SlideShare a Scribd company logo
1 of 33
Knowledge in Healthcare ,[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
CSIP, Birmingham, UK © Knowledge Associates International Ltd. 2009
Care Services Improvement Partnership CSIP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
CSIP Organization ,[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
© Knowledge Associates International Ltd. 2009 Will CSIP  survive  for another 12 months?
2006 Starting to investigate KM © Knowledge Associates International Ltd. 2009 Alastair McIntyre                          Associate Director Martin Fisher                                           KM Lead
How to Implement KM – 7 Generic Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
Summary of Specific KM Actions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
CSIP KM Assessment Survey © Knowledge Associates International Ltd. 2009
KM Strategy to create value by ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
Compelling KM Business Case  ,[object Object],[object Object],© Knowledge Associates International Ltd. 2009
Compelling KM Business Case  ,[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
New Roles & Responsibilities ,[object Object],[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
Personal responsibility for KM  ,[object Object],[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
CSIP Knowledge Community © Knowledge Associates International Ltd. 2009
Share © Knowledge Associates International Ltd. 2009 start conversations  ask questions and provide answers  work together in groups  share your latest news and events  share useful resources
Find © Knowledge Associates International Ltd. 2009 find people and groups  join conversations  read the latest news  find forthcoming events  find useful resources
Support © Knowledge Associates International Ltd. 2009 read answers to common questions  get help from other users  offer support and guidance  personalise this website  change your profile
“ We have identified levels of Knowledge Worker skills that are commensurate with newly created Knowledge Roles within the team, and have aligned these skills with each post’s profiles within the NHS Knowledge & Skills Framework. This ties KM skills and competencies to each member’s personal development   ” © Knowledge Associates International Ltd. 2009
KM Maturity Model © Knowledge Associates International Ltd. 2009 Question Score XYZ 1. Am I effectively  capturing  information about new people/experts, project work, new learnings, new ideas, insights? 15 2. Am I effectively  storing  new people/experts, project work, new learnings,  new ideas, Insights? 5 3. Am I effectively  sharing/applying  new people/experts, project work, new  learnings, new ideas, insights? 15 4. Am I effectively  collaborating  and discussing problems, issues, new ideas,  learnings insights? 30 5. Am I effectively  harvesting  new learnings, new ideas, insights? 20 6. Am I effectively  developing shared best practices and applying best eKnowledge  ? 30 7. Am I effectively  developing best experts   and leveraging  on  Communities ? 50 8. Am I effectively  measuring  the above KM activities? 25 9. Am I effectively  maintaining   my KM system? 10 200
Knowledge Competencies  © Knowledge Associates International Ltd. 2009
Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
Key Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
Greatest Result © Knowledge Associates International Ltd. 2009 Established recognition for the value  CSIP deliver to the NHS Group
© Knowledge Associates International Ltd. 2009
© Knowledge Associates International Ltd. 2009
© Knowledge Associates International Ltd. 2009
Key Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Knowledge Associates International Ltd. 2009
© Knowledge Associates International Ltd. 2009 BBC
© Knowledge Associates International Ltd. 2009 Step 1 Get people talking
© Knowledge Associates International Ltd. 2009 Step 2 People Finder
© Knowledge Associates International Ltd. 2009 Step 3 Get Blogging
© Knowledge Associates International Ltd. 2009 Step 4 Use Wiki’s

More Related Content

What's hot

Introducing Strategic Doing Whistler Center | May 2017
Introducing Strategic Doing Whistler Center | May 2017Introducing Strategic Doing Whistler Center | May 2017
Introducing Strategic Doing Whistler Center | May 2017Ed Morrison
 
The Wheels of Knowledge Management in Australia: Bill Kaplan and Zach Wahl
The Wheels of Knowledge Management in Australia: Bill Kaplan and Zach WahlThe Wheels of Knowledge Management in Australia: Bill Kaplan and Zach Wahl
The Wheels of Knowledge Management in Australia: Bill Kaplan and Zach WahlArk Group Australia Pty Ltd
 
And Now for Something Completely Different: Change Management for the Austral...
And Now for Something Completely Different: Change Management for the Austral...And Now for Something Completely Different: Change Management for the Austral...
And Now for Something Completely Different: Change Management for the Austral...Ark Group Australia Pty Ltd
 
Knowledge Management Australia 2015: The Discovery and Re-Discovery of Knowledge
Knowledge Management Australia 2015: The Discovery and Re-Discovery of KnowledgeKnowledge Management Australia 2015: The Discovery and Re-Discovery of Knowledge
Knowledge Management Australia 2015: The Discovery and Re-Discovery of KnowledgeArk Group Australia Pty Ltd
 
ASTD Webcast: Leveraging Mobile Learning for Sales Enablement
ASTD Webcast: Leveraging Mobile Learning for Sales EnablementASTD Webcast: Leveraging Mobile Learning for Sales Enablement
ASTD Webcast: Leveraging Mobile Learning for Sales EnablementFloat
 
COSMIC Annual Report 2009
COSMIC Annual Report 2009COSMIC Annual Report 2009
COSMIC Annual Report 2009Julie Hawker
 
Dan Ranta - Power of Connections at ConocoPhillips
Dan Ranta - Power of Connections at ConocoPhillipsDan Ranta - Power of Connections at ConocoPhillips
Dan Ranta - Power of Connections at ConocoPhillipsSIKM
 
Become a Jedi Master: Producing Webinars in the Virtual Classroom
Become a Jedi Master: Producing Webinars in the Virtual ClassroomBecome a Jedi Master: Producing Webinars in the Virtual Classroom
Become a Jedi Master: Producing Webinars in the Virtual ClassroomCynthia Clay
 
Julian Price(Nov-T)
Julian Price(Nov-T)Julian Price(Nov-T)
Julian Price(Nov-T)Julian Price
 
What have we learned about developing Digital from COVID-19?
What have we learned about developing Digital from COVID-19?What have we learned about developing Digital from COVID-19?
What have we learned about developing Digital from COVID-19?InspirEdu
 
Max Moullin - “Realising the potential benefits of CI”
Max Moullin - “Realising the potential benefits of CI”Max Moullin - “Realising the potential benefits of CI”
Max Moullin - “Realising the potential benefits of CI”Alexis May
 
Why Should You Invest in Leadership Development
Why Should You Invest in Leadership DevelopmentWhy Should You Invest in Leadership Development
Why Should You Invest in Leadership Development24x7 Learning
 
Mncc Mass Tlc Membership Overview Th2009 1209 Mh Final
Mncc   Mass Tlc Membership Overview Th2009 1209 Mh FinalMncc   Mass Tlc Membership Overview Th2009 1209 Mh Final
Mncc Mass Tlc Membership Overview Th2009 1209 Mh FinalChristine Nolan
 
SHINE! Five Secrets of Stellar Virtual Trainers
SHINE! Five Secrets of Stellar Virtual TrainersSHINE! Five Secrets of Stellar Virtual Trainers
SHINE! Five Secrets of Stellar Virtual TrainersCynthia Clay
 
Introduction to Strategic Doing for Purdue's Discovery Park
Introduction to Strategic Doing for Purdue's Discovery ParkIntroduction to Strategic Doing for Purdue's Discovery Park
Introduction to Strategic Doing for Purdue's Discovery ParkEd Morrison
 
Pathways to Innovation | September 2015
Pathways to Innovation | September 2015Pathways to Innovation | September 2015
Pathways to Innovation | September 2015Ed Morrison
 
Leading Hybrid Sales Demos that Engage and Include
Leading Hybrid Sales Demos that Engage and IncludeLeading Hybrid Sales Demos that Engage and Include
Leading Hybrid Sales Demos that Engage and IncludeCynthia Clay
 

What's hot (20)

Analog Devices CASE STUDY: Robots for the Win! Building a Successful STEM Par...
Analog Devices CASE STUDY: Robots for the Win! Building a Successful STEM Par...Analog Devices CASE STUDY: Robots for the Win! Building a Successful STEM Par...
Analog Devices CASE STUDY: Robots for the Win! Building a Successful STEM Par...
 
Introducing Strategic Doing Whistler Center | May 2017
Introducing Strategic Doing Whistler Center | May 2017Introducing Strategic Doing Whistler Center | May 2017
Introducing Strategic Doing Whistler Center | May 2017
 
The Wheels of Knowledge Management in Australia: Bill Kaplan and Zach Wahl
The Wheels of Knowledge Management in Australia: Bill Kaplan and Zach WahlThe Wheels of Knowledge Management in Australia: Bill Kaplan and Zach Wahl
The Wheels of Knowledge Management in Australia: Bill Kaplan and Zach Wahl
 
Workshop: Meeting Business & Community Goals Through Youth Mentoring
Workshop: Meeting Business & Community Goals Through Youth MentoringWorkshop: Meeting Business & Community Goals Through Youth Mentoring
Workshop: Meeting Business & Community Goals Through Youth Mentoring
 
And Now for Something Completely Different: Change Management for the Austral...
And Now for Something Completely Different: Change Management for the Austral...And Now for Something Completely Different: Change Management for the Austral...
And Now for Something Completely Different: Change Management for the Austral...
 
Knowledge Management Australia 2015: The Discovery and Re-Discovery of Knowledge
Knowledge Management Australia 2015: The Discovery and Re-Discovery of KnowledgeKnowledge Management Australia 2015: The Discovery and Re-Discovery of Knowledge
Knowledge Management Australia 2015: The Discovery and Re-Discovery of Knowledge
 
ASTD Webcast: Leveraging Mobile Learning for Sales Enablement
ASTD Webcast: Leveraging Mobile Learning for Sales EnablementASTD Webcast: Leveraging Mobile Learning for Sales Enablement
ASTD Webcast: Leveraging Mobile Learning for Sales Enablement
 
COSMIC Annual Report 2009
COSMIC Annual Report 2009COSMIC Annual Report 2009
COSMIC Annual Report 2009
 
Dan Ranta - Power of Connections at ConocoPhillips
Dan Ranta - Power of Connections at ConocoPhillipsDan Ranta - Power of Connections at ConocoPhillips
Dan Ranta - Power of Connections at ConocoPhillips
 
Become a Jedi Master: Producing Webinars in the Virtual Classroom
Become a Jedi Master: Producing Webinars in the Virtual ClassroomBecome a Jedi Master: Producing Webinars in the Virtual Classroom
Become a Jedi Master: Producing Webinars in the Virtual Classroom
 
High Impact VILT
High Impact VILTHigh Impact VILT
High Impact VILT
 
Julian Price(Nov-T)
Julian Price(Nov-T)Julian Price(Nov-T)
Julian Price(Nov-T)
 
What have we learned about developing Digital from COVID-19?
What have we learned about developing Digital from COVID-19?What have we learned about developing Digital from COVID-19?
What have we learned about developing Digital from COVID-19?
 
Max Moullin - “Realising the potential benefits of CI”
Max Moullin - “Realising the potential benefits of CI”Max Moullin - “Realising the potential benefits of CI”
Max Moullin - “Realising the potential benefits of CI”
 
Why Should You Invest in Leadership Development
Why Should You Invest in Leadership DevelopmentWhy Should You Invest in Leadership Development
Why Should You Invest in Leadership Development
 
Mncc Mass Tlc Membership Overview Th2009 1209 Mh Final
Mncc   Mass Tlc Membership Overview Th2009 1209 Mh FinalMncc   Mass Tlc Membership Overview Th2009 1209 Mh Final
Mncc Mass Tlc Membership Overview Th2009 1209 Mh Final
 
SHINE! Five Secrets of Stellar Virtual Trainers
SHINE! Five Secrets of Stellar Virtual TrainersSHINE! Five Secrets of Stellar Virtual Trainers
SHINE! Five Secrets of Stellar Virtual Trainers
 
Introduction to Strategic Doing for Purdue's Discovery Park
Introduction to Strategic Doing for Purdue's Discovery ParkIntroduction to Strategic Doing for Purdue's Discovery Park
Introduction to Strategic Doing for Purdue's Discovery Park
 
Pathways to Innovation | September 2015
Pathways to Innovation | September 2015Pathways to Innovation | September 2015
Pathways to Innovation | September 2015
 
Leading Hybrid Sales Demos that Engage and Include
Leading Hybrid Sales Demos that Engage and IncludeLeading Hybrid Sales Demos that Engage and Include
Leading Hybrid Sales Demos that Engage and Include
 

Viewers also liked

Apo km framework
Apo km frameworkApo km framework
Apo km frameworkRon Young
 
24 01 11 km at cass business school
24 01 11 km at cass business school24 01 11 km at cass business school
24 01 11 km at cass business schoolRon Young
 
21 01 08 Cass Business School
21 01 08 Cass Business School21 01 08 Cass Business School
21 01 08 Cass Business SchoolRon Young
 
Km for sm es ptec case study ron young
Km for sm es ptec case study ron youngKm for sm es ptec case study ron young
Km for sm es ptec case study ron youngRon Young
 
Ron Young - Workshop - KM Middle East 2011 workshop
Ron Young - Workshop - KM Middle East 2011 workshopRon Young - Workshop - KM Middle East 2011 workshop
Ron Young - Workshop - KM Middle East 2011 workshopKMMiddleEast
 
Ron Young 25 06 08 Bali Apo Learning Organizations
Ron Young 25 06 08 Bali Apo Learning OrganizationsRon Young 25 06 08 Bali Apo Learning Organizations
Ron Young 25 06 08 Bali Apo Learning OrganizationsRon Young
 
Ron Young KMME 2013
Ron Young KMME 2013Ron Young KMME 2013
Ron Young KMME 2013KMMiddleEast
 
Knowledgemanagementpresentation 124215857849-phpapp02
Knowledgemanagementpresentation 124215857849-phpapp02Knowledgemanagementpresentation 124215857849-phpapp02
Knowledgemanagementpresentation 124215857849-phpapp02Zinia Khan
 

Viewers also liked (8)

Apo km framework
Apo km frameworkApo km framework
Apo km framework
 
24 01 11 km at cass business school
24 01 11 km at cass business school24 01 11 km at cass business school
24 01 11 km at cass business school
 
21 01 08 Cass Business School
21 01 08 Cass Business School21 01 08 Cass Business School
21 01 08 Cass Business School
 
Km for sm es ptec case study ron young
Km for sm es ptec case study ron youngKm for sm es ptec case study ron young
Km for sm es ptec case study ron young
 
Ron Young - Workshop - KM Middle East 2011 workshop
Ron Young - Workshop - KM Middle East 2011 workshopRon Young - Workshop - KM Middle East 2011 workshop
Ron Young - Workshop - KM Middle East 2011 workshop
 
Ron Young 25 06 08 Bali Apo Learning Organizations
Ron Young 25 06 08 Bali Apo Learning OrganizationsRon Young 25 06 08 Bali Apo Learning Organizations
Ron Young 25 06 08 Bali Apo Learning Organizations
 
Ron Young KMME 2013
Ron Young KMME 2013Ron Young KMME 2013
Ron Young KMME 2013
 
Knowledgemanagementpresentation 124215857849-phpapp02
Knowledgemanagementpresentation 124215857849-phpapp02Knowledgemanagementpresentation 124215857849-phpapp02
Knowledgemanagementpresentation 124215857849-phpapp02
 

Similar to Npc case studies

Ron young 2 5 nov km in public sector chuncheon ro korea
Ron young 2 5 nov km in public sector chuncheon ro koreaRon young 2 5 nov km in public sector chuncheon ro korea
Ron young 2 5 nov km in public sector chuncheon ro koreaRon Young
 
Enabling Successful Communities Km World09
Enabling Successful Communities Km World09Enabling Successful Communities Km World09
Enabling Successful Communities Km World09priyabram
 
British Telecom making blended learning work
British Telecom making blended learning workBritish Telecom making blended learning work
British Telecom making blended learning workTechnomatix
 
UNDP Presentation: How to Develop a Successful KM Strategy
UNDP Presentation: How to Develop a Successful KM StrategyUNDP Presentation: How to Develop a Successful KM Strategy
UNDP Presentation: How to Develop a Successful KM StrategyJohannes Schunter
 
Introducing the Agile KM Manifesto.pdf
Introducing the Agile KM Manifesto.pdfIntroducing the Agile KM Manifesto.pdf
Introducing the Agile KM Manifesto.pdfEnterprise Knowledge
 
KM SHOWCASE 2019 - Communities of Practice - Shared Value
KM SHOWCASE 2019 - Communities of Practice - Shared ValueKM SHOWCASE 2019 - Communities of Practice - Shared Value
KM SHOWCASE 2019 - Communities of Practice - Shared ValueKM Institute
 
IBM Corporate Services Corps - Experience in Malaysia
IBM Corporate Services Corps - Experience in MalaysiaIBM Corporate Services Corps - Experience in Malaysia
IBM Corporate Services Corps - Experience in MalaysiaAshish Patel
 
Olygen Academy
Olygen AcademyOlygen Academy
Olygen AcademyBryan C.
 
Transforming the Global HR Contact Center at EY
Transforming the Global HR Contact Center at EYTransforming the Global HR Contact Center at EY
Transforming the Global HR Contact Center at EYNatalya Copeland
 
How to Accelerate Growth, Innovation, and High Performance for CPAs, Account...
How to  Accelerate Growth, Innovation, and High Performance for CPAs, Account...How to  Accelerate Growth, Innovation, and High Performance for CPAs, Account...
How to Accelerate Growth, Innovation, and High Performance for CPAs, Account...Tom Hood, CPA,CITP,CGMA
 
Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)peterpointahead
 
Elite Professionals Programme Adviser Information
Elite Professionals Programme Adviser InformationElite Professionals Programme Adviser Information
Elite Professionals Programme Adviser InformationTony Vidler, CFP, CLU, ChFC
 
The Guardian 3rd Annual Further Education Leaders Summit 2009
The Guardian 3rd Annual Further Education Leaders Summit 2009The Guardian 3rd Annual Further Education Leaders Summit 2009
The Guardian 3rd Annual Further Education Leaders Summit 2009Sean Murricane
 
The Quantum Results Program
The Quantum Results ProgramThe Quantum Results Program
The Quantum Results Programferdidsouza
 
Measuring the value of your KM strategy
Measuring the value of your KM strategyMeasuring the value of your KM strategy
Measuring the value of your KM strategyChris Fletcher
 
Shaping the future of CPD 2016 - report summary
Shaping the future of CPD 2016 - report summaryShaping the future of CPD 2016 - report summary
Shaping the future of CPD 2016 - report summaryIRIS Connect
 

Similar to Npc case studies (20)

Ron young 2 5 nov km in public sector chuncheon ro korea
Ron young 2 5 nov km in public sector chuncheon ro koreaRon young 2 5 nov km in public sector chuncheon ro korea
Ron young 2 5 nov km in public sector chuncheon ro korea
 
Measuring the impact of investing in quality
Measuring the impact of investing in qualityMeasuring the impact of investing in quality
Measuring the impact of investing in quality
 
Enabling Successful Communities Km World09
Enabling Successful Communities Km World09Enabling Successful Communities Km World09
Enabling Successful Communities Km World09
 
British Telecom making blended learning work
British Telecom making blended learning workBritish Telecom making blended learning work
British Telecom making blended learning work
 
UNDP Presentation: How to Develop a Successful KM Strategy
UNDP Presentation: How to Develop a Successful KM StrategyUNDP Presentation: How to Develop a Successful KM Strategy
UNDP Presentation: How to Develop a Successful KM Strategy
 
THE QOE day 1
THE QOE day 1THE QOE day 1
THE QOE day 1
 
Introducing the Agile KM Manifesto.pdf
Introducing the Agile KM Manifesto.pdfIntroducing the Agile KM Manifesto.pdf
Introducing the Agile KM Manifesto.pdf
 
KM SHOWCASE 2019 - Communities of Practice - Shared Value
KM SHOWCASE 2019 - Communities of Practice - Shared ValueKM SHOWCASE 2019 - Communities of Practice - Shared Value
KM SHOWCASE 2019 - Communities of Practice - Shared Value
 
IBM Corporate Services Corps - Experience in Malaysia
IBM Corporate Services Corps - Experience in MalaysiaIBM Corporate Services Corps - Experience in Malaysia
IBM Corporate Services Corps - Experience in Malaysia
 
Olygen Academy
Olygen AcademyOlygen Academy
Olygen Academy
 
Transforming the Global HR Contact Center at EY
Transforming the Global HR Contact Center at EYTransforming the Global HR Contact Center at EY
Transforming the Global HR Contact Center at EY
 
BizWiz Learning
BizWiz LearningBizWiz Learning
BizWiz Learning
 
How to Accelerate Growth, Innovation, and High Performance for CPAs, Account...
How to  Accelerate Growth, Innovation, and High Performance for CPAs, Account...How to  Accelerate Growth, Innovation, and High Performance for CPAs, Account...
How to Accelerate Growth, Innovation, and High Performance for CPAs, Account...
 
Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)Point Ahead Presentation 1 7 10 (2)
Point Ahead Presentation 1 7 10 (2)
 
Elite Professionals Programme Adviser Information
Elite Professionals Programme Adviser InformationElite Professionals Programme Adviser Information
Elite Professionals Programme Adviser Information
 
The Guardian 3rd Annual Further Education Leaders Summit 2009
The Guardian 3rd Annual Further Education Leaders Summit 2009The Guardian 3rd Annual Further Education Leaders Summit 2009
The Guardian 3rd Annual Further Education Leaders Summit 2009
 
The Quantum Results Program
The Quantum Results ProgramThe Quantum Results Program
The Quantum Results Program
 
Measuring the value of your KM strategy
Measuring the value of your KM strategyMeasuring the value of your KM strategy
Measuring the value of your KM strategy
 
Shaping the future of CPD 2016 - report summary
Shaping the future of CPD 2016 - report summaryShaping the future of CPD 2016 - report summary
Shaping the future of CPD 2016 - report summary
 
Pathway Group AGM 2019
Pathway Group AGM 2019Pathway Group AGM 2019
Pathway Group AGM 2019
 

More from Ron Young

Km india 4 dimensions
Km india 4 dimensionsKm india 4 dimensions
Km india 4 dimensionsRon Young
 
Npc india from knowledge to innovation
Npc india from knowledge to innovationNpc india from knowledge to innovation
Npc india from knowledge to innovationRon Young
 
Ark km and quantum physics singapore 22 november 2010
Ark km and quantum physics singapore 22 november 2010Ark km and quantum physics singapore 22 november 2010
Ark km and quantum physics singapore 22 november 2010Ron Young
 
I kms sep 2010 from knowledge to innovation
I kms sep 2010 from knowledge to innovationI kms sep 2010 from knowledge to innovation
I kms sep 2010 from knowledge to innovationRon Young
 
12 02 08 New Delhi Apo Km Conference
12 02 08 New Delhi Apo Km Conference12 02 08 New Delhi Apo Km Conference
12 02 08 New Delhi Apo Km ConferenceRon Young
 

More from Ron Young (6)

Km india 4 dimensions
Km india 4 dimensionsKm india 4 dimensions
Km india 4 dimensions
 
Npc india from knowledge to innovation
Npc india from knowledge to innovationNpc india from knowledge to innovation
Npc india from knowledge to innovation
 
Ark km and quantum physics singapore 22 november 2010
Ark km and quantum physics singapore 22 november 2010Ark km and quantum physics singapore 22 november 2010
Ark km and quantum physics singapore 22 november 2010
 
I kms sep 2010 from knowledge to innovation
I kms sep 2010 from knowledge to innovationI kms sep 2010 from knowledge to innovation
I kms sep 2010 from knowledge to innovation
 
Pkm
PkmPkm
Pkm
 
12 02 08 New Delhi Apo Km Conference
12 02 08 New Delhi Apo Km Conference12 02 08 New Delhi Apo Km Conference
12 02 08 New Delhi Apo Km Conference
 

Recently uploaded

Financial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxFinancial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxsaniyaimamuddin
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCRashishs7044
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
8447779800, Low rate Call girls in Dwarka mor Delhi NCR
8447779800, Low rate Call girls in Dwarka mor Delhi NCR8447779800, Low rate Call girls in Dwarka mor Delhi NCR
8447779800, Low rate Call girls in Dwarka mor Delhi NCRashishs7044
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdfKhaled Al Awadi
 
Pitch deck sample detail for New Business Proposal
Pitch deck sample detail for New Business ProposalPitch deck sample detail for New Business Proposal
Pitch deck sample detail for New Business ProposalEvelina300651
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCRashishs7044
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxmbikashkanyari
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Peter Ward
 
Entrepreneurship lessons in Philippines
Entrepreneurship lessons in  PhilippinesEntrepreneurship lessons in  Philippines
Entrepreneurship lessons in PhilippinesDavidSamuel525586
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Servicecallgirls2057
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyotictsugar
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxappkodes
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 

Recently uploaded (20)

Financial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxFinancial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
8447779800, Low rate Call girls in Dwarka mor Delhi NCR
8447779800, Low rate Call girls in Dwarka mor Delhi NCR8447779800, Low rate Call girls in Dwarka mor Delhi NCR
8447779800, Low rate Call girls in Dwarka mor Delhi NCR
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
 
Pitch deck sample detail for New Business Proposal
Pitch deck sample detail for New Business ProposalPitch deck sample detail for New Business Proposal
Pitch deck sample detail for New Business Proposal
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
 
Entrepreneurship lessons in Philippines
Entrepreneurship lessons in  PhilippinesEntrepreneurship lessons in  Philippines
Entrepreneurship lessons in Philippines
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort ServiceCall US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
Call US-88OO1O2216 Call Girls In Mahipalpur Female Escort Service
 
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 

Npc case studies

  • 1.
  • 2. CSIP, Birmingham, UK © Knowledge Associates International Ltd. 2009
  • 3.
  • 4.
  • 5. © Knowledge Associates International Ltd. 2009 Will CSIP survive for another 12 months?
  • 6. 2006 Starting to investigate KM © Knowledge Associates International Ltd. 2009 Alastair McIntyre                          Associate Director Martin Fisher                                           KM Lead
  • 7.
  • 8.
  • 9. CSIP KM Assessment Survey © Knowledge Associates International Ltd. 2009
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. CSIP Knowledge Community © Knowledge Associates International Ltd. 2009
  • 16. Share © Knowledge Associates International Ltd. 2009 start conversations ask questions and provide answers work together in groups share your latest news and events share useful resources
  • 17. Find © Knowledge Associates International Ltd. 2009 find people and groups join conversations read the latest news find forthcoming events find useful resources
  • 18. Support © Knowledge Associates International Ltd. 2009 read answers to common questions get help from other users offer support and guidance personalise this website change your profile
  • 19. “ We have identified levels of Knowledge Worker skills that are commensurate with newly created Knowledge Roles within the team, and have aligned these skills with each post’s profiles within the NHS Knowledge & Skills Framework. This ties KM skills and competencies to each member’s personal development ” © Knowledge Associates International Ltd. 2009
  • 20. KM Maturity Model © Knowledge Associates International Ltd. 2009 Question Score XYZ 1. Am I effectively capturing information about new people/experts, project work, new learnings, new ideas, insights? 15 2. Am I effectively storing new people/experts, project work, new learnings, new ideas, Insights? 5 3. Am I effectively sharing/applying new people/experts, project work, new learnings, new ideas, insights? 15 4. Am I effectively collaborating and discussing problems, issues, new ideas, learnings insights? 30 5. Am I effectively harvesting new learnings, new ideas, insights? 20 6. Am I effectively developing shared best practices and applying best eKnowledge ? 30 7. Am I effectively developing best experts and leveraging on Communities ? 50 8. Am I effectively measuring the above KM activities? 25 9. Am I effectively maintaining my KM system? 10 200
  • 21. Knowledge Competencies © Knowledge Associates International Ltd. 2009
  • 22.
  • 23.
  • 24. Greatest Result © Knowledge Associates International Ltd. 2009 Established recognition for the value CSIP deliver to the NHS Group
  • 25. © Knowledge Associates International Ltd. 2009
  • 26. © Knowledge Associates International Ltd. 2009
  • 27. © Knowledge Associates International Ltd. 2009
  • 28.
  • 29. © Knowledge Associates International Ltd. 2009 BBC
  • 30. © Knowledge Associates International Ltd. 2009 Step 1 Get people talking
  • 31. © Knowledge Associates International Ltd. 2009 Step 2 People Finder
  • 32. © Knowledge Associates International Ltd. 2009 Step 3 Get Blogging
  • 33. © Knowledge Associates International Ltd. 2009 Step 4 Use Wiki’s

Editor's Notes

  1. Key Messages The day is split into 5 modules.   Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
  2. Key Messages These are the objectives of the session.   By end of the briefing/seminar/workshop you should have a better understanding of KM and ability to consider implementation of KM within your own organisations.     Transition Before we start I would like to learn a bit more about you all and also to tell you a bit more about myself and the company I work for. These are the objectives. By end of the briefing/seminar and workshop you should have a better understanding of KM and ability to consider the implementation
  3. Key Messages 7 steps to successful implementation of KM.       Transition First, lets look at developing the KM vision.
  4. Key Messages KM started in mid 90’s as a technology driven initiative, it rapidly developed into a people driven initiative.   6 generations of KM so far. Transition
  5. Key Messages KM started in mid 90’s as a technology driven initiative, it rapidly developed into a people driven initiative.   6 generations of KM so far. Transition
  6. Key Messages KM started in mid 90’s as a technology driven initiative, it rapidly developed into a people driven initiative.   6 generations of KM so far. Transition
  7. Key Messages Keywords here are collectively and systematically. KM is about Creating, Sharing and applying Knowledge KM must be linked to the Business Objectives   Transition
  8. Key Messages Measure progress of the 9 steps of the KM process, using KM Maturity Model.     Transition
  9. Key Messages The day is split into 5 modules.   Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
  10. Key Messages The day is split into 5 modules.   Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
  11. Key Messages The day is split into 5 modules.   Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
  12. Key Messages The day is split into 5 modules.   Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
  13. Key Messages The day is split into 5 modules.   Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.
  14. Key Messages The day is split into 5 modules.   Transition Before we move onto a further understanding of KM looking at the why, the what and the how, lets do cover the objectives of the day.