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We make corporate event planning easier
Total customer interviews this quarter: 97
Customer interviews this week: 10 + 2 phone interviews
Mentor interactions this week: 3, 0
Total mentor interactions: 15, 1
Surveys conducted: 1

Our team began as RoboTrip, an intelligent algorithm that would
provide travel proposals based on user-defined constraints.
Our Target Addressable Market was 60mm mobile travel
researchers in US @ $1 Average Revenue Per User: $60mm.
Aman Neelappa
Ladha

Background:
Computer Science
Expertise:
Backend Development
Role: Hacker

Sophia Tsang
Background: MS&E,
Computer Science
Expertise: Computer
Networking, Mobile
App Development
Role: Designer

Zoe Corneli
Background:
MBA
Expertise: Media,
Product Management
Role: Hustler

Saurabh
Background:
MS&E, Electronics
Expertise: Product
Management, Aerial
Robotics
Role: Product
Picker
A Many-Pivoted Journey

•
•
•

Started out as a
summer project
Spent winter working
on a product that
users didn’t want!
Rapidly pivoted and
iterated throughout
class
A Many-Pivoted Journey
Business Model Canvas Week 1
Trip Planning
Business Model Canvas Week 1
Lessons Learned

•
•

15/17 interviewees not very excited about it
Themes of trust & control
o
o

•
•

“Having a prepared itinerary takes away the charm.”
“I’m scared that I’ll miss out on something because
your algorithm doesn’t know about it.”

Planning vs. spur-of-the-moment decisions
Discovery vs. execution needs of customers
o

“Discovery is fun, execution is painful. Why not do
‘Tinder for Travel’?”
Lessons Learned

•

Top-of-funnel travel space is unappealing:
crowded, traffic is expensive, low loyalty
o

•

“At Priceline, we spend millions bringing back our
own customers.”

After exploring and invalidating another idea
(data visualization of reviews), it was time
for a restart.
o

One interviewee had mentioned trouble
planning corporate events...bingo!
Business Model Canvas Week 3
Corporate Event Venues
Business Model Canvas Week 3
Corporate Event Venues
MVP for Corporate Event Venues
Lessons Learned

•

Office managers and executive assistants
prefer NOT to use new venues because of:
o

o

Familiarity - “People hate novelty. Everybody hates
finding their way through a new hotel -- they want to
know where the bathroom is going be.”
Preferential treatment, i.e. discounts, etc.
Lessons Learned

•

•
•

However, customers often search for novel
activities & entertainment, which are
fragmented and difficult to find
This sparked our next idea, which we
developed over the rest of the course
We pivoted from corporate event venues
to activities & entertainment
Business Model Canvas Week 8
Corporate Event Activities
Business Model Canvas Week 8
Lessons Learned
30% YoY churn

$5 CPC
Know your customer maximize CTR!

$500 CAC
AdWords can be expensive
Spend little until you know what’s
working

Viral coeff = 1.1 for 90 days due to
Social Network feature
Partner Diagram: Custom Merchandise Sellers
Corporation

Partner Relationship

T-shirt, trophy, and
swag makers

+0.5% ($65k/$15M)
API + addn.
revenue

Offer complete, onestop shop for booking
activities and swag for
activities

Traffic + revenue
+$500k

Reimburses
event
payment or
pays for
Corporate
Card

Book and pay
through website
Provide custom
products
Promote EventSpace on partner sites (e.g. Zazzle.com)
when activity-related merchandise is purchased there

Office managers,
executive assistants,
employees
Lessons Learned

•

Partnerships with eVenues & Big Frog are
promising ways to get early-stage traffic
o “I’m all for the idea of partnering. Certainly there is an

•

opportunity to add entertainment options for [eVenues]
customers going through our checkout.”

Realized the power of growth hacking
Payments Flow Diagram
Corporation

Marketplace to find
unique and fun
activities

Pay for
Services
Activity Providers
20% fee
~$320/event

Legend
Activity
Payment

Provide activity
services

Book and pay
through website
~$1600/event

Reimburses
event
payment or
pays for
Corporate
Card

Office managers,
executive assistants,
employees
Lessons Learned

•

Revenue model is a challenge
o
o

•

Leads - No leakage but low adoption
Bookings - High adoption but high leakage
 Close integration needed

Companies like eVenues and Travelnuts
have grappled with similar problems
Market size
TAM: $8B is estimated market size for event planning industry in USA

SAM: ~12% spent on entertainment/team building
Target: Total spend on activities by companies
in “top places to work for” in California

TAM
$8B

SAM
$0.96B

Target
$50M
Final MVP Demo

http://www.linkmyevent.com
Investment Readiness Level
We have completed:
First-pass canvas
Market size/competitive analysis
Problem/solution validation
Prototyped low-fidelity MVP
But have not fully validated product/market fit,
completed high-fidelity MVP, etc.
IRL: 4

•
•
•
•
In Conclusion...

•
•

We learned a lot, but are not moving forward
with the business after class
One of the biggest learnings was how
important it is to be truly passionate about
the idea you are working on
Business Model Canvases
Business Model Canvas - Week 1
Business Model Canvas - Week 2
Business Model Canvas - Week 3
Business Model Canvas - Week 4
Business Model Canvas - Week 5
Business Model Canvas - Week 6
Business Model Canvas - Week 7
Business Model Canvas - Week 8
Background Slides
Key Metrics

•
•
•
•

•
•
•

Legend
Tested
Still Testing
Not Enough Info

Frequency of activities attended per employee (4-6 per year)
Event spend budget allocated per employee (average of
~$80 per person for individual contributors)
Average sales for individual activity provider (~100-200
events per year)
Number of corporate end users (1 admin. assist. per 20
employees=group size)
Churn rate
Revenue leakage (users book directly with activity provider)
Our employee salaries
Get Keep Grow
Market size
TAM: $8B is estimated market size for event planning industry in USA

SAM: ~12% spent on entertainment/team building
Target: Total spend on activities by companies
in “top places to work for” in California

TAM
$8B

SAM
$0.96B

Target
$50M
Competitive
Landscape

EventSpace
Metrics that Matter (Rough 3-year income statement)
Insights from income statement

•
•
•

AdWords is expensive, but the unit
economics still show a 30% gross margin
Virality plays a huge role in reducing costs
Given capital requirements and small market
size this does not seem to be a venture
backable company
Financial operations timeline

•
•

SAM is only ~1B i.e. not venture backable
Target Angel Investors
Capital Requirements
Year 1

$80k

Year 2

$750k

Year 3

$500K
Partners: Big Frog case study

•
•
•
•

20k executive assistants use big frog online
every year
20K * 20% = 4k interested in activity
20% * 4k = 800 people come to our website
the next time
80% * 4k = 3.2k book through Big Frog (we
get 80% of Gross Margin)
Partners - eVenues

● Interview with the CEO of eVenues
● Built database using a combination of scraping hotel
websites and self-serve signups
● Monetize through both bookings and lead gen
● He validated our strategy of first providing leads and
then asking vendors to onboard
● Also validated our target customer segment of lessexperienced office managers, not FT planners
● He was very interested in the idea of a partnership, as
he is now hitting traffic targets and looking for “add-ons”
Resources
Resources Needed
Human resources:
1 full-time developer
1 product designer/UI
1 partner/vendor engagement manager
1 business development manager
Several content managers

When we need this
First few years

After few years

Advisory Board:
Expertise in team building events planning and management
Expertise in building two-sided markets

1st year
First few years

Financial: Salary for HR, customer acquisition costs, web server costs (AWS)

All years

Physical: Office space

When HR grows to
more than 10 people

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Event space e245 march 2014 final

  • 1. We make corporate event planning easier Total customer interviews this quarter: 97 Customer interviews this week: 10 + 2 phone interviews Mentor interactions this week: 3, 0 Total mentor interactions: 15, 1 Surveys conducted: 1 Our team began as RoboTrip, an intelligent algorithm that would provide travel proposals based on user-defined constraints. Our Target Addressable Market was 60mm mobile travel researchers in US @ $1 Average Revenue Per User: $60mm.
  • 2. Aman Neelappa Ladha Background: Computer Science Expertise: Backend Development Role: Hacker Sophia Tsang Background: MS&E, Computer Science Expertise: Computer Networking, Mobile App Development Role: Designer Zoe Corneli Background: MBA Expertise: Media, Product Management Role: Hustler Saurabh Background: MS&E, Electronics Expertise: Product Management, Aerial Robotics Role: Product Picker
  • 3. A Many-Pivoted Journey • • • Started out as a summer project Spent winter working on a product that users didn’t want! Rapidly pivoted and iterated throughout class
  • 5. Business Model Canvas Week 1 Trip Planning
  • 7. Lessons Learned • • 15/17 interviewees not very excited about it Themes of trust & control o o • • “Having a prepared itinerary takes away the charm.” “I’m scared that I’ll miss out on something because your algorithm doesn’t know about it.” Planning vs. spur-of-the-moment decisions Discovery vs. execution needs of customers o “Discovery is fun, execution is painful. Why not do ‘Tinder for Travel’?”
  • 8. Lessons Learned • Top-of-funnel travel space is unappealing: crowded, traffic is expensive, low loyalty o • “At Priceline, we spend millions bringing back our own customers.” After exploring and invalidating another idea (data visualization of reviews), it was time for a restart. o One interviewee had mentioned trouble planning corporate events...bingo!
  • 9. Business Model Canvas Week 3 Corporate Event Venues
  • 10. Business Model Canvas Week 3 Corporate Event Venues
  • 11. MVP for Corporate Event Venues
  • 12. Lessons Learned • Office managers and executive assistants prefer NOT to use new venues because of: o o Familiarity - “People hate novelty. Everybody hates finding their way through a new hotel -- they want to know where the bathroom is going be.” Preferential treatment, i.e. discounts, etc.
  • 13. Lessons Learned • • • However, customers often search for novel activities & entertainment, which are fragmented and difficult to find This sparked our next idea, which we developed over the rest of the course We pivoted from corporate event venues to activities & entertainment
  • 14. Business Model Canvas Week 8 Corporate Event Activities
  • 16. Lessons Learned 30% YoY churn $5 CPC Know your customer maximize CTR! $500 CAC AdWords can be expensive Spend little until you know what’s working Viral coeff = 1.1 for 90 days due to Social Network feature
  • 17. Partner Diagram: Custom Merchandise Sellers Corporation Partner Relationship T-shirt, trophy, and swag makers +0.5% ($65k/$15M) API + addn. revenue Offer complete, onestop shop for booking activities and swag for activities Traffic + revenue +$500k Reimburses event payment or pays for Corporate Card Book and pay through website Provide custom products Promote EventSpace on partner sites (e.g. Zazzle.com) when activity-related merchandise is purchased there Office managers, executive assistants, employees
  • 18. Lessons Learned • Partnerships with eVenues & Big Frog are promising ways to get early-stage traffic o “I’m all for the idea of partnering. Certainly there is an • opportunity to add entertainment options for [eVenues] customers going through our checkout.” Realized the power of growth hacking
  • 19. Payments Flow Diagram Corporation Marketplace to find unique and fun activities Pay for Services Activity Providers 20% fee ~$320/event Legend Activity Payment Provide activity services Book and pay through website ~$1600/event Reimburses event payment or pays for Corporate Card Office managers, executive assistants, employees
  • 20. Lessons Learned • Revenue model is a challenge o o • Leads - No leakage but low adoption Bookings - High adoption but high leakage  Close integration needed Companies like eVenues and Travelnuts have grappled with similar problems
  • 21. Market size TAM: $8B is estimated market size for event planning industry in USA SAM: ~12% spent on entertainment/team building Target: Total spend on activities by companies in “top places to work for” in California TAM $8B SAM $0.96B Target $50M
  • 23. Investment Readiness Level We have completed: First-pass canvas Market size/competitive analysis Problem/solution validation Prototyped low-fidelity MVP But have not fully validated product/market fit, completed high-fidelity MVP, etc. IRL: 4 • • • •
  • 24. In Conclusion... • • We learned a lot, but are not moving forward with the business after class One of the biggest learnings was how important it is to be truly passionate about the idea you are working on
  • 35. Key Metrics • • • • • • • Legend Tested Still Testing Not Enough Info Frequency of activities attended per employee (4-6 per year) Event spend budget allocated per employee (average of ~$80 per person for individual contributors) Average sales for individual activity provider (~100-200 events per year) Number of corporate end users (1 admin. assist. per 20 employees=group size) Churn rate Revenue leakage (users book directly with activity provider) Our employee salaries
  • 37. Market size TAM: $8B is estimated market size for event planning industry in USA SAM: ~12% spent on entertainment/team building Target: Total spend on activities by companies in “top places to work for” in California TAM $8B SAM $0.96B Target $50M
  • 39. Metrics that Matter (Rough 3-year income statement)
  • 40. Insights from income statement • • • AdWords is expensive, but the unit economics still show a 30% gross margin Virality plays a huge role in reducing costs Given capital requirements and small market size this does not seem to be a venture backable company
  • 41. Financial operations timeline • • SAM is only ~1B i.e. not venture backable Target Angel Investors Capital Requirements Year 1 $80k Year 2 $750k Year 3 $500K
  • 42. Partners: Big Frog case study • • • • 20k executive assistants use big frog online every year 20K * 20% = 4k interested in activity 20% * 4k = 800 people come to our website the next time 80% * 4k = 3.2k book through Big Frog (we get 80% of Gross Margin)
  • 43. Partners - eVenues ● Interview with the CEO of eVenues ● Built database using a combination of scraping hotel websites and self-serve signups ● Monetize through both bookings and lead gen ● He validated our strategy of first providing leads and then asking vendors to onboard ● Also validated our target customer segment of lessexperienced office managers, not FT planners ● He was very interested in the idea of a partnership, as he is now hitting traffic targets and looking for “add-ons”
  • 44. Resources Resources Needed Human resources: 1 full-time developer 1 product designer/UI 1 partner/vendor engagement manager 1 business development manager Several content managers When we need this First few years After few years Advisory Board: Expertise in team building events planning and management Expertise in building two-sided markets 1st year First few years Financial: Salary for HR, customer acquisition costs, web server costs (AWS) All years Physical: Office space When HR grows to more than 10 people