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Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies?
Please discontinue use
of cell phone
and turn off the ringer.
 What is a Computer?
 The Power of Connections
 What Can Computers Do?
 Information Systems
 Using Digital Technologies to Succeed in
Your Career
 Using Digital Technologies to Achieve
Personal Goals
 Information Security and the Social Impact
and Implications of Digital Technologies
Why Study Computers and
Digital Technologies?
Chapter 1
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Computer Literacy
 A working understanding of the fundamentals of
the computers and their uses.
Was for desktops only. Now for everything
 Technology: tools material and processes that
help solve human problems.
 Digital: technologies and devices based on digits
(numbers)
 Digital electronic device: a device that stores
and processes bits electronically.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
A Computer is…
 A digital electronics device
that combines hardware and
software to accept the input
of data, process and store
the data, and produce some
useful output.
Tangible
components
Electronic
instructions
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Hardware, software
 Hardware are tangible components of a
computer system. Or a digital device
 Software comprises the electronic
instructions that govern the computer
system’s functioning
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Digital Technology
 Technology refers to tools,
materials, and processes
that help solve human
problems.
 Many of today’s
technologies fall under the
classification of digital
electronics.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Digital Electronics
 Digital electronics devices store and process
bits electronically.
A bit represents data using 1’s and 0’s
Eight bits is a byte – the standard grouping
in digital electronics
Digitization is the process of transforming
information into 1’s and 0’s
For more on digitization:
http://en.wikipedia.org/wiki/Digitization
http://electronics.howstuffworks.com/analog-digital.htm
http://www.hardwaresecrets.com/article/317
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
What is a bit and a byte
 A bit is a Binary Digit.
The word binary means it is one of two things
In the digital world Binary usually refers to either
0 and 1
 A byte is a group of 8 bits of any order
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Everything is 0’s and 1’s
How many different combinations can
you get from 0’s and 1’s
 In a byte you can get 256 different combinations
 HOW?
 Look at an ASCII TABLE
 http://educate.intel.com/en/TheJourneyInside/InstructionalS
trategies/IS_DigitalInformation/iwb_image7.htm
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Knowledge Worker
 Today’s well-equipped
knowledge worker makes use
of many digital technologies.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Producing Valuable Information
 Data: items stored on a digital electronics
device: numbers, characters, & sounds
 Information: data organized and presented in
a manner that provides value to the user:
documents, graphs,
music, photos
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Data vs. Information
Data
 6.34
 6.45
 6.39
 6.62
 6.57
 6.64
 6.71
 6.82
 7.12
 7.06
SIRIUS SATELLITE RADIO INC.
$5.80
$6.00
$6.20
$6.40
$6.60
$6.80
$7.00
$7.20
1 2 3 4 5 6 7 8 9 10
Last 10 Days
StockPrice
Information
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Microprocessor
 Sometimes called a chip or
just a processor, combines
microscopic electronic
components on a single
integrated circuit that
processes bits according to
software instructions.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Digital Technology Metrics
Kilo, Mega, Giga, what comes next?
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Types of computers
Personal computers
Servers
Supercomputers
Special purpose computers
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
 Key Terms
Desktop computer
Notebook computer
Netbooks
Tablet PC
Smart phone
Personal Computer (PC)
Examples:
www.hp.com
www.apple.com
www.microsoft.com/windowsxp/tabletpc
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Desktop Computer (PC)
Many brands
Dell, HP, Sony, etc
Custom built.
Components are apart
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Notebook and netbook
Notebook are often called
laptops
Different sizes (powerful)
NetBooks are like note book
but are smaller and (less
powerful)
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Tablet PC
Small portable personal computers
Has touch-screen
Handheld computers or PDAs
(personal digital assistant) was also a
type of computers but mainly
replaced by smart cell phones
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Smart Cell phones
Replaced PDA’s
Has everything you want (except
the kitchen’s sink)
Web browsing
Email checking
Sound recorder
Camera
Others
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Synchronize
 When you
synchronize or sync
two digital devices,
you update the files
shared between the
devices so that both
copies are up-to-date
and identical.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Computing Platform
 A computer’s type,
processor, and operating
system define its computing
platform.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Servers
 Powerful computers with
multiple processors and big
memory
 Run 365 days a year (24/7)
 Many types
Web server
File server
Print server
Email server
Mainframe servers
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Super computers
 Most powerful computers
 Handle extreme computation
stress
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Types of General Purpose
Computer Systems
Personal Computer (PC)
Workstation
Powerful, multiprocessor,
special-purpose PC
Server
Powerful, multiprocessor
computers that provide
services to many users over a
network
Supercomputer
Most powerful with fastest
processing speeds
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Special-Purpose Computers
 A kiosk is a computer
station that provides the
public with specific and
useful information and
services.
The processor and operating system used
in the Kindle allow users to connect to the
Kindle store, where books, magazines,
newspapers, and blogs are available to
download for a fee.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
 Key Terms
Telecommunications
Computer Networks
Protocols
The Internet
World Wide Web
Wireless Network
Wi-Fi
The Power of Connections
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Telecommunications &
Computer Networks
 Telecommunications
are communications that
take place electronically
over a distance.
 A computer network is
a telecommunications
network that connects
two or more computers
for data communications.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
The Internet & Web
 The Internet is the
world's largest public
computer network, a
network of networks,
that provides a vast
array of services.
 The Web is an
Internet service that
provides convenient
access to information
through hyperlinks
1,463,632,361
Internet Users
& Growing
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Wireless Campus
Wireless Networking
 Wireless networks use radio signals
rather than cables to connect users.
 Wi-fi is a popular wireless standard.
Wi-fi
Access
Point
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Digital convergence
 The integration of two or more digital technologies into one
device
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
 Key Terms
Artificial Intelligence (AI)
Automation
VoIP
Database
What Can Computers Do?
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
The Computer and Human Relationship
 The creative and
interpersonal
endeavors that people
find most engaging,
computers are ill suited
to perform … as of yet.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Computation
 Computers were
invented to compute
– calculate solutions
to mathematical
problems.
Artificial Intelligence (AI)
deals with simulating human
thought and behavior in
computers.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Automation
 Automation
involves utilizing
computers to
control otherwise
human actions
and activities.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Communication
 Computer systems control,
support, or provide many forms
of communication.
E-mail
Instant messaging
Blogs
Social networking
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Entertainment
 Digital technologies not only enrich people’s
entertainment experiences, but also have
revolutionized entertainment distribution.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Information
 A Computer-based
Information System
(CBIS) uses these
components to
manage and distribute
information.
Database is a
collection of data
stored on a computer
and organized to meet
users’ needs.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
 Key Terms
Information technology (IT)
Systems development
Transaction support system (TPS)
Management Information System (MIS)
Decision Support System (DSS)
Expert System
Information Systems
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Information Technology (IT)
 IT can be defined as issues related to the
components of a computer-based information
system.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Information Systems
 Systems
development is
the activity of
creating or
modifying existing
information
systems.
NASA scientists use management information systems to examine the data
sent from Mars Rovers.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
E-Commerce
 refers to the buying and selling of products or services over
electronic systems such as the Internet and other computer
networks.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Management Information
System
 A management information system (MIS) provides information
which is needed to manage organizations efficiently and
effectively. Management information systems involve three
primary resources: people, technology, and information
 MIS usually takes data from the transaction processing
systems and summarize it into a series of management reports.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Expert System
 computer system that emulates the decision-making ability of a
human expert.
 Netflix Cinematch
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
 Key Terms
Information Security
Hacker
Digital divide
Information Security and the Social
Impact of Digital Technologies
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Information Security
 Information security refers to
the protection of information
systems and the information they
manage against unauthorized
access, use, manipulation, or
destruction, and against the
denial of service to authorized
users.
More on Info Sec at
www.cert.org
www.whitehouse.gov/pcipb/
www.issa.org
Hacker
an individual who subverts
computer security without
authorization.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Best Hackers
 http://www.focus.com/fyi/top-10-most-
famous-hackers-all-time/
 Jonathan James:
juvenile to be sent to prison for hacking. He
was sentenced at 16 years old.
installed a backdoor into a Defense Threat
Reduction Agency server.
cracked into NASA computers, stealing
software worth approximately $1.7 million.
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Jonathan James
 James explained that he downloaded the code
to supplement his studies on C programming,
but contended, "The code itself was crappy . . .
certainly not worth $1.7 million like they
claimed
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
The Impact of Digital
Technologies on the World
 Digital divide: gap between those individuals
and communities that have, and do not have,
access to the information technologies that
are transforming our lives
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Computer platform
 Cpu
 OS
 And the computer type
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
Chapter 1 Questions?

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Chapter 1

  • 1. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? Please discontinue use of cell phone and turn off the ringer.  What is a Computer?  The Power of Connections  What Can Computers Do?  Information Systems  Using Digital Technologies to Succeed in Your Career  Using Digital Technologies to Achieve Personal Goals  Information Security and the Social Impact and Implications of Digital Technologies Why Study Computers and Digital Technologies? Chapter 1
  • 2. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Computer Literacy  A working understanding of the fundamentals of the computers and their uses. Was for desktops only. Now for everything  Technology: tools material and processes that help solve human problems.  Digital: technologies and devices based on digits (numbers)  Digital electronic device: a device that stores and processes bits electronically.
  • 3. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > A Computer is…  A digital electronics device that combines hardware and software to accept the input of data, process and store the data, and produce some useful output. Tangible components Electronic instructions
  • 4. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Hardware, software  Hardware are tangible components of a computer system. Or a digital device  Software comprises the electronic instructions that govern the computer system’s functioning
  • 5. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Digital Technology  Technology refers to tools, materials, and processes that help solve human problems.  Many of today’s technologies fall under the classification of digital electronics.
  • 6. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Digital Electronics  Digital electronics devices store and process bits electronically. A bit represents data using 1’s and 0’s Eight bits is a byte – the standard grouping in digital electronics Digitization is the process of transforming information into 1’s and 0’s For more on digitization: http://en.wikipedia.org/wiki/Digitization http://electronics.howstuffworks.com/analog-digital.htm http://www.hardwaresecrets.com/article/317
  • 7. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > What is a bit and a byte  A bit is a Binary Digit. The word binary means it is one of two things In the digital world Binary usually refers to either 0 and 1  A byte is a group of 8 bits of any order
  • 8. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Everything is 0’s and 1’s How many different combinations can you get from 0’s and 1’s  In a byte you can get 256 different combinations  HOW?  Look at an ASCII TABLE  http://educate.intel.com/en/TheJourneyInside/InstructionalS trategies/IS_DigitalInformation/iwb_image7.htm
  • 9. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Knowledge Worker  Today’s well-equipped knowledge worker makes use of many digital technologies.
  • 10. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Producing Valuable Information  Data: items stored on a digital electronics device: numbers, characters, & sounds  Information: data organized and presented in a manner that provides value to the user: documents, graphs, music, photos
  • 11. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Data vs. Information Data  6.34  6.45  6.39  6.62  6.57  6.64  6.71  6.82  7.12  7.06 SIRIUS SATELLITE RADIO INC. $5.80 $6.00 $6.20 $6.40 $6.60 $6.80 $7.00 $7.20 1 2 3 4 5 6 7 8 9 10 Last 10 Days StockPrice Information
  • 12. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Microprocessor  Sometimes called a chip or just a processor, combines microscopic electronic components on a single integrated circuit that processes bits according to software instructions.
  • 13. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Digital Technology Metrics Kilo, Mega, Giga, what comes next?
  • 14. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Types of computers Personal computers Servers Supercomputers Special purpose computers
  • 15. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >  Key Terms Desktop computer Notebook computer Netbooks Tablet PC Smart phone Personal Computer (PC) Examples: www.hp.com www.apple.com www.microsoft.com/windowsxp/tabletpc
  • 16. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Desktop Computer (PC) Many brands Dell, HP, Sony, etc Custom built. Components are apart
  • 17. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Notebook and netbook Notebook are often called laptops Different sizes (powerful) NetBooks are like note book but are smaller and (less powerful)
  • 18. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Tablet PC Small portable personal computers Has touch-screen Handheld computers or PDAs (personal digital assistant) was also a type of computers but mainly replaced by smart cell phones
  • 19. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Smart Cell phones Replaced PDA’s Has everything you want (except the kitchen’s sink) Web browsing Email checking Sound recorder Camera Others
  • 20. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Synchronize  When you synchronize or sync two digital devices, you update the files shared between the devices so that both copies are up-to-date and identical.
  • 21. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Computing Platform  A computer’s type, processor, and operating system define its computing platform.
  • 22. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Servers  Powerful computers with multiple processors and big memory  Run 365 days a year (24/7)  Many types Web server File server Print server Email server Mainframe servers
  • 23. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Super computers  Most powerful computers  Handle extreme computation stress
  • 24. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
  • 25. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Types of General Purpose Computer Systems Personal Computer (PC) Workstation Powerful, multiprocessor, special-purpose PC Server Powerful, multiprocessor computers that provide services to many users over a network Supercomputer Most powerful with fastest processing speeds
  • 26. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Special-Purpose Computers  A kiosk is a computer station that provides the public with specific and useful information and services. The processor and operating system used in the Kindle allow users to connect to the Kindle store, where books, magazines, newspapers, and blogs are available to download for a fee.
  • 27. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >  Key Terms Telecommunications Computer Networks Protocols The Internet World Wide Web Wireless Network Wi-Fi The Power of Connections
  • 28. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Telecommunications & Computer Networks  Telecommunications are communications that take place electronically over a distance.  A computer network is a telecommunications network that connects two or more computers for data communications.
  • 29. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > The Internet & Web  The Internet is the world's largest public computer network, a network of networks, that provides a vast array of services.  The Web is an Internet service that provides convenient access to information through hyperlinks 1,463,632,361 Internet Users & Growing
  • 30. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Wireless Campus Wireless Networking  Wireless networks use radio signals rather than cables to connect users.  Wi-fi is a popular wireless standard. Wi-fi Access Point
  • 31. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Digital convergence  The integration of two or more digital technologies into one device
  • 32. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >  Key Terms Artificial Intelligence (AI) Automation VoIP Database What Can Computers Do?
  • 33. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > The Computer and Human Relationship  The creative and interpersonal endeavors that people find most engaging, computers are ill suited to perform … as of yet.
  • 34. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Computation  Computers were invented to compute – calculate solutions to mathematical problems. Artificial Intelligence (AI) deals with simulating human thought and behavior in computers.
  • 35. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Automation  Automation involves utilizing computers to control otherwise human actions and activities.
  • 36. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Communication  Computer systems control, support, or provide many forms of communication. E-mail Instant messaging Blogs Social networking
  • 37. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Entertainment  Digital technologies not only enrich people’s entertainment experiences, but also have revolutionized entertainment distribution.
  • 38. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Information  A Computer-based Information System (CBIS) uses these components to manage and distribute information. Database is a collection of data stored on a computer and organized to meet users’ needs.
  • 39. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >  Key Terms Information technology (IT) Systems development Transaction support system (TPS) Management Information System (MIS) Decision Support System (DSS) Expert System Information Systems
  • 40. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Information Technology (IT)  IT can be defined as issues related to the components of a computer-based information system.
  • 41. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Information Systems  Systems development is the activity of creating or modifying existing information systems. NASA scientists use management information systems to examine the data sent from Mars Rovers.
  • 42. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > E-Commerce  refers to the buying and selling of products or services over electronic systems such as the Internet and other computer networks.
  • 43. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Management Information System  A management information system (MIS) provides information which is needed to manage organizations efficiently and effectively. Management information systems involve three primary resources: people, technology, and information  MIS usually takes data from the transaction processing systems and summarize it into a series of management reports.
  • 44. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Expert System  computer system that emulates the decision-making ability of a human expert.  Netflix Cinematch
  • 45. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >  Key Terms Information Security Hacker Digital divide Information Security and the Social Impact of Digital Technologies
  • 46. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Information Security  Information security refers to the protection of information systems and the information they manage against unauthorized access, use, manipulation, or destruction, and against the denial of service to authorized users. More on Info Sec at www.cert.org www.whitehouse.gov/pcipb/ www.issa.org Hacker an individual who subverts computer security without authorization.
  • 47. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Best Hackers  http://www.focus.com/fyi/top-10-most- famous-hackers-all-time/  Jonathan James: juvenile to be sent to prison for hacking. He was sentenced at 16 years old. installed a backdoor into a Defense Threat Reduction Agency server. cracked into NASA computers, stealing software worth approximately $1.7 million.
  • 48. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Jonathan James  James explained that he downloaded the code to supplement his studies on C programming, but contended, "The code itself was crappy . . . certainly not worth $1.7 million like they claimed
  • 49. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > The Impact of Digital Technologies on the World  Digital divide: gap between those individuals and communities that have, and do not have, access to the information technologies that are transforming our lives
  • 50. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Computer platform  Cpu  OS  And the computer type
  • 51. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
  • 52. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? >
  • 53. Succeeding with Technology 4th ed > Why Study Computers and Digital Technologies? > Chapter 1 Questions?