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L’excellence client Faire évoluer le business model Marketing et Ventes Outils Opérations Stratégie Direction Générale Marketing Ventes Canaux Service Client Finance DSI RH DATAMINING CHANGE & FORMATION BI STRATEGIE CLIENT PERFORMANCE OPERATIONNELLE CRM INNOVATION
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L’Excellence Client Slideshare Linked In

  • 1. L’excellence client Faire évoluer le business model Marketing et Ventes Outils Opérations Stratégie Direction Générale Marketing Ventes Canaux Service Client Finance DSI RH DATAMINING CHANGE & FORMATION BI STRATEGIE CLIENT PERFORMANCE OPERATIONNELLE CRM INNOVATION
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