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Awareness


  Favorability

  Consideration

Intent to Purchase


   Purchase
Who We Are
               Strategic Online Marketing Approach
   SEO, Social Media, Social Ads & Pay-Per-Click management
 Industry leading technology for managing, optimizing & tracking
                     search based campaigns
                       Awareness
              Some Brands We Have Worked With

                       Favorability

                      Consideration

                    Intent to Purchase


                        Purchase



@rubenq             @pathinteractive                #w2e
Lead Funnel – Search Vs. Social


              Awareness


              Favorability

              Consideration

            Intent to Purchase


               Purchase



@rubenq     @pathinteractive     #w2e
Intent Vs. Propensity




              VS


                   VS




@rubenq       @pathinteractive    #w2e
Time Spent Online




@rubenq       @pathinteractive   #w2e
Share of Time of Facebook




@rubenq      @pathinteractive     #w2e
Percentage of Fans Who See Your Post




                  Source: Page Lever




@rubenq       @pathinteractive         #w2e
The New “News Feed/s”


                       Real Time Ticker



  Friends,
   Pages,
Subscriptions
Will Come up
 under News
 Feed based                            Facebook will offer
on Algorithm                           Suggestions in your
and Timing of                           Feed. Since a Few
     Post                               Weeks ago, Users
                                      can dictate what a top
                                         story is for them


         @rubenq        @pathinteractive          #w2e
Facebook’s Algorithm


Object




Edge




         @rubenq     @pathinteractive   #w2e
Facebook’s Algorithm




  Weight
Likes, Comments,
Shares, Tags, etc.




Recency                                Affinity



                     @rubenq    @pathinteractive   #w2e
Likes Alone Are Not Sustainable




@rubenq     @pathinteractive   #w2e
Gaining Weight

A Good Thing On Facebook – Will Spur on Recency & Affinity




     @rubenq             @pathinteractive            #w2e
Gaining Weight




   Are You
   “Open”?




@rubenq       @pathinteractive   #w2e
Gaining Weight
           Is All Your Content Meant To Be Social?




Automatically
  feeds all
 posts into
 Facebook




      @rubenq            @pathinteractive            #w2e
Reasons People “Unlike” Brands On Facebook
    How Much Can You Get Away With?




  @rubenq      @pathinteractive   #w2e
Timing of Your Posts




                  Source: Buddy Media


                                             27% higher
                                        Engagement on Posts
                                         Outside of Business
                                               Hours


@rubenq      @pathinteractive               #w2e
Timing of Your Posts




                                Peaks out after 3
                                    Hours
                Source: Bitly




@rubenq      @pathinteractive       #w2e
Gaining Weight
       Make sure they can engage with your post within the feed

Previous concern
 with Third Party
Engagement API’s



Branded URL Shortner



                                                             Source: allfacebook.com

  Facebook seems
  to have recently
   collapsed API
  generated posts



         @rubenq             @pathinteractive            #w2e
Gaining Weight
Facebook Seems To Favor Direct Posts On Their Platform




 @rubenq             @pathinteractive           #w2e
Gaining Weight
          We Live in a Limited World




@rubenq         @pathinteractive       #w2e
Ingredients for Gaining Weight on Updates



          Educational

          Entertaining

           Exclusives



@rubenq      @pathinteractive    #w2e
Gaining Weight
          Provide Facebook Exclusives




@rubenq          @pathinteractive       #w2e
Gaining Weight
            Ask for the Like!




@rubenq       @pathinteractive   #w2e
Gaining Weight
                  Ask for the Share
          Posted before Game 5 of Divisional Series




@rubenq              @pathinteractive                 #w2e
Gaining Weight
           Getting The Comment




@rubenq        @pathinteractive   #w2e
Gaining Weight
            Leverage Images to Stand Out in The Feed




Photos Don’t Just
 Stand out in the
 News Feed, on
Average Generate
More Comments &
     Shares




        @rubenq           @pathinteractive             #w2e
Gaining Weight
   Getting The Comment – Leveraging Photos




@rubenq         @pathinteractive             #w2e
Gaining Weight
          Ask Questions, Leverage Polls




@rubenq          @pathinteractive         #w2e
Questions and
  trivia are a
 great way to
entertain your
   audience.




    @rubenq      @pathinteractive   #w2e
Gaining Weight
    Are You Connecting With Your Audience?




@rubenq         @pathinteractive             #w2e
Gaining Weight
                 Make it Relevant




 Not Our
 Target
Market for
This Post




    @rubenq       @pathinteractive   #w2e
Gaining Weight
                  Make it Relevant




Target Users
For Location
  Specific
  Content,
promotions



    @rubenq         @pathinteractive   #w2e
Continue The Conversation




                         Same Thread, Commenting
                           on Your Own Thread
                              Leads to More
                               Engagement




@rubenq      @pathinteractive      #w2e
Gaining Weight
              Are You Being Responsive?
               How Long Does it Take?



          Could a Brand’s
          Response Time
          Be Factored Into
            Edge Rank?
          (Google Factors in Load
          Time in Their Algorithm)




@rubenq               @pathinteractive    #w2e
Watch What Your Competition is Doing



   Leverage
“Smart Lists”
 and segment
  by industry,
and learn from
   your feed




        @rubenq       @pathinteractive    #w2e
Facebook Ads – Paid Media




@rubenq     @pathinteractive      #w2e
Facebook Ads – Paid Media




@rubenq     @pathinteractive      #w2e
Facebook Ads
          Sponsored Posts in Ticker




@rubenq         @pathinteractive      #w2e
Facebook Ads
Segment Your Ads For Better Performance/Engagement
                                                Segmented our ads to
                                                    Micro Groups.
                                                 Campaign – Limited
                                                  Budget Generated
                                                 1581 Likes and Over
                                                   200% Increase In
                                                     Engagement.




 @rubenq           @pathinteractive          #w2e
Defeating Ad Fatigue
                                   When Possible,
                                    Rotate Ads
                                   When your CTR
                                   Starts to Drop




@rubenq       @pathinteractive   #w2e
Facebook Ads
             Target Users Who Are Discussing Your Topic/s




 Posed
Question
on Profile


                 Minutes Later, I
                 Started Seeing
                  Targeted Ads
                 Related To My
                      Post




        @rubenq               @pathinteractive              #w2e
Facebook Ads: Leverage Your Content




 Posed
Question
on Page




@rubenq       @pathinteractive     #w2e
Facebook Ads: Leverage Your Content




Targeted at
“Likers” of
Influencing
    Tools




    @rubenq        @pathinteractive     #w2e
Leverage Your Content




Reposted on Klout
  (Klout likes it)




         @rubenq          @pathinteractive   #w2e
Leverage Your Content




@rubenq        @pathinteractive   #w2e
Leverage Your Content




@rubenq        @pathinteractive   #w2e
Leverage Your Content




@rubenq        @pathinteractive   #w2e
Leverage Your Content




@rubenq        @pathinteractive   #w2e
Keep An Eye Out for Opportunities
      3 “Tags”
       on this
        post


                                               Facebook
                                                enabled
 YouTube                                       comments
  Video                                          on log
embedded
   on
Facebook
  page




     @rubenq         @pathinteractive      #w2e
Keep An Eye Out for Opportunities




@rubenq       @pathinteractive      #w2e
Keep An Eye Out for Opportunities




@rubenq       @pathinteractive      #w2e
Keep An Eye Out for Opportunities




@rubenq       @pathinteractive      #w2e
Incentivizing Engagement




@rubenq         @pathinteractive     #w2e
Incentivizing Engagement

                                     Leverage Pre
                                       Contest
                                       Posts for
                                     Engagement




@rubenq        @pathinteractive      #w2e
Feedback
% Jumps
   up




     @rubenq   @pathinteractive   #w2e
Incentivizing Engagement




Top Fans Can
 Win Points
by Engaging
 on The Wall




        @rubenq       @pathinteractive    #w2e
Incentivizing Engagement



  This Reveal Tab
Featured Over The
Summer Resulted
 in an Increase of
 950 Fans, from a
 Non Existent Fan
        Base




        @rubenq        @pathinteractive    #w2e
Incentivizing Engagement



  Days After
  Promotion,
Feedback rate
at 1%, no Paid
  at the Time




        @rubenq         @pathinteractive    #w2e
Metrics to Keep in Mind



 Raw Number of
 Users Who Are
Engage With Your
Brand in The Last
     7 Days




      @rubenq         @pathinteractive    #w2e
Metrics to Keep in Mind


Content Strategy
 Off? Posting
  Too Much?




        @rubenq         @pathinteractive     #w2e
Metrics to Keep in Mind




The missing link,
unique viewers of
 your individual
      post
                      Uniques Who       Uniques
                      Have Clicked     Who Took
                     into Your Post    An Action     “Talking About
                                                      This” Divided
                                                      by “Engaged
                                                         Users”




         @rubenq          @pathinteractive         #w2e
Passive Engagement – An Improved Open Graph
   Will this be considered into the Edge Rank score?




                    Reading and
                 Listening of Apps
                 Showing up News
                       Feed


@rubenq           @pathinteractive             #w2e
Do You Go Out of Your Page?




  This “Like” Is
 Unique To This
Product, It Has its
 Own Fan Base!


      @rubenq         @pathinteractive   #w2e
Do You Go Out of Your Page?




@rubenq         @pathinteractive   #w2e
Keep An Eye Out For Good Ideas / Competition

Bonus Step by Step to Set Up Your Own Lists




@rubenq       @pathinteractive   #w2e
Setting Up Your Smart Lists




Like All The Pages
You Want to Track
   On Your List




   @rubenq           @pathinteractive   #w2e
Setting Up Your Smart Lists




On Your Home Page
News Feed, Click On
      “Lists”




   @rubenq            @pathinteractive   #w2e
Setting Up Your Smart Lists



 On The Next Screen,
Click on “Create a List”




   @rubenq            @pathinteractive   #w2e
Setting Up Your Smart Lists


Pop up Box Will Come
Up, Go Ahead & Name
 Your List, Then Click
    On Create List




   @rubenq           @pathinteractive   #w2e
Setting Up Your Smart Lists


Next Screen, Click On
    Add Friends




      @rubenq           @pathinteractive   #w2e
Setting Up Your Smart Lists




This Box Will Pop Up, Click
    on Pages, and Start
 Selecting Pages That are
Relevant To This List, Then
   Click on Done on The
       Bottom Right


      @rubenq           @pathinteractive   #w2e
Setting Up Your Smart Lists

  Go Back To Home Page,
    Click on the List You
 Created, and Start Seeing
the News Feed Just for That
            List




       @rubenq           @pathinteractive   #w2e
Thank You!
Presentation and ask additional questions on our
                     wall at

   facebook.com/pathinteractive
    Connect/Subscribe @ Facebook.com/rubenquinones


    @rubenq


    linkedin.com/in/rubenquinones

     rquinones@pathinteractive



@rubenq         @pathinteractive       #w2e

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Cracking the Facebook Feed web 2.0 2011

  • 1. Awareness Favorability Consideration Intent to Purchase Purchase
  • 2. Who We Are Strategic Online Marketing Approach SEO, Social Media, Social Ads & Pay-Per-Click management Industry leading technology for managing, optimizing & tracking search based campaigns Awareness Some Brands We Have Worked With Favorability Consideration Intent to Purchase Purchase @rubenq @pathinteractive #w2e
  • 3. Lead Funnel – Search Vs. Social Awareness Favorability Consideration Intent to Purchase Purchase @rubenq @pathinteractive #w2e
  • 4. Intent Vs. Propensity VS VS @rubenq @pathinteractive #w2e
  • 5. Time Spent Online @rubenq @pathinteractive #w2e
  • 6. Share of Time of Facebook @rubenq @pathinteractive #w2e
  • 7. Percentage of Fans Who See Your Post Source: Page Lever @rubenq @pathinteractive #w2e
  • 8. The New “News Feed/s” Real Time Ticker Friends, Pages, Subscriptions Will Come up under News Feed based Facebook will offer on Algorithm Suggestions in your and Timing of Feed. Since a Few Post Weeks ago, Users can dictate what a top story is for them @rubenq @pathinteractive #w2e
  • 9. Facebook’s Algorithm Object Edge @rubenq @pathinteractive #w2e
  • 10. Facebook’s Algorithm Weight Likes, Comments, Shares, Tags, etc. Recency Affinity @rubenq @pathinteractive #w2e
  • 11. Likes Alone Are Not Sustainable @rubenq @pathinteractive #w2e
  • 12. Gaining Weight A Good Thing On Facebook – Will Spur on Recency & Affinity @rubenq @pathinteractive #w2e
  • 13. Gaining Weight Are You “Open”? @rubenq @pathinteractive #w2e
  • 14. Gaining Weight Is All Your Content Meant To Be Social? Automatically feeds all posts into Facebook @rubenq @pathinteractive #w2e
  • 15. Reasons People “Unlike” Brands On Facebook How Much Can You Get Away With? @rubenq @pathinteractive #w2e
  • 16. Timing of Your Posts Source: Buddy Media 27% higher Engagement on Posts Outside of Business Hours @rubenq @pathinteractive #w2e
  • 17. Timing of Your Posts Peaks out after 3 Hours Source: Bitly @rubenq @pathinteractive #w2e
  • 18. Gaining Weight Make sure they can engage with your post within the feed Previous concern with Third Party Engagement API’s Branded URL Shortner Source: allfacebook.com Facebook seems to have recently collapsed API generated posts @rubenq @pathinteractive #w2e
  • 19. Gaining Weight Facebook Seems To Favor Direct Posts On Their Platform @rubenq @pathinteractive #w2e
  • 20. Gaining Weight We Live in a Limited World @rubenq @pathinteractive #w2e
  • 21. Ingredients for Gaining Weight on Updates Educational Entertaining Exclusives @rubenq @pathinteractive #w2e
  • 22. Gaining Weight Provide Facebook Exclusives @rubenq @pathinteractive #w2e
  • 23. Gaining Weight Ask for the Like! @rubenq @pathinteractive #w2e
  • 24. Gaining Weight Ask for the Share Posted before Game 5 of Divisional Series @rubenq @pathinteractive #w2e
  • 25. Gaining Weight Getting The Comment @rubenq @pathinteractive #w2e
  • 26. Gaining Weight Leverage Images to Stand Out in The Feed Photos Don’t Just Stand out in the News Feed, on Average Generate More Comments & Shares @rubenq @pathinteractive #w2e
  • 27. Gaining Weight Getting The Comment – Leveraging Photos @rubenq @pathinteractive #w2e
  • 28. Gaining Weight Ask Questions, Leverage Polls @rubenq @pathinteractive #w2e
  • 29. Questions and trivia are a great way to entertain your audience. @rubenq @pathinteractive #w2e
  • 30. Gaining Weight Are You Connecting With Your Audience? @rubenq @pathinteractive #w2e
  • 31. Gaining Weight Make it Relevant Not Our Target Market for This Post @rubenq @pathinteractive #w2e
  • 32. Gaining Weight Make it Relevant Target Users For Location Specific Content, promotions @rubenq @pathinteractive #w2e
  • 33. Continue The Conversation Same Thread, Commenting on Your Own Thread Leads to More Engagement @rubenq @pathinteractive #w2e
  • 34. Gaining Weight Are You Being Responsive? How Long Does it Take? Could a Brand’s Response Time Be Factored Into Edge Rank? (Google Factors in Load Time in Their Algorithm) @rubenq @pathinteractive #w2e
  • 35. Watch What Your Competition is Doing Leverage “Smart Lists” and segment by industry, and learn from your feed @rubenq @pathinteractive #w2e
  • 36. Facebook Ads – Paid Media @rubenq @pathinteractive #w2e
  • 37. Facebook Ads – Paid Media @rubenq @pathinteractive #w2e
  • 38. Facebook Ads Sponsored Posts in Ticker @rubenq @pathinteractive #w2e
  • 39. Facebook Ads Segment Your Ads For Better Performance/Engagement Segmented our ads to Micro Groups. Campaign – Limited Budget Generated 1581 Likes and Over 200% Increase In Engagement. @rubenq @pathinteractive #w2e
  • 40. Defeating Ad Fatigue When Possible, Rotate Ads When your CTR Starts to Drop @rubenq @pathinteractive #w2e
  • 41. Facebook Ads Target Users Who Are Discussing Your Topic/s Posed Question on Profile Minutes Later, I Started Seeing Targeted Ads Related To My Post @rubenq @pathinteractive #w2e
  • 42. Facebook Ads: Leverage Your Content Posed Question on Page @rubenq @pathinteractive #w2e
  • 43. Facebook Ads: Leverage Your Content Targeted at “Likers” of Influencing Tools @rubenq @pathinteractive #w2e
  • 44. Leverage Your Content Reposted on Klout (Klout likes it) @rubenq @pathinteractive #w2e
  • 45. Leverage Your Content @rubenq @pathinteractive #w2e
  • 46. Leverage Your Content @rubenq @pathinteractive #w2e
  • 47. Leverage Your Content @rubenq @pathinteractive #w2e
  • 48. Leverage Your Content @rubenq @pathinteractive #w2e
  • 49. Keep An Eye Out for Opportunities 3 “Tags” on this post Facebook enabled YouTube comments Video on log embedded on Facebook page @rubenq @pathinteractive #w2e
  • 50. Keep An Eye Out for Opportunities @rubenq @pathinteractive #w2e
  • 51. Keep An Eye Out for Opportunities @rubenq @pathinteractive #w2e
  • 52. Keep An Eye Out for Opportunities @rubenq @pathinteractive #w2e
  • 53. Incentivizing Engagement @rubenq @pathinteractive #w2e
  • 54. Incentivizing Engagement Leverage Pre Contest Posts for Engagement @rubenq @pathinteractive #w2e
  • 55. Feedback % Jumps up @rubenq @pathinteractive #w2e
  • 56. Incentivizing Engagement Top Fans Can Win Points by Engaging on The Wall @rubenq @pathinteractive #w2e
  • 57. Incentivizing Engagement This Reveal Tab Featured Over The Summer Resulted in an Increase of 950 Fans, from a Non Existent Fan Base @rubenq @pathinteractive #w2e
  • 58. Incentivizing Engagement Days After Promotion, Feedback rate at 1%, no Paid at the Time @rubenq @pathinteractive #w2e
  • 59. Metrics to Keep in Mind Raw Number of Users Who Are Engage With Your Brand in The Last 7 Days @rubenq @pathinteractive #w2e
  • 60. Metrics to Keep in Mind Content Strategy Off? Posting Too Much? @rubenq @pathinteractive #w2e
  • 61. Metrics to Keep in Mind The missing link, unique viewers of your individual post Uniques Who Uniques Have Clicked Who Took into Your Post An Action “Talking About This” Divided by “Engaged Users” @rubenq @pathinteractive #w2e
  • 62. Passive Engagement – An Improved Open Graph Will this be considered into the Edge Rank score? Reading and Listening of Apps Showing up News Feed @rubenq @pathinteractive #w2e
  • 63. Do You Go Out of Your Page? This “Like” Is Unique To This Product, It Has its Own Fan Base! @rubenq @pathinteractive #w2e
  • 64. Do You Go Out of Your Page? @rubenq @pathinteractive #w2e
  • 65. Keep An Eye Out For Good Ideas / Competition Bonus Step by Step to Set Up Your Own Lists @rubenq @pathinteractive #w2e
  • 66. Setting Up Your Smart Lists Like All The Pages You Want to Track On Your List @rubenq @pathinteractive #w2e
  • 67. Setting Up Your Smart Lists On Your Home Page News Feed, Click On “Lists” @rubenq @pathinteractive #w2e
  • 68. Setting Up Your Smart Lists On The Next Screen, Click on “Create a List” @rubenq @pathinteractive #w2e
  • 69. Setting Up Your Smart Lists Pop up Box Will Come Up, Go Ahead & Name Your List, Then Click On Create List @rubenq @pathinteractive #w2e
  • 70. Setting Up Your Smart Lists Next Screen, Click On Add Friends @rubenq @pathinteractive #w2e
  • 71. Setting Up Your Smart Lists This Box Will Pop Up, Click on Pages, and Start Selecting Pages That are Relevant To This List, Then Click on Done on The Bottom Right @rubenq @pathinteractive #w2e
  • 72. Setting Up Your Smart Lists Go Back To Home Page, Click on the List You Created, and Start Seeing the News Feed Just for That List @rubenq @pathinteractive #w2e
  • 73. Thank You! Presentation and ask additional questions on our wall at facebook.com/pathinteractive Connect/Subscribe @ Facebook.com/rubenquinones @rubenq linkedin.com/in/rubenquinones rquinones@pathinteractive @rubenq @pathinteractive #w2e