1. eHealth (Virtual Health) Collaboration Framework
Collaboration Attributes:
 Leverages Current Local & DoD
Investments
 Provides Value Adds for Collaboration
Partners
 Ensures Standards in Care
Management and Prevention
Mobile AccessMobile Access
All Regional Facilities andAll Regional Facilities and
ProvidersProviders
ProviderProvider
IntegrationIntegration
CurrentCurrent
Hospital EMRHospital EMR
Investments)Investments)
PayerPayer
SystemsSystems
(Claims, eRx)(Claims, eRx)
ConsumerConsumer
CenteredCentered
ApproachApproach
Call CenterCall Center
ConsumerConsumer
Public Access,Public Access,
KiosksKiosks
Consumer InConsumer In
Home Access,Home Access,
Phone & InternetPhone & Internet
PatientPatient
PortalsPortals
Military SystemsMilitary Systems
Integration CapabilitiesIntegration Capabilities
HealthHealth
Content SitesContent Sites
Technical Attributes:
 Multi-Channel/Device Access
 Proactive Information Flow
 Adheres to Privacy Standards
 Leverage XML Web Services for
Seamless Data Interchange

2. Sustainability
Technical Sustainability
Leverage Current Transaction System Investments
Integrate Using Standard Products
Integrate Using Least Common Denominators like
Essential Medical Data Sets
Explore Multiple Technical Hosting and
Maintenance Models keeping Commitments
Short-Term

3. Sustainability
Process Sustainability
Ensure that Business Processes Support Technology –
Operational Engagement
Ensure that Business Processes are Defined to Support
Payer Models
Align Documentation and System Designs with Payer
Expectations – Payer Engagement

4. Sustainability
Financial Models
Consider Technology Investments in a TCO (total
cost of ownership) model
Align System Strategies with Business and Medical
Services Goals
Include Multi-Dimensional Goals in New Business
Development Models that Use Technology e.g.
market share growth, current market service
improvement, efficiencies gained in operations