Competencies 2014... HR, HRM, HRD, Research, Management, Bagali,

1. good morning
mm bagali
JAIN University
mm.bagali@jainuniversity.ac.in

2. What skills are future leaders going to need !!!!!

3. Skills and Competency
Basic Skills
Technical Skills
Social Skills
Complex Problem Solving Skills
Writing
Speaking
Mathematics
Critical Thinking
Learning
Coordination
Service Orientation
Negotiation
Quality Control Analysis
Technology Design
Operations Analysis
will-defined problems
in complex, real-world settings

4. Now
Personality
In this stage
Exposure
Maturity
New area
Mind set

5. 1st Sem
In this stage
Awareness
Understanding
Knowing

6. 1st Sem 2nd Sem
In this stage
Learning
Experience
Exposure

7. 1st Sem 2nd Sem 3rd Sem
In this stage
Set to see outside
Interaction
Discussion

8. What you need to be in next 2 years……
Now 1st Sem 2nd Sem 3rd Sem End Point

9. ELEMENTS FOR HR SUCCESS
Competency Model for HR

10. Human Resource Technical Expertise and Practice
Relationship Management
Consultation
Organizational Leadership and Navigation
Communication
Ethical Practice
Critical Evaluation
Business Acumen
ELEMENTS FOR HR SUCCESS
Competency Model for HR

11. Competency 1
Human Resource Technical
Expertise and Practice
Workforce Planning and Employment
Compensation and Benefits
Risk Management
Employee & Labor Relations
HR Technology
Talent Management
Relevant laws, legal rulings, regulations

12. Competency 2
Relationship Management Business Networking Expertise
Customer Service (internal and external)
People Management
Negotiation and Conflict Management
Community Relations
Mentorship
Employee Engagement
Teamwork
Mutual Respect

13. Competency 3
Consultation Coaching
Project Management
Analytic Reasoning
Problem-solving
Creativity and Innovation
Talent Management / People Management
Time Management

14. Competency 4
Organizational Leadership and
Navigation
Resource Management
Project Management
Change Management
Political Savvy
Influence
Consensus Builder

15. Competency 5
Communication Verbal / Written Communication Skills
Presentation Skills
Meeting Effectiveness
Social Technology and Social Media Savvy
Public Relations

16. Competency 6
Ethical Practice Rapport Building
Trust Building
Personal, Professional, and Behavioral
Integrity
Professionalism
Credibility
Personal and Professional Courage

17. Competency 7
Critical Evaluation Measurement and Assessment Skills
Critical Thinking
Problem Solving
Curiosity and Inquisitiveness
Research Methodology
Decision-making
Knowledge Management

18. Competency 8
Business Acumen Business Knowledge
Economic Awareness
Knowledge of Finance and Accounting
Knowledge of Sales and Marketing
Knowledge of Technology
Knowledge of Business Operations/Logistics
Knowledge of Government and Regulatory
HR and Organizational
Metrics/Analytics/Business Indicators

19. Supporting
Innovative mindset
Global outlook
Networking ability
Agility
Patience
Communication
Risk taking ability
Humility

21. 1st sem 2nd sem
4th semr
3rd sem
competency required

22. 1st sem 2nd sem
4th sem
3rd sem
competency required
Analysis of all Business aspects
Communication
Statistics
Economics
Leadership
Team
Cross-cultural
Research methods
Technology
Relationship building
Negotiation
Stress management
Business Writting
Global Issues
Public Policy
Government
Policy formulation
Goal setting
Networking

23. Negotiation skills
Interviewing skills
Leadership
Ethical + decision-making
Creativity
Communication skills
Conflict management
Quantitative analysis
Business Etiquette
Anger Management
Mentoring
Coaching
Personal competency

24. Human Resources Specialists
Tasks
hiring, termination, leaves,
transfers, or promotions,
using human resources
management system software
Tools & Technology
Facsimile machines
Notebook computers
Photocopier
Scanners
Human resources software
Data base user interface and
query software
Knowledge
Personnel and Human
Resources
Administration and
Management
Computers and Electronics
Customer and Personal Service
Work Activities
Communicating with Supervisors, Peers,
or Subordinates
Interacting With Computers
Resolving Conflicts and Negotiating
Making Decisions and Solving Problems
Abilities
Interests
Work Styles
Work Values

25. 7 Biggest Challenges for HR Chief
Talent
Acquisition
Managing
Critical
Workforce
Career Planning
Compensation
package
Employee
Engagement
Leadership
Development
Talent
Retention
Sources: Economic Times, 3rd September, 2011, p: 4. Deloitte Compensation Survey, 2011
7 Biggest Challenges for HR Chief

26. “Which of the HR issues represent your biggest challenges “
Survey reported at HR Executive, USA, May 2012,
p: 40
716 HR chiefs participated

27. Which of the HR issues represent your biggest challenges
• Talent Acquisition
• Succession Planning
• Change Management
• Compensation and Benefits
• Training and Development
• Talent Retention
• Health Care
• Legal issues
• Technology
• Layoffs/ Hiring freezes
• M/A

28. Network Oppournities
NASSCOM
NHRD Network
NIPM
IT Forum
SHRM
MTHR
and many more

29. Let me have a Topic from you,
which corporate are looking for …….

30. This is what they are looking
Rank them
• Engagement
• Innovation in HR
• Performance Management
• Leadership
• Talent retention
• Interdisciplinary

31. This is what they are looking
• Engagement 2
• Innovation in HR 1
• Performance Management 4
• Leadership 3
• Talent retention 2
• Interdisciplinary 5

32. 32
What is competencies
Superior Performance
Enduring characteristic, adds unique value
Mastery on the work we do
Mastery on the activity we take
Strong in that area
Fairly deep in that dominion

33. Practically sure to do it effectively
Superior performance on the job
Ability associated with high performance
A cluster which defines success rate
Occupationally relevant capabilities

34. 34
Competency domains
Core Competency…. Which are rare
Level Competency …. Which are essential
Role Competency …. Non-substitutable

35. 35
Why competencies
Performance
Competent people needed
Costs of manpower
Few people, several functions
Increased emphasis on organization effectiveness

36. Superior v/s average performance
What are we (I) good in / Surely, what can be done by me
Who is high X low performer … Standard output
People want success, so to organization

37. Competencies for
Leading Others

38. Key Challenges
– Transition from Individual performer to leading a team
– Building relationships
– Conflict management
– Problem solving

39. Critical Competencies for Success
– Self awareness
– Influence
– Emotional balance

40. Competencies for
Leading Self

41. Key Challenges
– Personal Effectiveness and performance
– How do you prepare for leadership role

42. Critical Competencies for Success
– Self Awareness
– Communication
– Learning Agility
– Influence

43. Competencies for
Leading Organisation

44. • Key Challenges
– Set Organizational Directions
– Foster alignments across the organisation
– Gain commitment for performance

45. • Critical Competencies for Success
– Self awareness
– Influence
– Emotional balance

46. 46
Research Competencies
Drafting
Editing
Writing
Logical end
Critical thinking
Thought process
Attention for details
Synthesis

47. 47
Competencies identified
Observation
Survey
Interview
Group work
Task forces
Task analysis workshop
Job description
KRA / KPA
Feedback form / Human judgments
Focused Group

48. 48
Behavioral way to do it
behavioral event interviews
role play
critical incidence techniques
interactive exercise
assumptions
questionnaire

49. 49
Competencies mapping
Pre – Present - Post mapping
knowledge
skills
behavior
personality
characteristic

50. 50
Other ways
Psychometric analysis
Personality tests
Cogitative ability

51. 51
Leadership Competencies

52. • Level Specific Competencies
– Establishing credibility
– Delivery results
– Interpersonal savvy
– Tolerating ambiguity
– Understanding ones own values and culture

53. • Level Specific Competencies
– Coaching and Developing others
– Building and maintaining relationships
– Resolving conflicts
– Learning to delegate
– Adapting to cultural differences
– Innovative Problem Solving

54. • Level Specific Competencies
– Creating and articulating vision
– Creating Strategic alignment
– Leading and Developing the culture
– Creating the culture of innovation
– Catalyzing change
– Developing Leadership

55. some topics to Google
Why we hate HR
What the CEO Expects from HR
HR competencies
HR matrix
HR conferences and workshops
Purpose of HR
Future of HR: What Next

56. CEO Leadership
Challenges for
Indian Companies,
and what are the
competencies
needed

57. Top 10 business leadership challenges of Indian CEOs
1) Consistent execution of strategy
2) Stimulating innovation
3) Corporate reputation
4) Expansion in India
5) Speed, flexibility, adaptability to change
6) Profit growth
7) Sustained and steady top-line growth
8) Business risk management
9) Changing technologies
10) Aligning IT with business goals

58. Have a Dash Board

59. Get one HR projected
CV

60. 60
what's your personal experience in
competency that you have developed as of now…..

61. Any questions or comments about the presentation can be sent to
sanbag@rediffmail.com / sanbagsanbag@rediffmail.com
http://www.ccl.org

62. the saying….
we can be knowledgeable with other mans knowledge,
but we cannot be wise with other mans wisdom…….