2. Mobile For Local
• Mobile messaging must be a part of
local marketing
• Synergy between corporate and local
marketing is essential
• Message relevance and frequency must be
coordinated and managed between corporate
and local messages
• Mobile communication must be invited, desired
and highly relevant
• To produce long-term value, mobile messages,
across all mobile-consumed channels, must be
integrated into and coordinated with a larger
multi-channel communications strategy
3. Creating Mobile
Marketing Relationships
• There are two primary ways to create a mobile
marketing relationship
1. Focus on existing relationships
Expand customer engagements by inviting them
also become mobile message subscribers
It’s helpful to offer a “thank you” reward
2. Add new ones or grow current relationships
through mobile origination campaigns
Mobile origination campaigns begin with the
mobile device user origination the interaction in
response to an invitation from you
They often involve and offer, contest or game to
get the user to provide their number
4. The Challenge of Mobile
List Building
• Customers must be viewed by corporate and
local as shared, acquired and managed
One list with multiple access and user
permissions
Ability to use guidelines and permissions
• The relationship between the brand and local
outlet must be understood by the customer
Successful long-term relationships require
shared ownership
The customer must see two facets to one
relationship
• Mobile marketing will only succeed when the
right balance and frequency of relevant,
valuable communications occurs
4
5. Mobile as Part of a Multi-Channel
Coordinated Marketing Process
• Marketers think in terms of channels.
Customers don’t
• Messages must be short, impactful and
mobilizing
• Integrating mobile messaging into a broader
campaign is no longer a daunting task thanks
to advanced marketing platform technology for
distributed marketers
• Launching messages from within a distributed
marketing platform ensure brand standards
and list guidelines have been met
5
6. Engaging User Experiences
• Mobile devices are used for engaging
consumers in different marketing channels
• All content must be created with ultimate
flexibility in mind
• Landing pages must display well on mobile
devices. If not, users will quickly move on
• QR codes or short codes can be an added
default to any multi-channel marketing
campaign that includes a landing page to help
create mobile marketing relationships and build
mobile marketing lists
6
7. Integrity as a Cornerstone
• Integrity must be the cornerstone of every
mobile-based customer engagement
• An invitation to be part of an individuals mobile
world should not be taken lightly nor mistreated
• Turning an individuals response to an offer into
an ongoing relationship require responsible
actions on the marketer’s part
The consumer should understand what they are
consenting to by responding
The consumer must also have an easy path to
end the relationship at any point
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8. Summary
Recognize that mobile messaging is only one
channel by which content is consumed on a
mobile device
Respect relationships with
customers/prospects
Engage as one unified entity rather than as
corporate and as local
Share mobile lists and follow shared
use guideline
8
9. Summary Continued
Optimize all marketing messages – not just
mobile – for mobile consumption
Be worthy of the invitation to be a part of
the individual’s mobile community
Adhere to standards of industry conduct
9
10. For More Information Contact Saepio
• Download the White Paper • sales@saepio.com
• www.saepio.com
• 877.468.7613
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