The document discusses techniques for dealing with difficult situations that may arise during training sessions. It identifies potential problems such as participants who dominate discussions, quiet individuals who do not participate, participants who talk among themselves, and antagonistic participants who create an unhealthy climate. For each issue, it recommends strategies for the trainer such as involving other participants, breaking into subgroups, and speaking to disruptive individuals privately, while advising against actions that could embarrass or antagonize participants. Throughout, the document emphasizes creating an inclusive environment and getting input from all attendees.

1. Leading Difficult Training Sessions By: Rohan Bhatt

22. Thanks and Regards Rohan Bhatt [SQuare Consulting and Management Services]