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Indian Education
     Sector Outlook
            (Insights on Schooling Segment)




Education
                        www.technopak.com
                        a quar terly repor t by technopak | Outlook July, 2012
01
                                                                             OVERVIEW OF INDIAN EDUCATION SECTOR
                                                                             Educational Infrastructure | Key Segments | Schooling Segment | Challenges in the Schooling Segment




Author:
Aurobindo Saxena
                                                                             06
                                                                             EMERGING BUSINESS OPPORTUNITIES
Principal Consultant | aurobindo.saxena@technopak.com | +91-9891321279
                                                                             Opportunity Assessment | Entry Strategy | K-12 Schools – Indicative Economics

Design & Development:
Bharat Kaushik
Sr. Manager-Design I bharat.kaushik@technopak.com I +91-9811661493
Arvind Sundriyal,
Assistant Manager-Design I arvind.sundriyal@technopak.com I +91-9910493934
                                                                             11
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Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment)




Overview of Indian
Education Sector
Market Overview                                                         Educational Infrastructure                                                    Another indicator of this widening gap is the number                          the midst of a change. This change is the result of several
India has the world’s largest population in the age                     The size of our educational infrastructure can be                             of students going abroad for higher education, which                          factors including the emergence of the knowledge
bracket 5 to 24 years of about 450 million. It also has                 assessed by the private and public spends on education.                       is estimated at over 0.2 million students and an annual                       economy, the need for re-skilling and retraining,
around 500 million in the 25 to 59 age bracket which                    The Indian private spend on education in 2011 was                             spending of over USD 13 billion.                                              available of Internet for collaborative learning, the low
constitutes the working population and is expected                      estimated to be over USD 60 bilion across all segments                                                                                                      cost computing revolution and the breaking down of
to continuously increase even as the world’s working                    (Schooling, Higher Education, Vocational and Ancillary)                       Key Segments                                                                  barriers to education mobility.
population ages and diminishes. This phenomenon will                    or approximately equal to 3% of our GDP. The 11th five                        The Indian Education sector can be segmented under
                                                                                                                                                                                                                                    Exhibit 4:
make India a supplier of workforce to the entire world.                 year plan (2007-12) was termed as “India’s educational                        four broad heads, namely, Schooling, Higher Education,
                                                                                                                                                                                                                                     Particulars                        TPK      2011   2020
In the wake of this reality, the Indian education system                plan” and placed the highest priority on education as                         Vocational Education & Skill Development and
                                                                                                                                                                                                                                     Schooling                         CAGR      $bn     $bn
should therefore be able to produce a workforce which                   a central instrument for achieving rapid and inclusive                        Ancillary. The Exhibit 3 below provides an overview of
is globally competitive and thus reap its demographic                   growth. At USD 54 billion, it constituted 20% of the                          the various education segments and their respective sub-                       K-12 Schools (Tuition Fee Only)    14%       29     95
dividend.                                                               plan.                                                                         segments.                                                                      Tutoring                           14%       8      26
                                                                                                                                                      Exhibit 3:                                                                     Content (Text & Multimedia)        14%      3.5     11.5
Literacy in India is one of the key deterrents to socio-                During the financial year 2011-12, the Central                                                                                                               Stationery                         14%       2      6.5
                                                                                                                                                      Schooling
economic progress of the country. The Indian literacy                   Government allocated USD 8 billion to the Department                                                                                                         Pre School                         15%      1.5      5
                                                                                                                                                      K-12 Schools | Pre-schools | Tutoring | Content | Stationery
rate currently stands at 74% compared to 12% at the                     of School Education and Literacy itself, which is the
                                                                                                                                                                                                                                     Total                                        44     144
end of British rule in 1947. Although there has been a                  main department dealing with primary education in
                                                                                                                                                      Higher Education                                                              Source: Technopak Analysis
six fold growth, the level is well below the world average              India. Yet, there exists a huge demand and supply gap,
                                                                                                                                                      Graduation (General) | Graduation (Professional)
literacy rate of 84%, and India currently has the largest               which requires a sizable and sustainable public and                           Post Graduation (General) | Post Graduation (Professional)
illiterate population compared to any other nation in                   private investment. Exhibit 2 below provides an overview
the world. A quick look at Exhibit 1 below provides an                  of the current Indian educational infrastructure and the                      Vocational Education & Skill Development                                      The big question that crops
insight into the current literacy levels of Indians.                    need gap.
                                                                                                                                                                                                                                    up is “Are our schools
                                                                                                                                                      Finishing School | IT Training | Vocational Training | Teacher Training
Exhibit 1:                                                              Exhibit 2:

                                                                                                                                                                                                                                    keeping pace with the
                                                                                               Educational Infrastructure                             Ancillary Segments
 Level of Education                         Population, mn                                                                                            Test Preparation | Technology Solution
 Illiterate                                       432                                                                         Vocational Training
                                                                            Schools (K-12)              Colleges: 33,023
 Eligible Illiterate                              274                          1.3 mn                   Universities* : 646
                                                                                                                                   Centers
                                                                                                                                   ~18,000
                                                                                                                                                      Source: Technopak Analysis
                                                                                                                                                                                                                                    changing times?”
 Children in the age group of 0-6 years           158                                                                                                 Schooling Segment
 Literate                                         778                      Govt          Private        Govt.       Private    ITI: 2,250
                                                                                                                              Polytechnics:
                                                                                                                                               ITC    The schooling segment covers the largest population of                        There is no debate on the fact that we are experiencing a
 School – up to 5th standard                      234                    1.04 mn        0.26 mn         8,000       25,023       8,350        7,200   our society as compared to any other form of education.                       fierce pace of change in an increasingly global economy.
 School – 6th to 9th standard                     358                                                                                                 The segment is also the largest education segment valued                      The challenge for schools was stated quite clearly by Jack
 School – 10th to 12th standard                   108                      No. of Students:              No. of Students:       No. of Students:      at USD 44 billion in 2011 and is expected to reach USD                        Welch, the CEO of General Electric when he said, “If
                                                                               237mn                          17mn                  4.5 mn            144 bn by the year 2020. The market size of its various                       the rate of change inside an institution is less than the
 Graduate and above                                78
                                                                                                                                                      sub-segments with growth rates and projections for the                        rate of change outside, the end is in sight.”
 Total                                           1210                        Annual Intake                Annual Intake           Annual Intake       year 2020 is mentioned in Exhibit 4.
                                                                                18 mn                        4.5 mn                 1.8 mn
Source: Technopak Analysis                                                                                                                                                                                                          Schools that ignore the trends shaping tomorrow will
                                                                                                           Additional
Therefore, as India moves ahead on the path of                               Additional
                                                                                                          Requirement
                                                                                                                                    Additional        Challenges in the Schooling Segment                                           cease to be relevant in the lives of their students, and
globalization, it needs to overhaul its education system                    Requirement                                            Requirement        We are currently living in a time when the formats in                         will quickly disappear. Therefore, we must transform
                                                                                                         Colleges: 35,000
                                                                           200,000 Schools                                          40mn seats
to meet the future demands.                                                                              Universities: 700                            which societies have consumed education services are in                       all formal institutions of learning, from pre-K through
                                                                        *includes colleges of national importance

                                                                    1                                                                                                                                                           2
Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment)




college, in order to ensure that we are preparing students                            The enrolment percentage is calculated as the ratio of                                       Shortage of Trained Teachers
for their future, not for their past.                                                 total numbers of students enrolled in specified grades to                                    The education system in India suffers from a shortage of
                                                                                      total number of children in that age group.                                                  trained teachers and this has become a big concern for
The challenge of transforming education in India cannot                                                                                                                            the education sector. The low pay scales and availability
be met by quick-fix solutions or isolated reforms. It                                 At the primary level this is upwards of 100%, as even                                        of jobs in sectors like BPO have contributed to this
can only be accomplished with a clear, coherent and                                   children greater than 11 years of age are enrolled in                                        shortfall.
coordinated vision of reform. The important thing to                                  Grades 1-5. This is largely a rural phenomenon prevalent
note here is that anything we do today to fix our schools
will take fifteen to twenty years to show significant
                                                                                      in Govt. schools across the country.                                                         We estimate that India
results. Therefore, leaders of today will need to have clear
understanding of how the world may be different 15 to
                                                                                      Public School Infrastructure
                                                                                      Poor infrastructure in Govt. schools and lack of good
                                                                                                                                                                                   will require 6.0mn more
20 years from now.                                                                    teachers have forced the Indian middle class to withdraw
                                                                                      their children from Govt. schools and enrol them in
                                                                                                                                                                                   teachers by 2020 to attain
It is evident that we are facing the challenge of an
underperforming education system. Interestingly, the
                                                                                      private schools. While private schools account for
                                                                                      20% (.26 million) of the total number of schools (1.3
                                                                                                                                                                                   the world average in
problem is not due to scarcity of funds. In the year
2011, world’s government spent over USD 2 trillion on
                                                                                      million), they provide education to more than 30% of
                                                                                      students. The increasing demand for quality education is
                                                                                                                                                                                   terms of student teacher
education. Despite increased spending, the quality of
education has barely improved.
                                                                                      also backed by the willingness to pay for it.                                                ratio. This would mean
In the following sections we assess the key challenges
                                                                                      The rise of IB schools in India over the last few years is
                                                                                      one of the key evidences of this trend. The first IB school
                                                                                                                                                                                   a requirement to train
being faced by Indian schooling system.                                               was authorized in 1976 (The Kodaikanal International
                                                                                      School, Tamil Nadu). By 2001, there were 8 IB schools
                                                                                                                                                                                   0.75mn teachers p.a.,
Enrolment Levels
Despite having the largest Kindergarten to Grade 12 (K-
                                                                                      in India and in 2011 there were 84 authorized schools.
                                                                                      This trend for better quality education, improved &
                                                                                                                                                                                   as against this the total
12) population globally, India has a low enrolment rate
in schools, especially at the senior secondary level. The
                                                                                      world class facilities and activities is going to see an
                                                                                      accelerated growth in the future. We estimate that
                                                                                                                                                                                   capacity of all B.Ed.
enrolment percentage has fallen from 113% at primary
to 81% at middle school and then to 31% at secondary
                                                                                      by 2020, India will have close to 900 IB schools, as
                                                                                      mentioned in Exhibit 6.
                                                                                                                                                                                   Colleges currently is only
& higher secondary levels. Low enrolment and high
drop-out rates are caused by low availability of schools
                                                                                      Exhibit 6                                                                                    0.25mn p.a.
                                                                                          1000                                                         100
in rural areas, low awareness, and prevalence of child                                                            Number of IB Schools          900                                The quality of education is dependent on the teachers
labour amongst lower income strata.                                                                               Growth Rate(%)                                                   and the quality of teaching. Thus in order to improve
                                                                                                     800                                               80
                                                                                                                                                                                   the quality of education it is imperative to address the
                                                                              Number of IB Schools




                                                                                                                                                            Growth Rate* (%)
                                                                                                                                                                                   shortage of teachers as well as the quality of teachers and
    346 mn children should                   237 mn children are in                                  600                                               60
         be in School                               school                                                                                                                         teacher training courses.

                                                                                                     400                                        30     40                          As a result of this, leading chains of schools are setting
                                                                                                                                          27
Exhibit 5:
                                                                                                                                 15                                                up in-house teacher training facilities.
                     Eligible     Enrolled      Gap        Enrolled                                  200                                 84            20
 School Level
                      (Mn)         (Mn)        (Mn)     percentage (%)                                                 5
                                                                                                           1                     8                                                 As per our analysis, states like Bihar, Uttar Pradesh and
 Grades 1-5                                                                                                           2
                        118          133        -15           113%                                     0                                               0                           Jharkhand have an acute shortage of teachers. Smaller
 (ages 6-11)                                                                                               1976       1991      2001     2011   2020                               states like Andaman & Nicobar Islands, Arunachal
 Grades 6-8                                                                           Source: Technopak Analysis
                         68           55         13            81%                                                                                                                 Pradesh, Jammu & Kashmir, Himachal Pradesh,
 (ages 11-14)
                                                                                      Capacity Constraints                                                                         Lakshadweep and Sikkim have a much better student
 Grades 9-12                                                                          Metros like Delhi and Mumbai have very high land                                             teacher ratio.
                        160           49        111            31%
 (ages 14-18)
                                                                                      prices and almost no vacant education land parcels,
 Total                  346          237        109           68%
                                                                                      thereby limiting capacity expansion. The limited capacity                                    Quality of Education
                                                                                      in established quality schools has resulted in higher fees                                   As if the shortage of teachers was not sufficient to degrade
 •	 The enrolment ratio drops to 81% after primary                                    being charged by schools.                                                                    the quality of Indian education, most schools still follow
    schooling and to 31% in grades 9 to 12                                                                                                                                         the rote learning practices, which hamper the quality
 •	 The ‘gap” is because of a combination of children in                              A state wise analysis on the need gap indicates a shortage                                   of education severely. This is further supplemented by
    school, high drop-out ratios at different levels, and                             of schools in Chandigarh, Kerala and Delhi/NCR. In                                           ineffective assessment of students. The overwhelming
    the demand supply gap. These estimates include                                    places like Delhi, this situation is expected to remain                                      acceptance of international boards like the IB and
    the formal and non-formal education segments                                      unchanged due to high land costs and unavailability of                                       the Cambridge, indicate that people are looking at
                                                                                      new school land parcels. Probably running schools in                                         alternative curriculums and pedagogies that lean towards
Source: UNESCO Institute for Statistics, DISE, MHRD, Technopak Analysis
                                                                                      shifts could address some of these issues.                                                   practical and applied learning rather than rote learning.

                                                                          3                                                                                                    4
Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment)




                                                                                                                                       Emerging
Annual Status of Education Report (ASER) 2011                           PISA 2009+
                                                                                                                                       Business
                                                                                                                                       Opportunities
ASER is the largest annual survey of children in rural                  The OECD Programme for International Student
India. Facilitated by Pratham, ASER is undertaken                       Assessment (PISA) is an international comparative
by local organizations and concerned citizens. ASER                     survey of the knowledge and skills possessed by 15 year-
2011 reached 558 districts, 16,017 villages, 327,372                    olds in reading, mathematics and science. PISA seeks to
households and 633,465 children. According to the                       measure how young adults have acquired the knowledge
ASER Report 2011 the current education infrastructure                   and skills required to function as successful members of
is in a very bad shape. Some key highlights of the report               society. PISA is a regular, ongoing series of assessments
are as under:                                                           that are administered in participating countries every
                                                                        three years. PISA provides a set of indicators that can        Education, across the spectrum, can be a profitable business, if operations are managed efficiently. Indian Education
•	   Decline in Reading Levels: Nationally, reading                     be tracked across time to assist in monitoring trends in       companies have been reporting substantial growth in the last 5 years with several new ventures mushrooming thick and
     levels are estimated to have declined in many states               these educational outcomes.                                    fast. Growth in the private education market has largely been a function of India’s GDP and population growth coupled
     across North India. The All India figure for the                                                                                  with increasing household income and increasing demand for quality education.
     proportion of children in Std V able to read a Std                 India’s debut at the prestigious PISA saw the participartion
     2 level text has dropped from 53.7% in 2010 to                     of some sixteen thousand 15-year-olds from schools in          In the following section, we have discussed the various feasible entry strategies into the education market for a new
     48.2% in 2011. Such declines are not visible in the                Himachal Pradesh and Tamil Nadu. They ranked near              player.
     southern states.                                                   the bottom in all categories, outscoring only Kyrgyzstan.
                                                                        Ironically, after such a disappointing performance, the        Opportunity Assessment
•	   Decline in Arithmetic Levels: Basic arithmetic                     Indian administration decided not to take part in the          We have tried to create a set of filters which can be used by a new entrant to decide on which segment to enter in the
     levels estimated in ASER 2011 also show a decline.                 next cycle of PISA rankings.                                   schooling space. Each parameter has been given a weightage, based on our understanding. Based on these parameters
     For example, nationally, the proportion of Std III                                                                                and their respective weightages, each sub-segment is ranked on a scale of 0 to 4, where 0 is represented by a blank circle
     children able to solve a 2 digit subtraction problem               Current Regulations
                                                                                                                                       and 4 by a fully shaded circle. The score and weights can be multiplied for each category and added to arrive at a total
     with borrowing has dropped from 36.3% in 2010 to                   The school segment is also moderately regulated. Some
                                                                                                                                       score for a sub-segment.
     29.9% in 2011. Among Std V children, the ability                   of the key regulations include:
                                                                                                                                       Exhibit 7:
     to do similar subtraction problems has dropped                     •	   The school must be formed as a Trust or Society,
     from 70.9% in 2010 to 61.0% in 2011.                                    even if it is a privately funded school.                   S. No.       Weight               Parameter           K-12 Schools   Tutoring    Content      Pre Schools    Stationery
                                                                                                                                           1            10          Market Opportunity
•	   Decline in Attendance: At the All India level,                     •	   The surplus must be ploughed back for the                     2            15               Regulation
     children’s attendance shows a decline from 73.4%                        improvement of the school.
                                                                                                                                           3            20            Financial Metrics
     in 2007 to 70.9% in 2011 in rural primary schools.
                                                                        •	   The school must be established as a non-proprietary           4            15           International tie-up
                                                                             entity without any direct control held by a family            5            15                Scalability
•	   Multi-Grade classrooms: Nationally, for rural
                                                                             or individual.                                                6            15          Operational Feasibility
     government primary schools, data suggests that
     over half of all classes visited are multi-grade. For              •	   A school is not allowed to pay out dividends.                 7            10              Social Impact
     example, all India Std 2 was sitting with one or                                                                                  Source: Technopak Analysis
     more other classes in 58.3% of Std 2 classes in                    •	   Admissions cannot be granted on the basis of any
     primary schools were sitting with another class. This                   form of donations.
     figure is 53% for Std 4.                                           •	   The Right to Education Act requires even private          From the above quantitative analysis, K-12 schools emerge as the preferred choice for entering the space, followed
                                                                             schools to ensure 25% reservation for children from       by Tutoring and Content, Preschools and Stationery. Interestingly, all the sub-segments of the schooling space other
                                                                             disadvantaged and weaker sections.                        than the K-12 segment have an asset light model and are also less regulated. However, K-12 segment has tremendous
                                                                                                                                       potential for a long term investor.


                                                                    5                                                                                                                                  6
Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment)




                                                                                       A quick look at the following Exhibit will provide an insight
Besides a quantitative assessment we have also analysed various                        into the advantages and disadvantages of the various entry
schooling sub-segments for their respective positives and                              strategies.
concerns:
                                                                                                  Exhibit 9:




                                                                                       High
Exhibit 8:                                                                                                           Greenfield - Own Brand
 Particulars                     Positives                   Concerns                                                Advantages
                                                                                                                     •	 Own Brand
 Schools Segment                                                                                                     •	 No Royalty payments
                         •	 Recession proof                                                                          Disadvantages
                         •	 Zero working capital     •	 High Investment                                              •	 Moderate ramp up
                         •	 Assured returns after    •	 Payback period of                                            •	 Brand building takes time
 K-12 Schools               the initial 3-5 years.      8-10 years.
 (Tuition Fee            •	 Core segment of          •	 2-3 years to break                                           Greenfield - JV
 Only)                      education                   even                                                         Advantages
                         •	 Target Audience has      •	 Regulatory hurdles                                           •	 Faster rampup
                            high propensity to          impact the progress.                                         •	 Well laid out systems and processes
                            spend




                                                                                              Preference Continuum
                                                                                                                     Disadvantages
                         •	 Low capital                                                                              •	 Less Returns to individual partners
                                                     •	 Unorganized and
                            requirement
                                                        localized market
 Tutoring                •	 High margins                                                                             Greenfield - Franchisee
                                                     •	 More people driven
                         •	 High usage amongst                                                                       Advantages
                                                        than process driven
                            target audience                                                                          •	 Faster ramp up
                         •	 Grows in sync with       •	 Growth hindered by                                           •	 Well laid out systems and processe
                            the schools and             reuse of books and                                           Disadvantages
                            enrolment                   piracy                                                       •	 Substantial Roayalty payouts
 Content
                         •	 Low capital              •	 Availability of online                                       •	 Strict operational norms
 (Text &
                            requirement                 and free content
 Multimedia)                                                                                                         Brownfield
                         •	 High Margins             •	 Subject to changes
                         •	 Low on regulations          in syllabus and                                              Advantages
                         •	 Highly scalable             regulations on price.                                        •	 Less lead time
                                                                                                                     •	 Assured cashflows
                         •	 More focus on
                                                     •	 Inventory
                            spending on expensive                                                                    Disadvantages
 Stationery                                             management
                            items.                                                                                   •	 Pre established brand image
                                                     •	 Low entry barrier
                         •	 Low regulations                                                                          •	 Difficult to change the existing infrastructure and manpower




                                                                                       Low
                                                     •	 Likely to remain                                             •	 Huge upfront payouts & mode of payment
                                                        restricted to urban                       Source: Technopak Analysis
                         •	 Target Audience has
                                                        areas.
                            high propensity to
                                                     •	 Low entry barrier
                            spend                                                      Technically, one can also acquire an existing school and thereby
                                                     •	 Highly sensitive and
 Pre School              •	 Low on Regulations
                         •	 Anti-Recession
                                                        operational intensive          enter the market. However, from our experience this is a tough
                                                        as target audience             nut to crack for many reasons. Primarily, the question is around
                         •	 Zero Working Capital
                                                        consists of children in
                         •	 Easy exit option
                                                        the age group of 2-5
                                                                                       the mode of payment, followed by valuations and then finally
                                                        years.                         turning around the school in terms of top line and brand
Source: Technopak Analysis                                                             image. The Brownfield approach is also not very scalable as the
                                                                                       amount of initial investment is huge.
From our analysis K-12 segment emerges as the most promising
segment for a new entrant to venture. However, specific                                Currently, the private schools are being set up using a two-
assessments can be undertaken based on entrants’ needs and                             tier structure for investment with a management company
preferences.                                                                           providing various services to the trust and a separate
                                                                                       infrastructure company providing the land & building to the
Entry Strategy                                                                         trust on lease.
Broadly, one can enter the K-12 segment either through a
Greenfield (set up a new school) or a Brownfield (acquire an                           Setting up schools is highly capital intensive. In order to improve
existing school) approach. In the Greenfield approach, there are                       economics, players are setting up schools in JVs with real estate
choices available in terms of setting up an own brand school or                        developers. Undertaking management contracts for existing
setting up a franchisee school or having a hybrid model where                          or new schools is another model being used by private players
hypothetically there can be three different partners – one who                         to capitalize on K-12 market potential. Some professionally
owns the land, a second constructs the infrastructure and a                            managed school chains are using a mix of franchisee and owned
third manages the school.                                                              schools in order to scale up. Though franchisee model is less
                                                                                       capital intensive and helps in faster ramp up, yet it requires
                                                                                       significant effort in managing operations.

                                                                            7                    8
Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment)




Schools will go from ‘buildings’ to
‘nerve centers’, with walls that are                                                   An important factor to be considered while setting up a Greenfield school is the fact that schools
                                                                                       have an academic cycle which typically starts in April in the North and June in the South. A school
porous and transparent,                                                                must begin in these months only, based on its location. Further, admission process typically starts
                                                                                       three months before this, by when the school infrastructure should be ready.


connecting teachers,                                                                   It is also important to highlight that the objective for setting up the school should ideally not be
                                                                                       maximizing returns on investment but the child’s learning. A critical imperative factor for this is
                                                                                       not only the quality of teachers but also the student teacher ratio. Ideally, schools should restrict
students and                                                                           the number of students in the early grades to a maximum of 20 and 30 in the senior grades.

                                                                                       K-12 Schools – Indicative Economics
the community                                                                          Schools can broadly be classified as International Schools (Offering IB/Cambridge curriculum),
                                                                                       Premium schools and Masstige schools. Defining premium and Masstige schools is slightly
                                                                                       subjective as a Masstige school in Tier 1 city may be a premium school for a Tier 3 town/city. It is
 to the wealth                                                                         evident from the above table that International schools require the maximum investment and also
                                                                                       has the potential to offer the most profitable business proposition.


of knowledge
                                                                                       Exhibit 10:

                                                                                        Particulars                     School Type        Investment   No. of Students   Annual Fees     Returns
                                                                                                                                           (USD mn)                         (USD)


that exists in                                                                          Tier 1 – International School
                                                                                        Tier 1 – Premium School
                                                                                        Tier 1 – Masstige School
                                                                                                                        Residential
                                                                                                                           Day
                                                                                                                           Day
                                                                                                                                             15-20
                                                                                                                                             8-10
                                                                                                                                              3-4
                                                                                                                                                             1500
                                                                                                                                                             1800
                                                                                                                                                             1800
                                                                                                                                                                          10,000-15,000
                                                                                                                                                                           1,400-2,000
                                                                                                                                                                            700-800
                                                                                                                                                                                           25%
                                                                                                                                                                                           20%
                                                                                                                                                                                           18%

the world.                                                                              Tier 2 and 3 – Premium
                                                                                       Source: Technopak Analysis
                                                                                                                           Day               4-10            1800          600 – 2,000    15 - 20%



                                                                                       The key disclaimer on the above numbers is that these are only indicative, feasible business options
                                                                                       can be worked out for any level of investment and fee combination. Technopak does not suggest
                                                                                       that schools cannot be set up below an investment level of $3mn or upwards of $20mn. It should
                                                                                       also not be construed that schools are not feasible below an annual fee level of $600 p.a.

                                                                                       Having said that, the feasibility study for a school in a particular location, based on the school type
                                                                                       (day, week-boarding, residential) is important before making a choice of school type. Based on
                                                                                       our analysis, while all school types present great, albeit varied investment opportunity, the vision
                                                                                       should be to set up run a school which is an epitome of child’s learning.

                                                                                       Schools in the 21st century will be required to be laced with a project-based curriculum for life
                                                                                       aimed at engaging students in addressing real-world problems, issues important to humanity,
                                                                                       and questions that matter. Schools will be required to be designed differently, placing equal or
                                                                                       more emphasis on the informal learning spaces so that it liberates the point of learning from the
                                                                                       confines of four walls of the classroom, and in the process, liberates the minds of those present in
                                                                                       the classroom as well.

                                                                                       This will be a dramatic departure from the factory-model education of the past. It is abandonment,
                                                                                       finally, of textbook-driven, teacher-centred, paper and pencil schooling. It means a new way of
                                                                                       understanding the concept of “knowledge”, a new definition of the “educated person”.

                                                                                       Schools will go from ‘buildings’ to ‘nerve centers’, with walls that are porous and transparent,
                                                                                       connecting teachers, students and the community to the wealth of knowledge that exists in the
                                                                                       world.

                                                                                       A school of tomorrow will thus focus on ensuring that students and teachers understand that
                                                                                       they must be prepared to engender a mindset that involves adaptability, flexibility; a mindset
                                                                                       that embraces and does not fear constant change; a mindset in which they will view a future of
                                                                                       constant change with wonder and awe, rather than concern.




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About
Technopak
India’s leading management consulting firm with more than 20 years of experience in working with organizations
across consumer goods and services.

Founded on the principle of “concept to commissioning”, we partner our clients to identify their maximum-value
opportunities, provide solutions to their key challenges and help them create a robust and high growth business models.

We have the ability to be the strategic advisors with customized solution during the ideation phase, implementation
guide through start-up and a trusted advisor overall.

Drawing from the extensive experience of more than 175 professionals, Technopak focuses on six major divisions,
which are Fashion & Textile, Retail & Consumer Goods, Healthcare, Education, Food & Agriculture and Leisure &
Tourism.


Our key services are:
Business Strategy. Assistance in developing value creating strategies based on consumer insights, competition mapping,
international benchmarking and client capabilities.

Start-Up Assistance. : Leveraging operations and industry expertise to ‘commission the concept’ on turnkey basis.

Performance Enhancement. Operations, industry & management of change expertise to enhance the performance
and value of client operations and businesses.

Capital Advisory. Supporting business strategy and execution with comprehensive capital advisory in our industries
of focus.

Consumer Insights. Holistic consumer & shopper understanding applied to offer implementable business solutions.




                                                          11
For further dialogue, please contact:

                                             Enayet Kabir
                                         Associate Director
                                    enayet.kabir@technopak.com
                                        T: +91-9999034360


                                         Aurobindo Saxena
                                        Principal Consultant
                                 aurobindo.saxena@technopak.com
                                        T: +91-9891321279




                       www.technopak.com




                             Technopak Advisors Pvt. Ltd.
4th Floor, Tower A, Building 8, DLF Cyber City, Phase II, Gurgaon 122 002 (National Capital Region of Delhi)
                              T: +91-124-454 1111, F: +91-124-454 1198

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Education outlook - k-12 segment report - july 2012

  • 1. Indian Education Sector Outlook (Insights on Schooling Segment) Education www.technopak.com a quar terly repor t by technopak | Outlook July, 2012
  • 2. 01 OVERVIEW OF INDIAN EDUCATION SECTOR Educational Infrastructure | Key Segments | Schooling Segment | Challenges in the Schooling Segment Author: Aurobindo Saxena 06 EMERGING BUSINESS OPPORTUNITIES Principal Consultant | aurobindo.saxena@technopak.com | +91-9891321279 Opportunity Assessment | Entry Strategy | K-12 Schools – Indicative Economics Design & Development: Bharat Kaushik Sr. Manager-Design I bharat.kaushik@technopak.com I +91-9811661493 Arvind Sundriyal, Assistant Manager-Design I arvind.sundriyal@technopak.com I +91-9910493934 11 ABOUT TECHNOPAK
  • 3. Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment) Overview of Indian Education Sector Market Overview Educational Infrastructure Another indicator of this widening gap is the number the midst of a change. This change is the result of several India has the world’s largest population in the age The size of our educational infrastructure can be of students going abroad for higher education, which factors including the emergence of the knowledge bracket 5 to 24 years of about 450 million. It also has assessed by the private and public spends on education. is estimated at over 0.2 million students and an annual economy, the need for re-skilling and retraining, around 500 million in the 25 to 59 age bracket which The Indian private spend on education in 2011 was spending of over USD 13 billion. available of Internet for collaborative learning, the low constitutes the working population and is expected estimated to be over USD 60 bilion across all segments cost computing revolution and the breaking down of to continuously increase even as the world’s working (Schooling, Higher Education, Vocational and Ancillary) Key Segments barriers to education mobility. population ages and diminishes. This phenomenon will or approximately equal to 3% of our GDP. The 11th five The Indian Education sector can be segmented under Exhibit 4: make India a supplier of workforce to the entire world. year plan (2007-12) was termed as “India’s educational four broad heads, namely, Schooling, Higher Education, Particulars TPK 2011 2020 In the wake of this reality, the Indian education system plan” and placed the highest priority on education as Vocational Education & Skill Development and Schooling CAGR $bn $bn should therefore be able to produce a workforce which a central instrument for achieving rapid and inclusive Ancillary. The Exhibit 3 below provides an overview of is globally competitive and thus reap its demographic growth. At USD 54 billion, it constituted 20% of the the various education segments and their respective sub- K-12 Schools (Tuition Fee Only) 14% 29 95 dividend. plan. segments. Tutoring 14% 8 26 Exhibit 3: Content (Text & Multimedia) 14% 3.5 11.5 Literacy in India is one of the key deterrents to socio- During the financial year 2011-12, the Central Stationery 14% 2 6.5 Schooling economic progress of the country. The Indian literacy Government allocated USD 8 billion to the Department Pre School 15% 1.5 5 K-12 Schools | Pre-schools | Tutoring | Content | Stationery rate currently stands at 74% compared to 12% at the of School Education and Literacy itself, which is the Total 44 144 end of British rule in 1947. Although there has been a main department dealing with primary education in Higher Education Source: Technopak Analysis six fold growth, the level is well below the world average India. Yet, there exists a huge demand and supply gap, Graduation (General) | Graduation (Professional) literacy rate of 84%, and India currently has the largest which requires a sizable and sustainable public and Post Graduation (General) | Post Graduation (Professional) illiterate population compared to any other nation in private investment. Exhibit 2 below provides an overview the world. A quick look at Exhibit 1 below provides an of the current Indian educational infrastructure and the Vocational Education & Skill Development The big question that crops insight into the current literacy levels of Indians. need gap. up is “Are our schools Finishing School | IT Training | Vocational Training | Teacher Training Exhibit 1: Exhibit 2: keeping pace with the Educational Infrastructure Ancillary Segments Level of Education Population, mn Test Preparation | Technology Solution Illiterate 432 Vocational Training Schools (K-12) Colleges: 33,023 Eligible Illiterate 274 1.3 mn Universities* : 646 Centers ~18,000 Source: Technopak Analysis changing times?” Children in the age group of 0-6 years 158 Schooling Segment Literate 778 Govt Private Govt. Private ITI: 2,250 Polytechnics: ITC The schooling segment covers the largest population of There is no debate on the fact that we are experiencing a School – up to 5th standard 234 1.04 mn 0.26 mn 8,000 25,023 8,350 7,200 our society as compared to any other form of education. fierce pace of change in an increasingly global economy. School – 6th to 9th standard 358 The segment is also the largest education segment valued The challenge for schools was stated quite clearly by Jack School – 10th to 12th standard 108 No. of Students: No. of Students: No. of Students: at USD 44 billion in 2011 and is expected to reach USD Welch, the CEO of General Electric when he said, “If 237mn 17mn 4.5 mn 144 bn by the year 2020. The market size of its various the rate of change inside an institution is less than the Graduate and above 78 sub-segments with growth rates and projections for the rate of change outside, the end is in sight.” Total 1210 Annual Intake Annual Intake Annual Intake year 2020 is mentioned in Exhibit 4. 18 mn 4.5 mn 1.8 mn Source: Technopak Analysis Schools that ignore the trends shaping tomorrow will Additional Therefore, as India moves ahead on the path of Additional Requirement Additional Challenges in the Schooling Segment cease to be relevant in the lives of their students, and globalization, it needs to overhaul its education system Requirement Requirement We are currently living in a time when the formats in will quickly disappear. Therefore, we must transform Colleges: 35,000 200,000 Schools 40mn seats to meet the future demands. Universities: 700 which societies have consumed education services are in all formal institutions of learning, from pre-K through *includes colleges of national importance 1 2
  • 4. Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment) college, in order to ensure that we are preparing students The enrolment percentage is calculated as the ratio of Shortage of Trained Teachers for their future, not for their past. total numbers of students enrolled in specified grades to The education system in India suffers from a shortage of total number of children in that age group. trained teachers and this has become a big concern for The challenge of transforming education in India cannot the education sector. The low pay scales and availability be met by quick-fix solutions or isolated reforms. It At the primary level this is upwards of 100%, as even of jobs in sectors like BPO have contributed to this can only be accomplished with a clear, coherent and children greater than 11 years of age are enrolled in shortfall. coordinated vision of reform. The important thing to Grades 1-5. This is largely a rural phenomenon prevalent note here is that anything we do today to fix our schools will take fifteen to twenty years to show significant in Govt. schools across the country. We estimate that India results. Therefore, leaders of today will need to have clear understanding of how the world may be different 15 to Public School Infrastructure Poor infrastructure in Govt. schools and lack of good will require 6.0mn more 20 years from now. teachers have forced the Indian middle class to withdraw their children from Govt. schools and enrol them in teachers by 2020 to attain It is evident that we are facing the challenge of an underperforming education system. Interestingly, the private schools. While private schools account for 20% (.26 million) of the total number of schools (1.3 the world average in problem is not due to scarcity of funds. In the year 2011, world’s government spent over USD 2 trillion on million), they provide education to more than 30% of students. The increasing demand for quality education is terms of student teacher education. Despite increased spending, the quality of education has barely improved. also backed by the willingness to pay for it. ratio. This would mean In the following sections we assess the key challenges The rise of IB schools in India over the last few years is one of the key evidences of this trend. The first IB school a requirement to train being faced by Indian schooling system. was authorized in 1976 (The Kodaikanal International School, Tamil Nadu). By 2001, there were 8 IB schools 0.75mn teachers p.a., Enrolment Levels Despite having the largest Kindergarten to Grade 12 (K- in India and in 2011 there were 84 authorized schools. This trend for better quality education, improved & as against this the total 12) population globally, India has a low enrolment rate in schools, especially at the senior secondary level. The world class facilities and activities is going to see an accelerated growth in the future. We estimate that capacity of all B.Ed. enrolment percentage has fallen from 113% at primary to 81% at middle school and then to 31% at secondary by 2020, India will have close to 900 IB schools, as mentioned in Exhibit 6. Colleges currently is only & higher secondary levels. Low enrolment and high drop-out rates are caused by low availability of schools Exhibit 6 0.25mn p.a. 1000 100 in rural areas, low awareness, and prevalence of child Number of IB Schools 900 The quality of education is dependent on the teachers labour amongst lower income strata. Growth Rate(%) and the quality of teaching. Thus in order to improve 800 80 the quality of education it is imperative to address the Number of IB Schools Growth Rate* (%) shortage of teachers as well as the quality of teachers and 346 mn children should 237 mn children are in 600 60 be in School school teacher training courses. 400 30 40 As a result of this, leading chains of schools are setting 27 Exhibit 5: 15 up in-house teacher training facilities. Eligible Enrolled Gap Enrolled 200 84 20 School Level (Mn) (Mn) (Mn) percentage (%) 5 1 8 As per our analysis, states like Bihar, Uttar Pradesh and Grades 1-5 2 118 133 -15 113% 0 0 Jharkhand have an acute shortage of teachers. Smaller (ages 6-11) 1976 1991 2001 2011 2020 states like Andaman & Nicobar Islands, Arunachal Grades 6-8 Source: Technopak Analysis 68 55 13 81% Pradesh, Jammu & Kashmir, Himachal Pradesh, (ages 11-14) Capacity Constraints Lakshadweep and Sikkim have a much better student Grades 9-12 Metros like Delhi and Mumbai have very high land teacher ratio. 160 49 111 31% (ages 14-18) prices and almost no vacant education land parcels, Total 346 237 109 68% thereby limiting capacity expansion. The limited capacity Quality of Education in established quality schools has resulted in higher fees As if the shortage of teachers was not sufficient to degrade • The enrolment ratio drops to 81% after primary being charged by schools. the quality of Indian education, most schools still follow schooling and to 31% in grades 9 to 12 the rote learning practices, which hamper the quality • The ‘gap” is because of a combination of children in A state wise analysis on the need gap indicates a shortage of education severely. This is further supplemented by school, high drop-out ratios at different levels, and of schools in Chandigarh, Kerala and Delhi/NCR. In ineffective assessment of students. The overwhelming the demand supply gap. These estimates include places like Delhi, this situation is expected to remain acceptance of international boards like the IB and the formal and non-formal education segments unchanged due to high land costs and unavailability of the Cambridge, indicate that people are looking at new school land parcels. Probably running schools in alternative curriculums and pedagogies that lean towards Source: UNESCO Institute for Statistics, DISE, MHRD, Technopak Analysis shifts could address some of these issues. practical and applied learning rather than rote learning. 3 4
  • 5. Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment) Emerging Annual Status of Education Report (ASER) 2011 PISA 2009+ Business Opportunities ASER is the largest annual survey of children in rural The OECD Programme for International Student India. Facilitated by Pratham, ASER is undertaken Assessment (PISA) is an international comparative by local organizations and concerned citizens. ASER survey of the knowledge and skills possessed by 15 year- 2011 reached 558 districts, 16,017 villages, 327,372 olds in reading, mathematics and science. PISA seeks to households and 633,465 children. According to the measure how young adults have acquired the knowledge ASER Report 2011 the current education infrastructure and skills required to function as successful members of is in a very bad shape. Some key highlights of the report society. PISA is a regular, ongoing series of assessments are as under: that are administered in participating countries every three years. PISA provides a set of indicators that can Education, across the spectrum, can be a profitable business, if operations are managed efficiently. Indian Education • Decline in Reading Levels: Nationally, reading be tracked across time to assist in monitoring trends in companies have been reporting substantial growth in the last 5 years with several new ventures mushrooming thick and levels are estimated to have declined in many states these educational outcomes. fast. Growth in the private education market has largely been a function of India’s GDP and population growth coupled across North India. The All India figure for the with increasing household income and increasing demand for quality education. proportion of children in Std V able to read a Std India’s debut at the prestigious PISA saw the participartion 2 level text has dropped from 53.7% in 2010 to of some sixteen thousand 15-year-olds from schools in In the following section, we have discussed the various feasible entry strategies into the education market for a new 48.2% in 2011. Such declines are not visible in the Himachal Pradesh and Tamil Nadu. They ranked near player. southern states. the bottom in all categories, outscoring only Kyrgyzstan. Ironically, after such a disappointing performance, the Opportunity Assessment • Decline in Arithmetic Levels: Basic arithmetic Indian administration decided not to take part in the We have tried to create a set of filters which can be used by a new entrant to decide on which segment to enter in the levels estimated in ASER 2011 also show a decline. next cycle of PISA rankings. schooling space. Each parameter has been given a weightage, based on our understanding. Based on these parameters For example, nationally, the proportion of Std III and their respective weightages, each sub-segment is ranked on a scale of 0 to 4, where 0 is represented by a blank circle children able to solve a 2 digit subtraction problem Current Regulations and 4 by a fully shaded circle. The score and weights can be multiplied for each category and added to arrive at a total with borrowing has dropped from 36.3% in 2010 to The school segment is also moderately regulated. Some score for a sub-segment. 29.9% in 2011. Among Std V children, the ability of the key regulations include: Exhibit 7: to do similar subtraction problems has dropped • The school must be formed as a Trust or Society, from 70.9% in 2010 to 61.0% in 2011. even if it is a privately funded school. S. No. Weight Parameter K-12 Schools Tutoring Content Pre Schools Stationery 1 10 Market Opportunity • Decline in Attendance: At the All India level, • The surplus must be ploughed back for the 2 15 Regulation children’s attendance shows a decline from 73.4% improvement of the school. 3 20 Financial Metrics in 2007 to 70.9% in 2011 in rural primary schools. • The school must be established as a non-proprietary 4 15 International tie-up entity without any direct control held by a family 5 15 Scalability • Multi-Grade classrooms: Nationally, for rural or individual. 6 15 Operational Feasibility government primary schools, data suggests that over half of all classes visited are multi-grade. For • A school is not allowed to pay out dividends. 7 10 Social Impact example, all India Std 2 was sitting with one or Source: Technopak Analysis more other classes in 58.3% of Std 2 classes in • Admissions cannot be granted on the basis of any primary schools were sitting with another class. This form of donations. figure is 53% for Std 4. • The Right to Education Act requires even private From the above quantitative analysis, K-12 schools emerge as the preferred choice for entering the space, followed schools to ensure 25% reservation for children from by Tutoring and Content, Preschools and Stationery. Interestingly, all the sub-segments of the schooling space other disadvantaged and weaker sections. than the K-12 segment have an asset light model and are also less regulated. However, K-12 segment has tremendous potential for a long term investor. 5 6
  • 6. Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment)   A quick look at the following Exhibit will provide an insight Besides a quantitative assessment we have also analysed various into the advantages and disadvantages of the various entry schooling sub-segments for their respective positives and strategies. concerns: Exhibit 9: High Exhibit 8: Greenfield - Own Brand Particulars Positives Concerns Advantages • Own Brand Schools Segment • No Royalty payments • Recession proof Disadvantages • Zero working capital • High Investment • Moderate ramp up • Assured returns after • Payback period of • Brand building takes time K-12 Schools the initial 3-5 years. 8-10 years. (Tuition Fee • Core segment of • 2-3 years to break Greenfield - JV Only) education even Advantages • Target Audience has • Regulatory hurdles • Faster rampup high propensity to impact the progress. • Well laid out systems and processes spend Preference Continuum Disadvantages • Low capital • Less Returns to individual partners • Unorganized and requirement localized market Tutoring • High margins Greenfield - Franchisee • More people driven • High usage amongst Advantages than process driven target audience • Faster ramp up • Grows in sync with • Growth hindered by • Well laid out systems and processe the schools and reuse of books and Disadvantages enrolment piracy • Substantial Roayalty payouts Content • Low capital • Availability of online • Strict operational norms (Text & requirement and free content Multimedia) Brownfield • High Margins • Subject to changes • Low on regulations in syllabus and Advantages • Highly scalable regulations on price. • Less lead time • Assured cashflows • More focus on • Inventory spending on expensive Disadvantages Stationery management items. • Pre established brand image • Low entry barrier • Low regulations • Difficult to change the existing infrastructure and manpower Low • Likely to remain • Huge upfront payouts & mode of payment restricted to urban Source: Technopak Analysis • Target Audience has areas. high propensity to • Low entry barrier spend Technically, one can also acquire an existing school and thereby • Highly sensitive and Pre School • Low on Regulations • Anti-Recession operational intensive enter the market. However, from our experience this is a tough as target audience nut to crack for many reasons. Primarily, the question is around • Zero Working Capital consists of children in • Easy exit option the age group of 2-5 the mode of payment, followed by valuations and then finally years. turning around the school in terms of top line and brand Source: Technopak Analysis image. The Brownfield approach is also not very scalable as the amount of initial investment is huge. From our analysis K-12 segment emerges as the most promising segment for a new entrant to venture. However, specific Currently, the private schools are being set up using a two- assessments can be undertaken based on entrants’ needs and tier structure for investment with a management company preferences. providing various services to the trust and a separate infrastructure company providing the land & building to the Entry Strategy trust on lease. Broadly, one can enter the K-12 segment either through a Greenfield (set up a new school) or a Brownfield (acquire an Setting up schools is highly capital intensive. In order to improve existing school) approach. In the Greenfield approach, there are economics, players are setting up schools in JVs with real estate choices available in terms of setting up an own brand school or developers. Undertaking management contracts for existing setting up a franchisee school or having a hybrid model where or new schools is another model being used by private players hypothetically there can be three different partners – one who to capitalize on K-12 market potential. Some professionally owns the land, a second constructs the infrastructure and a managed school chains are using a mix of franchisee and owned third manages the school. schools in order to scale up. Though franchisee model is less capital intensive and helps in faster ramp up, yet it requires significant effort in managing operations. 7 8
  • 7. Outlook July, 2012 | Indian Education Sector Outlook (Insights on Schooling Segment) Schools will go from ‘buildings’ to ‘nerve centers’, with walls that are An important factor to be considered while setting up a Greenfield school is the fact that schools have an academic cycle which typically starts in April in the North and June in the South. A school porous and transparent, must begin in these months only, based on its location. Further, admission process typically starts three months before this, by when the school infrastructure should be ready. connecting teachers, It is also important to highlight that the objective for setting up the school should ideally not be maximizing returns on investment but the child’s learning. A critical imperative factor for this is not only the quality of teachers but also the student teacher ratio. Ideally, schools should restrict students and the number of students in the early grades to a maximum of 20 and 30 in the senior grades. K-12 Schools – Indicative Economics the community Schools can broadly be classified as International Schools (Offering IB/Cambridge curriculum), Premium schools and Masstige schools. Defining premium and Masstige schools is slightly subjective as a Masstige school in Tier 1 city may be a premium school for a Tier 3 town/city. It is to the wealth evident from the above table that International schools require the maximum investment and also has the potential to offer the most profitable business proposition. of knowledge Exhibit 10: Particulars School Type Investment No. of Students Annual Fees Returns (USD mn) (USD) that exists in Tier 1 – International School Tier 1 – Premium School Tier 1 – Masstige School Residential Day Day 15-20 8-10 3-4 1500 1800 1800 10,000-15,000 1,400-2,000 700-800 25% 20% 18% the world. Tier 2 and 3 – Premium Source: Technopak Analysis Day 4-10 1800 600 – 2,000 15 - 20% The key disclaimer on the above numbers is that these are only indicative, feasible business options can be worked out for any level of investment and fee combination. Technopak does not suggest that schools cannot be set up below an investment level of $3mn or upwards of $20mn. It should also not be construed that schools are not feasible below an annual fee level of $600 p.a. Having said that, the feasibility study for a school in a particular location, based on the school type (day, week-boarding, residential) is important before making a choice of school type. Based on our analysis, while all school types present great, albeit varied investment opportunity, the vision should be to set up run a school which is an epitome of child’s learning. Schools in the 21st century will be required to be laced with a project-based curriculum for life aimed at engaging students in addressing real-world problems, issues important to humanity, and questions that matter. Schools will be required to be designed differently, placing equal or more emphasis on the informal learning spaces so that it liberates the point of learning from the confines of four walls of the classroom, and in the process, liberates the minds of those present in the classroom as well. This will be a dramatic departure from the factory-model education of the past. It is abandonment, finally, of textbook-driven, teacher-centred, paper and pencil schooling. It means a new way of understanding the concept of “knowledge”, a new definition of the “educated person”. Schools will go from ‘buildings’ to ‘nerve centers’, with walls that are porous and transparent, connecting teachers, students and the community to the wealth of knowledge that exists in the world. A school of tomorrow will thus focus on ensuring that students and teachers understand that they must be prepared to engender a mindset that involves adaptability, flexibility; a mindset that embraces and does not fear constant change; a mindset in which they will view a future of constant change with wonder and awe, rather than concern. 9 10
  • 8. About Technopak India’s leading management consulting firm with more than 20 years of experience in working with organizations across consumer goods and services. Founded on the principle of “concept to commissioning”, we partner our clients to identify their maximum-value opportunities, provide solutions to their key challenges and help them create a robust and high growth business models. We have the ability to be the strategic advisors with customized solution during the ideation phase, implementation guide through start-up and a trusted advisor overall. Drawing from the extensive experience of more than 175 professionals, Technopak focuses on six major divisions, which are Fashion & Textile, Retail & Consumer Goods, Healthcare, Education, Food & Agriculture and Leisure & Tourism. Our key services are: Business Strategy. Assistance in developing value creating strategies based on consumer insights, competition mapping, international benchmarking and client capabilities. Start-Up Assistance. : Leveraging operations and industry expertise to ‘commission the concept’ on turnkey basis. Performance Enhancement. Operations, industry & management of change expertise to enhance the performance and value of client operations and businesses. Capital Advisory. Supporting business strategy and execution with comprehensive capital advisory in our industries of focus. Consumer Insights. Holistic consumer & shopper understanding applied to offer implementable business solutions. 11
  • 9. For further dialogue, please contact: Enayet Kabir Associate Director enayet.kabir@technopak.com T: +91-9999034360 Aurobindo Saxena Principal Consultant aurobindo.saxena@technopak.com T: +91-9891321279 www.technopak.com Technopak Advisors Pvt. Ltd. 4th Floor, Tower A, Building 8, DLF Cyber City, Phase II, Gurgaon 122 002 (National Capital Region of Delhi) T: +91-124-454 1111, F: +91-124-454 1198