Sage ACT! 2012 contact and customer manager; analyst and media deck.

1. Sage ACT! 2012 &Sage ACT! Connect Larry Ritter, SVP & GM Sage ACT! Ryan Zuk, Media & Analyst Relations (ryan dot zuk @ sage dot com – 480-383-5369)

2. About Sage Our vision is to be the most admired and respected business software and services provider in the world Sage is a leading supplier of business management software and services to 6.3 million customers worldwide. From small start-ups to larger organizations, we make it easier for companies to manage their business processes.

3. Products We Offer Integrated Small and Midsized Business (SMB) Market Offerings

4. About Sage ACT! #1 contact and customer management choice of small businesses and sales teams—2.8M users and 59K customers Designed for professionals who rely on the development of profitable relationships Leads the industry in ease of use—accomplish more by using Sage ACT! over MSCRM and SF.com A powerful way to grow your business with Sage ACT! + Connected Services Backed by a global company with local expertise

5. System Usability Scale 100 90 80 70 60 50 40 30 20 10 Best in Class Top Tasks 2012New Features 2011 New Features Industry Average Industry-Leading Usability *System Usability Scale, a ten-item attitude Likert scale used to compare subjective usability. SUS was developed by DEC in the mid-1980s. Testing is conduced by Sage Design Engineers using both existing users and non-users.

6. Google Apps in Small Businesses Gmail is 2nd most popular email website based on Internet usage, 24% Gmail and Google apps YOY growth MS Exchange and Outlook ~ 76% of worldwide installed base, but declining due to popularity of hosted, cloud based solutions (www.radica.com – Exchange and Outlook Analysis 2011-2015) Yankee Group’s 2011 US Enterprise Mobility: Employee Survey: No. 1 reason employees use consumer cloud applications at work is because they are familiar with them from their non-work life. Mashable.com – startup tools –July 2011

7. Customer Driven Enhancements

8. Demo

9. Access, create and modify Sage ACT! contact and calendar details from: BlackBerry, Windows Mobile, and Android devices Popular tablets, like the iPad Laptops via Internet Explorer, Firefox, Google Chrome, and Safari Keep third-party and social media details in Sage ACT! Connect: Import contacts from Google and Yahoo! Link Facebook pictures to contacts Stay in sync when working as a team: Improved team administration About Sage ACT! Connect

10. Connected Services Traction 3x growth in 12 months! Sage Mobile for ACT! Sage E-marketing for ACT! Sage Business Info Services for ACT!

11. Sage ACT! = Your Business Command Center

14. Valuable Resources Download the What’s New in Sage ACT! 2012 Brief Take a test drive of Sage ACT! 2012 Download the Sage ACT! Connect Brief Try Sage ACT! Connect free for 12 months Get to know Napkin Mike!

15. Sage ACT! Scratchpad: Capture impromptu notes, phone numbers, and personal reminders, with or without opening Sage ACT! Prioritize and check off items once completed, print the list to take it with you, or push updates into Sage ACT! with just a few clicks Send items to Sage ACT! as activities, notes, and history—even assign them to contacts Keep business and personal tasks in Sage ACT! Scratchpad Virtual Notepad

16. Seamless Interaction with Google Gmail, Google Contacts, and Google Calendar: Send and receive emails from Gmail and Sage ACT! will keep a history of those emails Specify one of three default history types to record emails Create new Google Contacts from Sage ACT! and create new Sage ACT! contacts from Google Sync all or just a subset of your Sage ACT! contacts with Google Sync your Sage ACT! and Google calendars manually or automatically using pre-programmed intervals Choose which Sage ACT! activity types sync to Google and then clear activities from either application

17. Universal Search Find that key document or piece of info in contacts, groups, companies, opportunities, notes, history, and attachments Filter search criteria by all dates, last 24 hours, last week, and last month View search results displayed by relevance and double-click on the item of interest to be taken to that particular field or attachment Use the back button to view the search results page again Universal search is faster and more expansive Faster, More Expansive Search

18. Sage ACT! Connect, Subscription-based Service: Get to Sage ACT! contacts and calendar from Internet Explorer, Firefox, Google Chrome, and Safari Access from popular tablets, like the iPad Sync these same details to BlackBerry, Windows Mobile, and Android devices for real-time, mobile access Import Yahoo and Google contacts into Sage ACT! Connect Link Facebook pictures to the contacts you keep Use in a team environment Anywhere Access

19. Convenient Connections View