SlideShare una empresa de Scribd logo
1 de 33
Ruben Quinones
Director of New Media
    Path Interactive
      @rubenq


                        #EmMeCon
Who We Are
                      Strategic Online Marketing Approach
        SEO, Social Media, Pay-Per-Click and Display Ad management
 Industry leading technology for managing, optimizing & tracking search based
                                     campaigns




                       Twitter: @rubenq                 #EmMeCon
Twitter: @rubenq   #EmMeCon
Passive Audience




                   Twitter: @rubenq   #EmMeCon
Intent vs. Propensity



             vs




    Twitter: @rubenq   #EmMeCon
Brief Overview of Edgerank
Affinity
   Calculation of degree of interaction to object,
   relationship to interaction and recency of interaction


Weight
   Strength of action take by user


Time Decay
   How recent the object is




                     Twitter: @rubenq             #allfacebookconf
Share of Time on Facebook




      Twitter: @rubenq   #allfacebookconf
Percentage of Fans Who See Your Post




          Twitter: @rubenq   #allfacebookconf
Timing of a Post




Twitter: @rubenq   #EmMeCon
“Likes/Follows Are Not Sustainable”




          Twitter: @rubenq   #EmMeCon
Which Means to Stand Out…

                          Must increase
                          engagement

                          Build Affinity

                          Establish
                          Frequency



       Twitter: @rubenq    #EmMeCon
Elements of Social Messaging



         Educational
         Entertaining
          Exclusive
             Promotional




     Twitter: @rubenq      #EmMeCon
Some Acquisition Based Tactics Employed

    Gated Content – Make users like your content

    Contests – Incentives put in place to impact
     impressions, likes, virality.

    Causes – Actions on your page donate to charity

    Cross Promotion – Are there other pages that you can
     partner up with?




                   Twitter: @rubenq          #EmMeCon
Is your content strategically
 marketed on the platform?
   Relevancy of Content – Are you segmenting and dynamically targeting
    your social audiences.

   Accessibility – Are you responsive to comments, conversations, direct
    messages?

   Exclusive Promotions/Contests – What can you offer your loyal fan
    base?



   Optimization – Diagnose performance and apply what works




                    Twitter: @rubenq                #EmMeCon
Nurturing Tactics - Relevancy


                               Targeted Posts

                           Are your posts targeted?




        Twitter: @rubenq    #EmMeCon
Nurturing Tactics – Relevancy Targeting Less
   Reach, But Test for Higher Engagement

Targeted to women




                                        Targeted to Married Users
         Targeted to Men



                    Twitter: @rubenq   #EmMeCon
Nurturing Tactics - Accessibility
                             Manage accessibility
                             and relevancy at the
                             Page level via your
                             Admin tool




                            Consider checking these
                            Options as they influence
                                   Edgerank




         Twitter: @rubenq   #EmMeCon
Nurturing Tactics - Accessibility

                               Are you continuing
                               The conversation?
                                  (same thread)




         Twitter: @rubenq   #EmMeCon
Nurturing Tactics – Exclusive Promotions




           Twitter: @rubenq   #allfacebookconf
What Should Drive My Nurturing Strategy?




            Twitter: @rubenq   #EmMeCon
How Do You Stack Up vs. Competitors




  Measure the growth over time              Here are some metrics that you
(can add additional tabs on excel)       Will be able to view with the naked eye




                          Twitter: @rubenq              #EmMeCon
Identify Current Strategy/Frequency




           Twitter: @rubenq   #EmMeCon
Identifying Performance of Content Themes



           Themes     Lifetime Post Consumers
Bible Trivia                    44
Bible Verse                     59
Catalyst                        10
Christian lifestyle             27
Church/Biblical                 44
Fill-In                         22
General Interest                22
PrayerStream                    17
Promotional                     22
Shared Photo                    14




          Performance by Consumption




                               Twitter: @rubenq   #EmMeCon
Identifying Your Best Time - Optimization




            Twitter: @rubenq   #EmMeCon
Optimizing Your Reach/Engagement
         by Content Themes
                  Best Content Post Types

  Engagem…
Testimonial
Promotional
  Engagem…
                                                                Best Time of Day to Post
  Blog Post
                                            1000
    Events
                                             900
              0      10       20       30    800 40
                                             700
                                             600
                                             500
                                             400
                                             300
                                             200
                                             100
                                               0
                                                       Early     Morning    Late     Noon     Early
                                                      Morning              Morning          Afternoon




                             Twitter: @rubenq                        #allfacebookconf
Photos Market Better?




        Twitter: @rubenq   #EmMeCon
Experiment with Content Type
                View From the Newsfeed


Experiment with different content types




                       Twitter: @rubenq   #EmMeCon
Text Based vs. Photo Based Posts




          Twitter: @rubenq   #EmMeCon
Text Based vs. Photo Based Posts




          Twitter: @rubenq   #EmMeCon
Nurturing Tactics – Graph Search

                                        Tagging now may reap benef
                                                in the long run




   Find out more about your friends




                     Twitter: @rubenq   #EmMeCon
Some Passive Social Metrics to consider

   Bookmarks (not a converted follower)
   Views – Videos, Impressions, page views on site
   Click thrus
   Duration on property
   Deeper navigation – Navigation funnel




                 Twitter: @rubenq        #EmMeCon
Negative Metrics to Consider
          Erodes Your Nurture Based Marketing


   Mentions with negative sentiment
   Unsubscribes
   Opt out
   Unlikes
   Unfollows (Churn rate)
   Follows / audience development of negative to brand
    groups
   Blocks / Spam complaints


                 Twitter: @rubenq         #EmMeCon
Thank You!
Copy of presentation, click on Emmecon tab
facebook.com/pathinteractive

@rubenq


linkedin.com/in/rubenquinones


rquinones@pathinteractive




     Twitter: @rubenq              #EmMeCon

Más contenido relacionado

Similar a Nurturing Tactics - Emmecon

KCDMA Twitter for Marketers Workshop 2013
KCDMA Twitter for Marketers Workshop 2013KCDMA Twitter for Marketers Workshop 2013
KCDMA Twitter for Marketers Workshop 2013emfluence
 
How Content Marketing and User Experience Go Hand-in-Hand
How Content Marketing and User Experience Go Hand-in-HandHow Content Marketing and User Experience Go Hand-in-Hand
How Content Marketing and User Experience Go Hand-in-HandUberflip
 
Twitter for Business: Cultivating Communities & Maximizing Engagement
Twitter for Business: Cultivating Communities & Maximizing EngagementTwitter for Business: Cultivating Communities & Maximizing Engagement
Twitter for Business: Cultivating Communities & Maximizing EngagementMarcus Nelson
 
Make Money Writing for New Media POMA 2013
Make Money Writing for New Media   POMA 2013Make Money Writing for New Media   POMA 2013
Make Money Writing for New Media POMA 2013Chris Moise
 
Webinar: How to Research Influencers for Your Next Marketing Campaign
Webinar: How to Research Influencers for Your Next Marketing CampaignWebinar: How to Research Influencers for Your Next Marketing Campaign
Webinar: How to Research Influencers for Your Next Marketing CampaignMention
 
Tell Me Something New: Unique Ways to Instantly Engage Your Audience
Tell Me Something New: Unique Ways to Instantly Engage Your AudienceTell Me Something New: Unique Ways to Instantly Engage Your Audience
Tell Me Something New: Unique Ways to Instantly Engage Your AudienceBlue Sky Factory
 
How To Grow Business and Thrive with Social Media
How To Grow Business and Thrive with Social MediaHow To Grow Business and Thrive with Social Media
How To Grow Business and Thrive with Social MediaCA Nimsoft
 
Cracking the Facebook Feed web 2.0 2011
Cracking the Facebook Feed web 2.0 2011Cracking the Facebook Feed web 2.0 2011
Cracking the Facebook Feed web 2.0 2011Ruben Quinones
 
Developing a Content Marketing Strategy
Developing a Content Marketing StrategyDeveloping a Content Marketing Strategy
Developing a Content Marketing StrategyKatie Roberts
 
How To Stand Out In The News Feed With Social Video Marketing
How To Stand Out In The News Feed With Social Video MarketingHow To Stand Out In The News Feed With Social Video Marketing
How To Stand Out In The News Feed With Social Video MarketingHanapin Marketing
 
NIBAA, leergang strategisch brandmanagement - merken en social media - novemb...
NIBAA, leergang strategisch brandmanagement - merken en social media - novemb...NIBAA, leergang strategisch brandmanagement - merken en social media - novemb...
NIBAA, leergang strategisch brandmanagement - merken en social media - novemb...Paul Blok
 
Metrics Maze Case study
Metrics Maze Case studyMetrics Maze Case study
Metrics Maze Case studyHMurphy11
 

Similar a Nurturing Tactics - Emmecon (20)

NYXPO May 2nd, 2012
NYXPO May 2nd, 2012NYXPO May 2nd, 2012
NYXPO May 2nd, 2012
 
KCDMA Twitter for Marketers Workshop 2013
KCDMA Twitter for Marketers Workshop 2013KCDMA Twitter for Marketers Workshop 2013
KCDMA Twitter for Marketers Workshop 2013
 
How Content Marketing and User Experience Go Hand-in-Hand
How Content Marketing and User Experience Go Hand-in-HandHow Content Marketing and User Experience Go Hand-in-Hand
How Content Marketing and User Experience Go Hand-in-Hand
 
Twitterforbusinesses
TwitterforbusinessesTwitterforbusinesses
Twitterforbusinesses
 
Twitter for Business: Cultivating Communities & Maximizing Engagement
Twitter for Business: Cultivating Communities & Maximizing EngagementTwitter for Business: Cultivating Communities & Maximizing Engagement
Twitter for Business: Cultivating Communities & Maximizing Engagement
 
Lecture2
Lecture2Lecture2
Lecture2
 
Nyxpo 2010
Nyxpo 2010Nyxpo 2010
Nyxpo 2010
 
Make Money Writing for New Media POMA 2013
Make Money Writing for New Media   POMA 2013Make Money Writing for New Media   POMA 2013
Make Money Writing for New Media POMA 2013
 
Webinar: How to Research Influencers for Your Next Marketing Campaign
Webinar: How to Research Influencers for Your Next Marketing CampaignWebinar: How to Research Influencers for Your Next Marketing Campaign
Webinar: How to Research Influencers for Your Next Marketing Campaign
 
WordStream & Moz Present: How Content Marketing REALLY Works [Webinar]
WordStream & Moz Present: How Content Marketing REALLY Works [Webinar]WordStream & Moz Present: How Content Marketing REALLY Works [Webinar]
WordStream & Moz Present: How Content Marketing REALLY Works [Webinar]
 
Tell Me Something New: Unique Ways to Instantly Engage Your Audience
Tell Me Something New: Unique Ways to Instantly Engage Your AudienceTell Me Something New: Unique Ways to Instantly Engage Your Audience
Tell Me Something New: Unique Ways to Instantly Engage Your Audience
 
How To Grow Business and Thrive with Social Media
How To Grow Business and Thrive with Social MediaHow To Grow Business and Thrive with Social Media
How To Grow Business and Thrive with Social Media
 
Cracking the Facebook Feed web 2.0 2011
Cracking the Facebook Feed web 2.0 2011Cracking the Facebook Feed web 2.0 2011
Cracking the Facebook Feed web 2.0 2011
 
Developing a Content Marketing Strategy
Developing a Content Marketing StrategyDeveloping a Content Marketing Strategy
Developing a Content Marketing Strategy
 
How To Stand Out In The News Feed With Social Video Marketing
How To Stand Out In The News Feed With Social Video MarketingHow To Stand Out In The News Feed With Social Video Marketing
How To Stand Out In The News Feed With Social Video Marketing
 
Mertics Maze Case Study
Mertics Maze Case StudyMertics Maze Case Study
Mertics Maze Case Study
 
NIBAA, leergang strategisch brandmanagement - merken en social media - novemb...
NIBAA, leergang strategisch brandmanagement - merken en social media - novemb...NIBAA, leergang strategisch brandmanagement - merken en social media - novemb...
NIBAA, leergang strategisch brandmanagement - merken en social media - novemb...
 
New England Expo
New England ExpoNew England Expo
New England Expo
 
Metrics Maze Case study
Metrics Maze Case studyMetrics Maze Case study
Metrics Maze Case study
 
Social Metric Maze
Social Metric Maze Social Metric Maze
Social Metric Maze
 

Más de Ruben Quinones

Mobile First Marketing Strategies - Smash Conference
Mobile First Marketing Strategies  - Smash ConferenceMobile First Marketing Strategies  - Smash Conference
Mobile First Marketing Strategies - Smash ConferenceRuben Quinones
 
Demystifying SEO - How to Get On the First Page of Google
Demystifying SEO - How to Get On the First Page of GoogleDemystifying SEO - How to Get On the First Page of Google
Demystifying SEO - How to Get On the First Page of GoogleRuben Quinones
 
Demystifying SEO - Brooklyn Trade Show
Demystifying SEO - Brooklyn Trade ShowDemystifying SEO - Brooklyn Trade Show
Demystifying SEO - Brooklyn Trade ShowRuben Quinones
 
Evaluating Social Media - Beyond "Liking" and Tweeting
Evaluating Social Media - Beyond "Liking" and TweetingEvaluating Social Media - Beyond "Liking" and Tweeting
Evaluating Social Media - Beyond "Liking" and TweetingRuben Quinones
 
Aam association 1-24 -10-13
Aam association  1-24 -10-13Aam association  1-24 -10-13
Aam association 1-24 -10-13Ruben Quinones
 
Powering Your Email Marketing
Powering Your Email MarketingPowering Your Email Marketing
Powering Your Email MarketingRuben Quinones
 
NY Enterprise Conference 7-12
NY Enterprise Conference  7-12NY Enterprise Conference  7-12
NY Enterprise Conference 7-12Ruben Quinones
 
Social Media Brazil 2011
Social Media Brazil 2011Social Media Brazil 2011
Social Media Brazil 2011Ruben Quinones
 
Cisco partner - 4-2011
Cisco partner - 4-2011Cisco partner - 4-2011
Cisco partner - 4-2011Ruben Quinones
 
Search Engine Strategies
Search Engine StrategiesSearch Engine Strategies
Search Engine StrategiesRuben Quinones
 
Video marketing 10 6-10
Video marketing 10 6-10Video marketing 10 6-10
Video marketing 10 6-10Ruben Quinones
 
Web 2 0 presentation - #w2e, w2e
Web 2 0 presentation - #w2e, w2eWeb 2 0 presentation - #w2e, w2e
Web 2 0 presentation - #w2e, w2eRuben Quinones
 
I have a profile, now what 4 27-2010
I have a profile, now what 4 27-2010I have a profile, now what 4 27-2010
I have a profile, now what 4 27-2010Ruben Quinones
 
I Have A Profile, Now What?
I Have A Profile, Now What?I Have A Profile, Now What?
I Have A Profile, Now What?Ruben Quinones
 

Más de Ruben Quinones (14)

Mobile First Marketing Strategies - Smash Conference
Mobile First Marketing Strategies  - Smash ConferenceMobile First Marketing Strategies  - Smash Conference
Mobile First Marketing Strategies - Smash Conference
 
Demystifying SEO - How to Get On the First Page of Google
Demystifying SEO - How to Get On the First Page of GoogleDemystifying SEO - How to Get On the First Page of Google
Demystifying SEO - How to Get On the First Page of Google
 
Demystifying SEO - Brooklyn Trade Show
Demystifying SEO - Brooklyn Trade ShowDemystifying SEO - Brooklyn Trade Show
Demystifying SEO - Brooklyn Trade Show
 
Evaluating Social Media - Beyond "Liking" and Tweeting
Evaluating Social Media - Beyond "Liking" and TweetingEvaluating Social Media - Beyond "Liking" and Tweeting
Evaluating Social Media - Beyond "Liking" and Tweeting
 
Aam association 1-24 -10-13
Aam association  1-24 -10-13Aam association  1-24 -10-13
Aam association 1-24 -10-13
 
Powering Your Email Marketing
Powering Your Email MarketingPowering Your Email Marketing
Powering Your Email Marketing
 
NY Enterprise Conference 7-12
NY Enterprise Conference  7-12NY Enterprise Conference  7-12
NY Enterprise Conference 7-12
 
Social Media Brazil 2011
Social Media Brazil 2011Social Media Brazil 2011
Social Media Brazil 2011
 
Cisco partner - 4-2011
Cisco partner - 4-2011Cisco partner - 4-2011
Cisco partner - 4-2011
 
Search Engine Strategies
Search Engine StrategiesSearch Engine Strategies
Search Engine Strategies
 
Video marketing 10 6-10
Video marketing 10 6-10Video marketing 10 6-10
Video marketing 10 6-10
 
Web 2 0 presentation - #w2e, w2e
Web 2 0 presentation - #w2e, w2eWeb 2 0 presentation - #w2e, w2e
Web 2 0 presentation - #w2e, w2e
 
I have a profile, now what 4 27-2010
I have a profile, now what 4 27-2010I have a profile, now what 4 27-2010
I have a profile, now what 4 27-2010
 
I Have A Profile, Now What?
I Have A Profile, Now What?I Have A Profile, Now What?
I Have A Profile, Now What?
 

Nurturing Tactics - Emmecon

  • 1. Ruben Quinones Director of New Media Path Interactive @rubenq #EmMeCon
  • 2. Who We Are  Strategic Online Marketing Approach  SEO, Social Media, Pay-Per-Click and Display Ad management  Industry leading technology for managing, optimizing & tracking search based campaigns Twitter: @rubenq #EmMeCon
  • 3. Twitter: @rubenq #EmMeCon
  • 4. Passive Audience Twitter: @rubenq #EmMeCon
  • 5. Intent vs. Propensity vs Twitter: @rubenq #EmMeCon
  • 6. Brief Overview of Edgerank Affinity  Calculation of degree of interaction to object,  relationship to interaction and recency of interaction Weight  Strength of action take by user Time Decay  How recent the object is Twitter: @rubenq #allfacebookconf
  • 7. Share of Time on Facebook Twitter: @rubenq #allfacebookconf
  • 8. Percentage of Fans Who See Your Post Twitter: @rubenq #allfacebookconf
  • 9. Timing of a Post Twitter: @rubenq #EmMeCon
  • 10. “Likes/Follows Are Not Sustainable” Twitter: @rubenq #EmMeCon
  • 11. Which Means to Stand Out… Must increase engagement Build Affinity Establish Frequency Twitter: @rubenq #EmMeCon
  • 12. Elements of Social Messaging Educational Entertaining Exclusive Promotional Twitter: @rubenq #EmMeCon
  • 13. Some Acquisition Based Tactics Employed  Gated Content – Make users like your content  Contests – Incentives put in place to impact impressions, likes, virality.  Causes – Actions on your page donate to charity  Cross Promotion – Are there other pages that you can partner up with? Twitter: @rubenq #EmMeCon
  • 14. Is your content strategically marketed on the platform?  Relevancy of Content – Are you segmenting and dynamically targeting your social audiences.  Accessibility – Are you responsive to comments, conversations, direct messages?  Exclusive Promotions/Contests – What can you offer your loyal fan base?  Optimization – Diagnose performance and apply what works Twitter: @rubenq #EmMeCon
  • 15. Nurturing Tactics - Relevancy Targeted Posts Are your posts targeted? Twitter: @rubenq #EmMeCon
  • 16. Nurturing Tactics – Relevancy Targeting Less Reach, But Test for Higher Engagement Targeted to women Targeted to Married Users Targeted to Men Twitter: @rubenq #EmMeCon
  • 17. Nurturing Tactics - Accessibility Manage accessibility and relevancy at the Page level via your Admin tool Consider checking these Options as they influence Edgerank Twitter: @rubenq #EmMeCon
  • 18. Nurturing Tactics - Accessibility Are you continuing The conversation? (same thread) Twitter: @rubenq #EmMeCon
  • 19. Nurturing Tactics – Exclusive Promotions Twitter: @rubenq #allfacebookconf
  • 20. What Should Drive My Nurturing Strategy? Twitter: @rubenq #EmMeCon
  • 21. How Do You Stack Up vs. Competitors Measure the growth over time Here are some metrics that you (can add additional tabs on excel) Will be able to view with the naked eye Twitter: @rubenq #EmMeCon
  • 22. Identify Current Strategy/Frequency Twitter: @rubenq #EmMeCon
  • 23. Identifying Performance of Content Themes Themes Lifetime Post Consumers Bible Trivia 44 Bible Verse 59 Catalyst 10 Christian lifestyle 27 Church/Biblical 44 Fill-In 22 General Interest 22 PrayerStream 17 Promotional 22 Shared Photo 14 Performance by Consumption Twitter: @rubenq #EmMeCon
  • 24. Identifying Your Best Time - Optimization Twitter: @rubenq #EmMeCon
  • 25. Optimizing Your Reach/Engagement by Content Themes Best Content Post Types Engagem… Testimonial Promotional Engagem… Best Time of Day to Post Blog Post 1000 Events 900 0 10 20 30 800 40 700 600 500 400 300 200 100 0 Early Morning Late Noon Early Morning Morning Afternoon Twitter: @rubenq #allfacebookconf
  • 26. Photos Market Better? Twitter: @rubenq #EmMeCon
  • 27. Experiment with Content Type View From the Newsfeed Experiment with different content types Twitter: @rubenq #EmMeCon
  • 28. Text Based vs. Photo Based Posts Twitter: @rubenq #EmMeCon
  • 29. Text Based vs. Photo Based Posts Twitter: @rubenq #EmMeCon
  • 30. Nurturing Tactics – Graph Search Tagging now may reap benef in the long run Find out more about your friends Twitter: @rubenq #EmMeCon
  • 31. Some Passive Social Metrics to consider  Bookmarks (not a converted follower)  Views – Videos, Impressions, page views on site  Click thrus  Duration on property  Deeper navigation – Navigation funnel Twitter: @rubenq #EmMeCon
  • 32. Negative Metrics to Consider Erodes Your Nurture Based Marketing  Mentions with negative sentiment  Unsubscribes  Opt out  Unlikes  Unfollows (Churn rate)  Follows / audience development of negative to brand groups  Blocks / Spam complaints Twitter: @rubenq #EmMeCon
  • 33. Thank You! Copy of presentation, click on Emmecon tab facebook.com/pathinteractive @rubenq linkedin.com/in/rubenquinones rquinones@pathinteractive Twitter: @rubenq #EmMeCon