You will be happy to know that this e-zine goes to more than seven thousand select security professional in the world as direct mail and is also placed in our web-site of ICISS. The link of the web-site is given below –
http://www.wix.com/sbtyagi/iciss
I actively encourage you to join ICISS Group at ‘LinkedIn’ and also
motivate other security professionals likewise. I am confident that by
becoming active member of the ICISS Group, not only you professionally will be benefitted; the profession itself will be benefitted by your active support and contribution. The link to the ICISS Group at LinkedIn is given below –
http://www.linkedin.com/groups?home=&gid=4413505&trk=anet_ug_hm
1. New
wslette Dec
er: cember 2012
r
Let’s profe
’s ession
nalize the pro
t ofessio
onals…
…
http://w
www.wix.com/
/sbtyagi/iciss
s
Ihhave been attending various seminars world-ov for ove two dec
g ver er cades
an someho it strik me tha too man people t
nd ow kes at ny talk a goo game in this
od n
inddustry bu when p
ut, push com mes to shove, they
y’re not around whhen it
reaally matte
ers! The ssecurity sector nee
s eds to he itself. Attendance at
elp
crucial connferences is part of that self-help. Improvem
o ment does not
s
haappen by magic! It happens by learn
t s ning and, thereafte putting that
er, g
lea
arning into practice
o e.'
There ha ave been many annual sem inars and other ev
d vents org
ganized which focu on
us
training a
and skill d
developme of sec
ent curity prof
fessionals The org
s. ganizing bodies of t
b these
seminars having m
s marshaled all their skills of appealing and exh
d r hortations have do
s one a
tremendo ous job so far, spea
o aking with genuine passion about wh the industry needs to
h e hy
unlock its skills po
s otentials and profes
a ssionalize the profession!
There are also Key Note Add
e y dresses d iscussing the impo
g ortance of this indus
stry in nat
tional
developmment and need for skills dev
velopment in the in
t ndustry. O top of that, ther are
On re
excellent presenta
t ations from various experts on trainin and de
m s ng evelopment for sec curity
professio
onals.
Why, then, I despa that this year als there will be man conspic
air s so w ny cuous abs sence as in the
past? My despair is brought on purely by looking around the conf
y t y d ference ro
oom itself. Last
.
year and years be
d efore that the atte ndance in such se
t n eminars h
has rather left muc to
ch
desire! W
Where are the ‘Ma
e anaging D Directors’ and ‘Chief Execu
utives’ of the guarding
companie where are the Solution P roviders and where are the s
es, S a e self-procla
aimed Seccurity
Consultaants? The Top Honcchos! The decision makers!
It is all v
very well to recogn
nize the s
security professionals and m make sure that they are
e y
awarded for they h have workked so ha
ard! It is positively time for the Train
y ners also t be
to
recognize as so f they weren’t rec
ed far w ceiving their well-de
eserved aaccolades and ‘glitt
tering
trophies’!
Cap S B T
pt Tyagi
For IC
CISS
The ultimate measure o a man is not where he
u m of s
stand
ds in moments s of comfort
c and
conveenience, but where he stand at time of
b e ds es
c
challenge and contr
a roversy. T
The essenc is whether
ce
he provide security or needs it!
h es y s
- Ma
artin Lut
ther King Jr.
g,
2. The serial killer Ted Bundy, said "We a your so
d s are ons, and we are your husband and we grew
w r ds,
up in regu families”
ular
Criminological psychology is the applica ation of
psychologgical princ ciples to criminal a activity, especially
e
criminal b
behavior and it’s effe on crim preven
ect me ntion, risk
assessme ent and the criminal justice system. Criminal
psycholog can be applied to many a
gy e t areas like thieves,
dacoit, se
erial killers, rapist, inc
cluding fam violenc prison
mily ce,
psycholog and the treatment of crime.
gy
How are c criminals made? Th investig
he gations, datting back
to the eaarly part o the twe
of entieth ceentury throough the
examinations of the belief th crimina just were crimin
e hat als w nals becauuse of the family traits,
eir
chromoso omes and DNA, env vironmenta factors, economics through to the cur
al s rrent belie that
ef
criminals occur because of biochemical imbalance and neurological d
e defects in the brain. It has
t
been note through the use of MRI, tha serious criminals have diffe rent reacti
ed h o at ions to stim
mulus
that non-c
criminals. W
Whilst the causative factors tha lead to criminality will possib indicate that
at bly e
many, if n all thes factors do indeed have a cu
not se umulative effect on a person’s vulnerability to
s
become a criminal, it is a fact that crimin
nals exist and that ma continu to escape justice.
a any ue
As indicated by Haarrower ‘w all have a genet inherita
we e tic ance or g genetic po otential, b in
but
order for that pote
r ential to be release there have to be some en
b ed h e nvironmen ntal trigge
ers. It
also seem clear that the roots of a
ms antisocial behavior lie in ea
l r arly childh
hood and that
d
certain e
events in childhood can inc crease an individu
n ual’s psycchological vulnerab
l bility.
These wo ould inclu
ude: insecure attach
hment; a weak sens of self; a dysfun
w se ; nctional faamily;
coercive or indiffeerent pare
enting; ph
hysical, sexual or emotional abuse or neglect the
l o t;
death of a parent low fam
f t; mily incom an ac
me; crimonious separati
s tion or divvorce and low
d
academic achievem
c ment.’
Profiling, t
traditional investigative proced ures and evidence gathered at the scene of crime are
e g t es es
few tool w which can be applie to nab criminals. In the absence of hard phy
n ed f ysical evidence,
profiling ccan open up new leads of investigat tion, but it is a to that ca be use in
ool an ed
apprehending the of ffender.
We will d discuss he only about Seria killers, who are of a differen breed an have ex
ere al f nt nd xisted
for hundre of years. Ill famo Nithar i Case of Noida (UP) is glaring example of serial killer in
eds ous N ) g
India. The area of c
e criminal psychology t that appea to captu the ge
ars ure eneral public's imagin
nation
is the stud
dying of se
erial killers; however t
there exist many diffe
t erent categ
gories.
Mass mu urderers kill a large number of p
n people in one inciden Examplles would include Thomas
o nt. i
Hamilton in Dunbla ane (1996, 18 dead including 16 children, a tea
d g acher and Hamilton) and
)
Michael R Ryan in Hu
ungerford (1987, 16 dead, incl luding Ryaan). It is ty
ypical of th type of killer
his f
that they m
make no aattempt to hide thems
h selves and will often die by the end of the incident, e
e either
by their ow hand or by the po
wn olice.
Holmes and DeBurg have id
ger dentified fo types of serial kille
our f er:
3. Visionary type - they believe that visions or voices guide their actions
Mission-orientated type - they believe that they have to remove a certain group from
society
Hedonistic type - includes many types of killer who derive pleasure or gain from the killing
Power/ control-orientated type - enjoy controlling their victims with some sexual
satisfaction
The Federal Bureau of Investigation has identified two other types of serial killer:
The organized killer is considered to be socially competent, intelligent, a planner, generally
targets strangers, someone who uses restraints, has sex with their victims and uses a vehicle.
Typical characteristics would include living with a partner, follows the crime in the media, plans
the killing, the victim’s body is hidden; evidence is often absent, may return to the crime scene
and anticipates police questioning.
The disorganized killer is often socially immature who may know his victims and kills
spontaneously. The disorganized killer is often sexually inhibited, harsh childhood discipline,
lives alone, knows victim, sloppy crime scene, evidence present but shows no interest in the
media and does not change their lifestyle as a result of the killing.
As an additional categorization of serial killers, mobility can be a significant factor as to the
nature of their crimes. Traveling serial killers, who move around to find their victims; local
killers, who kill in their region and the home killer may need to be considered. Traveling serial
killers are often difficult to track due to the separation of police jurisdictions and the lack of
pattern recognition.
Most serial killers will fall into a pattern, either of modus operandi, location, victim type, motive,
etc. it is often the patterns of their activities that allow the police to track and apprehend the
killer.
Where do they come from and what outward signs are there? Serial killers come from
everywhere and there are, very often, no signs of the activities that an individual undertakes.
Killers are often described as ‘normal’, ‘very chatty’ and ‘a good neighbor’.
Using MRI and other brain scanning techniques, scientists now believe that treatment is almost
theoretically possible. The imaging indicates that psychopaths have difficulty in processing
emotional stimuli. Whereas Prof. James Blair believes that the amygdale in the brain is the root
of the problem as this is where emotional processing and generation is located. Defects in
functionality within this structure, i.e. pathology, could lead to psychopathic.
However, any treatments may be years in the future and in the meantime, serial killers will
continue to be imprisoned for public safety. Sometimes even adverse effect of counseling and
therapy has resulted in increase of re-offence rates. As a final point, it is worth noting that serial
killer are predominantly male, within their twenties or forties, kill within their surrounding and are
middle class. So do watch out daily news on type of killing and take precautionary measures
according to that particular area.
All it requires for evil to triumph is for good men to do nothing!
- Edmund Burke, Anglo-Irish statesman said nearly 250 years ago
4. Hand
dling the violent crow at t Ga
t wd the ate
“Unity in Diversity” is the unique fea ture of th rich Ind
” he dian
cultural h
heritage. HHowever, the ever-s
t spreading violence and
communa alization o society in the llast two decades has
of
perforated the noo
d oks of our culture and civilization, wh hich
accommo odates mu ulti langua ages, mu ulti culture and multi
es m
religions. There ha been a spurt of communa riots in the
as al
recent hisstory. Many a time civil police f
y failed to co
ontrol the flare
f
of commu unalism for one reason or the. The preva
r ailing scenario
has appa arently man nifested th need fo a specia
he or alized internal
force to tackle the violent mo efficien till the arrival of law
ob ntly
enforcing machinery The inab
y. bility to tac
ckle such a situation wasw
due to the lack of p
e proper train ning, efficieency, profeessional skkills,
equipmen and will power. There was a long-s
nt l T s standing demand to constitute an ideal and
o e
independe riot con
ent ntrolling fo
orce. We s hould know before hand – the communa riots and their
w h al d
impact on the soc
n ciety, police percept tions and communa alism, mob psycholo
b ogy, sanct
tity of
human rig ghts, mora values an religiou toleranc etc., For controllin violent crowd people of
al nd us ce r ng c
immature minds, pe eople who are easily provoked are not good choic
y d g ces. One should be f of
s full
stamina, eenergetic a enthus
and siastic.
Reasons for crowd turning violent:
d v
- Distrust, la of goo will and lack of und
ack od derstanding
- Apprehen nsions, susspicious ou
utlook
- Political in
ntervention
ns
- Illiteracy, Poverty
- Leaderles situation etc.,
ss n
Goals and aims of security plans duri
p ing such situation:
s
To collect inform mation and intelligen
d nce of the area of responsib
e bility relating to Mis
schief
Mongers, crimina who spr
als read comm munal, regional and linguistic ha atred, throu evil pla
ugh ans.
Also to collect in
o nformation about an past or present history of c
ny h conflict beetween diff
ferent
groups. Our team must be sensitized.
m s .
To dev velop close rapport with respo
e w onsible peo ople of the area and win their confidenc by
e d r ce
organizzing medic camps, friendly ga
cal ames/matc ches.
To prot tect the co
ompany fro theft, fr
om raud, maliccious dama and o
age other crime committe by
es ed
the viol
lent crowd.
To prottect the emmployees of the comp
o pany from security ris arising o of viole crowd.
sk out ent
To provvide reasonable prote ection to th property of employees while at work.
he y e
To idenntify security risks and determin the desired levels of security
ne y.
To reguularly revie the risk areas.
ew
To mak all empl
ke loyees awa of the s
are situation so that they are not ca
o y aught off-guard.
Action at the gate:
t
An individual may be laamb when a
alone and becomes a tiger amo mob.
ong
Act
tivate intelligence.
5. Close the gate and display warning boards in local language in front of main gate in Red
color.
Keep rioters at bay / at a distance.
Post adequate security personnel at the gate.
Do not permit them inside at any cost.
Establish rigid access control so that none sneaks in.
Know mob psychology.
Don’t get panic.
Don’t provoke them.
Do not allow employees to gather/assemble near the gate where the situation is tense
and explosive.
Ask all employees to display identity cards in person
Make arrangements with the help of police escort for the movements of employees to
and from the plant.
Keep Controlling Authority informed of all developments on a regular basis.
Barricade and cordon the area.
Do not discuss with them collectively.
Trouble shooters/instigators/ring leaders to be identified and inform police to enable them
prompt round up all such undesirable elements.
Inform police and civil authorities and maintain close liaison with them.
Watch the situation closely.
Identify reasonable/level-headed person—summon for them and discuss separately in-
camera and order for dispersal.
Rioting/obstructing and assaulting is a cognizable offence and police can arrest rioters.
Therefore, know the law.
We have to be extra careful if women rioters are present for obvious reasons. Inform
police about the strength of mob and whether any ladies are also there.
Have all communication facilities in hand.
Have a mega phone ready and announce if anyone is trying to have a forceful entry.
All gadgets and protective equipment should be serviceable and in readiness
( like shock-batons, polycarbonate batons, helmets, locks, sirens, shields, rucksacks, stun
guns, tear gas smoke, water cannon, fire-fighting equipment ,trauma pads, first-aid ,rescue
relief equipment, ambulances , medical equipment to provide rescue operation relief in
emergency etc.,)
Establish a control room for monitoring the situation and further appraisals to all
concerned.
Intensify patrolling.
The presence of anti-social elements, urchins and hooligans among the assembly of
violent crowd at the gate constitutes a dangerous situation since they would exploit the
situation by deliberately causing damage and destruction to company property.
Security personnel become the target of violent crowd. Don’t challenge them, argue with
them, and remain calm and collected. Ignore abusive slogans and remarks of bad taste.
Exercise utmost restraint while dealing with them. Handle situation intelligently to diffuse
the situation.
While dispersing the mob, we should not forget its moral and human duty to provide
assistance to the victims of stampede and riot injuries.
Prevention is better than cure:
It is not only curbing and tackling which is important but also prevention as well.
6. One shou have a proper intelligenc system in anticip
uld ce pating trou
uble and lack can prove
l
disastrous For example, the managem
s. ment of Ken ntucky Frie Chicken restaurant at Bang
ed n galore
was taken by comp
n plete surpr
rise and coould do no othing to prevent da
p amage to its property and
y
business when an unruly mob stormed its premis and in
d ses ndulged in furious vaandalism. Good
combat in ntelligence and its proper use enabled Hannibal cross the Alps and invade an
p e ncient
Italy; the l
lack of it defeated Naapoleon at Waterloo and Lee at Gettysbu
t a urg. There
efore any fo ollow-
up action after the d damage is similar to locking the stable aft the hor has bee stolen. What
e ter rse en
went wron in this case is th
ng here is lac of intelligence in the extern environ
ck nal nment. The is
ere
always sm moke or sp park before a fire and its timely detection is what s
e d y n security cover is all a
about.
The exter rnal enviroonment is generally r
g related to the prevailing law an order situation, h
nd s hostile
attitude of neighbors and serio dispute with outs
f s ous e side organized/ unorgganized boodies. Ther refore
we must a always feel the pulse of enviro
es onment aroound us.
We must determine what violence may impact the firm, who is likely to be part of it, how they
e t w
are likely to occur an when th
nd hese may b expecte to occur This ana
be ed r. alysis provi
ides a pictu of
ure
the violence pressur to whic our firm is subject to.
res ch
As a secu
urity manag we must prepare an elabor
ger e rate plan to prevent v
o violence. For this we must
F
have the knowledge of the en
e nvironment criminals etc., with
t, s, hout this it is like a boxer in the ring
b e
who has b
been blind folded.
Limitations of secu
urity perso
onnel:
- N vested w legal powers
Not with p
- N jurisdicti towards search, s
No ion seizure and detention
n
- D to gran of Right of Private S Defen to ever citizen
Due nt o Self nse ry
- U of force is prohibi
Use e ited.
- To operate with limited resource
d es
1. Acccess to res
serves: po olitical co nstraints and comp petition fo proven
or
rese
erves
Our global mu
r ulti-sector survey fouund that oil and gas responde
o s ents were
mor likely t
re than those in any other sector to re
e eport diffic
culties in
mannaging the risks assoociated wit h the expa
ansion of government role.
t’s
2. Unccertain energy polic
cy
Ene
ergy policy is in a continued s
y state of flu in many key-geog
ux y graphies. Meanwhile the
e,
consequences of last ye
s ear’s oil sp in the Gulf of Mex
pill G xico continu to be fe in the debate
ue elt
ove deep-water regulat
er tions.
3. Cos containment
st
At p
present, ris
sing costs are being d
a driven both by cyclica factors a the end of “easy oil.”
h al and
4. Worsening fiscal termss
“The use by governments of tax claims, re or not, as a pre
e eal , essure poin to coerc oil
nt ce
com
mpanies ap
ppears to be increasi ng,” said one panelis
b o st.
7. 5. Hea alth, safety and env
y vironmenta risks
al
Hea alth, safety and envir
y ronmental issues hav risen on the oil an gas ind
ve n nd dustry’s age
enda,
refle
ecting both increased public pre
h d essure and more com
d mplex oper rational ch
hallenges.
6. Hum capital deficit
man
Tweenty-two pe
ercent of oil and gas respondents indicated a lack o qualified personne was
o of d el
imp
pacting thei operation
ir ns.
7. New operatio
w onal challe
enges, inc cluding un
nfamiliar environme
e ents
Thre years ago, this was a “be
ee w elow the ra
adar” risk in our rep
port. The threat has now
s
mov onto th radar, and is still r
ved he a rising.
8. Clim
mate chan concerns
nge
Thoough the C
Copenhage summit of 2009 fa
en ailed to ac
chieve a bbreakthroug pressu on
gh, ure
com
mpanies ca arise fro other s
an om stakeholdeers. Risks related to climate concerns ca
annot
be f
fully manag solely as a regullatory compliance iss
ged sue.
9. Pric volatilit
ce ty
The unrest in the Middle East and North Af
e e d frica region in the firs half of 2011 result in
n st 2 ted
an oil price s surge. Of course, giiven the in
ncrease in exploratio and pr
n on roduction c
costs,
atility on the downside poses an equal or greater ch
vola n hallenge.
10. Commpetition from new technolo gies
w
In a
addition to new techn nologies fo exploration and pr
or roduction, the sector is impacte by
r ed
broa
ader techn nological advancem ments, such as alternative poower gene eration and the
d
elec
ctrification of energy delivery.
Precau
utions: W
When firing tak plac
kes ce…
While you are at w
u work / walk
king on a s
street, and if firing takes plac please be mindfu of
d t ce, ul
these thin
ngs.
Lie ddown to th ground immedia
he d, ately.
Do n show unwanted curiosit The criminal ma
not d ty. ay
feel threatene and sho at you
ed oot u.
Whe possib
en ble, move to a s
e safer placce, slowlyy,
withhout draw wing attention to y yourself. Take cove
T er
behi ind solid o
objects lik a car or a wall.
ke r
If yo can see the crim
ou e minals from your hid
m ding place
e,
try t note and memories their d istinguish
to hing featur
res.
If yo are out of sight of criminal call up 100 and inform the Police.
ou o ls, e
If yo are with earsho try to re
ou hin ot, emember their conv versation.
.
Do n disturb the scen of the c
not b ne crime.
In case p
policemen are chasing a crim inal...
Giv way to the police immedia
ve e ately.
If p
possible, note dow the num
wn mber if the escapin vehicle and the identity o the
ng e of
occcupants.
Reemember t entry and exit ro
the a outes of th crimina
he als.
8. Bhartiya Kala Prak kashan ha recently publishe magnum
as y ed m-opus of Capt
f
Pran Ran njan Prasa titilled “Safeguard
ad “ ding Herita
age: A Mon numental GGlory”.
The book is master
k rpiece on the entire r
t range of security of monumen ts and
s
archielogical sites. W
Wriiten wit passion and in en
th n nglish easy to under
y rstand,
the book is must re for thos involved in the se
ead se d ecurity and preserva
d ation of
monumen and arc
nts chelogical sites of im
mportance Having spent more then
e. s e
two decad in Arc
des chiological Survey of India, Ca Prasad is an exp
f apt d pert in
manageen of herita sites fr
nt age rom securty point of view.
y v
Capt
Commissi ioned in AArtillery, Ca
apt. Prasaad‘s transfo
ormation from being ‘Gunner, to ‘Writer has
f g r’
seen him holding im mportant as ssignment in ASI’s security set-up whe he held the position of
ts ere d
Chief Sec curity Offic and als he was made res
cer so sponsible for comput
f terization of ASI. He was
o e
also associated with ASI Team to set-up the Muse
h m p eum of Punnjab Regim
mental Center at Ram mgarh.
He is Fellow of Inte ernational Institute of Security & Safety Manageme nt and ass
M sociate me
ember
of All India Management Asso ociation (A
AIMA) and Computer Society of India (CS He has also
f SI). s
served in UPSC an Nationa Monume
nd al ents Autho
ority (NMA He is c
A). currently Chief Exec
C cutive
Officer of S. K. K. Enterprises (Pvt.) Ltd. He can be contacted at pran.p
e d prasad@ya ahoo.com
The book explains every asp
k pect for maaintaining foolproof security a nd safety at the heritage
sites, mon
numents and museums as wel l as the ne ecessity an importan of sec
nd nce curity perso
onnel.
Underscooring that the heritage is to be preserved and prote
d ected for p
posterity as an invaluable
a
treasure of the nat tion, the book is re
b ecommend ded to those securit professionals who are
ty o
engaged in the field of security of monu
d uments, museums and heritag sites. Th book ca be
m ge he an
bought onnline at follo
owing links –
s
http
p://www.alekip.com/Book k/Safeguardin
ng-heritage(a
a-monumenttal-glory)-cap
pt--pran-ranja
an-prasad-
/978881809019773
http
p://www.ebayy.in/itm/Safeg
guarding-He ritage-A-Mon
numental-Glo
ory-Capt-Praan-Ranjan-Prasad-
/39004962530755?pt=IN_Books_Magazin es&hash=ite em5aeb63f4993
9. We nev ver know when an where accidents will
nd s
happen to us OR people a
R around us. Read on and
n
hope th piece of informat
his o tion may help any of us
when thhings do happen to our self, our friends and
h o s
our love ones.
ed
One day while in a lift, it su
y, uddenly bro down and it
oke
was falling from le evel 13 at a fast spee Fortun
ed. nately,
I rememmbered wat tching a TV program that taugh you
V ht
must qu uickly pres all the b
ss buttons for all the le
evels.
Finally, the lift stop
pped at the 5th level.
e .
When you are facing life and death situa
u ations, whatever dec cisions or a
actions you make de
u ecides
your surviival. If you are caugh in a lift b
ht breakdown, first thoug in mind may be 'waiting to die'...
ght d
But after r
reading be elow, things will definiitely be diff
s fferent the next time y are caught in a li
you ift.
First - Qu
uickly press all the dif
s fferent leve of butto in the lift.
els ons
When the emergenc electricity supply is being activated, it will stop t
e cy t the lift from falling fu
m urther.
Second - Hold on tight to the handle (if t
there is an
ny).
It is to su
upport you position and preve you fro falling or getting hurt when you lost your
ur ent om t
balance.
Third - Le your ba and he agains the wall forming a straight lin e.
ean ack ead st f s
Leaning aagainst the wall is to use it as a support fo your bac
u or ck/spine as protection
s n.
Fourth - BBend your knees
Ligament is a flexible, connec
ctive tissue Thus, the impact of fractured bones will be minim
e. o d mized
during fall
l.
Lastly - Y will NO use lift if building iis on fire.
You OT i
Globa Energy Securit Confer
al y ty rence 20
013
4-6 March Kualalum
h, mpur, Mal
laysia
For more detail ple
e ease conta –
act
Managing Director, PCS Train
g ning Consu ultant
Lipata, Miinglanilla, C
Cebu, Philippines, 60
046
T: 0063- -260-05-57 7 M: 0063-9064 4116749 IP: 1-7
777-88-74-
-421
E-mail: po
olly.secreta aria@pcstc
consultant..com, Web: www.pcstc
w consultant.
.com
10. Geoorge Phillip an elde man, from Vanco
ps, erly f ouver, B.C was goin up
C., ng
to bed, when his wife told him that he'd left the light on in the garden shed,
b d h
whic she cou see from the bedro
ch uld m oom window George opened the back
w. e
doo to go tur off the light, but saw that ther were people in the shed
or rn re e
aling things .
stea
He phone the police, who as
ed sked "Is sommeone in your house? He said "No," but some peop are
y ?" s ple
breaking into my gaarden shed and stealin from me Then the police disp
ng e. patcher said "All patro are
d ols
busy. You should loc your doo and an o
u ck ors officer will be along when one is a
b available."
George s
said, "Okay. He hung up the phon and coun
." ne nted to 30. Then he ph
T honed the police again.
.
"Hello, I j
just called y a few seconds ag because there were people ste
you s go e ealing thing from my shed.
gs
Well, you don't have to worry ab
u e bout them n
now becaus I just sho them." an he hung up.
se ot nd u
Within no times all the staff and even th choppers were at the site!
a he
When you confront a problem you beg to solv it.
n gin ve
Suggestions & feedback ma be sent to us on e-mail: sb
ay t btyagi1958
8@gmail.c
com
P.S. - If y
you don't like to receive our newslette we apo
r er, ologize fo botherin you. Please
or ng
let us kno your m address and we will mov it out fro our co
ow mail e ve om ontact list, thank you!
,