1. Responsible Service of Alcohol Online NSW
Online RSA New Course – Now Available!!!
NSW is the latest to adopt the Online RSA Course. The Office of Liquor, Gaming and Racing
(OLGR NSW) has approved the RSA Course online in NSW for a twelve month trial period.
NSW Authorities require all licensees, serving and security staff to complete The Responsible
Service of Alcohol Training.
The good news is that you can now complete your RSA Course online, without the hassle of
face-to-face training. www.rsaonlinensw.com makes it convenient and easy for you to get your
RSA certificate on your own terms, when and where it suits you.
A few Registered Training Providers have been tasked with conducting the course for NSW
residents. Strict guidelines have been put in place by The Office of Liquor, Gaming and Racing
(OLGR NSW) relating particularly to student ID verification and Best Practice Guidelines. The
course content has been provided by OLGR NSW and is consistent across all RTO’s. The
consistency of the new course will include according to OLGR specifications:
• The principles and practices of the Responsible Service of Alcohol (RSA).
• RSA training is governed by NSW State liquor laws and completion of an RSA course is
mandatory for licensees, serving and security staff.
For $139 you too can enter this exciting industry by completing your RSA Course
conveniently online! The course consists of four sections that will need to be completed
before the certificate is obtained.
They are:
1.Introduction to RSA. This topic will help you to understand the purpose of Responsible
Service of Alcohol (RSA). In this section you will learn about the principles of RSA, and the role
of the Government in developing and enforcing RSA legislation in NSW. Government officers
and experienced licensees will explain many of these details so that you gain a thorough
understanding.
2. RSA legislation. This section covers the skills and knowledge to sell or serve alcohol
according to NSW legislation. Here you will learn about the legal requirements of RSA. Industry
professionals will explain the key aspects of RSA legislation and how it applies to your role in
industry.
3. Impact of alcohol. In this section of the course you’ll hear about the risks to your patrons,
including long-term health problems, associated with alcohol consumption. You will also learn
how alcohol impacts on personal and community health. A health professional will outline issues
related to the sale and service of alcohol for different types of customers, especially those at
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2. risk. You will also see how to provide accurate information to customers on alcoholic beverages.
4. RSA strategies. This section will provide you with a range of skills that will help you to
comply with the requirements of the liquor laws. In this topic you’ll look at role plays
demonstrating best practice in RSA strategies. You’ll also hear from licensees about how RSA
is typically applied by staff in the workplace to gain some practical knowledge of the industry.
What happens once I complete the course?
Once a trainee has completed the course and online assessments, they receive a Statement of
Attainment from the RTO. This document contains their unique ID number, thus forming part of
the ID verification process as required by the OLGR NSW. The RTO then submits their
application to the OLGR NSW portal, and then emails an Interim Certificate to the trainee. Once
the trainee has received this they make an appointment with a local Post Office, to go in and
have their photo ID verified, and get a Photo Competency Card issued by Australia Post.
OLGR and Australia Post charge $70 for the competency card (which is a requirement for both
face-to-face and online training). (This $70 is included in the price of the training provided
by www.rsaonlinensw.com )
OLGR NSW has made it much easier for NSW residents to obtain their RSA certificate on their
own terms, when and where it is convenient for them, by eliminating the need for face-to-face
training while not compromising on standards.
Visit www.rsaonlinensw.com to register or for more information
Posted by Peter Cutforth
Australian Club Training Responsible Service of Alcohol Online NSW
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