5. Organizational Change and
Development
Concept of Change
Forces for Change
Areas of Organizational Change
Resistance to Change
Overcoming/Reducing Resistance to Change
Concept of Paradigm Shifts
Concept of Organizational
development(OD)
Re-viewing above topics
6.
7. Concept of Change
• Change refers to making things
different. It is inevitable for modern
organizations in order to cope with changes in
environment and stay ahead of competitors.
8.
9. Forces of change
A. External forces for change
1. Political-legal forces for change
2. Economic and market forces
3. Socio-cultural forces
4. Technological forces
B. Internal forces for change
1. Goal succession and displacement
2. Structure changes
3. Resource changes
4. Change in organizational policies
10. Areas of Organizational Change
1. Structural change
2. Changing technology
3. Redesigning business process or tasks
4. Changing behaviors or culture
12. Resistance to Change
Resistance to change indicates any
attitude or behavior that hinders the
change process.
Resistance to
Change
Covert Overt
13. Resistance to Change
A. Individual Resistance B. Organizational
to Change Resistance to
1. Economic insecurity Change
2. Fear of uncertainty 1. Structural Inertia
3. Fear of losing 2. Resource
power, resources constraints
and freedom 3. Organizational
4. Existing habit culture
4. Existing
agreements
5. Huge investments
15. Overcoming/Reducing Resistance to
change
1. Education, training and communication
2. Participation and involvement
3. Facilitation and support
4. Negotiation and agreement
5. Manipulation and co-optation
6. Explicit or implicit coercion
17. Concepts of Paradigm Shifts
Paradigm shifts in business refers to the great or
dramatic change in the way of doing things in business.
Conditions for Paradigm Shifts
First, the established technology in the industry is
mature and approaching to its natural limit.
Second, a new disruptive technology has entered the
marketplace and is taking root in market niches that are
poorly served by present companies.
Third, a company develops a new business model that is
radically different from that used by the competitors,
enabling it to capture a large market share
19. Concept of Organizational
Development(OD)
OD is a strategic approach for managing planned
change in organizations.
According to S.P. Robbins and S. Shangi, “OD is a
collection of planned change interventions, built on
humanistic-democratic values, that seeks to improve
organizational effectiveness and well-being.”
Main underlying values in most OD efforts:
1. Respect for people
2. Trust and support
3. Power equalization
4. Confrontation
5. Participation
20. We discussed about:
Concept of Change
Forces for Change
Areas of Organizational Change
Resistance to Change
Overcoming/Reducing Resistance to
Change
Concept of Paradigm Shifts
Concept of Organizational
development(OD)
21. If you have any confusions
please feel free to put up your
questions:
22. According to Henri Bergson:
To exist is to change, to change is to mature,
to mature is to go on creating oneself endlessly.