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DIRECTIONS
MONTHLY
SUPPLEMENT
APRIL 07



TRENDS AND ISSUES IN THE WORLD
OF CORPORATE REPORTING




BIG, SHORT, PRINT, ONLINE – WHAT SORT OF ANIMAL
IS THE ANNUAL REPORT EVOLVING INTO?
Directions Monthly April 2007                                                                                          Issue 11


Welcome to the April edition of Directions Monthly. The annual report has
suffered from being an uneasy alliance of several different objectives. But no
longer will this report exist as we know it – new legislation means companies
will have a range of reporting options. So what form will the annual report
take? This month we’ve invited Robert Bruce, a regular columnist for the
Financial Times, to shed light on the evolution of the species.



                                                                                 Nigel Salter             Lucie Harrild




The annual report has been on a long journey – taking many shapes
and forms along the way. How will companies take advantage of the
range of reporting options which they now find available to them,
and how will the traditional beast develop?
                                 Sometimes it is the sheer lunacy of a policy    reporting. They are trying to put across their
                                 which brings a real issue into focus. Douglas   strategy, their performance, their financial
                                 Flint is Group Finance Director with HSBC       stability, in ways which they hope ordinary
                                 Holdings. He runs the finances of one of the    people in the business arena will find easier.
                                 largest banks in the world. At a conference     Companies hope to both increase the speed
                                 last November he talked about his annual        with which they can get the message across
                                 report. During the implementation of            and also the depth of understanding, which
                                 international financial reporting standards,    tends to be easier to get across in words
                                 (IFRS), he had found that the number of         rather than figures.
                                 new systems codes they had to introduce
                                 increased by 67% since the introduction
                                 of IFRS in 2004. The annual report and
                                 accounts, which back in 1997 had run to
Robert Bruce                     100 pages, now exceeded 400 pages and
Columnist for the Financial      was too heavy to be delivered by
Times and leading commentator    conventional post. The Post Office had
on accounting and financial      deemed its weight a health and safety
reporting issues.                issue for postmen.

                                 It is an anecdote like that which brings
                                 you up short. The whole business of
                                 having to send out a full statutory
                                 annual report and accounts to
                                 shareholders was leading to procedures
                                 which made no sense. And at the
                                 same time the introduction of IFRS
                                 had lead to a very different look to
                                 the way that financial information
                                 was explained. Inevitably during the
                                 first few years of implementation
                                 these figures would be largely
                                 incomprehensible. It is only going
                                 to be in the long term that familiarity
                                 and understanding will grow. In the
                                 meantime, in the short term, companies
                                 need to try other ways of putting their
                                 message across to shareholders and
                                 other stakeholders.

                                 The consequence of this has meant that
                                 companies are looking increasingly at
                                 employing more elements of narrative
Directions Monthly April 2007                                                                                                                   Issue 11




❝
This legislation has come like an earthquake in the world of
producing the annual report and accounts. No one is entirely
sure what the landscape will look like once the dust has settled.
But there are several distinct and likely consequences.
                                                                                                                                ❝

So people are harking back to the plans they          Initially the DTI reckoned that the resulting        The third is that the use of short summarised
had when the operating and financial review,          savings in postage and printing costs would          reports can be tailored to different groups.
(OFR), was due to become a mandatory part             be around £50 million across the corporate           Environmental activists need no longer
of their annual report and accounts. This             world. But, having now made a few more               trawl through the rest of the information
document was to include a whole range of              consultations, they think that this is a wild        before identifying the precise information
narrative reporting from future strategy to           under-estimate. Certainly HSBC will no longer        they were looking for, for example. The same
key performance indicators. The mandatory             have to challenge the health and safety of the       would be true of many discrete user groups.
element of the OFR was precipitately tugged           nation’s postmen.
out from under corporate planners’ feet last                                                               But ultimately the new legislation has
year. But the European rules on producing a           Under the legislation, if companies receive          one overwhelming advantage. It gives
Business Review can conveniently be fitted            shareholder approval, shareholders would             companies choice. And companies will
into its place.                                       only receive a printed version if they make          be judged by the choices they make. The
                                                      what is described as ‘a purposeful request’.         tyranny of the old annual report and
But the old problems surrounding the annual           And even in those circumstances companies            accounts will go. Companies now need
report and accounts remained. The document            may decide that what they send out is a              to make sense, and take advantage of,
suffers from being an uneasy alliance of several      simplified and summarised version.                   the wide range of options which they
different objectives. It is a calling card, a                                                              now find available to them.
marketing tool which shows off the company’s          This legislation has come like an earthquake
virtues and aims. It is the repository of the         in the world of producing the annual report
financial figures, generally indigestible and         and accounts. No one is entirely sure what
often a solid block of grey type across many          the landscape will look like once the dust
pages. It is the place where the Chairman and         has settled. But there are several distinct
the directors strut their stuff. All these elements   and likely consequences.
pull apart from each other. And it has become
increasingly difficult to defend the purpose of       The first is that companies are likely to put
the annual report and accounts in its position        much more resource into their online offerings.
of being an odd alliance of the statutory and         Traditionally corporate websites have been an
non-statutory, the financial and the non-             uneasy combination of consumer information
financial, the marketing document and the             and investor relations. The new legislation is
listing requirement.                                  going to make the investor, shareholder and
                                                      other stakeholder information which appears
For once a Government initiative looks                into a much more important part of the corporate
to have solved the conundrum.                         offering. Transferring much of the narrative
                                                      reporting into an online resource, which some
This is highly unusual and most people would          companies may do, opens up all manner of
rack their brains to recall another occasion          possibilities. The idea of animated graphics
when the Department of Trade and Industry             to show how key performance indicators are
did something which the corporate sector              shaping the achievement of corporate strategy
found useful. But what the DTI has done, as a         is only one idea which could now become a reality.
result of a section of the new Companies Act
2006 which came into force in late January, is        The second is that companies will change
allow the corporate sector a new route forward.       the emphasis of their printed offerings.
                                                      The combined use of an annual report and
Essentially the DTI has enabled companies,            accounts as both a shareholder and marketing
having gained shareholder approval at an              document no longer needs to happen.
annual general meeting, to scrap the printed          The need to have everything in the same
version of the annual report and accounts             package vanishes. Different corporate
which had to be sent to all shareholders and          documents can be produced which can be
effectively make an online version the default        aimed more directly at the requirements of
position. This has far-reaching consequences.         different users.
ABOUT US
SALTERBAXTER ADVISE
COMPANIES ON STRATEGY,
BRANDING, CORPORATE
COMMUNICATIONS AND DESIGN.

Our clients are extremely varied and include FTSE 100 corporations;
some of the world’s most exclusive brands; independent, entrepreneurial
businesses; world leading educational establishments; law firms; private
equity firms and media companies.

We name companies, re-invent companies, and re-position companies.
We help companies communicate with shareholders and advise them on
how to address corporate responsibility. We launch, brand and re-brand.

A key area of our expertise is corporate reporting and we advise leading
UK and European organisations on strategy and design for their
financial and CR communications programmes. We currently work with
12 of the UK FTSE 100.

Our offer to clients is a balance of genuine expertise in reporting and CR
issues with a commitment to producing outstanding creative design.

This has been recognised with our work receiving numerous awards
including the ACCA award for innovation in sustainability reporting for
our work with O2.


Contact:
Nigel Salter                       Lucie Harrild
nsalter@salterbaxter.com           lharrild@salterbaxter.com
Tel: +44 (0)20 7229 5720           Tel: +44 (0)20 7229 5720



Directions Monthly supplements our main Directions report. This report is published each
year and is now regarded as the UK’s most comprehensible analysis of the trends and
issues in CR communications. If you want a copy of the full Directions Annual Survey and
Report, call us on the number below or email directions@salterbaxter.com




                                                                                           This supplement is printed on Think Bright and is supplied
202 Kensington Church Street                                                               by Howard Smith. It is an FSC (Forest Stewardship Council)
London W8 4DP                                                                              certified material and is 100% recyclable.
                                                                                           www.hspg.com
Tel +44 (0)20 7229 5720                                                                    Printed by CTD, an ISO 14001 certified and FSC accredited
Fax +44 (0)20 7229 5721                                                                    company. TT-COC-2142 ©1996 Forest Stewardship Council A.C
www.salterbaxter.com                                                                       www.ctdprinters.com

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Directions supplement april_07

  • 1. DIRECTIONS MONTHLY SUPPLEMENT APRIL 07 TRENDS AND ISSUES IN THE WORLD OF CORPORATE REPORTING BIG, SHORT, PRINT, ONLINE – WHAT SORT OF ANIMAL IS THE ANNUAL REPORT EVOLVING INTO?
  • 2. Directions Monthly April 2007 Issue 11 Welcome to the April edition of Directions Monthly. The annual report has suffered from being an uneasy alliance of several different objectives. But no longer will this report exist as we know it – new legislation means companies will have a range of reporting options. So what form will the annual report take? This month we’ve invited Robert Bruce, a regular columnist for the Financial Times, to shed light on the evolution of the species. Nigel Salter Lucie Harrild The annual report has been on a long journey – taking many shapes and forms along the way. How will companies take advantage of the range of reporting options which they now find available to them, and how will the traditional beast develop? Sometimes it is the sheer lunacy of a policy reporting. They are trying to put across their which brings a real issue into focus. Douglas strategy, their performance, their financial Flint is Group Finance Director with HSBC stability, in ways which they hope ordinary Holdings. He runs the finances of one of the people in the business arena will find easier. largest banks in the world. At a conference Companies hope to both increase the speed last November he talked about his annual with which they can get the message across report. During the implementation of and also the depth of understanding, which international financial reporting standards, tends to be easier to get across in words (IFRS), he had found that the number of rather than figures. new systems codes they had to introduce increased by 67% since the introduction of IFRS in 2004. The annual report and accounts, which back in 1997 had run to Robert Bruce 100 pages, now exceeded 400 pages and Columnist for the Financial was too heavy to be delivered by Times and leading commentator conventional post. The Post Office had on accounting and financial deemed its weight a health and safety reporting issues. issue for postmen. It is an anecdote like that which brings you up short. The whole business of having to send out a full statutory annual report and accounts to shareholders was leading to procedures which made no sense. And at the same time the introduction of IFRS had lead to a very different look to the way that financial information was explained. Inevitably during the first few years of implementation these figures would be largely incomprehensible. It is only going to be in the long term that familiarity and understanding will grow. In the meantime, in the short term, companies need to try other ways of putting their message across to shareholders and other stakeholders. The consequence of this has meant that companies are looking increasingly at employing more elements of narrative
  • 3. Directions Monthly April 2007 Issue 11 ❝ This legislation has come like an earthquake in the world of producing the annual report and accounts. No one is entirely sure what the landscape will look like once the dust has settled. But there are several distinct and likely consequences. ❝ So people are harking back to the plans they Initially the DTI reckoned that the resulting The third is that the use of short summarised had when the operating and financial review, savings in postage and printing costs would reports can be tailored to different groups. (OFR), was due to become a mandatory part be around £50 million across the corporate Environmental activists need no longer of their annual report and accounts. This world. But, having now made a few more trawl through the rest of the information document was to include a whole range of consultations, they think that this is a wild before identifying the precise information narrative reporting from future strategy to under-estimate. Certainly HSBC will no longer they were looking for, for example. The same key performance indicators. The mandatory have to challenge the health and safety of the would be true of many discrete user groups. element of the OFR was precipitately tugged nation’s postmen. out from under corporate planners’ feet last But ultimately the new legislation has year. But the European rules on producing a Under the legislation, if companies receive one overwhelming advantage. It gives Business Review can conveniently be fitted shareholder approval, shareholders would companies choice. And companies will into its place. only receive a printed version if they make be judged by the choices they make. The what is described as ‘a purposeful request’. tyranny of the old annual report and But the old problems surrounding the annual And even in those circumstances companies accounts will go. Companies now need report and accounts remained. The document may decide that what they send out is a to make sense, and take advantage of, suffers from being an uneasy alliance of several simplified and summarised version. the wide range of options which they different objectives. It is a calling card, a now find available to them. marketing tool which shows off the company’s This legislation has come like an earthquake virtues and aims. It is the repository of the in the world of producing the annual report financial figures, generally indigestible and and accounts. No one is entirely sure what often a solid block of grey type across many the landscape will look like once the dust pages. It is the place where the Chairman and has settled. But there are several distinct the directors strut their stuff. All these elements and likely consequences. pull apart from each other. And it has become increasingly difficult to defend the purpose of The first is that companies are likely to put the annual report and accounts in its position much more resource into their online offerings. of being an odd alliance of the statutory and Traditionally corporate websites have been an non-statutory, the financial and the non- uneasy combination of consumer information financial, the marketing document and the and investor relations. The new legislation is listing requirement. going to make the investor, shareholder and other stakeholder information which appears For once a Government initiative looks into a much more important part of the corporate to have solved the conundrum. offering. Transferring much of the narrative reporting into an online resource, which some This is highly unusual and most people would companies may do, opens up all manner of rack their brains to recall another occasion possibilities. The idea of animated graphics when the Department of Trade and Industry to show how key performance indicators are did something which the corporate sector shaping the achievement of corporate strategy found useful. But what the DTI has done, as a is only one idea which could now become a reality. result of a section of the new Companies Act 2006 which came into force in late January, is The second is that companies will change allow the corporate sector a new route forward. the emphasis of their printed offerings. The combined use of an annual report and Essentially the DTI has enabled companies, accounts as both a shareholder and marketing having gained shareholder approval at an document no longer needs to happen. annual general meeting, to scrap the printed The need to have everything in the same version of the annual report and accounts package vanishes. Different corporate which had to be sent to all shareholders and documents can be produced which can be effectively make an online version the default aimed more directly at the requirements of position. This has far-reaching consequences. different users.
  • 4. ABOUT US SALTERBAXTER ADVISE COMPANIES ON STRATEGY, BRANDING, CORPORATE COMMUNICATIONS AND DESIGN. Our clients are extremely varied and include FTSE 100 corporations; some of the world’s most exclusive brands; independent, entrepreneurial businesses; world leading educational establishments; law firms; private equity firms and media companies. We name companies, re-invent companies, and re-position companies. We help companies communicate with shareholders and advise them on how to address corporate responsibility. We launch, brand and re-brand. A key area of our expertise is corporate reporting and we advise leading UK and European organisations on strategy and design for their financial and CR communications programmes. We currently work with 12 of the UK FTSE 100. Our offer to clients is a balance of genuine expertise in reporting and CR issues with a commitment to producing outstanding creative design. This has been recognised with our work receiving numerous awards including the ACCA award for innovation in sustainability reporting for our work with O2. Contact: Nigel Salter Lucie Harrild nsalter@salterbaxter.com lharrild@salterbaxter.com Tel: +44 (0)20 7229 5720 Tel: +44 (0)20 7229 5720 Directions Monthly supplements our main Directions report. This report is published each year and is now regarded as the UK’s most comprehensible analysis of the trends and issues in CR communications. If you want a copy of the full Directions Annual Survey and Report, call us on the number below or email directions@salterbaxter.com This supplement is printed on Think Bright and is supplied 202 Kensington Church Street by Howard Smith. It is an FSC (Forest Stewardship Council) London W8 4DP certified material and is 100% recyclable. www.hspg.com Tel +44 (0)20 7229 5720 Printed by CTD, an ISO 14001 certified and FSC accredited Fax +44 (0)20 7229 5721 company. TT-COC-2142 ©1996 Forest Stewardship Council A.C www.salterbaxter.com www.ctdprinters.com