2. Introduction 3
Methodology 4
Weekends Are Good for Relaxing and Tweeting 5
Best Days to Tweet By Industry 6
When Followers Are Busy…Give Them Tweets 8
Use Different Social Networks for an
“Always On” Conversation 9
Hit the “Tweet Spot” 10
Tweets Perform Best When Kept Short 11
Links Drive More Than Just Clicks 12
Engagement Dies When Links Don’t Work 13
Use Hashtags and Watch Engagement Rise 14
Don’t Overuse Hashtags 15
An Image is Worth Many, Many Retweets and Replies 16
Ask Followers to Retweet and They Will Listen 17
Spell it Out: R-E-T-W-E-E-T 18
Conclusion 19
Take Away: Tweet Cheat Sheet
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3. Introduction
Several years ago, words like Twitter, Tweet ( ),
hashtag ( ) and Retweet ( ) were part of a
vocabulary limited to early adopters in social
media. Today, it’s hard to watch television, look
at an advertisement or walk down the street
without seeing a prompt to Tweet or use a
particular hashtag.
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3
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4. Methodology
Between December 11, 2011 and February 23, 2012,
Buddy Media analyzed user engagement from more
than 320 Twitter handles of the world’s biggest brands.
KEY
=TWEET =RETWEET =REPLY =HASHTAG
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5. Weekends Are Good for Relaxing
and Tweeting
Twitter engagement rates for brands are 17% higher
on Saturday and Sunday compared to weekdays,
but brands don’t take advantage of this trend.
When brands should be Tweeting
KEY
% of Brand Tweets
When brands are Tweeting
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6. Best Days to Tweet by Industry
Clothing and Fashion: Weekend Rules
Entertainment: Sunday and Monday Are Key Days
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7. Publishing: Tweet Away on Saturday
most engagement.
Sports: Tweet on Weekend, When Big Games Are On
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8. When Followers Are Busy…
Give Them Tweets
When brands Tweet during “busy hours” (8 AM -
7 PM), they receive 30% higher engagement than
Tweets that fall during “non-busy hours”
(8 PM - 7 AM).
RETWEET
8 AM - 7 PM 8 PM - 7 AM
“BUSY HOURS” “NON-BUSY HOURS”
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9. Use Different Social Networks for an
“Always On” Conversation
While Tweets during “busy hours” receive
show the reverse trend.
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“Busy Hours” (8 AM - 7 PM) “Non-Busy Hours” (8 PM - 7 AM)
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10. Hit the “Tweet Spot”
Plan your Tweet schedule according to the days your
Tweets perform best, and Tweet more frequently on
those particular days.
TWEET SPOT
Number of Tweets Per Day
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11. Tweets Perform Best When Kept Short
In fact, Tweets that contain less than 100 characters
receive 17% higher engagement than longer Tweets.
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12. Links Drive More Than Just Clicks
While there’s an almost even split between Tweets that
contain a link and those that do not, Tweets that contain
links receive 86% higher Retweet rates than Tweets with
no links.
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13. Engagement Dies When Links
Don’t Work
In fact, 92% of all linking errors can be attributed to not
inserting a space before the actual link, thus forcing
users to copy and paste the link into a browser.
Check out our site... http://buddymedia.com/
Check out our site...http://buddymedia.com/
Check out our site: http://buddymedia.com/
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Check out our site-http://buddymedia.com/
14. Use Hashtags and Watch
Engagement Rise
In fact, Tweets
with hashtags
receive two times
more engagement
than those
without hashtags.
hashtags, meaning many brands
are missing out on another huge
opportunity to increase
engagement.
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15. Don’t Overuse Hashtags
Even though hashtags
increase engagement,
it is possible to
overuse them.
engagement than those with three or
17% drop in engagement.
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16. An Image is Worth Many, Many
Retweets and Replies
Even though followers can’t instantly see an image on
Twitter (like on Facebook), regular publishing of images
still has a profound impact on Twitter performance.
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17. Ask Followers to Retweet and
They Will Listen
“Retweet” or “RT” receive 12 times higher Retweet
rates than those that do not use this call to action.
“RT” “RT”
“Retweet” “Retweet”
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18. Spell it Out: R-E-T-W-E-E-T
to “Retweet” (by spelling out the whole word), the
Retweet rate is 23 times higher than average!
AVERAGE “RT
“RT” “RETWEET”
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19. Conclusion
your voice on Twitter, and then further tweak to optimize
Tweets based on how your followers respond.
on
.
to get the highest engagement.
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20. Have questions or comments?
Contact us at inquiries@buddymedia.com, or follow us on:
buddymedia.com
ddymedia
+Buddy Media
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