This document is a resume for Samal Biswa summarizing his professional experience and qualifications. He has over 6 years of experience as a Tester, currently working at IBM India Pvt Ltd for the past 4 years. His technical skills include manual and agile testing methodologies as well as experience with tools like JIRA, ALM, and Bugzilla. He has managed several projects involving testing web and backend applications for clients like Bell Canada. His education includes a B.Tech degree with 65% marks.

1. SAMAL BISWA
Contact Numbers: (+91) 9739008324
E-Mail:biswasamal007@gmail.com, Alt E-Mail: biswasamal008@gmail.com
OBJECTIVE: To work in an organization where professionalism and enthusiasm are recognized. Looking to
work in an environment which encourages continuously acquiring skills in emerging technologies and
which helps me contribute to the organization and grow as an individual.
PROFESSIONAL SYNOPSIS and EMPLOYMENT PROFILE:
 Currently working in IBM India Pvt Ltd as a Tester for 4 years and having overall experience of 6 years.
 As TESTER in IBM India Pvt Ltd Bangalore( from JAN 2012 to Till Date)
 Worked As an Incident Management Coordinator in IBM India Pvt Ltd (2010-2012).
TECHNICAL SKILLS
Tools and Technologies: Manual Testing & Agile Testing Methodologies, Regression & Negative Testing
UI & Compatibility Testing, Acceptance testing and On call support to
clients, Test Plans, Cases & Processes Functional Requirements,
Defect/Bug Tracking, Test Strategies & Coverage QA & QC Standards.
Worked and well verse with Agile methodology.
Databases: MS SQL Server 2000/05
Operating Systems: Windows XP, Windows7.Windows10
Tools handled: Working knowledge of JIRA, ALM, QC and Bugzilla.
MANAGEMENT EXPRIENCE
1. Worked as a first point of contact for the Business- client. Onshore and offshore
2. Responsible for Daily status meeting and Scrum Facilitator of the team.
3. Responsible for the Cost estimation and Resource requirement.
4. Explaining the BA about the technical aspect of a CR.
5. Responsible for the Reporting about the status of the CR and every stage of update to the Release
manager
6. Publishing the Report and release Entry and exit Criteria to the whole team with an email.
7. Part of every review and test cases summery for projects tagged to.
KEY PROJECTS HANDLED
1. Order max Application: A Web application of a telecom company with different applied for different
Line of Business like Internet, Home phone, TV depending on the customer. Back end validation of the
flow of product codes for the triggered event and end to end validations to check for the integration.
Serve as a key member of Software Testing team and interaction point between the developers, BA.
Supervise and coordinated well a five-member software QA testing team in developing and implementing
quality-assurance and quality-control methodologies to ensure compliance with QA standards, federal
regulations and customer specification.
Created and executed software test plans, cases and scripts to uncover, identify and document software
problems and their causes.
2. CCE: Customer communication Engine: 1.Extensive testing on an Admin Tool of Bell Canada that
determines and keeps tracks of the commutations (SMS, Email, MMS) and also to verify the end to end
flow of the evens in the system so that the expected communication is received in accordance to rules
and the event triggered. (2)Promoted to serve as Senior Tester, overseeing quality-assurance testing and
teams for client software and systems development projects. Performed system, unit, performance,
regression, stress and data interface testing. Provided client developer teams with detailed reports on
quality metrics, identified bugs/flaws and recommended fixes.(3)Created company’s first comprehensive
documented on CCE application, tested defects and procedures to enable accurate replication and ensure
compliance with standards. Accelerated average QA testing turn-around time by 25% or more, allowing
company to accept more testing projects without increasing staff.(4)Addressing areas including database
impacts, software scenarios, regression testing, negative testing, error/bug retests and

2. usability.(5)Documented software defects using bug tracking system and reported defects involving
program functionality, output, online screen and content to software developers.(6)Delivered thorough
QA testing reports that determined product quality and release readiness.(7) Used WinSCP
3. RAS (Routing Administration System): Logs testing for RAS : Verifying a Backend Tool which
determines the logs for different types of call made by Various Bell call Center to its customers all
around Canada and changes logged of listed data base. Assisted with user-acceptance testing and defect
tracking for three new software Version. Offered On call support .
4. H&m (Hennes&Mauritz): 1)Started with Testing In Retail domain where mostly Agile is followed for
testing. Performing System Testing the a system called H&m order tool which is basically used for placing
order for its Customers. 2)Performed Functional testing, Functional, Integration and Regression on this
system.3)Verifying the changes in the front end, Data base, Imports to different interdependent system
as Per the Requirement.
Roles and Responsibility
Following Agile method.• Involved in Test Planning, Test execution (In every execution did functional
testing, regression testing, Adhoc testing, Normalization)
• Be a part of the cost estimation team and daily status call• Involved in doing technical discussion and
scope determination of the Assessment which is the first phase of every project (says about the cost of
the project depending on the environment and number of test cases required for the project).
• Determining the time line and challenges prerequisite before execution.• Involved In System
Integration Testing and Acceptance testing in some cases if scenario requires.
• On call Support (Mainly during Acceptance)
ACADEMICS with %
 B.tech Sikkim-Manipal University of Health Medical &Technological Sciences (Regular)- 65%
 HSSLC for Meghalaya Board of School education-68.4%
 SSLC from Meghalaya Board of School education-65%
PERSONAL DOSSIER
Address: House number 16, Anughara layout , BTM 3nd stage, Billekalihali,Banglore-560076
City: Bangalore
Languages: English, Hindi
Declaration:
I hereby declare that the information above provided is true to the best of my knowledge.
Date :
Place : Bangalore