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Market Logistics
Submitted by
andip dey
According to Council of logistics management:
“Logistics is the process of planning, implementing and
controlling the efficient, effective flow and storage of goods,
services and related information from point of origin to point of
consumption for the purpose of conforming the customer
requirement”
From the point of view of management, marketing logistics or
physical distribution has been described as „planning,
implementing and controlling the process of physical flows of
materials and final products from the point of origin to the
point of use in order to meet customer's needs at a profit.
Introduction:
Order processing
Warehousing
Inventory Management
Transportation
Major logistics functions:
(i) Demand forecasting
(ii) Distribution communication
(iii) Inventory Control
(iv) Material Handling
(v) Order Processing
(vi) Part & Service Support
(vii) Plant and Warehouse side selection
(viii)Procurement
SCOPE OF THE MARKETING
LOGISTICS
(ix) Packaging
(x) Salvage & scrap disposal
(xi) Traffic & transportation
(xii)Warehousing & Storage
(xiii)Time & Place Utility
(xiv) Efficient Movement to Customer
(xv)Return goods handling
(xvi)Customers Service
Order can be made by mails, post or via sales person.
It includes preparation of order invoices and order
information.
Order processing:
Inventory Management
Inventory- Any idle resource that could be put to some future use.
Inventory- A stock or store of goods
inventory includes raw material, work-in-process, finished goods and
stores and spares.
Institute of Chartered Accountants of India defines inventory in AS2
as
“Inventories as an assets held
- For sale in the ordinary course of business
- In the process of production for such sale
- In the form of materials and supplies to be consumed in the
production process or in rendering services.
Types of inventory
1. Seasonal Inventory
2. Pipe-line Inventory
3. Cyclic Inventory
4. Safety Stock
Others
Raw Materials Inventory
Work in Progress Inventory
Finished Goods Inventory
Inventory Management and
control
Inventory Management involves the
“Development and administration of polices ,
systems and procedures which will minimize total
costs relative to inventory decisions and related
functions such as customer service requirements
,production scheduling , purchasing and traffic” .
Inventory control Techniques
1. Always better control (ABC) classification.
2. Vital, essential and desirable (VED)
classification.
3. Fast moving, slow moving and non-moving
(FSN).
4. Economic order quantity (EOQ).
Inventory Cost
 Inventory costs includes ordering cost plus carrying costs.
1. Ordering Costs
2. Carrying Costs
 Capital Costs
 Storage Space Costs
 Inventory Service Costs
 Handling-equipment Costs
 Inventory Risk Costs
3. Out-of-stock Costs or Shortage Cost
Key Inventory Terms
Lead time: time interval between ordering and
receiving the order
Holding (carrying) costs: cost to carry an item in
inventory for a length of time, usually a year
Ordering costs: costs of ordering and receiving
inventory
Shortage costs: costs when demand exceeds
supply
“Warehousing and storage is an act of storing and assorting
the finished goods so as to create maximum time utility at
minimum cost”
Now a days, many private firms are turning to distribution
centers rather than constructing the Warehouses.
WAREHOUSING:
Functions of a warehouse
Receiving the goods
Storing
Order Taking
Dispatch
While designing a warehouse, a manager
ought to keep in mind these elements
Land and Building
Management and staff
Operating methods and Procedures
Equipment
Types of warehouses
General warehouse
Specific warehouse
Bulk storage warehouse
Refrigerated warehouse
Warehouse Location
Centralized warehouse
Decentralized warehouse
Centralized warehouse
Benefits:
1. It improves operating efficiency and inventory control is
felt easier and effective
2. There is no need to carry large stock and there are no
dangers of stock outs resulting in low level inventories
3. Transport facilities are optimally used as routing and
scheduling becomes handy.
Decentralized warehouse
Benefits:
1. The firm serves the customers better positioning the inventory
in their proximity. This is the result of maximum time utility
created by it.
2. The firm is likely to effect savings in freight charges because of
bulk handling
3. It facilitates product movement by block rates
transportation
Transportation: Meaning and
Definition
“The process of moving an item from point
A to point B.”
“Safe, efficient, reliable, and sustainable
movement of persons and goods over time and
space”
Transportation in Logistics:
The operation of transportation determines
the efficiency of moving products
The progress in techniques and management
principles improves the moving load, delivery
speed, service quality, operation costs, the
usage of facilities and energy saving.
Therefore, transportation is the base of
efficiency and economy in business logistics and
expands other functions of logistics system
Importance of Transportation:
Without well-developed transportation systems,
logistics could not bring its advantages into full play.
A good transport system in logistics activities could
provide better logistics efficiency, reduce operation
cost, and promote service quality.
A well-operated logistics system could increase both the
competitiveness of the government and enterprises.
Transport system is the most important economic
activity among the components of business logistics
systems
Types of Transportation
Rail Transport:
Advantages of Rail transport:
 It is a convenient mode of transport for travelling long
distances.
 It is relatively faster than road transport.
 It is suitable for carrying heavy goods in large quantities over
long distances.
 Its operation is less affected by adverse weathers conditions
like rain, floods, fog, etc.
Limitations of Railway transport:
It is relatively expensive for carrying goods and passengers over
short distances.
 It is not available in remote parts of the country.
 It provides service according to fixed time schedule and is not
flexible for loading or unloading of goods at any place.
 It involves heavy losses of life as well as goods in case of
accident.
Road Transport
 Advantages
It is a relatively cheaper mode of transport as compared to
other modes.
 Perishable goods can be transported at a faster speed by
road carriers over a short distance.
It is a flexible mode of transport as loading and unloading is
possible at any destination. It provides door-to-door service.
 It helps people to travel and carry goods from one place to
another, in places which are not connected by other means
of transport like hilly areas.
Limitations of Road transport
Due to limited carrying capacity road transport is not
economical for long distance transportation of goods.
Transportation of heavy goods or goods in bulk by road
involves high cost.
Water Transport
Advantages:
 It is a relatively economical mode of transport for bulky and heavy
goods.
 It is a safe mode of transport with respect to occurrence of
accidents.
 The cost of maintaining and constructing routes is very low most of
them are naturally made.
 It promotes international trade.
 Disadvantages:
 The depth and navigability of rivers and canals vary and thus, affect
operations of different transport vessels.
 It is a slow moving mode of transport and therefore not suitable for
transport of perishable goods.
 It is adversely affected by weather conditions.
 Sea transport requires large investment on ships and their
maintenance.
Air Transport:
 Advantages:
It is the fastest mode of transport.
 It is very useful in transporting goods and passengers to
the area, which are not accessible by any other means.
It is the most convenient mode of transport during natural
calamities.
It provides vital support to the national security and
defence
 Disadvantages:
It is relatively more expensive mode of transport.
 It is not suitable for transporting heavy and bulky
goods.
 It is affected by adverse weather conditions.
It is not suitable for short distance travel.
In case of accidents, it results in heavy losses of goods,
property and life.
 Transportation and logistics systems have interdependent
relationships that logistics management needs transportation
to perform its activities and meanwhile, a successful logistics
system could help to improve traffic environment and
transportation development.
 Since transportation contributes the highest cost among the
related elements in logistics systems, the improvement of
transport efficiency could change the overall performance of a
logistics system.
 Transportation plays an important role in logistics system and
its activities appear in various sections of logistics processes.
 Without the linking of transportation, a powerful logistics
strategy cannot bring its capacity into full play
Case study on Wrightbus
Wrightbus is the UK’s leading independent supplier of
accessible buses for public transportation systems. Earning a
reputation for producing vehicles which are stylish, durable,
high in quality and packed with innovative features Wrightbus
has significantly expanded since its foundation in 1946. The
company originated in Ballymena, Northern Ireland, and was
the location for the company’s factory and aftermarket
distribution centre (DC). With the ever-increasing number of
Wrightbus vehicle’s operating on mainland United Kingdom
roads the company’s aftermarket subsidiary, Custom care,
sought an innovative logistics solution to increase availability of
servicing and maintenance parts to minimise vehicle downtime
and whole life costs.
Challenges:
Customcare’s supply chain required re-designing to providethe
level of service their customers desired. The two main issues
requiring resolution were
the difficulty providing consistent levels of service from the
Northern Ireland DC to
the increasing number of mainland UK customers, and
.the associated operating costs from holding high levels of
inventory.
Historically Customcare used a motor manufacturer’s UK
dealership network infrastructure to store and distribute parts
however the solution did not provide the level of flexibility,
visibility or service
Solutions:
Due to the geographical footprint of Wrightbus the solution
involved relocating the main distribution centre from Ballymena
to mainland Great Britain. The Automotiveshared-user
warehouse at Halewood, Liverpool, was identified as having
available storage capacity (15 000 sq ft) whilst providing a
strong fit with the distribution footprint.
From analysing distribution data it became clear that a
dedicated transport operation would not suit Customcare. The
fragmented nature of demand and geographical locations of
delivery points meant an alternative solution guaranteeing
‘Next Day’ service was required.
Market logestics

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Market logestics

  • 2. According to Council of logistics management: “Logistics is the process of planning, implementing and controlling the efficient, effective flow and storage of goods, services and related information from point of origin to point of consumption for the purpose of conforming the customer requirement” From the point of view of management, marketing logistics or physical distribution has been described as „planning, implementing and controlling the process of physical flows of materials and final products from the point of origin to the point of use in order to meet customer's needs at a profit. Introduction:
  • 4. (i) Demand forecasting (ii) Distribution communication (iii) Inventory Control (iv) Material Handling (v) Order Processing (vi) Part & Service Support (vii) Plant and Warehouse side selection (viii)Procurement SCOPE OF THE MARKETING LOGISTICS
  • 5. (ix) Packaging (x) Salvage & scrap disposal (xi) Traffic & transportation (xii)Warehousing & Storage (xiii)Time & Place Utility (xiv) Efficient Movement to Customer (xv)Return goods handling (xvi)Customers Service
  • 6.
  • 7. Order can be made by mails, post or via sales person. It includes preparation of order invoices and order information. Order processing:
  • 8. Inventory Management Inventory- Any idle resource that could be put to some future use. Inventory- A stock or store of goods inventory includes raw material, work-in-process, finished goods and stores and spares. Institute of Chartered Accountants of India defines inventory in AS2 as “Inventories as an assets held - For sale in the ordinary course of business - In the process of production for such sale - In the form of materials and supplies to be consumed in the production process or in rendering services.
  • 9. Types of inventory 1. Seasonal Inventory 2. Pipe-line Inventory 3. Cyclic Inventory 4. Safety Stock Others Raw Materials Inventory Work in Progress Inventory Finished Goods Inventory
  • 10. Inventory Management and control Inventory Management involves the “Development and administration of polices , systems and procedures which will minimize total costs relative to inventory decisions and related functions such as customer service requirements ,production scheduling , purchasing and traffic” .
  • 11. Inventory control Techniques 1. Always better control (ABC) classification. 2. Vital, essential and desirable (VED) classification. 3. Fast moving, slow moving and non-moving (FSN). 4. Economic order quantity (EOQ).
  • 12. Inventory Cost  Inventory costs includes ordering cost plus carrying costs. 1. Ordering Costs 2. Carrying Costs  Capital Costs  Storage Space Costs  Inventory Service Costs  Handling-equipment Costs  Inventory Risk Costs 3. Out-of-stock Costs or Shortage Cost
  • 13. Key Inventory Terms Lead time: time interval between ordering and receiving the order Holding (carrying) costs: cost to carry an item in inventory for a length of time, usually a year Ordering costs: costs of ordering and receiving inventory Shortage costs: costs when demand exceeds supply
  • 14. “Warehousing and storage is an act of storing and assorting the finished goods so as to create maximum time utility at minimum cost” Now a days, many private firms are turning to distribution centers rather than constructing the Warehouses. WAREHOUSING:
  • 15. Functions of a warehouse Receiving the goods Storing Order Taking Dispatch
  • 16. While designing a warehouse, a manager ought to keep in mind these elements Land and Building Management and staff Operating methods and Procedures Equipment
  • 17. Types of warehouses General warehouse Specific warehouse Bulk storage warehouse Refrigerated warehouse
  • 19. Centralized warehouse Benefits: 1. It improves operating efficiency and inventory control is felt easier and effective 2. There is no need to carry large stock and there are no dangers of stock outs resulting in low level inventories 3. Transport facilities are optimally used as routing and scheduling becomes handy.
  • 20. Decentralized warehouse Benefits: 1. The firm serves the customers better positioning the inventory in their proximity. This is the result of maximum time utility created by it. 2. The firm is likely to effect savings in freight charges because of bulk handling 3. It facilitates product movement by block rates
  • 22. Transportation: Meaning and Definition “The process of moving an item from point A to point B.” “Safe, efficient, reliable, and sustainable movement of persons and goods over time and space”
  • 23. Transportation in Logistics: The operation of transportation determines the efficiency of moving products The progress in techniques and management principles improves the moving load, delivery speed, service quality, operation costs, the usage of facilities and energy saving. Therefore, transportation is the base of efficiency and economy in business logistics and expands other functions of logistics system
  • 24. Importance of Transportation: Without well-developed transportation systems, logistics could not bring its advantages into full play. A good transport system in logistics activities could provide better logistics efficiency, reduce operation cost, and promote service quality. A well-operated logistics system could increase both the competitiveness of the government and enterprises. Transport system is the most important economic activity among the components of business logistics systems
  • 26. Rail Transport: Advantages of Rail transport:  It is a convenient mode of transport for travelling long distances.  It is relatively faster than road transport.  It is suitable for carrying heavy goods in large quantities over long distances.  Its operation is less affected by adverse weathers conditions like rain, floods, fog, etc. Limitations of Railway transport: It is relatively expensive for carrying goods and passengers over short distances.  It is not available in remote parts of the country.  It provides service according to fixed time schedule and is not flexible for loading or unloading of goods at any place.  It involves heavy losses of life as well as goods in case of accident.
  • 27. Road Transport  Advantages It is a relatively cheaper mode of transport as compared to other modes.  Perishable goods can be transported at a faster speed by road carriers over a short distance. It is a flexible mode of transport as loading and unloading is possible at any destination. It provides door-to-door service.  It helps people to travel and carry goods from one place to another, in places which are not connected by other means of transport like hilly areas. Limitations of Road transport Due to limited carrying capacity road transport is not economical for long distance transportation of goods. Transportation of heavy goods or goods in bulk by road involves high cost.
  • 28. Water Transport Advantages:  It is a relatively economical mode of transport for bulky and heavy goods.  It is a safe mode of transport with respect to occurrence of accidents.  The cost of maintaining and constructing routes is very low most of them are naturally made.  It promotes international trade.  Disadvantages:  The depth and navigability of rivers and canals vary and thus, affect operations of different transport vessels.  It is a slow moving mode of transport and therefore not suitable for transport of perishable goods.  It is adversely affected by weather conditions.  Sea transport requires large investment on ships and their maintenance.
  • 29. Air Transport:  Advantages: It is the fastest mode of transport.  It is very useful in transporting goods and passengers to the area, which are not accessible by any other means. It is the most convenient mode of transport during natural calamities. It provides vital support to the national security and defence  Disadvantages: It is relatively more expensive mode of transport.  It is not suitable for transporting heavy and bulky goods.  It is affected by adverse weather conditions. It is not suitable for short distance travel. In case of accidents, it results in heavy losses of goods, property and life.
  • 30.  Transportation and logistics systems have interdependent relationships that logistics management needs transportation to perform its activities and meanwhile, a successful logistics system could help to improve traffic environment and transportation development.  Since transportation contributes the highest cost among the related elements in logistics systems, the improvement of transport efficiency could change the overall performance of a logistics system.  Transportation plays an important role in logistics system and its activities appear in various sections of logistics processes.  Without the linking of transportation, a powerful logistics strategy cannot bring its capacity into full play
  • 31. Case study on Wrightbus
  • 32. Wrightbus is the UK’s leading independent supplier of accessible buses for public transportation systems. Earning a reputation for producing vehicles which are stylish, durable, high in quality and packed with innovative features Wrightbus has significantly expanded since its foundation in 1946. The company originated in Ballymena, Northern Ireland, and was the location for the company’s factory and aftermarket distribution centre (DC). With the ever-increasing number of Wrightbus vehicle’s operating on mainland United Kingdom roads the company’s aftermarket subsidiary, Custom care, sought an innovative logistics solution to increase availability of servicing and maintenance parts to minimise vehicle downtime and whole life costs.
  • 33. Challenges: Customcare’s supply chain required re-designing to providethe level of service their customers desired. The two main issues requiring resolution were the difficulty providing consistent levels of service from the Northern Ireland DC to the increasing number of mainland UK customers, and .the associated operating costs from holding high levels of inventory. Historically Customcare used a motor manufacturer’s UK dealership network infrastructure to store and distribute parts however the solution did not provide the level of flexibility, visibility or service
  • 34. Solutions: Due to the geographical footprint of Wrightbus the solution involved relocating the main distribution centre from Ballymena to mainland Great Britain. The Automotiveshared-user warehouse at Halewood, Liverpool, was identified as having available storage capacity (15 000 sq ft) whilst providing a strong fit with the distribution footprint. From analysing distribution data it became clear that a dedicated transport operation would not suit Customcare. The fragmented nature of demand and geographical locations of delivery points meant an alternative solution guaranteeing ‘Next Day’ service was required.