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Mentoring Youth in the
                       Juvenile Justice System


                       November 6, 2012
                       Friends for Youth Mentoring Institute
Copyright © 2012
American Institutes    G. Roger Jarjoura, Principal Researcher
for Research.
All rights reserved.
Consider the Following
    Scenario

    A mentor and mentee are hanging
      out. The mentee says: “I didn’t feel
      like going to work yesterday, so I
      called in and said I was sick.”

2
The “Right” Mentor would Respond:


      That reminds me of a time that I
      called in sick so that I could go to
      the beach with my college friends.
      It was a nice day and we picked up
      some beer along the way and had
      a great time!


3
The “Right” Mentor would Respond:


      I understand. If I was only making
      $7.50 an hour, I would call in sick
      too if I didn’t feel like working.




4
The “Right” Mentor would Respond:

      You are kidding. That was very
      irresponsible of you! You will not hold
      onto that job for very long playing those
      kinds of games.




5
The “Right” Mentor would Respond:

      What do you think that was like for your
      boss and the rest of the staff? Have you
      been at work when someone else called
      in sick? What was that like? If your
      boss gets used to not having you
      around, how do you think this might
      affect you? Is there some other way you
      could have handled not wanting to go to
      work?
6
7
Let’s Consider Mentoring in
    Context




8
Keep in Mind…
    • Mentoring is about
        Investing in relationship
        Choices
        Modeling behavior
    • Mentoring is about giving, but we
      can’t take it personally




9
Mentoring
     • From the research we know that
       mentoring is an effective intervention
       for:
        Predelinquents
        Delinquents
        Juvenile offenders returning from
         incarceration
     • When it is done correctly, it is a “Best
       Practice.”

10
Mentoring Programs
     Can inspire and guide people to
      pursue successful and productive
      futures, reaching their potential
      through positive relationships and
      utilization of community resources




11
Mentoring Can be Transformative
     • If mentors are properly “prepared”, they
       can influence the youth in meaningful and
       significant ways
     • We may not see immediate short-term
       changes, but long-term personal growth
       has a lot to do with the adults in their
       lives




12
Start with a big vision for the
     ultimate outcome—
     Productively engaged adult
     citizens




13
Don’t aim too low
     • Imagine the son of your favorite
       sister has landed in either the
       juvenile justice system or the foster
       care system—what would you like
       to see for him in terms of the kinds
       of support that could be available?
     • Should the kids we serve be
       different in terms of our
       expectations?
14
Employers Would Like…
     • Communication skills—verbal and
       written
     • Honesty/integrity
     • Teamwork skills
     • Interpersonal skills
     • Strong work ethic

      How can you have influence here?
15
If you believe that it takes a village…


     • At the end of the time that the youth
       are involved in your program, what do
       you want to be able to have in place
       for the youth?




16
When the Supportive Adults are
     Lacking…
       Look for ways to introduce the supportive
        adults in the new environments that youth are
        entering (such as college or trade schools)
       The goal is to increase the likelihood of
        success for the youth in those new settings
       Think about the kinds of support that are
        available to middle-class youth and how
        important those are
          - Then try and substitute your own forms of
            support and pay attention to how it is
            working

17
How does the Mentor Fit In?
     • Do you equip your mentors?
     • Can you set the structure of the
       program so that the mentors know to
       seek out resources?
     • A Key Skill for the Youth: Accessing
       Resources
     • Another Key Skill: Asking for Help


18
About Those Needs…
     •   Education
     •   Employment
     •   Family Relationships
     •   Financial Management/Literacy
     •   Health/Mental Health
     •   Housing
     •   Transportation
     •   Prosocial Use of Leisure Time
     •   Peer Relationships

19
Model for Youth Mentoring
         (Rhodes, 2002)
                  Youth
                  Engagement



                  Socio-Emotional
 Mentoring        Development       Positive Outcomes



                  Identity
                  Development



20
In Addition…
     • Recent research has shown
        When mentors incorporate an
         advocacy and/or teaching function in
         their role, we are more likely to see
         positive youth outcomes
        the common feature is active guidance
         towards objectives, resources, or
         relationships


21
Let’s Consider:
     • What policies/practices related to your
       program (or in the programs that you
       support) interfere with OR limit OR (better
       yet!) enhance the accomplishment of
       preparing the youth for their long-term
       success?
     • What might you do about this?




22
Understand adolescent
     development and how your
     program fits in to the process




23
This Means Focusing on Each:
     • Competency
     • Life skills
     • Positive development—Strengths-
       based
     • Interpersonal skills (emotional
       intelligence)
     • Accountability
     • Decision making and problem solving

24
Normal Adolescent
            Development
             • Impulsivity declines with age
             • Sensation-seeking declines with age
             • Future orientation increases with age
             • As people age, they spend more time
               thinking before they act
             • Resistance to peer pressure increases
               with age



25
     Based on scholarship of Griffin (2010), Northwestern University Law School
Consider:




26   From: Gardner and Steinberg (2005) “Peer Influence on Risk Taking, Risk Preference, and Risky Decision Making in
     Adolescence and Adulthood: An Experimental Study” Developmental Psychology
When Kids Experience Trauma
      during Childhood
     • They experience delays in developmental
       milestones
     • Have higher rates of learning disabilities
     • Experience difficulties with problem
       solving
     • Are more impulsive and engage in
       problem behaviors at higher rates
     • Struggle with interpersonal relationships
       and emotional intelligence
27
Make Sure
     • You are preparing your mentors to
       understand
     • Give mentors the tools to meet kids
       where they are at
     • Is your program developmentally
       appropriate?




28
The Mentor-Mentee Relationship is
     So Critical…


     Let’s consider what an effective relationship
       might look like:




29
Communication Skills
     • Expressing self clearly and coherently,
       both verbally and nonverbally
     • Listen and learn how the youth feels
     • Not responding in a hostile, sarcastic, or
       anxious manner
     • Observe the youth’s subtle, nonverbal
       messages in a very careful manner



30
Trust
     • Be non-judgmental
     • Allow youth to talk about his/her past in
       his/her own time
     • Respect the youth’s confidences as long
       as they do not affect the health and
       welfare of the youth and others
     • Relating to the youth and understanding
       feeling without condescension and
       emotional involvement
     • Don’t obsess about the “truth”
31
Interpersonal Skills
     • recognizes and accepts the diversity of
       others
     • gives appropriate advice
     • flexible and adaptable to new
       situations
     • able to suggest but not dictate




32
Other Interpersonal Skills
     • prepared for disappointments and
       setbacks

                      AND

     • uses disappointments and setbacks to
       enhance relationship with youth


33
Other Interpersonal Skills
     • aware of the youth’s ability to
       manipulate
     • a good sense of humor
     • patient




34
Commitment
     • Mentor should recognize and accept
       responsibility for time and personal
       obligations to the youth
     • Accept the youth’s right to make
       suitable or unsuitable (not illegal)
       decisions
     • Know the facts about situations before
       forming any conclusions


35
Be Positive
     • Offer frequent expressions of direct
       confidence
     • Be encouraging even when talking
       about potentially troublesome topics
     • Offer concrete assistance




36
Train Your Mentors to Ask
     Questions Effectively
     • Asking specific questions can convince
       youth that a person is qualified to be a
       mentor
        If the youth wants help with their future, the
         mentor should ask questions about their
         plans/desires related to work or school
     • Open-ended questions are great—
       behavioral questions are better



37
An Example:

     • Rate yourself as a student on a
       scale of 1-10. (1 would mean you
       were a total failure and 10 would
       mean you were outstanding). Tell
       me why you rated yourself this way.
     • What would it take for you to
       become a 10?



38
• How would you describe a good
       worker? Be specific.
     • Tell me about the ways you were a
       good worker at your jobs. Be
       specific.
     • In what ways were you not a good
       worker? Give examples.


39
• Tell me about the last three times
       you had money in your pocket.
       How much did you have? Where
       did the money come from? How did
       you spend the money?




40
• Rate your relationship with your
       mother on a scale of 1-10. 1 means
       there is no relationship and 10
       means the relationship is perfect.
       Tell me why you rated it like this.
       Give me some examples.
     • What would it take to make your
       relationship with your mother a 10?
       Be specific.
41
Consider:
     • What policies/practices related to your
       program (or in the programs that you
       support) interfere with OR limit OR (better
       yet!) enhance the accomplishment of
       building mentor-mentee relationships?
     • What might you do about this?




42
Find the right mentors
     (or at least get them
     right)




43
44
Mentoring Can Be Challenging
     •   youth doesn’t return phone calls
     •   youth doesn’t show up for meetings
     •   youth is rude and hostile towards the mentor
     •   youth doesn’t talk to mentor
     •   youth is sexually promiscuous
     •   youth breaks the law
     •   youth shows up high or intoxicated
     •   mentor doesn’t know what to do with youth
     •   mentor feels overwhelmed by the youth’s problems
     •   mentor doesn’t agree with the youth’s values
     •   mentor is frustrated by lack of impact on youth

45
46
Effective Programs
     • focus their efforts on tapping into the
       internal motivation of mentors by
        helping them become more competent
        assessing the relevance of their work
        building their sense of belonging to a
         worthwhile effort




47
Inoculation of Your Mentors




48
Things like:
     • System-involved youth have been let
       down by adults many times. They are
       likely to keep the mentors at arms length
       for some period of time until the mentor
       “passes the test.”
     • This is a transient population and the
       youths may change residences, have
       their phone numbers disconnected or
       changed, or may spend very little time at
       home making it difficult to catch them.
49
And…
      Many adults have a hard time with the
       progress that these youth demonstrate—it is
       often very slow and can involve several
       missteps and relapses along the way.
      The strongest mentor-mentee relationships
       grow out of crises and conflicts—yet mentors
       will be inclined to avoid the youth while they
       are dealing with conflict and crises.
      There are many potentially upsetting
       elements to working with this population.
       Mentors need to learn to look for support and
       not look for the way out of the program.

50
Expectations
     • In any crisis—big or small—mentors
       need to know not only who to call and
       their phone number, but also that they
       are expected to call
     • Without accountability, time together can
       easily slip into simply “hanging out”
     • Key issues:
        Maintaining contact with mentees
        What happens when kids get into trouble or are
         moved without notice?
        Make sure mentors have comprehensive contact
         information and plans to be in touch!

51
Monitor the Progress




52
Evidence
     • Is important on a number of different
       levels
     • How can you build the case that what
       you are doing is working?
        Compile “Good Stories”
     • How can you determine IF what you are
       doing is working?
     • Is there evidence that the outcomes are
       better for the youth? Is it the result of
       your new strategy?

53
54
This is about things like…
     • Are you “impeccable” and thoughtful
       with your words?
     • Are you more likely to ask questions or
       to lecture?
     • Do youth believe that you LISTEN to
       them? Are they correct?
     • What do youth learn by watching your
       behavior?
     • Would you say you are “Mentor-like”?

55

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Mentoring Youth in the Juvenile Justice System

  • 1. Mentoring Youth in the Juvenile Justice System November 6, 2012 Friends for Youth Mentoring Institute Copyright © 2012 American Institutes G. Roger Jarjoura, Principal Researcher for Research. All rights reserved.
  • 2. Consider the Following Scenario A mentor and mentee are hanging out. The mentee says: “I didn’t feel like going to work yesterday, so I called in and said I was sick.” 2
  • 3. The “Right” Mentor would Respond: That reminds me of a time that I called in sick so that I could go to the beach with my college friends. It was a nice day and we picked up some beer along the way and had a great time! 3
  • 4. The “Right” Mentor would Respond: I understand. If I was only making $7.50 an hour, I would call in sick too if I didn’t feel like working. 4
  • 5. The “Right” Mentor would Respond: You are kidding. That was very irresponsible of you! You will not hold onto that job for very long playing those kinds of games. 5
  • 6. The “Right” Mentor would Respond: What do you think that was like for your boss and the rest of the staff? Have you been at work when someone else called in sick? What was that like? If your boss gets used to not having you around, how do you think this might affect you? Is there some other way you could have handled not wanting to go to work? 6
  • 7. 7
  • 9. Keep in Mind… • Mentoring is about  Investing in relationship  Choices  Modeling behavior • Mentoring is about giving, but we can’t take it personally 9
  • 10. Mentoring • From the research we know that mentoring is an effective intervention for:  Predelinquents  Delinquents  Juvenile offenders returning from incarceration • When it is done correctly, it is a “Best Practice.” 10
  • 11. Mentoring Programs Can inspire and guide people to pursue successful and productive futures, reaching their potential through positive relationships and utilization of community resources 11
  • 12. Mentoring Can be Transformative • If mentors are properly “prepared”, they can influence the youth in meaningful and significant ways • We may not see immediate short-term changes, but long-term personal growth has a lot to do with the adults in their lives 12
  • 13. Start with a big vision for the ultimate outcome— Productively engaged adult citizens 13
  • 14. Don’t aim too low • Imagine the son of your favorite sister has landed in either the juvenile justice system or the foster care system—what would you like to see for him in terms of the kinds of support that could be available? • Should the kids we serve be different in terms of our expectations? 14
  • 15. Employers Would Like… • Communication skills—verbal and written • Honesty/integrity • Teamwork skills • Interpersonal skills • Strong work ethic How can you have influence here? 15
  • 16. If you believe that it takes a village… • At the end of the time that the youth are involved in your program, what do you want to be able to have in place for the youth? 16
  • 17. When the Supportive Adults are Lacking…  Look for ways to introduce the supportive adults in the new environments that youth are entering (such as college or trade schools)  The goal is to increase the likelihood of success for the youth in those new settings  Think about the kinds of support that are available to middle-class youth and how important those are - Then try and substitute your own forms of support and pay attention to how it is working 17
  • 18. How does the Mentor Fit In? • Do you equip your mentors? • Can you set the structure of the program so that the mentors know to seek out resources? • A Key Skill for the Youth: Accessing Resources • Another Key Skill: Asking for Help 18
  • 19. About Those Needs… • Education • Employment • Family Relationships • Financial Management/Literacy • Health/Mental Health • Housing • Transportation • Prosocial Use of Leisure Time • Peer Relationships 19
  • 20. Model for Youth Mentoring (Rhodes, 2002) Youth Engagement Socio-Emotional Mentoring Development Positive Outcomes Identity Development 20
  • 21. In Addition… • Recent research has shown  When mentors incorporate an advocacy and/or teaching function in their role, we are more likely to see positive youth outcomes  the common feature is active guidance towards objectives, resources, or relationships 21
  • 22. Let’s Consider: • What policies/practices related to your program (or in the programs that you support) interfere with OR limit OR (better yet!) enhance the accomplishment of preparing the youth for their long-term success? • What might you do about this? 22
  • 23. Understand adolescent development and how your program fits in to the process 23
  • 24. This Means Focusing on Each: • Competency • Life skills • Positive development—Strengths- based • Interpersonal skills (emotional intelligence) • Accountability • Decision making and problem solving 24
  • 25. Normal Adolescent Development • Impulsivity declines with age • Sensation-seeking declines with age • Future orientation increases with age • As people age, they spend more time thinking before they act • Resistance to peer pressure increases with age 25 Based on scholarship of Griffin (2010), Northwestern University Law School
  • 26. Consider: 26 From: Gardner and Steinberg (2005) “Peer Influence on Risk Taking, Risk Preference, and Risky Decision Making in Adolescence and Adulthood: An Experimental Study” Developmental Psychology
  • 27. When Kids Experience Trauma during Childhood • They experience delays in developmental milestones • Have higher rates of learning disabilities • Experience difficulties with problem solving • Are more impulsive and engage in problem behaviors at higher rates • Struggle with interpersonal relationships and emotional intelligence 27
  • 28. Make Sure • You are preparing your mentors to understand • Give mentors the tools to meet kids where they are at • Is your program developmentally appropriate? 28
  • 29. The Mentor-Mentee Relationship is So Critical… Let’s consider what an effective relationship might look like: 29
  • 30. Communication Skills • Expressing self clearly and coherently, both verbally and nonverbally • Listen and learn how the youth feels • Not responding in a hostile, sarcastic, or anxious manner • Observe the youth’s subtle, nonverbal messages in a very careful manner 30
  • 31. Trust • Be non-judgmental • Allow youth to talk about his/her past in his/her own time • Respect the youth’s confidences as long as they do not affect the health and welfare of the youth and others • Relating to the youth and understanding feeling without condescension and emotional involvement • Don’t obsess about the “truth” 31
  • 32. Interpersonal Skills • recognizes and accepts the diversity of others • gives appropriate advice • flexible and adaptable to new situations • able to suggest but not dictate 32
  • 33. Other Interpersonal Skills • prepared for disappointments and setbacks AND • uses disappointments and setbacks to enhance relationship with youth 33
  • 34. Other Interpersonal Skills • aware of the youth’s ability to manipulate • a good sense of humor • patient 34
  • 35. Commitment • Mentor should recognize and accept responsibility for time and personal obligations to the youth • Accept the youth’s right to make suitable or unsuitable (not illegal) decisions • Know the facts about situations before forming any conclusions 35
  • 36. Be Positive • Offer frequent expressions of direct confidence • Be encouraging even when talking about potentially troublesome topics • Offer concrete assistance 36
  • 37. Train Your Mentors to Ask Questions Effectively • Asking specific questions can convince youth that a person is qualified to be a mentor  If the youth wants help with their future, the mentor should ask questions about their plans/desires related to work or school • Open-ended questions are great— behavioral questions are better 37
  • 38. An Example: • Rate yourself as a student on a scale of 1-10. (1 would mean you were a total failure and 10 would mean you were outstanding). Tell me why you rated yourself this way. • What would it take for you to become a 10? 38
  • 39. • How would you describe a good worker? Be specific. • Tell me about the ways you were a good worker at your jobs. Be specific. • In what ways were you not a good worker? Give examples. 39
  • 40. • Tell me about the last three times you had money in your pocket. How much did you have? Where did the money come from? How did you spend the money? 40
  • 41. • Rate your relationship with your mother on a scale of 1-10. 1 means there is no relationship and 10 means the relationship is perfect. Tell me why you rated it like this. Give me some examples. • What would it take to make your relationship with your mother a 10? Be specific. 41
  • 42. Consider: • What policies/practices related to your program (or in the programs that you support) interfere with OR limit OR (better yet!) enhance the accomplishment of building mentor-mentee relationships? • What might you do about this? 42
  • 43. Find the right mentors (or at least get them right) 43
  • 44. 44
  • 45. Mentoring Can Be Challenging • youth doesn’t return phone calls • youth doesn’t show up for meetings • youth is rude and hostile towards the mentor • youth doesn’t talk to mentor • youth is sexually promiscuous • youth breaks the law • youth shows up high or intoxicated • mentor doesn’t know what to do with youth • mentor feels overwhelmed by the youth’s problems • mentor doesn’t agree with the youth’s values • mentor is frustrated by lack of impact on youth 45
  • 46. 46
  • 47. Effective Programs • focus their efforts on tapping into the internal motivation of mentors by  helping them become more competent  assessing the relevance of their work  building their sense of belonging to a worthwhile effort 47
  • 48. Inoculation of Your Mentors 48
  • 49. Things like: • System-involved youth have been let down by adults many times. They are likely to keep the mentors at arms length for some period of time until the mentor “passes the test.” • This is a transient population and the youths may change residences, have their phone numbers disconnected or changed, or may spend very little time at home making it difficult to catch them. 49
  • 50. And…  Many adults have a hard time with the progress that these youth demonstrate—it is often very slow and can involve several missteps and relapses along the way.  The strongest mentor-mentee relationships grow out of crises and conflicts—yet mentors will be inclined to avoid the youth while they are dealing with conflict and crises.  There are many potentially upsetting elements to working with this population. Mentors need to learn to look for support and not look for the way out of the program. 50
  • 51. Expectations • In any crisis—big or small—mentors need to know not only who to call and their phone number, but also that they are expected to call • Without accountability, time together can easily slip into simply “hanging out” • Key issues:  Maintaining contact with mentees  What happens when kids get into trouble or are moved without notice?  Make sure mentors have comprehensive contact information and plans to be in touch! 51
  • 53. Evidence • Is important on a number of different levels • How can you build the case that what you are doing is working?  Compile “Good Stories” • How can you determine IF what you are doing is working? • Is there evidence that the outcomes are better for the youth? Is it the result of your new strategy? 53
  • 54. 54
  • 55. This is about things like… • Are you “impeccable” and thoughtful with your words? • Are you more likely to ask questions or to lecture? • Do youth believe that you LISTEN to them? Are they correct? • What do youth learn by watching your behavior? • Would you say you are “Mentor-like”? 55