Shell Socially responsible investors briefing in London, April 10, 2014

1Copyright of Royal Dutch Shell plc 10 April, 2014
SRI EVENT
10 APRIL 2014
ROYAL DUTCH SHELL PLC
Quest construction, 2013

DEFINITIONS & CAUTIONARY NOTE
Cautionary Note
Reserves: Our use of the term “reserves” in this presentation means SEC proved oil and gas reserves.
Resources: Our use of the term “resources” in this presentation includes quantities of oil and gas not yet classified as SEC proved oil and gas reserves. Resources are consistent with the Society of
Petroleum Engineers 2P and 2C definitions.
Organic: Our use of the term Organic includes SEC proved oil and gas reserves excluding changes resulting from acquisitions, divestments and year-average pricing impact.
Resources plays: our use of the term ‘resources plays’ refers to tight, shale and coal bed methane oil and gas acreage.
The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate entities. In this presentation “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used for
convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to subsidiaries in general or to those
who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell
companies” as used in this presentation refer to companies over which Royal Dutch Shell plc either directly or indirectly has control. Companies over which Shell has joint control are generally
referred to “joint ventures” and companies over which Shell has significant influence but neither control nor joint control are referred to as “associates”. In this presentation, joint ventures and
associates may also be referred to as “equity-accounted investments”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect (for example, through our 23%
shareholding in Woodside Petroleum Ltd.) ownership interest held by Shell in a venture, partnership or company, after exclusion of all third-party interest.
This presentation contains forward-looking statements concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical
fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and
assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements.
Forward-looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management’s expectations,
beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’,
‘‘expect’’, ‘‘goals’’, ‘‘intend’’, ‘‘may’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘plan’’, ‘‘probably’’, ‘‘project’’, ‘‘risks’’, “schedule”, ‘‘seek’’, ‘‘should’’, ‘‘target’’, ‘‘will’’ and similar terms and phrases. There are a
number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this
presentation, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell’s products; (c) currency fluctuations; (d) drilling and production results;
(e) reserves estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and
targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and
regulatory developments including regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the
risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs;
and (m) changes in trading conditions. All forward-looking statements contained in this presentation are expressly qualified in their entirety by the cautionary statements contained or referred to in
this section. Readers should not place undue reliance on forward-looking statements. Additional risk factors that may affect future results are contained in Royal Dutch Shell’s 20-F for the year ended
December 31, 2013 (available at www.shell.com/investor and www.sec.gov ). These risk factors also expressly qualify all forward looking statements contained in this presentation and should be
considered by the reader. Each forward-looking statement speaks only as of the date of this presentation, 10 April, 2014. Neither Royal Dutch Shell plc nor any of its subsidiaries undertake any
obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those
stated, implied or inferred from the forward-looking statements contained in this presentation.
We may have used certain terms, such as resources, in this presentation that United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC.
U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website www.sec.gov. You can also obtain these forms from the SEC by calling
1-800-SEC-0330.

INVESTING FOR
SUSTAINABLE GROWTH
BEN VAN BEURDEN
CHIEF EXECUTIVE OFFICER

ENVIRONMENTAL, SOCIAL AND CORPORATE GOVERNANCE
 SRI Programme
 SRI annual roundtable
 Ongoing engagement
 Corporate Governance
 Remuneration committee roadshows
 Chairman roadshows
 www.shell.com/esg
Shell’s approach to sustainability
Helping to shape a more
sustainable energy future
Sharing wider benefits
where we operate
Running a safe, efficient,
responsible and profitable
business

AGENDA
Ben van Beurden and Chad Holliday
Carbon management:
Jeremy Bentham, Angus Gillespie and Lorraine Mitchelmore
Q+A
Coffee break
Orientation
Panel sessions Q&A (45 min each, 5 minute break):
Group Lunch:
Panel A: North America update:
Marvin Odum (Director Upstream Americas) and Lorraine Mitchelmore (EVP Heavy Oil)
Panel B: Upstream International Operated assets and Nigeria:
Harry Brekelmans (EVP Upstream International Operated) and
Mutiu Sunmonu (Managing Director SPDC)
Panel C: HSSE & SP Performance, RDS environmental policy, Water, Partnerships and CO2:
Michiel Kool (EVP Safety, Environment & Social Performance),
Rupert Thomas (VP Environment) and Angus Gillespie (VP CO2)
09:00 – 09:35
09:35 – 09:55
09:55 – 10:35
10:35 – 11:05
11:05 – 11:10
11:10 – 13:35
13:35 – 14:30

INVESTING FOR
SUSTAINABLE GROWTH
CHAD HOLLIDAY
NON EXECUTIVE DIRECTOR
CHAIRMAN CORPORATE & SOCIAL
RESPONSIBILITY BOARD COMMITTEE

ACTIVITIES OF THE CSRC
2013 Activity
Alaska
 Safety + environment
 Engagement with communities + government
South Africa onshore
 Stakeholder engagement
 Local content + economic development
2014 Plans
Western Canada
 Onshore oil and gas
 Oil sands operations
 Canada LNG potential
 Focus on how Social and Environmental
considerations are incorporated through all stages
of major projects
Seismic survey, offshore CanadaAlaska, Northern slope

PARTNERSHIPS + ENGAGEMENT
 Leverage outside expertise
 Scientific organizations
 NGOs
 Governmental bodies
 Long-term partnerships
 Renewed partnership agreements
Wetlands International IUCN The Nature Conservancy EarthWatch Institute

ENGAGEMENT – RESOURCES PLAYS
Centre for Sustainable Shale Development
(CSSD) recent developments
 15 performance standards
 Air + climate
 Water + waste management
 Shell anticipates applying for certification
and verification in 2014
Environmental Defense Fund (EDF) studies
 Phased studies
 Shell participated in studies on production
 Further EDF studies to come on
 Gathering and processing
 Transmission and storage
 Local distribution
 Natural gas vehicles and fuelling stations
 Shell tight/shale oil + gas operating principles since 2011
Safety Water Air Footprint Community

TRANSPARENCY
Sustainability reporting
Investor field visit
Operations briefing, Yang 203, China, 2013
Revenue transparency
Nigeria Spills website
Oil sands performance report
Nigeria briefing notes
Carbon Disclosure Project
Sustainability report
1997 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

HUMAN RIGHTS
 Founding member of UN Global Compact.
 Collaboration with Danish Institute of Human Rights
 Implementing Voluntary Principles on Human Rights since 2000
INDUSTRY
COOPERATION
Human Rights Due Diligence
Human Rights & Impact
Assessment
Grievance Mechanisms
POLICY
COMMITMENT
Business
Principles
Shell Code of
Conduct
HSSE & SP Control
Framework
Supplier
Principles
OBJECTIVE
 Due diligence to avoid infringements of rights
 Be able to ‘know and show’ systems are effective
 Access to grievance mechanisms for stakeholders
SHELL FOCUS
AREAS
Governance: HSSE SP Exec & Human Rights Working Group
Contracting &
Procurement
Human Resources Security Social Performance
Partnerships: Danish Institute for Human Rights,
Consensus Building Institute

INVESTING FOR
SUSTAINABLE GROWTH
BEN VAN BEURDEN

ENERGY SYSTEM
Technology diffusion
TJ/yr
Energy demand outlook
million boe/d
1.0E+03
1.0E+04
1.0E+05
1.0E+06
1.0E+07
1.0E+08
1.0E+09
1960 1970 1980 1990 2000 2010 2020 2030 2040 2050
~1% of energy system
Oil
Gas
Biomass
Wind
Coal
Nuclear
Other Renewables
Solar
Shell activities
 ~30 years to grow a technology to ~1% in today’s energy system
Total
Nuclear
Biofuels – 1st Gen
Wind
Oil
LNG
Solar Photovoltaic
“Laws”
Source: Shell analysis

EXECUTING A CONSISTENT, LONG-TERM STRATEGY
 Unrelenting focus on HSSE
 Technology, integration and scale
 Disciplined capital investment by strategic theme
 Growth in cash flow through-cycle
 Competitive shareholder returns
Shearwater platform North Sea, UK

 Balancing portfolio risk and reward
 Strict investment hurdles and price screens drive returns
ASPIRED
PORTFOLIO
ATTRACTIVENESS
Growth & returns
Opportunity scale
RESILIENCE
Risk, performance &
uncertainty
PORTFOLIO MANAGEMENT
STRATEGIC INTENT
RESULTS &
PAY-OUT

Exploration
+ pre-FID
Key
growth projects
Care + maintain
Smaller growth
projects
0
10
20
30
40
INVESTMENT PRIORITIES
Organic capital investment 2014
Future opportunities
Resources plays
Deep-water
Integrated gas
Upstream engine
Downstream (incl. Corporate)
25%
Preparing new options
30%
Driving new upstream growth
45%
Maintaining competitive cash
generation
Longer term
Growth priorities
Engines
 Credible, competitive, affordable
 Investment choices driven on a global thematic basis
$ billion

400
600
800
0
2
4
'04 '05 '06 '07 '08 '09 '10 '11 '12 '13
FOCUS ON SAFETY
Goal Zero on safety
Injuries – TRCF/million working hours
Spills - operational
Volume in thousand tonnesmillion working hours
Working hours TRCF
0
5
10
'04 '05 '06 '07 '08 '09 '10 '11 '12 '13
0
10
20
30
40
50
'04 '05 '06 '07 '08 '09 '10 '11 '12 '13
Fatalities
0
200
400
2012 2013
Process safety trend
Number of incidents
Tier 1 incidents Tier 2 incidents

Monitor performance
and delivery including
gap closures agreed in
the HSSE plan
CONTRACTOR SAFETY + MANAGEMENT
 Contractors represent 75% of working hours
 Contractors included in:
 Safety day
 12 life saving rules
 Three phases of HSSE in contracts:
 HSSE Assessment (prequalification)
 HSSE Evaluation (sourcing + award)
 HSSE Management (post-award)
 Gap closure programme for contractors who can’t
immediately meet requirements
Green
Amber
Red
Technical
HSSE
Commercial
Assessment Evaluation Contract Management

MANAGING WATER USE
 Energy industry is a large industrial consumer
 Working with World Business Council for
Sustainable Development and IPIECA
 New oil and gas may require increased water use
 New locations may be in areas of water shortage
 Water management plans essential
Shell fresh water withdrawn
170
180
190
200
210
220
230
240
2007 2008 2009 2010 2011 2012 2013
Million cubic metres
Reed bed filtration,
Oman
Water treatment plant,
Dawson Creek, Canada
Innovative solutions

NIGERIA: SPDC JOINT VENTURE OVERVIEW
*SPDC = 30% Shell, 55% NNPC, 10% Total, 5% Agip; all data on 100% basis unless stated
2013 overview
 Substantial increase in theft
 NIMASA LNG blockade
 Decision to sell assets in East onshore
 16 kidnaps, no fatalities
SPDC* production (Shell share)
k boe/day
Production impact of crude oil theft (SPDC)
k boe/day
Illegal theft and refining Niger Delta, 2013
0
100
200
300
2008 2009 2010 2011 2012 2013
0
50
100
150
200
250
300
350
Oct-09
Jan-10
Apr-10
Jul-10
Oct-10
Jan-11
Apr-11
Jul-11
Oct-11
Jan-12
Apr-12
Jul-12
Oct-12
Jan-13
Apr-13
Jul-13
Oct-13
Oil theft allocated to SPDC Theft related deferment on export lines

0
20
40
60
80
100
120
140
160
180
200
0
5
10
15
20
2006 2007 2008 2009 2010 2011 2012 2013
0
100
200
300
400
500
600
2005 2006 2007 2008 2009 2010 2011 2012 2013
NIGERIA: SHELL ENVIRONMENTAL PERFORMANCE
All data on 100% basis
SPDC JV flare volumes
SPDC spills
Thousand tonnes
Remediation
# of spills sites*
Illegal tapping point at Ogidigben, 2013
*includes 125 sites from 1969-1993 in Ogoniland confirmed during decommissioning in 2013
All data on a Shell operated basis
Million tonnes hydrocarbon flared
volume of operational spills number of operational spills (RHS)
volume of sabotage spills number of sabotage spills (RHS)
#
0
5
10
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
-83%
Sites requiring remediationNumber of spills in year (all causes)

2010-12 divestments
SPDC licenses
2013 FIDs
Gbaran Ubie Phase 2
TNPL
NIGERIA: SPDC FOOTPRINT REFOCUS
Onshore portfolio Portfolio development
 2010 – 2012
 Divested 8 OMLs
 Proceeds $1.8bn (Shell)
 FID Southern Swamp Associated Gas
 FID Forcados Yokri Integrated Project
 2014+
 Asset sales in Eastern Delta
 Potential sale of 80-100k boe/d
 Concentrate on gas value chain
 Selected growth investment
2012 FIDs
Forcados Yokri
Integrated project
Southern Swamp
Associated Gas
20 mi

IRAQ UPSTREAM
 Shell 44%
 Started up in 2013
 Largest flare reduction project in the world
 Processing capacity 500mmscf/d associated gas
 2 billion scf/d potential
 Shell 45%
 Start-up Q3 2013 – currently processing
>200kboe/d
 2500 local employees
 Training for local well engineers
 Memorandum of Understanding with IUCN to
conserve and restore Hawizeh marsh
Basrah Gas Company Majnoon oil development
Majnoon Central Processing FacilityBasrah Gas Company storage tanks

BRENT DECOMMISSIONING
2013 PROGRESS
 Contract award for 4 Brent topsides and Brent
Alpha jacket awarded to Allseas
 Single lift mechanisms = less offshore hours
Significant stakeholder engagement
 Invited ~ 140 bodies to engage
 Includes government agencies, environmental
groups – including NGOs, academia and
fishermen’s associations
 Working towards submission of
decommissioning plan to DECC
 www.shell.co.uk/brentdecom
Brent Alpha platform

0
10
20
30
40
50
60
0
2
4
6
8
10
12
14
2006 2007 2008 2009 2010 2011 2012 2013
GRONINGEN – NETHERLANDS GAS
 NAM JV: 50% Shell, 50% Exxon
 Discovered 1959
 Groningen gas field operated by NAM (60%),
Dutch state interest 40% (EBN)
 300 wells across 20 sites
 Produced 53.2 bn m3 2013
Government proposals:
 Restrict overall production (42.5bn m3 2014)
 Reduced production around Loppersum
 €1.2bn made available over 5 years
 Includes continued preventative strengthening
+ repair
Groningen production and profit
€bn bn m3
Profit Profit attributable to state
Profit attributable to NAM Groningen volume (RHS)
10km
Locations with reduced production
Other production sites
Source: Letter from the Minister for Economic Affairs, 5 February 2014

UPSTREAM AMERICAS
 Major OECD growth potential for Shell
 Managing non-technical risk
Deep-water
Industry leadership
Heavy Oil
Mining and in-situ
Resources Plays
Portfolio repositioning
Integrated Gas
Monetizing gas
Arctic
Long-term potential
Profitable +
competitive today
Potential

CLIMATE CHANGE + LOW CARBON FUTURE
GAS INNOVATION: LNG FOR TRANSPORT ENERGY EFFICIENCY: REFINERIES
BIOFUELS: RAIZEN JV CARBON CAPTURE + STORAGE: OIL SANDS

MongstadOtway Cansolv
Offshore
(50 MW net)
Iogen cellulose ethanol
(Raizen)
H2 network
(Germany)
2 B Energy
Glasspoint
Solar EOR
Westhollow research centre
“cellulosic biofuels”
LOW CARBON PORTFOLIO
FEED
FID
On stream
CCS
Biofuels
Solar
Gorgon
(3-4 mtpa)
Quest
(>1 mtpa)
Peterhead (1 mtpa)
Raizen
(sugar cane ethanol)
Virent
Onshore
(450 MW net)
Wind
R&D
Showa shell
PV manufacture
Alternative
energy
carriers
Define Execute On streamTechnology Efforts
Shell Technology
Ventures
Commercial operation
Technology demonstration/research
Future energy
technologies

INVESTING FOR
SUSTAINABLE GROWTH
BEN VAN BEURDEN

CARBON MANAGEMENT
JEREMY BENTHAM
Vice President Global Business
Environment
Angus Gillespie
Vice President CO2
Lorraine Mitchelmore
Executive Vice President Heavy Oil

0
250
500
750
1,000
SHELL ENERGY SCENARIOS
Energy demand/source
Exajoules
 40 years of scenarios
 Designed to stretch management
thinking
 Testing business models
 Contrasting plausible views of
the future
 Are not a forecast of likely events
Oil
Gas
Biomass/Biofuels
Wind
Coal
Nuclear
Other Renewables
Solar
2000 2030 2060

0
10
20
30
40
50
2000 2010 2020 2030
0
10
20
30
40
50
2000 2020 2040 2060 2080 2100
ENERGY-RELATED CARBON EMISSIONS: SCENARIOS
IEA scenarios (2012)
Gt CO2 /yr
Shell scenarios (2013)
Gt CO2 /yr
Oceans Mountains Current policies New policies 2° C increase (450 ppm)
 Shell has to plan in a range of possible futures
 IEA 2° C scenarios are normative

CARBON MANAGEMENT
Jeremy Bentham
Environment
ANGUS GILLESPIE
Vice President CO2
Lorraine Mitchelmore

0
1,000
2,000
3,000
4,000
5,000
1990 2000 2010 2020 2030 2040
0
1,000
2,000
3,000
4,000
5,000
1990 2000 2010 2020 2030 2040
DEMAND OUTLOOK + RESERVES
Energy demand: IEA current policies Energy demand: IEA 450 scenario
Mtoe /yrMtoe /yr
Oil Coal Gas Biomass/Biofuels Nuclear Hydro Other Renewables
Shell SEC proved
reserves
Resources*
Shell
 Reserves life at end 2013: ~11.5 years
 Further 2P +2C resources
 Oil and gas portfolio relevant in IEA 450 scenario
 Coal demand is most impacted
Shell SEC proved
reserves
Resources*
* Resources shown includes only resources in select or define phases (post feasibility study or in FEED) or are under execution or on stream.

PROJECT ECONOMICS: SCHEMATIC
NPV analysis: example NPV sensitivities: example
Shell project screening values
 $40 / tonne CO2e
 $70-$110 / bbl Brent oil
 $3-$5 / mmbtu Henry Hub gas
 Future oil, gas and carbon price sensitivities are incorporated in project economics for all Shell projects
-16
-12
-8
-4
0
4
8
12
-4
-3
-2
-1
0
1
2
3
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
$ /yr $ cumulative
Undiscounted Cumulative cashflow
Discounted Cumulative cashflow
Annual cashflow
Base NPV
(inc $40/t CO2)
Oil Price
CO2 price
Capex
Opex
Recovery factor
+ impact- impact

0
20
40
60
80
100
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
CARBON EMISSIONS
Shell CO2 emissions Energy intensity
85
90
95
100
105
0
0.5
1
'04 '05 '06 '07 '08 '09 '10 '11 '12 "13
million tonnes / yr Gj/tonne (energy required to produce a tonne of oil
equivalent)
index
 Positive long term trends but future progress more difficult
 CCS key role in future
Upstream excl. Oil sands Refining index Chemicals index

CARBON MANAGEMENT
Jeremy Bentham
Environment
Angus Gillespie
Vice President CO2
LORRAINE MITCHELMORE

CARBON CAPTURE AND STORAGE (CCS)
QUEST CCS
 FID Q3 2012
 1 mln tonnes/yr CO2 capture potential
 Safe storage certification by DNV
(1st time for a CCS project)
 Expected on stream 2015
PETERHEAD CCS
 Aims to capture 10mln tonnes CO2 over
10 years
 Would provide enough clean energy for
500,000 houses
 FEED agreement with UK government
signed February 2014
Quest CCS project, test injection well, Canada oil sands

CARMON CREEK: IN-SITU HEAVY OIL
 2013 FID on 80 kboe/d
 1.5 billion barrels of resources
 Vertical steam drive integrated with cogen
 100% produced water re-cycled
 100% Shell
Development overview Transportation options
Central Processing Facilities Site Preparation
Carmon Creek
Quebec
To USGC
Hardisty
Proposed and existing pipelines
Proposed East Energy pipeline conversion
Tankers
Edmonton
200 miles
US$ 1.8/t
(Current local
regulation)
US$ 15/t
(strengthened
local
regulations)
US$ 40/t
(base)
Proxy LCFS
with bio-fuel
blending
US$ 110/t
NPV carbon price sensitivity + impact
- impact

INVESTING FOR
SUSTAINABLE GROWTH
BEN VAN BEURDEN

Q&A
10 APRIL 2014

APPENDICES
10 APRIL 2014

REVENUE TRANSPARENCY
 Commitment to transparency
 Voluntary country-level tax disclosure
since 2012
 EITI board position and founder
 Encourage government transparency
www.shell.com/payments
 ~$24 bln taxes & royalties paid
 ~$81 bln excise tax collected in 2013
 Leadership in tax transparency

ASSET INTEGRITY AND PROCESS SAFETY
PREVENTING AND MITIGATING MAJOR SAFETY INCIDENTS
Goal Zero: No Harm, No Leaks Assets are safe and we know it
TOP EVENT
THREATS
CONSEQUENCES
Leadership
behaviours
Effective
design and
application
of barriers
Standards and processes Motivated, competent
people
Continuous improvement
Control barriers Recovery measures
Plan
Do
Act
Check
1
3 4 5
2

 Overhaul procedures for oil spill clean-up and
remediation
 Improve on contracting and supervision.
 Review of SPDC assets in Ogoniland and develop a
decommissioning programme
 Work with regulators to clarify the legislation
governing remedial intervention and target values
Government recommendations
 Create of an Ogoniland Environmental Restoration
Authority
 Create an Ogoni environmental restoration fund
 Create a centre of excellence for environmental
restoration
 Mount a campaign against environmental
degradation/ oil theft
NIGERIA: UNEP REPORT UPDATE
SPDC specific recommendations
Fire on the 24” TNP, Bodo West, April 2013

SHELL ARCTIC & NEAR ARCTIC
CANADA
RUSSIA
KAZAKHSTAN
NORWAY
GREENLAND
UNITED STATES
SALYM
KASHAGAN
SAKHALIN
NORTH POLE
ORMEN LANGE
BAFFIN BAY
NIGLINTGAK
CHUKCHI
BEAUFORT
KANUMAS
NORWAY BARENTS
Alaska, Chukchi
Greenland, Baffin Bay
Norway, Ormen Lange
Russia, Sakhalin
Russia, Salym
Kazakhstan, Kashagan

Raizen: Brazil
 JV formed 2011, 50-50 Shell/Cosan
 ~4,500 retail sites
 2.2 bln litres ethanol capacity/yr
Shell biofuels
 Sold 9 bln litres of biofuels in 2013
 99% of suppliers signed Shell’s sustainability
clauses
 32% independently certified
BIOFUELS
Bonsucro Certified Mills
2011 2012
Bonsucro Certification of mills
2013

0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
2008 2009 2010 2011
As originally reported in the National Inventory
As reported in 2013 using revised methods
ENVIRONMENTAL IMPACT: FUGITIVE METHANE
Study by the University of Texas at Austin in
collaboration with the Environmental Defense Fund
and 9 operators
Reason for the study:
 Wide variation in EPA national inventories
 Limited measured data
 Data better informs scientifically sound policies and
regulations
Key findings:
 Measurements from 190 onshore natural gas sites in the US
 Total emissions similar to 2011 EPA national inventory
 Well completion emissions lower than previously estimated
 Emissions from pneumatic controllers and equipment leaks
higher than EPA national emission projections
EPA production sector methane emissions
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
2010 EPA (313 bcf) 2011 EPA (133 bcf) UT/EDF (119 bcf)
MethaneEmissions(Gg)
-636
225
80 34
-1000
-500
0
500
Completions
withHF
Pneumatic
Controllers
Equipment
Leaks
Chemical
Pumps
MethaneEmissions
Difference(Gg/yr)
Gg/yr

0%
1%
2%
3%
4%
5%
6%
7%
8%
EPA 2011 UT/EDF NPC NETL ANL NREL IDA Cornell (High) Cornell (Low)
Critical methane leakage gas vs. coal (3%) based on a 20 year time-frame
ENVIRONMENTAL IMPACT: LIFE CYCLE BENEFITS OF GAS OVER COAL
 Current data supports the policy arguments on climatic benefit of gas over coal; though most research have
been based on the 2009-2010 EPA inventories with higher system-wide emissions
 Definitive answer once EDF series is completed for other segments of the natural gas value chain
Source: US EPA, UT/EDF Study, NPC (George et al), NREL (Logal et al), IDA (Weber et al), Cornell (Howarth et al), ANL (Burnham et al), NETL (Skone et al) and IEA
Methaneleakagerates(%of
grossproduction)
Estimatevs.threshold
Critical methane leakage gas vs. coal (8%) based on a 100 year time-frame
EPA NG sector total
= 1.26%
NG Production Other NG Sector
0.79%
0.47% 0.43%
1.3%
0.69%
1.81%
1.39%
0.34%
0.87%
0.43%
0.73%
1.2%
0.9%
4.11%
3.79%
2.2%
1.4%

-100
-50
0
50
100
150
200
250
CARBON CAPTURE AND STORAGE (CCS)
Source: GCCSI (Oct 2013, “Global status of CCS”)
Relative cost of CO2 mitigation
$ /tonne abated
 CCS to play an important part in low carbon options; relevant scope/scale
Quest CCS, Canada.

SHELL CCS: COMPETENCE BASED PROGRAM
Shell operated Non operated
GorgonQuest TCM
Onshore storage  
Offshore storage 
Saline aquifer storage  
Depleted reservoir storage 
Pre-combustion capture 
Post-combustion capture  
Contaminated gas 
Heavy oil 
Refining 
Gas fired power 
In FEED
Peterhead

0
50
100
150
200
2012
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
2013
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
IMPROVE FINANCIAL PERFORMANCE IN UPSTREAM ENGINE
 Production decline halted
 focus on up-time
 reservoir development
 sub-surface dynamics
 Innovative EOR schemes
 2012-13 impacted by high levels of maintenance
 2013 maintenance downtime 50 kboe per day
(vs. 35 kboe per day downtime in 2012)
 Address late life assets: fix or divest
PDO Oman UK North Sea
kboe per day, Shell sharekboe/day, Shell share
0
100
200
300
2001 2003 2005 2007 2009 2011 2013
2012:117kboe/d
2013: 91kboe/d
Actual production
assumed production with
continued decline

ENHANCE CAPITAL EFFICIENCY
TAKE HARD CHOICES
FEED
FID
On stream
Explore
Feasibility
study
Identify & Assess Select Define Execute On stream
12 billion boe 7 billion boe 11 billion boe
 Hard choices on growth projects:
 US GTL
 Alaska
 LNG FID pause in Asia Pacific
 AOSP debottlenecking
 Wheatstone
 Cove
 others
~$8 billion capital investment ~$27 billion capital investment
Low cost options + Early high-grading Increase predictability Flawless execution of major spend
2014

UPSTREAM AMERICAS PORTFOLIO
SUBSTANTIAL UNDEVELOPED UPSTREAM RESOURCES
Resources
Deep-water
Resources plays
Heavy oil
On stream
Execute (under construction)
Select/Define
11.7 billion boe
0.0
0.2
0.4
0.6
0.8
2011 2012 2013
Production
million boe per day
Deep-waterResources plays Heavy oil
0
5
10
15
2011 2012 2013 2014E
Capital investments
$ billion
Deep-water
Resources plays Heavy oil
Pre-FID/other
+2%
-20%
Resources Plays
Deep-water
Gas monetization options
Heavy Oil
Western Canada
dry gas
Appalachia
dry gas
Carmon Creek
In Situ
Stones, Appomattox, Vito
Libra
LNG
Canada
Gas-to-chemicals
Elba LNG
Major undeveloped resources

UPSTREAM AMERICAS PORTFOLIO FINANCIALS
DIVERSE BUSINESSES & MATURITY
2013
$ billion
Earnings1 CFFO
Organic capital
investment
Capital
employed
ROACE
1 3 6 15 10%
2 3 2 19 9%
(3) (0) 5 24 (10)%
(1) (1) 1 3 n.a.
(0) (0) 0 0 n.a.
RESOURCES
PLAYS
DEEP-WATER
HEAVY OIL
INTEGRATED
GAS
ARCTIC
1 Earnings excluding identified items; ROACE based on earnings excluding identified items
Growing + competitive
 Delivering new growth
2014+
Future Potential
 Restructuring resources plays
 Growth options

-2
0
2
4
6
8
10
2010 2011 2012 2013 2014E
NORTH AMERICA RESOURCES PLAYS
PORTFOLIO & STRATEGY
North Americas capital investment
$ billion
Dry gas AcquisitionsLRS Divestments
-50%
-20%
 Portfolio
 Established in gas plays
 Liquids rich shales exploration
 Restructuring and redefining growth
 Portfolio and spending reduction
 Exploration & appraisal in LRS sweetspots
 Define gas monetization opportunities
Resources + potential
Future potential
On stream
Execute (under construction)
Select/Define
11.5 billion boe
Future potential = discovered + prospective resources
Haynesville
Elba LNG
LNG
Canada
Groundbirch
Deep Basin/Kaybob
Foothills/Pembina
Pinedale
Gas-to-chemicals
Appalachia
Liquids rich shales
Announced divestment
Rockies
LRS
Permian
Eagle Ford
Mississippi
Lime
Dry gas
Gas/LRS

LNG CANADA
PROGRESSING TO FID
 2 x ~6 mtpa first phase
 Kitimat site agreement
 25-year export license secured (24 mtpa)
 Environmental assessment process initiated
 Joint venture: Shell (40%), Kogas, Mitsubishi,
PetroChina
 TransCanada Pipelines (TCPL) to build, own &
operate
 ~700km pipeline
 Filed environmental assessment application
 Public consultation and open houses underway
 Access to competitive supply
LNG Canada Coastal GasLink pipeline

UPSTREAM AMERICAS INTEGRATION & POTENTIAL
Refinery/ chemical plant
Upstream positions
Midstream positions/capacity
Refinery with LTO capability
LNG
Canada Carmon Creek
LRS
AOSP
Scotford
Western
Canada
gas
Proposed Energy East
Pipeline conversion
Sarnia Appalachia
Gas to
chemicals
Elba LNG
Ho-Ho
Motiva
refineries
Deer Park
Permian
Permian
Express
Martinez
Puget Sound
Proposed midstream positions/capacity
 End to end value chain linkage
 Efficient evacuation route to market
 Advantaged refining position
Mobile

Shell Socially responsible investors briefing in London, April 10, 2014

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Shell Socially responsible investors briefing in London, April 10, 2014