1. Intranet Project Initiation Meeting GSS Architecture 06.05.10 2:00pm Presented by David Fisher/ Scott Hitchins / Celine Gallagher
2. Agenda Introductions Objectives of meeting Demo of Interact Design – Look and Feel Information Architecture Project Team Steps from Planning to Launch What you have bought Project Milestones & Dates AOB
11. Naming your Intranet Two questions to consider: Do you want to name the intranet? If so, do you want the design of the intranet to be lead by the name of it?
13. Communication The Model for an Ideal Intranet Most communication is time sensitive – such as events and launches. However some becomes important knowledge in the company. Interact then adds this to the Intelligence Store. e.g. A document on what to do if you get Swine flu Communications are pushed to the users –used in conjunction with pull forms of content such as knowledge, collaboration and business processes. Knowledge Management Documents Best Practice Policies Reports Collaboration Intranet Business Processes The Interact Intelligence store pushes relevant content and helps users find content using innovative features like ‘Interact Recommends’, improving knowledge sharing and best practice. Collaboration often forms an important part of any knowledge in a company. The collective intelligence of the company is then harnessed. e.g. A user posts a comment on a new marketing document with good ideas for a product launch. Collaboration is critical to the success of an Intranet as it is mass participation – using tools such as blogs, article comments, and forums. Workflow and Forms module (Expenses Form)
14. The Project Team ?? Project Manager Day to Day Contact David Fisher Project Director Celine Gallagher Project ManagerDay to Day Contact ?? Technical Contact Jo Sullivan Training Consultant ?? Design Sign-off Sanjay Shah Installation Engineer ?? Main contact for our Support Team Mike Hague Lead Designer ?? Intranet Champions
15. Implementation Process Planning Implementation Client Appoint Intranet Team & Champions Create Project Plan Name your Intranet Plan Sitemap Odyssey Appoint Project Team Create Project Plan Create Welcome Pack Arrange Project Initiation Meeting Build & Promote Odyssey Create Design Mock-up Arrange Training (Intranet Manager) Installation Client Identify/buy server & software Prepare data Review & Sign-off Design Launch Client Pre-Launch Campaign Email Screenshots Marketing Material Odyssey Intranet Training Courses Odyssey Regular reviews with your Account Manager Client Bask in the glory of your Launch! Continue with your Intranet Team Reviews
16. What you have bought - Software Core (70 Licenses) Modules
20. Project Milestones Project Initiation Meeting Consultancy Pre-Requisites: Server Configuration FormSoftware License Agreement Intranet Design Interact Installation Intranet/Module Training Add Content Go Live Weekly Communications Warranty/Support
21. Project Milestones Project Initiation Meeting Intranet Manager Training Course Pre-Requisites: Server Configuration FormSoftware License Agreement Intranet Design Interact Installation Content Manager Training Add Content Go Live Weekly Communication Warranty/Support
Introduce self and state how long meeting should last
Run through agenda
Run through focus of what the meeting is about
Main navigationHomepagesFindabilityDocument Management and QualityStaff Directory
Look and feel - If naming intranet, need name before design mock-up – really important to stress this!Browsers, resolution, citrix
Objectives / How want to use Interact (ie content) - questionnaireInformation Architecture (ie structure)
Find out who the key people are in the project. Go through what each person in Odyssey does and the role they play
Create a Launch Plan – build up enthusiasm Competitions (e.g. name your Intranet)Internal Road-shows Workshops and videos for previews before launchTreasure Hunt around the IntranetRegular pre-launch reviews with “Champions”Discuss Ideas for day of LaunchQuick feedback from launch – use the Intranet to gather responsesRegular reviews post-launch with “Champions”Phased approach to adding content/killer apps Especially for Business Software modulesCan mean internal business process changes
Green = boughtGrey = not bought
Green = boughtGrey = not bought
Green = boughtGrey = not bought
Go through project dates – they should be confirming these dates in this meetingHave they bought server? Installation relies on getting Config Form and Software License Agreement back in timeCan they get name (if applicable) and corporate branding to us for design mock-up stage?Who are your weekly calls to be with? What day/time is best?Mention Lydia will be in contact once the intranet has been installed to introduce herself – support queries go to support deskHave they resources set aside for adding content?When going live?Handout – intranet planning checklist – things client needs to think about/confirm during project lifecycle
Go through project dates – they should be confirming these dates in this meetingHave they bought server? Installation relies on getting Config Form and Software License Agreement back in timeCan they get name (if applicable) and corporate branding to us for design mock-up stage?Who are your weekly calls to be with? What day/time is best?Mention Lydia will be in contact once the intranet has been installed to introduce herself – support queries go to support deskHave they resources set aside for adding content?When going live?Handout – intranet planning checklist – things client needs to think about/confirm during project lifecycle