1. Quality Management ISO 9001:2008 Certification from March 2006 Information Security Management ISO 27001:2005 Certification from Dec 2007 Our Quality Policy It is the quality policy of Tooltech to deliver a comprehensive range of engineering services, which consistently meet the expectations and requirements of its customers. This quality policy is to be met by strict adherence to systems and procedures, staff training, encouraging personal responsibility and by provision of a work environment that facilitates quality. It is the policy of Tooltech to continually improve the quality systems and to ensure that the quality policy is understood and implemented throughout the organization. Our Security Policy We at Tooltech Global Engineering Pvt. Ltd. are committed to identify, protect, control & manage the informational assets to ensure business continuity of the organization. This shall be done with the help of the controls that reduce risk and system vulnerability by clarifying the roles and responsibilities of the users and owners to fulfill the legal, contractual and regulatory requirements. We shall establish systematic approach to identify, assess, evaluate and treat information security risks involved in our business, through defined criteria.

2. Presales & Project Initiation Project Planning & Project Kick-off Project Execution Contd…

3. Project Execution Project Closing & Customer Satisfaction

4. Project Monitoring & Reviewing (Deliverables, Quality & Customer Satisfaction):- Following steps are carried out to maintain the Delivery Schedule with Satisfied Customer. Weekly Review are Performed by Team & Concerned Dept & Inform to client. Any changes in scope during project are recorded in PMIS & executed. Issues are escalated for resolution. Corrective & preventive Action are carried out as & when necessary. Records are maintained to ensure Right Delivery at Right Time:- Gantt Chart Project Kick-off Checklist Project input record Delivery Schedule Project review record Project Progress Report Project verification Record Customer Feedback Corrective & Preventive Action Project Closure Report

5. Project Summary : Owner Name, Scheduled/actual/approved Hours, Dates, Completion status and Percentage Completion General Structure of the Project including the major phases and deliverables, Scheduled and actual dates.

6. Facilities available with the PMIS (Project Management Information Software) • Project Management • Program Budgeting and Costing • Phase Gate Methodology • Gantt Chart • Issues and Action Items • Resource Management • Document Management • Knowledge Base Management • Program Templates • Executive Views and Dashboards • Timesheet Management • Product Metrics • Export to Excel for various Reporting ACHIEVEMENT IN SWEDEN: Tooltech is declared as “Best Foreign Company in Sweden” in 2007.