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Introduction to BPM Sarbashrestha Panda August 2008
Coverage Detailed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Slide
What is BPM?
What is BPM ,[object Object],[object Object],[object Object],[object Object],Slide
“ What exactly is BPM? Is it a process, technology, or management discipline?”  ,[object Object],[object Object],[object Object],[object Object],[object Object],Slide
What is BPM? The evolution Slide    Ravesteyn, 2007
Process Reference Models
Process Reference Models Slide
Process Reference Models –SCOR Slide
Process Reference Models - eTOM Slide
Process Modeling
Process Mapping Basics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Slide
Diagram Construction  ,[object Object],[object Object],Slide    FUNCTION CONTROL OUTPUT INPUT MECHANISM
Example IDEFØ Diagram Slide    Build  System A3 Design System A2 Establish Reqmnts. A1 Needs Alternative Technologies Knowledge of Previous Design Customer  Expectations Understanding of Customer Requirements Requirements Contract for Tradeoff Decisions Design Product Raw Material Analysis Methods Design Methods Fabrication Methods
What to capture? Slide
What to capture? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Slide
Key Performance Indicators ,[object Object],[object Object],[object Object],[object Object],Slide    driven by the strategy > what gets measured gets done
Process Analysis
Process Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Slide
Process Design
Process Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Slide
Process Analysis / Re-designing Workflows ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Slide
Tools
BPA Vs BPMS Slide
When to use BPMS Slide    low low high high Frequency of change Complexity of coordination BPMS EAI Application server Krafzig et al. 2005
BPMS: Under the hoods Slide
Advanced Topics ,[object Object],[object Object],[object Object],[object Object],Slide
contact: sarbashrestha@gmail.com Thank you

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Introduction to BPM, Business Process Management, BPM