1. INSTITUTE OF PROFESSIONAL EDUCATION & RESEARCH
MISROD, BHOPAL
MBA II Semester 2011-13
Course Title: HUMAN RESOURCE MANAGEMENT
FACULTY: Dr. Resham Chopra
Course Objective:
Managing humans is at the heart of almost all real life management problems. Why “humans” are
considered as a resource and what takes managers to manage them? .Fundamentally, this course is
aims at:
• Providing an understanding of how to effectively manage people and resources to accomplish
shared organizational goals.
• To understand human resource management concepts and best practices across industries and
organizations
• To learn the complexities involved in managing the most dynamic resource i.e. human.
• The human resource major provides 21st-century skills, knowledge and understanding of human
resource functions in private- and public-sector organizational settings.
• To understand the implications and linkage of HR with other functions and processes.
Course Requirement:
The course imperatives will be basic understanding of the terminology of this discipline and
knowledge of the principles and practices of management. After studying this course student should
be able to understand, formulate and draw inferences from HR policies.
Course Pedagogy:
The course uses a mix of theoretical and practical exercises to understand the concepts of HR
practiced. Assignments, presentations, organizational visits will be conducted as a part of course to
facilitate learning. Cases are also incorporated to familiarize with contemporary HR situations and
policies
Course Outcome:
As a management graduate following outcomes are expected on the completion of course:
• Candidate should be able to develop a practical understanding of recruitment and selection,
managing performance for added value, maximizing employee contribution, managing

2. learning processes, effective employment relations, resolving differences and gaining
commitment, motivating staff and rewarding contributions, delivering equity and fairness
• He/she will be able to explain strategic development, and discuss and evaluate the connection
between business and HR strategy
• identify, describe, analyze and evaluate current strategic issues in HR
• Explain principles underlying psychometric assessment in the employment context and
interpret test results.
Scheme of Evaluation:
Component Number Weightage (%)
Assignment 03 20
Presentation 02 (per student) 25
Quiz and Exercise 02 15
Internal Assessment Exam 01 25
No of Hours 35
Text Book:
T1 = Human Resource & Personnel Management, K Aswathappa, V edition, Tata McGraw Hill,
2005
Reference Books:
(R1) = Personnel Management, Edwin B Flippo, IV edn, Tata Mc Graw Hill, 1984
(R2) = Human Resource Management, Garry Dessler, VII edn, Prentice Hall of India,2000
(R3) = Personnel & Human Resource Management, David DeCenzo, Stephen P. Robbins, III edn,
Prentice Hall of India.
(R4) = Human Resource Management, VSP Rao, II edn, Excel Books,2005
(R5) = Organizational Behaviour, Stephens Robbins, Timothy Judge and Seema Singhai, Pearson,
13th edition 2009

3. MODULE ONE:
Title HUMAN RESOURCE MANAGEMENT
Contents Concepts & perspectives of HRM, HRM in changing environment,
Text T1 = Chapters 1, 2 & 27
References • R1: Chapters 1, 2, 6
• R2: Chapter 1,
• R3 Chapter: 23
• R4: Chapters 1, 2, 3
• R5: Chapter 18
Assignment
The students will be divided into 20 groups of three students each. Each group
A1 is required to prepare a report on the emerging concepts of HRM in
changing business scenario. All the groups will be allotted different and novel
concepts.
Case Harvard Business Review, March 2002, “The Coach Who Got Poached” by Idalene
F Kesner, pp 31-40 (class reference only)
No Presentation
Presentation
Readings
• Harvard Business Review, June 2005, Vol 83, No.6, “The Surprising Economics
of People Business” by Flexi Barber & Rainer Strack, pp-81-90
• Harvard Business Review, Dec 2005, Vol 83, No.12, “A Players or Positions –
The Strategic Logic of Workforce Management” by Mark Huselid, Richard
Beaty & Brian Becker, pp-110-117
• Organizational Dynamics, August 2003, pp261-272, “Seeing The elephant:
HRM Challenges in the Age of Globalization” by Mendenhall & Jensen
• Harvard Business Review, March 2005, “ What great managers do”, Page 70
• Harvard Business Review, July-August, 2008, “Why did we ever go into
HR?” By Matthew D.Breitfelder and Daisy Wademan Dowling, , Page 31
• Harvard Business Review, June 2008, “Contradictions that drive Toyota’s
success” – By Hirotaka Takeuchi, Emi Osono, Norihiko Shimizu
• Vikalpa, VOl 30, No2, April-June 2005, “HRD Practices & Philosophy of

4. Management in Indian Organizations” by Anil Km Singh, pp 71-78
Videos • http://www.youtube.com/watch?v=WZfbrupIXV4
• http://www.youtube.com/watch?v=plmTgl2wUiY&feature=related
Web Resources http://www.unc.edu/~healdric/soci31/Jana.html
http://www.hrmguide.net/hrm/buscon1.html
http://conceptspace.london.edu/textview.asp?id=FA&term=Human+resource+m
anagement
http://www.hrmguide.com/general/chro.htm
http://www.pwc.com/extweb/pwcpublications.nsf/docid/7ACA93FA424E80E88
525721E006E82C5/$file/hrs-brochure.pdf
• http://www.marshallgoldsmithlibrary.com/docs/EEP/Retain%20Your%20To
p%20Performers.doc
• http://www.oracle.com/applications/human_resources/ds_core_hr.pdf
No. of Sessions Five

5. MODULE TWO:
TITLE Human Resource Planning in Organizations
Contents Corporate objectives
HR Planning
Job analysis and role description
Text T1 = Chapters: 3, 4, 5
References
• R1 chapters: 5, 6, 7, 8, 11
• R2 Chapters: 4 & 5
• R3 Chapters: 4 & 5
• R4 Chapters: 4, 5 & 13
• R5 Chapters
The students will be divided into 20 groups of three students each. Further the 10
Assignment groups of 3 students will be bifurcated into two categories. Following topics will be
allotted:
A2 • 10 groups of three students each will prepare a report on job description of the
allotted job (each group will be given different job title)
• Next 10 groups of three students each will prepare a report on managing
manpower surplus & deficiencies in organizations (each group will be given
different organization)
Presentation No Presentation
Readings
• Harvard Business Review, July-Aug 2005, Vol 83, No.7, “Designing High
Performance Jobs” by Robert Simons, pp-55-63
• Harvard Business Review, Nov 2005, Vol 83, No.11, “Hiring for Smart” by Justin
Menkes, pp-100-109.
• Harvard Business Review, Oct 2004, “America’s Looming Creativity Crisis” by
Richard Florida, pp-122-136
• Harvard Business Review, Oct 2005, Growing Talent – As if your business
depended on it” by Jeffrey M.Cohn, Rakesh Khurana and Laura Reeves, Page 63
Web Resources
• http://www.oracle.com/applications/human_resources/ds_core_hr.pdf
• http://www.bprpct.nhs.uk/corporate_objectives.htm

6. • http://humancapital.doe.gov/hcm/GuideWorkforcePlan.pdf
• http://www.hr-guide.com/data/G000.htm
• http://mozart.csai.unipa.it/passi/PASSIsteps/rd.htm
• http://www.sportengland.org/templategroledescription.doc
• http://www.culpepper.com/eBulletin/1997/163allen.asp
• http://www.bpoindia.org/research/retention-strategies-call-center-industry.shtml
• http://www.hp.com/hpinfo/abouthp/corpobj.html
• http://humancapital.doe.gov/resources/GuideWorkforcePlan.pdf
• http://work911.com/planningmaster/faq/indexhrplanning.htm
• http://www.job-analysis.net/
No. of Sessions Five

7. MODULE THREE:
TITLE Talent Hunt Acquisition
Contents
Methods of manpower search
Attracting and selecting human resource
Induction & Socialization
Text T1 = Chapters: 6, 7, 8
References
• R1 Chapter: 9
• R2 Chapters 5, 6 & 7
• R3 Chapters: 6, 7, 8 & 9
• R4 Chapters: 6, 7 & 8
• R5 Chapter 18
Assignment No Assignment
Exercise Designing the ad of manpower requirement on job portal
Presentation The students will be divided into 20 groups of three students each. Each group is
required to prepare a presentation on recruitment and selection process of the
firm allotted to them. Each group will be given a different firm.
Readings
• Indian Management, March 2001, Vol 40, No.3, “Train With Developing Objectives”
by Manorama Kaul, pp-83-86
• Harvard Business Review, March 2007, “What it means to work here”, by
Tamara J.Erickson and Lynda Gratton, Pg 82
Web
Resources • http://www.hrmguide.net/canada/recruitment/billboard_recruitment.htm
• http://www.culpepper.com/eBulletin/1997/163allen.asp
•
http://www.insurancejournal.com/magazines/southcentral/2002/09/16/features/23373.
htm
• http://www.tata.com/0_our_commitment/employee_relations/articles/20060824_visio
n_HR.htm

8. • http://www.rcw.raifoundation.org/management/mba/HRPD/lecture-notes/lecture-
20.pdf
• http://www.bpoindia.org/research/retention-strategies-call-center-industry.shtml
• http://humancapital.doe.gov/resources_recruiting.htm
• http://humancapital.doe.gov/resources/neochecklist.pdf
• http://www.financialexpress.com/news/the-right-induction/133598/0
• http://www.cipd.co.uk/subjects/recruitmen/induction/induction.htm
No. of Eight
Sessions

9. MODULE FOUR:
TITLE Training Manpower
Contents Manpower Training and Development
Career Planning
Succession Planning
Text T1 = Chapters: 9
References
• R1 Chapters: 5, 10, 11, 12, 13
• R2 Chapters 8, 9 & 10
• R3 Chapters 10 & 11
• R4 Chapters 9, 10 & 11
• R5 Chapter 18
Assignment The students will be divided into 15 groups of three students each. Further the
entire group of 15 students will be bifurcated into two categories. Following topics
A3 will be allotted:
• 8 groups of three students each will prepare a report on training and
development of employee(each group will be given different organization)
• 7 groups of three students each will prepare a report on career planning
which the firms design for their employees (each group will be given
different organization)
Presentation No presentation
Readings
• Harvard Business Review, Feb 2005, Vol 83, No.2, “Ending The CEO
Succession Crisis” by Ram Charan, pp-72-81
• Harvard Business Review, Feb 2005, Vol 83, No.2, “Two executives One
Career” by Cynthia R. Cunnigham, Shelley Murray, pp-125-131
• Harvard Business Review, July-Aug 2005, Vol 83, No.7, “Turning Great
Strategy Into Great Performance” by Michael Mankins Richard Steel, pp-65-72
• Harvard Business Review, July-Aug 2005, Vol 83, No.7, “Learning in The
Thick of It” by Marilyn Darling, Charles Parry & Joseph Moore, pp-84-92
• Harvard Business Review, July-Aug 2005, Vol 83, No.7, “Manage Your
Human Sigma” by John Fleming & Curt Coffman, James Harter, pp-106-114

10. • Indian Management, April 2001, Vol 4, No.4, “Assessing Competency the
Scientific Way” by Biswajeet Pattnayak, pp-46-51
• Indian Management, March 2001, Vol 40, No.3, “Train With Developing
Objectives” by Manorama Kaul, pp-83-86
Web Resources • http://www.edisonblake.co.nz/careermanagement.html
• http://www.hronline.com/hro_successor.asp
• http://www.ineda.com/ref_succession.htm
• http://www.shrm.org/hrresources/casestudies_published/CMS_013567. pdf
• https://mis.doe.gov/ess/training_catalog.cfm?sort_by=reg&skey=none
• http://www.hindu.com/thehindu/jobs/0204/05030033.htm
• http://www.businessweek.com/print/technology/content/jun2006/tc20060626_7
62246.htm
• http://www.microsoft-
watch.com/content/corporate/gates_ballmer_succession_watch.html
• http://www.aesa.us/Conference/TX%20Succession%20Planning.pdf
No. of Sessions Five

11. MODULE FIVE:
TITLE Appraising Personnel and Job
Contents Performance Appraisal
Potential Appraisal
Job Evaluation
Wage Determination
Text T1 = Chapters: 10, 11, 12
References
• R1 Chapters 14, 18, 19, 20, 22
• R3 Chapters 14 & 15
Assignment No Assignment
Presentation The students will be divided into 20 groups of three students each. Each
group is required to prepare a presentation on performance appraisal
methods of the firm allotted to them. Each group will be given a
different firm.
Readings
• Harvard Business Review, July-Aug 2005, Vol 83, No.7,
“Turning Great Strategy Into Great Performance” by Michael
Mankins Richard Steel, pp-65-72
• Harvard Business Review, July-Aug 2005, Vol 83, No.7,
“Learning in The Thick of It” by Marilyn Darling, Charles Parry
& Joseph Moore, pp-84-92
• Harvard Business Review, July-Aug 2005, Vol 83, No.7, “Manage
Your Human Sigma” by John Fleming & Curt Coffman, James
Harter, pp-106-114
• Indian Management, April 2001, Vol 4, No.4, “Assessing
Competency the Scientific Way” by Biswajeet Pattnayak, pp-46-51
Web Resources
• http://www.360-degreefeedback.com/
• http://www.360-degreefeedback.com/
• http://www.performance-appraisal.com/intro.htm
• http://www.sfgate.com/cgi-
bin/article.cgi?file=/chronicle/archive/1997/05/05/BU65200.DTL
• http://www.quality.org/tqmbbs/tools-techs/360pa.txt

12. No. of Sessions Seven

13. MODULE SIX:
TITLE Industrial Relations in Manufacturing set up
Contents Employee Welfare
Industrial Relation
Trade Union
Dispute Resolution & Grievance Management
Employee Empowerment
Text T1 = Chapters: 13, 19, 20, 22, 23, 24
References
• R1 Chapters: 14, 18, 19, 20, 22
• R2 Chapter 14, 15, 16, 17
• R3 Chapters: 15, 17, 19, 20, 21
• R4 Chapters: 17, 18, 19, 20, 22, 23, 24, 25, 26
Assignment No Assignment
Presentation No Presentation
Quiz Ten groups of six students each will give quiz on trade union and IR practices of
firm
Readings
• Indian Journal of Industrial Relations, April 2005, Vol 40, No.4, “Psychological
Empowerment & Organizational Citizenship (OCB) in IT Managers: A Talent
Retention Tool” by Jyotsna Bhatnagar & Sheetal Sandhu, pp-449-462
• Indian Journal of Industrial Relations, April 2005, Vol 40, No.4, “Industrial
Relation Scenario in Textile Scenario in Tamil Nadu” by N Krishna Moorty, pp-
470-481
• Indian Journal of Industrial Relations, October 2006, Vol 42, No.2, “Managing
Employee Relations Through Strategic HRM: Evidence From Tata Companies”
by Debi Saini.
• Indian Management, June 2001, Vol 40, No.6, “Safety & Employee Participation”
by P N Kutharia, pp-53-62
Web
Resources http://members.tripod.com/j_fox/thesis.html

14. http://www.bee-india.nic.in/sidelinks/Announcement/10Reliance.doc
http://citu.org.in/Defaulta.htm
http://en.wikipedia.org/wiki/Centre_of_Indian_Trade_Unions
http://en.wikipedia.org/wiki/Indian_National_Trade_Union_Congress
http://members.rediff.com/intuc/
http://labour.delhigovt.nic.in/public/trade/trade_1.html
http://www.indialabourarchives.org/col/aituc.htm
http://members.rediff.com/hms/
http://dgfasli.nic.in/dgfasli/masterdetail2.asp?orgid=3005#STRUCTURE
http://www.lawstudent.in/cl_lawdemystified2.htm
http://www.citehr.com/industrial-relation-in-india-vt1232.html
http://www.citeman.com/differentiating-between-hr-management-and-
industrial-relations
http://www.ilo.org/public/english/dialogue/actemp/papers/1998/srseleme.htm
http://labour.nic.in/ir/welcome.html
http://labourbureau.nic.in/id2K4%20Contents.htm
http://www.gnb.ca/0110/0001e.htm
http://www.employment-
solicitors.co.uk/Resolving%20Industrial%20Disputes.htm
http://www.ilo.org/public/english/dialogue/actemp/papers/1998/srshrm.htm#c2
http://www.silitech.com/company3.htm
http://pib.myiris.com/facts/article.php3?fl=D3481
Five
No. of
Sessions