX Assistant – Manage your phone from your desktop, not a cryptic phone keypad! 2. Microsoft Outlook – Launch calls from Microsoft Outlook or other popular CRM systems 3. Instant messaging – Communicate with colleagues via text chat
  • 8. Save on Costs with 3CX Say goodbye to expensive expansion modules and costly phone bills! 3CX Phone System for Windows Further savings come from connecting is much cheaper than a traditional branch offices with 3CX’ Bridges, so phone system. The initial purchase that all inter-office calls are set-up as cost and the expansion cost are both internal calls and therefore free. Also, much lower compared to a proprietary integration of remote workers is easy PBX, and with 3CX you also save on with 3CX’ Tunnel, boosting mobility maintenance fees from vendors. and resulting in savings from tele- working possibilities. Unlike appliances, 3CX can scale to almost unlimited capacity because it 3CX P h on e Syst em in clu d es can leverage modern server hardware. enterprise-level features as standard. Businesses do not need to With 3CX, businesses can also use pay extra for advanced features or VoIP Providers & Skype to save on add-ons, as these are incorporated in international calls and to terminate the software: inbuilt fax server, digital international customer service recept ion ist, pag ing /inter com, numbers on the local IP PBX. integrated voice mail, central phone Manage the PBX in house and save book and more. on consultants fees. 1. 3CX Bridges – Set-up inter- office calls as FREE internal calls 2. Advanced Features – No extra cost for voice mail, auto attendant and Queues. 3. Tele-work – Employees work remotely while staying connected to the company’s IP PBX
  • 9. How it Works An open, vendor-independent system that grows with your business A complete 3CX Phone System for Add extensions or lines by simply Windows consists of the server adding standard SIP telephony software, soft phones or IP phones, equipment and save on consultants’ and a VoIP Gateway to connect your fees because of 3CX Phone System for existing phone lines. It is also possible Windows easy to use web-based to re-use existing analog phones with administration. the use of FXS gateways. A VoIP provider can be used to leverage low Overcome the limitations of outmoded cost calls across your network. hardware-based PBX systems, reduce costs significantly and add advanced The system can use the existing communications features that will computer wiring, sharing the network make your employees more productive point with the computer, and can be and your company more efficient and installed on an existing, non- competitive. dedicated Windows server or run as a virtual machine. 1. Soft phones – Use in combination with your IP Phone 2. IP Phones – Use any leading SIP hardware phone 3. Phone wiring – No need for extra cables as phones use your computer network
  • 10. What others have to say about 3CX “We don’t understand VoIP, but we understand 3CX” - No Tomato advertising “3CX Phone System is a great “I was attracted to 3CX’ software Windows-based PBX solution for our “3CX was remarkably flexible and because of its simplicity, because it "Configurability of 3CX is company. It is a cost-effective “3CX has significantly helped in easy to install. It was also extremely runs on Windows and because it outstanding - we can easily make solution which is easy to install and achieving our business goals to simple to manage and being able to has web-based management.” changes to the PBX ourselves, maintain.” expand with mobility.” run 3CX on Windows Server offers - Steve Hechtman, President, something that was unthinkable on - Mike Faster, President, Coyote - Chris Green, Managing Director, great peace of mind." - Dustin Inductive Automation / Calmetrics a traditional PBX." - Bill Peters, Creek Consulting NANT Ltd. Adam, Director of IT RE/MAX Company Lotus Racing Head of IT 3CX is Editor’s Best Award winner - Windows IT Pro magazine "Our IP PBX is only 30% of the 3CX Phone System Review in 3CX VoIP solution makes an Computer Shopper highly cost of other phone systems" Windows IT Pro editors select impression on PC PRO editor ZDNet recommends 3CX Phone winners based on the product’s Following an interview with 3CX’s Jon Honeyball with PC PRO believes Alan Stevens from ZDNet reviewed System strategic importance to the market, CEO Nick Galea, Computerwoche’s that analogue telecom is a thing of 3CX Phone System for Windows Karl Wright reviewed the Free editor Jurgen Hill wrote a very its competitive advantages and its the past, and that to get more value and found it to be a very good edition of 3CX Phone System for positive article about 3CX Phone value to the customer. They from a computing infrastructure it is product: “Very easy to configure “3CX is very easy to setup and Windows for UK’s biggest System for Window’s market demand solid value and wise to switch to VoIP. He went on and manage, the 3CX Phone manage. The MS Exchange 2007 technology magazine Computer position, the advantages of an IP performance from the products they to test 3CX Phone System for System for Windows scores well on Unified Messaging integration Shopper and wrote that he PBX against a traditional PBX, and select using their product Windows and after installing the IP functionality and is compatible with works very well. I am very happy “couldn't really fault 3CX's Phone the Free edition of 3CX VoIP PBX. knowledge and subject matter PBX he concluded: “Overall, I'm most SIP handsets, gateways and with the product!” System. The free edition has most of expertise. very impressed with this solution.” services.” - Craig Hyatt, Information the functions a home office or small Technology Director for Campus business will need...considering you Services, University of North can download it for free, we highly Carolina at Chapel Hill recommend it.”
  • 11. 3CX Impressive Set of Features FREE Commercial FREE Commercial FREE Commercial General Phone System Features Edition Editions Management and Scaleability Edition Editions 3CXPhone / Assistant Edition Editions Call Logging • • Web-based management console • • Compact Windows System Tray Applet • • Call Reporting • • Configuration Wizard • • Tunnel all VoIP Traffic over a Single Port • • Blind Call Transfer • • Real Time Web-based System Status • • Transfer Calls • • Attended Call Transfer • • Integrated Web Server • • Shows Incoming Calls • • Call Forward on Busy • • Automated Restore and Backup • • Shows Caller ID • • Call Forward on No Answer • • Firewall Friendly Configuration of External • • Shows Personal Call History • • Extensions via Tunnel Call Routing (DID) • • Divert Calls to Voice Mail • MS Windows Server Certified • • Caller ID • • TAPI for Integration with Microsoft Outlook • Integrated Enterprise Database (PostgreSQL) • • Conference Calling • • Queue Monitoring • Run as Virtual Machine • • Auto Attendant / Digital Receptionist • • Shows Status of Other Extensions • NAT friendly tunnel feature • • Voice Mail • • Run as Presence Monitor with Desk Phone • Remotely manage IP phones • • Music on Hold • • 3rd Party Application Integration Automatic Phone Provisioning • • Ring Groups • • Microsoft Outlook • Allow Users to Configure Own Extensions • • Hunt Groups • • Salesforce Integration • Unified Communications & Mobility Central Phonebook • • HTTP API to Integrate with any Web CRM • Call Parking • MyPhone Self-Service User Portal • • Microsoft Exchange 2007 UM • Call Pickup • Receive Voice Mail via Email • • Devices and Providers Call Queuing • Make Video Calls • • 3CX Tunnel for Easy Remote Connections • • Supports SIP Hardware Phones • • Call Recording • Advanced Forwarding Rules Based on Caller • • Supports SIP Software Phones • • Dial by Name • ID, Time and Type of Call Supports VOIP Gateways & cards • • MWI - Message Waiting Indicator • Integrate Branch Offices with 3CX Bridges • Skype gateway • • BLF Status Updates • Standards-based Presence Information • Supports Popular SIP /VoIP Providers • • Conference Rooms • Integrated Fax Server • SIP Trunking Support • • Intercom • Receive Faxes via Email as PDF • Create Free Links to other 3CX Systems • Paging • Free Communication Links to other SIP Servers • SIP Standards Support Fully Supports RFC 3261 • • Codecs (Voice Compression) SIP Forking • • G711 (a law and u law), GSM, Speex, IIbc • • Establish SIP Trunks with other SIP Servers • G729* • *The Mini Edition includes two G729 channels, the Small Business Edition includes 4 sim G729 calls, The Pro Editions 8 and the Enterprise Editions 16
  • 12. 3CX Phone System for Windows available through: 3CX USA 3CX UK 3CX Germany 3CX Cyprus 3CX Malta 3CX Hong Kong 3CX Australia 2180 Satellite Boulevard Unit 2, St. John's Mews, Baaderstrasse 44a - 12 Office 303 16, Villa Ichang Level 3 Suite 201 Suite 400, Duluth, 13, St. John's Road 80469 Munchen Engomi Business Center Triq Mons Alfredo Mifsud Three Pacific Place, 84, Alexander Street Georgia 30097 Kingston upon Thames Germany 1, 28th October Street Ta Xbiex XBX 1063 1 Queen’s Road East, Crows Nest NSW 2065 USA KT1 4 AN UK Tel: +49 (0)89 / 22061592 2414 Nicosia, Cyprus Malta Hong Kong Australia Tel: +1 (800) 687 0903 Tel: +44 (0) 845 869 5215 Tel: +357 (22) 444 032 Tel: +356 2316 8300 Tel: +852 2588 3410 Tel: +61 1300 79 89 25 Fax:+1 (770) 872 0531 Fax:+44 (0) 845 869 5218 Fax:+357 (22) 444 033 Fax: +356 2316 8399 Fax: +852 2588 3499 Fax: +61 1300 79 89 35 www.3cx.com © 2010 3CX Ltd. All rights reserved. 3CX, 3CX Phone System for Windows and their product logos are either registered trademarks or trademarks of 3CX Ltd in the United States and/or other countries.