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What I learned from
                              MBA school
                                  Ruben Canlas Jr.
                                  PCO Conference
                                   Nov 26, 2011




Saturday, November 26, 11                            1
Agenda

                    • Leadership vs Management
                    • Self-awareness & Self-mastery
                    • Becoming a strategic thinker


Saturday, November 26, 11                             2
Why I took MBA



Saturday, November 26, 11                    3
Most of what we call
                     management consists of making
                     it difficult for people to get
                     their jobs done.
                                   -- Peter Drucker



                                        4
Saturday, November 26, 11                             4
Leadership & Management
Saturday, November 26, 11                   5
Group work
                    • What are the main differences between
                            leaders and managers?
                            • Roles, responsibilities, expected
                              behavior, mindset, etc.
                    • Discuss with your group and pick the top 3
                            answers.
                            • Write one answer per card.
Saturday, November 26, 11                                          6
MANAGER            LEADER



                            Administers        Innovates


                             Maintains         Develops


                     Focus on systems &
                                           Focus on People
                          structure

                                          -- Bennis and Townsend

Saturday, November 26, 11                                          7
MANAGER                LEADER



                        Relies on control     Influence, built on trust


                            Short-term view      Long-term view


                Eye on the bottom line          Eye on the horizon

                                               -- Bennis and Townsend

Saturday, November 26, 11                                                8
In short...
                            MANAGER        LEADER



                      Preserve           Change
                     status quo        status quo

Saturday, November 26, 11                           9
We manage
                   property...




              http://www.360tech.com



                                       http://www.cs.rochester.edu

Saturday, November 26, 11                                            10
We manage           We lead
                   property...         people.




              http://www.360tech.com



                                       http://www.cs.rochester.edu

Saturday, November 26, 11                                            10
A story
                               about
                            innovation


Saturday, November 26, 11                11
What kind of skills,
                   character traits should
                   a leader/manager have?


Saturday, November 26, 11                    12
Self-Awareness
                                                                 & Self-Mastery


               http://www.postgazette.com/healthscience/20010730antshealth2p2.asp




Saturday, November 26, 11                                                           13
Group Art
                     1. Pick one theme for your group:
                            • Food              • Work
                            • Study             • Vacation
                            • Red               • Community
                            • Sky               • Any simple
                                                  theme



Saturday, November 26, 11                                      14
Important: after
                      choosing your theme...


                    • NO TALKING
                    • NO GIVING OF DIRECTIONS


Saturday, November 26, 11                       15
Group Art
                    2. Everyone take a pen, crayon or pencil.
                    3. Draw a group picture about your chosen
                       theme.
                            •   Everyone starts at the same time.
                            •   NO stopping.
                            •   NO talking; NO coordinating.
                            •   NO giving of directions.

Saturday, November 26, 11                                           16
How do ants (and humans)
                      collaborate?




                                 http://www.cs.uml.edu

Saturday, November 26, 11                                17
How
                            would you
                            define
                            good team
                            work?


Saturday, November 26, 11               18
Good leadership

                    • The ability to lead self (self-leadership).
                    • Self-leading starts from self-awareness.
                    • Self-awareness leads to empathy.
                    • Empathy brings social skill: ability to
                            work well with others.


Saturday, November 26, 11                                           19
Emotional Intelligence

                 • Walter Mischel, Daniel
                        Goleman
                 • Mastery of emotions is as
                        important as intelligence
                 • Importance of EI or EQ

Saturday, November 26, 11                           20
The Marshmallow Test
                                 http://youtu.be/6EjJsPylEOY




Saturday, November 26, 11                                      21
Those who grabbed...
                            • Suffered low
                              self-esteem
                            • Stubborn,
                              prone to
                              envy, easily
                              frustrated




Saturday, November 26, 11                    22
Those who waited...

               • Better adjusted
               • More dependable
               • Scored higher on
                       SATs (210 pts higher)




Saturday, November 26, 11                                     23
IQ is not everything
                                   • EQ is better predictor of
                                     success than IQ
                                   • In a study of corporate
                                     leadership:
                                     • Managers with high EQ
                                       got better ratings at
                                       staff evaluation


Saturday, November 26, 11                                        24
Being a strategic thinker
                                        http://www.strategysolutions.nl



Saturday, November 26, 11                                                 25
The T-Shaped Businessperson




Saturday, November 26, 11                      26
The T-Shaped Businessperson
                            Macro perspective:
                             sensing/visioning

                                 Detail-
                                oriented:
                                executing

                                 Technical
                                   skills



Saturday, November 26, 11                        26
Aravind Eye Hospital




                    • With innovative business sense, an eye
                            clinic hurdles major obstacles to set up a
                            successful operation.
Saturday, November 26, 11                                                27
What lessons can we
                        learn from Aravind?


Saturday, November 26, 11                     28
Self-awareness Activity




Saturday, November 26, 11                     29
Self-awareness Activity

                    • You are 85 years old and people have
                            gathered to celebrate your life.




Saturday, November 26, 11                                      29
Self-awareness Activity

                    • You are 85 years old and people have
                            gathered to celebrate your life.
                    • What are they saying about your life? Your
                            legacy and achievements?




Saturday, November 26, 11                                          29
Self-awareness Activity




Saturday, November 26, 11                     30
Self-awareness Activity

                    • What do I like about myself?




Saturday, November 26, 11                            30
Self-awareness Activity

                    • What do I like about myself?
                    • What do people tell me are my gifts and
                            talents?




Saturday, November 26, 11                                       30
Self-awareness Activity

                    • What do I like about myself?
                    • What do people tell me are my gifts and
                            talents?
                    • What achievements am I proud of?


Saturday, November 26, 11                                       30
Self-awareness Activity

                    • What do I like about myself?
                    • What do people tell me are my gifts and
                            talents?
                    • What achievements am I proud of?
                    • What do I want to improve about myself?

Saturday, November 26, 11                                       30
Self-awareness Activity




Saturday, November 26, 11                     31
Self-awareness Activity
                    • What is happening around my environment
                            that affects me deeply, that matters to me?




Saturday, November 26, 11                                                 31
Self-awareness Activity
                    • What is happening around my environment
                            that affects me deeply, that matters to me?
                            • Family




Saturday, November 26, 11                                                 31
Self-awareness Activity
                    • What is happening around my environment
                            that affects me deeply, that matters to me?
                            • Family
                            • Community



Saturday, November 26, 11                                                 31
Self-awareness Activity
                    • What is happening around my environment
                            that affects me deeply, that matters to me?
                            • Family
                            • Community
                            • Industry/Society


Saturday, November 26, 11                                                 31
Self-awareness Activity
                    • What is happening around my environment
                            that affects me deeply, that matters to me?
                            • Family
                            • Community
                            • Industry/Society
                            • The world
Saturday, November 26, 11                                                 31
Self-awareness Activity




Saturday, November 26, 11                     32
Self-awareness Activity

                    • Given the previous questions, create an
                            action plan for yourself




Saturday, November 26, 11                                       32
Self-awareness Activity

                    • Given the previous questions, create an
                            action plan for yourself
                            • Long-term (next 10 years)



Saturday, November 26, 11                                       32
Self-awareness Activity

                    • Given the previous questions, create an
                            action plan for yourself
                            • Long-term (next 10 years)
                            • Mid-term (3-5 years)


Saturday, November 26, 11                                       32
Self-awareness Activity

                    • Given the previous questions, create an
                            action plan for yourself
                            • Long-term (next 10 years)
                            • Mid-term (3-5 years)
                            • Very short-term (starting tomorrow)

Saturday, November 26, 11                                           32
Sharing


                    • Pair up.
                    • Share with your partner.


Saturday, November 26, 11                        33
Strategic thinking is ultimately about
                       doing the right thing and making hard
                       decisions based on evidence.



Saturday, November 26, 11                                       34
But you won’t always have complete
                       and right evidence.




Saturday, November 26, 11                                   35
The trick is to develop the ability to
                       make decisions, to act, to tolerate
                       failure, and to learn continuously.



Saturday, November 26, 11                                       36
• twitter.com/cryptonomikon
                    • rcanlas@alumni.cmu.edu
                    • http://rubencanlas.com


Saturday, November 26, 11                         37

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PCO: On Management, Leadership and Strategic Thinking

  • 1. What I learned from MBA school Ruben Canlas Jr. PCO Conference Nov 26, 2011 Saturday, November 26, 11 1
  • 2. Agenda • Leadership vs Management • Self-awareness & Self-mastery • Becoming a strategic thinker Saturday, November 26, 11 2
  • 3. Why I took MBA Saturday, November 26, 11 3
  • 4. Most of what we call management consists of making it difficult for people to get their jobs done. -- Peter Drucker 4 Saturday, November 26, 11 4
  • 6. Group work • What are the main differences between leaders and managers? • Roles, responsibilities, expected behavior, mindset, etc. • Discuss with your group and pick the top 3 answers. • Write one answer per card. Saturday, November 26, 11 6
  • 7. MANAGER LEADER Administers Innovates Maintains Develops Focus on systems & Focus on People structure -- Bennis and Townsend Saturday, November 26, 11 7
  • 8. MANAGER LEADER Relies on control Influence, built on trust Short-term view Long-term view Eye on the bottom line Eye on the horizon -- Bennis and Townsend Saturday, November 26, 11 8
  • 9. In short... MANAGER LEADER Preserve Change status quo status quo Saturday, November 26, 11 9
  • 10. We manage property... http://www.360tech.com http://www.cs.rochester.edu Saturday, November 26, 11 10
  • 11. We manage We lead property... people. http://www.360tech.com http://www.cs.rochester.edu Saturday, November 26, 11 10
  • 12. A story about innovation Saturday, November 26, 11 11
  • 13. What kind of skills, character traits should a leader/manager have? Saturday, November 26, 11 12
  • 14. Self-Awareness & Self-Mastery http://www.postgazette.com/healthscience/20010730antshealth2p2.asp Saturday, November 26, 11 13
  • 15. Group Art 1. Pick one theme for your group: • Food • Work • Study • Vacation • Red • Community • Sky • Any simple theme Saturday, November 26, 11 14
  • 16. Important: after choosing your theme... • NO TALKING • NO GIVING OF DIRECTIONS Saturday, November 26, 11 15
  • 17. Group Art 2. Everyone take a pen, crayon or pencil. 3. Draw a group picture about your chosen theme. • Everyone starts at the same time. • NO stopping. • NO talking; NO coordinating. • NO giving of directions. Saturday, November 26, 11 16
  • 18. How do ants (and humans) collaborate? http://www.cs.uml.edu Saturday, November 26, 11 17
  • 19. How would you define good team work? Saturday, November 26, 11 18
  • 20. Good leadership • The ability to lead self (self-leadership). • Self-leading starts from self-awareness. • Self-awareness leads to empathy. • Empathy brings social skill: ability to work well with others. Saturday, November 26, 11 19
  • 21. Emotional Intelligence • Walter Mischel, Daniel Goleman • Mastery of emotions is as important as intelligence • Importance of EI or EQ Saturday, November 26, 11 20
  • 22. The Marshmallow Test http://youtu.be/6EjJsPylEOY Saturday, November 26, 11 21
  • 23. Those who grabbed... • Suffered low self-esteem • Stubborn, prone to envy, easily frustrated Saturday, November 26, 11 22
  • 24. Those who waited... • Better adjusted • More dependable • Scored higher on SATs (210 pts higher) Saturday, November 26, 11 23
  • 25. IQ is not everything • EQ is better predictor of success than IQ • In a study of corporate leadership: • Managers with high EQ got better ratings at staff evaluation Saturday, November 26, 11 24
  • 26. Being a strategic thinker http://www.strategysolutions.nl Saturday, November 26, 11 25
  • 28. The T-Shaped Businessperson Macro perspective: sensing/visioning Detail- oriented: executing Technical skills Saturday, November 26, 11 26
  • 29. Aravind Eye Hospital • With innovative business sense, an eye clinic hurdles major obstacles to set up a successful operation. Saturday, November 26, 11 27
  • 30. What lessons can we learn from Aravind? Saturday, November 26, 11 28
  • 32. Self-awareness Activity • You are 85 years old and people have gathered to celebrate your life. Saturday, November 26, 11 29
  • 33. Self-awareness Activity • You are 85 years old and people have gathered to celebrate your life. • What are they saying about your life? Your legacy and achievements? Saturday, November 26, 11 29
  • 35. Self-awareness Activity • What do I like about myself? Saturday, November 26, 11 30
  • 36. Self-awareness Activity • What do I like about myself? • What do people tell me are my gifts and talents? Saturday, November 26, 11 30
  • 37. Self-awareness Activity • What do I like about myself? • What do people tell me are my gifts and talents? • What achievements am I proud of? Saturday, November 26, 11 30
  • 38. Self-awareness Activity • What do I like about myself? • What do people tell me are my gifts and talents? • What achievements am I proud of? • What do I want to improve about myself? Saturday, November 26, 11 30
  • 40. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me? Saturday, November 26, 11 31
  • 41. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me? • Family Saturday, November 26, 11 31
  • 42. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me? • Family • Community Saturday, November 26, 11 31
  • 43. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me? • Family • Community • Industry/Society Saturday, November 26, 11 31
  • 44. Self-awareness Activity • What is happening around my environment that affects me deeply, that matters to me? • Family • Community • Industry/Society • The world Saturday, November 26, 11 31
  • 46. Self-awareness Activity • Given the previous questions, create an action plan for yourself Saturday, November 26, 11 32
  • 47. Self-awareness Activity • Given the previous questions, create an action plan for yourself • Long-term (next 10 years) Saturday, November 26, 11 32
  • 48. Self-awareness Activity • Given the previous questions, create an action plan for yourself • Long-term (next 10 years) • Mid-term (3-5 years) Saturday, November 26, 11 32
  • 49. Self-awareness Activity • Given the previous questions, create an action plan for yourself • Long-term (next 10 years) • Mid-term (3-5 years) • Very short-term (starting tomorrow) Saturday, November 26, 11 32
  • 50. Sharing • Pair up. • Share with your partner. Saturday, November 26, 11 33
  • 51. Strategic thinking is ultimately about doing the right thing and making hard decisions based on evidence. Saturday, November 26, 11 34
  • 52. But you won’t always have complete and right evidence. Saturday, November 26, 11 35
  • 53. The trick is to develop the ability to make decisions, to act, to tolerate failure, and to learn continuously. Saturday, November 26, 11 36
  • 54. • twitter.com/cryptonomikon • rcanlas@alumni.cmu.edu • http://rubencanlas.com Saturday, November 26, 11 37