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Hi
This is what I do for living.
Thanks to Karl T Ulrich
for this design Framework
IPL T-shirt or Mosquito Repellent

     What are you making?
Gaps (a.k.a.) Problem
    Things that annoy you
             Time
            Money
            Effort
         Discomfort



     Start with 100 gaps!
My Gaps


           Mosquitoes
      Finding rental homes
    Finding conference halls
  remembering all passwords
Quick comfortable transportation
Gaps- Criteria
 Personal Experience
5 accessible end users
   Not so complex
  Something you like


    Pick one gap!
My Gaps


  Better Mosquitoes repellants
      Finding rental homes
Finding meeting/conference halls
   remembering all passwords
Quick comfortable transportation
Problem Statement
In what ways might We/I ______________
make wonderful creative citizens for this
                       country

                       provide great memorable childhood for
                       kids
       WHYs
                       increase the chances of productive
                       playtime for kids

In what ways might I   help parents provide useful toys for their
                       kids

                       create a website to suggest parents with
                       toys useful to their kids
       HOWs
                       Write an algorithm/program to suggest
                       toys as per children interests.
Write your 5 WHYS
Needs

A service to help parents provide useful toys
                for their kids
The service suggests useful toys
             The service is provided free or affordable
             The service had enough toys for all age groups
             The service suggests affordable toys
User Needs
             The service is provided online
             The service is available 24/7.
             The service has pleasant interface.
             *The service is child friendly
Connect with the users
                      - Observational methods
                      - Interviews

                      Collect raw data
How do you identify
   the needs?         Put it into needs statements

                      Mark the latent needs

                      Prioritize the needs as per importance
Observational methods




Other’s Frustration is the mother of your invention
Observational methods - Vegetable Peeler

   "Carrots and potatoes are very different."
          "I cut myself with this one."
            "I just leave the skin on."
        "I'm left-handed. I use a knife."
     "This one is fast, but it takes a lot off."
         "How do you peel a squash?"
               "Here's a rusty one."
         "This looked OK in the store."
Interviews


- One-on-One interviews
- Don’t design washing machine sitting in a café!
- No Yes/No questions
- Why did you choose Apple?
- Observe and take clues on non-verbal info

        Demonstration: Mooremarket
Now we have a problem statement and needs
               Whats next?

           Concept Generation
The Best way to get an idea

   is to get lots of ideas

                      - Linus Pauling
Decomposition / Concept Generation



By user needs

By Sequence of User actions

By Function
Decomposition / Concept Generation



Selection of products Ordering of products   Delivery/Collection   Payment
Online selection      Web interface          Home delivered        Online
Catalog               Physical               Office delivered      Cheque
Monthly visit         Call based             School delivered      Cash
Office stalls         SMS based              Couriered             Creditcard
                      Letter based           Self-pickup           All
                      Email



        4 x 6 x 5 x 5 = 600 ways of doing it!
Concept Selection Matrix

Selection
Criteria (needs)    Concept 1 Concept 2 Concept 3

Cost
Wow Factor
Availability
Human interface
Ease of ordering
Ease of logistics
How to name it?
http://www.lingzini.com/
Brand-names




Natural - Simple   Natural - Compound   Synthetic Names -   Synthetic Names -
Amazon             Microsoft            Simple              Compound
Blackberry         BharatMatrimony      Google              eBay
Yardley            Indiaproperty        Infosys             FedEx
                   Youtube              Sony                Prometric Testing




              Interesting name does help!
Thank you. Have Fun!




santhosh@bambaram.in

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Idea generation

  • 1. Hi
  • 2. This is what I do for living.
  • 3. Thanks to Karl T Ulrich for this design Framework
  • 4. IPL T-shirt or Mosquito Repellent What are you making?
  • 5. Gaps (a.k.a.) Problem Things that annoy you Time Money Effort Discomfort Start with 100 gaps!
  • 6. My Gaps Mosquitoes Finding rental homes Finding conference halls remembering all passwords Quick comfortable transportation
  • 7. Gaps- Criteria Personal Experience 5 accessible end users Not so complex Something you like Pick one gap!
  • 8. My Gaps Better Mosquitoes repellants Finding rental homes Finding meeting/conference halls remembering all passwords Quick comfortable transportation
  • 9. Problem Statement In what ways might We/I ______________
  • 10. make wonderful creative citizens for this country provide great memorable childhood for kids WHYs increase the chances of productive playtime for kids In what ways might I help parents provide useful toys for their kids create a website to suggest parents with toys useful to their kids HOWs Write an algorithm/program to suggest toys as per children interests.
  • 11. Write your 5 WHYS
  • 12. Needs A service to help parents provide useful toys for their kids
  • 13. The service suggests useful toys The service is provided free or affordable The service had enough toys for all age groups The service suggests affordable toys User Needs The service is provided online The service is available 24/7. The service has pleasant interface. *The service is child friendly
  • 14.
  • 15. Connect with the users - Observational methods - Interviews Collect raw data How do you identify the needs? Put it into needs statements Mark the latent needs Prioritize the needs as per importance
  • 16. Observational methods Other’s Frustration is the mother of your invention
  • 17. Observational methods - Vegetable Peeler "Carrots and potatoes are very different." "I cut myself with this one." "I just leave the skin on." "I'm left-handed. I use a knife." "This one is fast, but it takes a lot off." "How do you peel a squash?" "Here's a rusty one." "This looked OK in the store."
  • 18. Interviews - One-on-One interviews - Don’t design washing machine sitting in a café! - No Yes/No questions - Why did you choose Apple? - Observe and take clues on non-verbal info Demonstration: Mooremarket
  • 19. Now we have a problem statement and needs Whats next? Concept Generation
  • 20. The Best way to get an idea is to get lots of ideas - Linus Pauling
  • 21. Decomposition / Concept Generation By user needs By Sequence of User actions By Function
  • 22. Decomposition / Concept Generation Selection of products Ordering of products Delivery/Collection Payment Online selection Web interface Home delivered Online Catalog Physical Office delivered Cheque Monthly visit Call based School delivered Cash Office stalls SMS based Couriered Creditcard Letter based Self-pickup All Email 4 x 6 x 5 x 5 = 600 ways of doing it!
  • 23. Concept Selection Matrix Selection Criteria (needs) Concept 1 Concept 2 Concept 3 Cost Wow Factor Availability Human interface Ease of ordering Ease of logistics
  • 24. How to name it? http://www.lingzini.com/
  • 25. Brand-names Natural - Simple Natural - Compound Synthetic Names - Synthetic Names - Amazon Microsoft Simple Compound Blackberry BharatMatrimony Google eBay Yardley Indiaproperty Infosys FedEx Youtube Sony Prometric Testing Interesting name does help!
  • 26. Thank you. Have Fun! santhosh@bambaram.in