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Thriving
                                           in Tough Times
                                   Why special librarians
                              are perfectly positioned to
                                          own the future


                                                                           Scott Brown
                                                             Social Information Group
                                                                         June 11, 2011
                                                                      CoASL Workshop
            © 2011 Social Inf ormation Group
                                                    1          Denver, Colorado, USA
© abet - Fotolia.com
Some ideas
•   Community
•   InfoCitizen
•   OrgIntel & entrepreneurship
•   Thinking broadly: branding yourself
•   What does it mean to own your future?




    © 2011 Social Inf ormation Group
                                            2
com·mu·ni·ty
a unified body of individuals
an interacting population of various kinds of
  individuals in a common location
a body of persons of common and especially
  professional interests scattered through a
  larger society
joint ownership or participation


 © 2011 Social Inf ormation Group
                                    3
Are we a community?




© 2011 Social Inf ormation Group
                                   4
How many communities are we?




© 2011 Social Inf ormation Group
                                   5
How are competitive intelligence
  (CI) communities unique?




© 2011 Social Inf ormation Group
                                   6
How are competitive intelligence
   (CI) communities unique?
• Sensitivity to sharing
• Split between professional and business
  connection
• Typically, hard to connect




  © 2011 Social Inf ormation Group
                                     7
Example
CI community on Ning: http://www.ci2020.com




 © 2011 Social Inf ormation Group
                                        8
© 2011 Social Inf ormation Group
                                   9
© 2011 Social Inf ormation Group
                                   10
How are competitive intelligence
   (CI) communities unique?
• Sensitivity to sharing
• Split between professional and business
  connection
• Typically, hard to connect



• They’re NOT – there’s a passion for connection

  © 2011 Social Inf ormation Group
                                     11
Why does this work?
Passion

Trust

NOT always directly work-
 related

New tools, same
 community dynamic
  © 2011 Social Inf ormation Group
                                     12
InfoCitizen: What does it mean?


 Transparency
 Openness




  © 2011 Social Inf ormation Group
                                     13
InfoCitizen: What does it mean?
 Transparency
 Openness
 Integrity
 Honesty




  © 2011 Social Inf ormation Group
                                     14
InfoCitizen: What does it mean?
 Transparency
 Openness
 Integrity
 Honesty
 Participation
 Inclusion



  © 2011 Social Inf ormation Group
                                     15
InfoCitizen: What does it mean?
 Transparency
 Openness
 Integrity
 Honesty
 Participation
 Inclusion
 Quality
 Service
  © 2011 Social Inf ormation Group
                                     16
InfoCitizen: This is you.




© 2011 Social Inf ormation Group
                                   17
OrgIntel
        Organizational Intelligence




© 2011 Social Inf ormation Group
                                       18
                                              18
OrgIntel: Four approaches

          •     Searching for clues
          •     Finding the pulse
          •     Beyond the org chart
          •     Visibility & openness



© 2011 Social Inf ormation Group
                                   19
                                        19
Searching for clues

       • Who are the “content-hungry”
         people?




© 2011 Social Inf ormation Group
                                   20
                                            20
© 2011 Social Inf ormation Group
                                   21
                                        21
Finding the pulse

     • Where are the conversations?




© 2011 Social Inf ormation Group
                                   22
                                              22
© 2011 Social Inf ormation Group
                                   23
                                        23
Finding the pulse

     • Where are the conversations?
     • Following the active users




© 2011 Social Inf ormation Group
                                   24
                                              24
© 2011 Social Inf ormation Group
                                   25
                                        25
Finding the pulse

     • Where are the conversations?
     • Following the active users
     • The beauty of being Switzerland




© 2011 Social Inf ormation Group
                                   26
                                              26
Beyond the org chart
    • What can you find out?




© 2011 Social Inf ormation Group
                                   27
                                         27
The org chart
                                    CEO
                         Admin

                  VP                 VP       VP
                                          Admin

                                   Director Director Director


© 2011 Social Inf ormation Group
                                             28
The connection chart




© 2011 Social Inf ormation Group
                                   29
Beyond the org chart
    • What can you find out?
    • Social tools




© 2011 Social Inf ormation Group
                                   30
                                         30
© 2011 Social Inf ormation Group
                                   31
                                        31
Beyond the org chart
    • What can you find out?
    • Social tools
    • Back to the org chart




© 2011 Social Inf ormation Group
                                   32
                                         32
Visibility & openness

       “Who else should know about us?”
       “What else can we give you?”
       Participation




© 2011 Social Inf ormation Group
                                   33
                                           33
Visibility & openness

                    =
                RELEVANCE

© 2011 Social Inf ormation Group
                                   34
                                           34
Branding




© 2011 Social Inf ormation Group
                                       35
Branding




© 2011 Social Inf ormation Group
                                       36
Branding




© 2011 Social Inf ormation Group
                                       37
Branding




© 2011 Social Inf ormation Group
                                       38
What’s your brand?




© 2011 Social Inf ormation Group
                                   39
Professional branding



                                   Vs.




© 2011 Social Inf ormation Group
                                         40
Intentional branding




© 2011 Social Inf ormation Group
                                   41
© 2011 Social Inf ormation Group
                                   42
Share slides in LinkedIn




                                                     Feed Twitter updates into LinkedIn




© 2011 Social Inf ormation Group
                                               43
Branding and social tools
 Visibility, awareness, access
   Layers of presence and visibility
   Multiple access points to you
 Reinforce YOUR brand
   Demonstrate your expertise, knowledge,
    personality
 Enhance opportunities and “serendipity”
  Attract potential employers, partners and
   clients to you
  © 2011 Social Inf ormation Group
                                     44
You take your brand with you –
        no matter where you go.




© 2011 Social Inf ormation Group
                                   45
Owning your brand – and your future
 What are your passions?
 What are your skills?
 What do you want to learn?
 What do you really want?
 Where do you want to grow?




  © 2011 Social Inf ormation Group
                                     46
So what’s next?
• How do you want to demonstrate your
  passions?
   LinkedIn?
   Blog?
   Tweet?
   Participate?




  © 2011 Social Inf ormation Group
                                      47
Which is best for you?
LinkedIn
     “Resume or CV on steroids”
     Connection is key
Blogs
     Professional online journal
     Content is key
Twitter
     Personal news feed
     Connection, content and speed are key
                        48
  © 2011 Social Inf ormation Group
Owning your brand – and your future
   MAKING yourself relevant

  by DEMONSTRATING your
         passion

                        and your VALUE
 © 2011 Social Inf ormation Group
                                    49
In summary
                                     Be visible.

                                     Be bold.

                    Your value is in your passion.

     Your brand is bigger than your position.


© 2011 Social Inf ormation Group
                                          50
Questions/discussion




© 2011 Social Inf ormation Group
                                   51
Thank you!

Scott Brown
Professional and personal coaching
scott@infoprocoach.com
303-834-7553

Social Information Group
http://www.socialinformationgroup.com
scott@socialinformationgroup.com
303-834-7553

http://www.linkedin.com/in/scottrbrown

© 2011 Social Inf ormation Group
                                        52
                                                52

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Thriving in Tough Times : Why special librarians are perfectly positioned to own the future

  • 1. Thriving in Tough Times Why special librarians are perfectly positioned to own the future Scott Brown Social Information Group June 11, 2011 CoASL Workshop © 2011 Social Inf ormation Group 1 Denver, Colorado, USA © abet - Fotolia.com
  • 2. Some ideas • Community • InfoCitizen • OrgIntel & entrepreneurship • Thinking broadly: branding yourself • What does it mean to own your future? © 2011 Social Inf ormation Group 2
  • 3. com·mu·ni·ty a unified body of individuals an interacting population of various kinds of individuals in a common location a body of persons of common and especially professional interests scattered through a larger society joint ownership or participation © 2011 Social Inf ormation Group 3
  • 4. Are we a community? © 2011 Social Inf ormation Group 4
  • 5. How many communities are we? © 2011 Social Inf ormation Group 5
  • 6. How are competitive intelligence (CI) communities unique? © 2011 Social Inf ormation Group 6
  • 7. How are competitive intelligence (CI) communities unique? • Sensitivity to sharing • Split between professional and business connection • Typically, hard to connect © 2011 Social Inf ormation Group 7
  • 8. Example CI community on Ning: http://www.ci2020.com © 2011 Social Inf ormation Group 8
  • 9. © 2011 Social Inf ormation Group 9
  • 10. © 2011 Social Inf ormation Group 10
  • 11. How are competitive intelligence (CI) communities unique? • Sensitivity to sharing • Split between professional and business connection • Typically, hard to connect • They’re NOT – there’s a passion for connection © 2011 Social Inf ormation Group 11
  • 12. Why does this work? Passion Trust NOT always directly work- related New tools, same community dynamic © 2011 Social Inf ormation Group 12
  • 13. InfoCitizen: What does it mean?  Transparency  Openness © 2011 Social Inf ormation Group 13
  • 14. InfoCitizen: What does it mean?  Transparency  Openness  Integrity  Honesty © 2011 Social Inf ormation Group 14
  • 15. InfoCitizen: What does it mean?  Transparency  Openness  Integrity  Honesty  Participation  Inclusion © 2011 Social Inf ormation Group 15
  • 16. InfoCitizen: What does it mean?  Transparency  Openness  Integrity  Honesty  Participation  Inclusion  Quality  Service © 2011 Social Inf ormation Group 16
  • 17. InfoCitizen: This is you. © 2011 Social Inf ormation Group 17
  • 18. OrgIntel Organizational Intelligence © 2011 Social Inf ormation Group 18 18
  • 19. OrgIntel: Four approaches • Searching for clues • Finding the pulse • Beyond the org chart • Visibility & openness © 2011 Social Inf ormation Group 19 19
  • 20. Searching for clues • Who are the “content-hungry” people? © 2011 Social Inf ormation Group 20 20
  • 21. © 2011 Social Inf ormation Group 21 21
  • 22. Finding the pulse • Where are the conversations? © 2011 Social Inf ormation Group 22 22
  • 23. © 2011 Social Inf ormation Group 23 23
  • 24. Finding the pulse • Where are the conversations? • Following the active users © 2011 Social Inf ormation Group 24 24
  • 25. © 2011 Social Inf ormation Group 25 25
  • 26. Finding the pulse • Where are the conversations? • Following the active users • The beauty of being Switzerland © 2011 Social Inf ormation Group 26 26
  • 27. Beyond the org chart • What can you find out? © 2011 Social Inf ormation Group 27 27
  • 28. The org chart CEO Admin VP VP VP Admin Director Director Director © 2011 Social Inf ormation Group 28
  • 29. The connection chart © 2011 Social Inf ormation Group 29
  • 30. Beyond the org chart • What can you find out? • Social tools © 2011 Social Inf ormation Group 30 30
  • 31. © 2011 Social Inf ormation Group 31 31
  • 32. Beyond the org chart • What can you find out? • Social tools • Back to the org chart © 2011 Social Inf ormation Group 32 32
  • 33. Visibility & openness  “Who else should know about us?”  “What else can we give you?”  Participation © 2011 Social Inf ormation Group 33 33
  • 34. Visibility & openness = RELEVANCE © 2011 Social Inf ormation Group 34 34
  • 35. Branding © 2011 Social Inf ormation Group 35
  • 36. Branding © 2011 Social Inf ormation Group 36
  • 37. Branding © 2011 Social Inf ormation Group 37
  • 38. Branding © 2011 Social Inf ormation Group 38
  • 39. What’s your brand? © 2011 Social Inf ormation Group 39
  • 40. Professional branding Vs. © 2011 Social Inf ormation Group 40
  • 41. Intentional branding © 2011 Social Inf ormation Group 41
  • 42. © 2011 Social Inf ormation Group 42
  • 43. Share slides in LinkedIn Feed Twitter updates into LinkedIn © 2011 Social Inf ormation Group 43
  • 44. Branding and social tools  Visibility, awareness, access  Layers of presence and visibility  Multiple access points to you  Reinforce YOUR brand  Demonstrate your expertise, knowledge, personality  Enhance opportunities and “serendipity”  Attract potential employers, partners and clients to you © 2011 Social Inf ormation Group 44
  • 45. You take your brand with you – no matter where you go. © 2011 Social Inf ormation Group 45
  • 46. Owning your brand – and your future  What are your passions?  What are your skills?  What do you want to learn?  What do you really want?  Where do you want to grow? © 2011 Social Inf ormation Group 46
  • 47. So what’s next? • How do you want to demonstrate your passions?  LinkedIn?  Blog?  Tweet?  Participate? © 2011 Social Inf ormation Group 47
  • 48. Which is best for you? LinkedIn “Resume or CV on steroids” Connection is key Blogs Professional online journal Content is key Twitter Personal news feed Connection, content and speed are key 48 © 2011 Social Inf ormation Group
  • 49. Owning your brand – and your future MAKING yourself relevant by DEMONSTRATING your passion and your VALUE © 2011 Social Inf ormation Group 49
  • 50. In summary Be visible. Be bold. Your value is in your passion. Your brand is bigger than your position. © 2011 Social Inf ormation Group 50
  • 51. Questions/discussion © 2011 Social Inf ormation Group 51
  • 52. Thank you! Scott Brown Professional and personal coaching scott@infoprocoach.com 303-834-7553 Social Information Group http://www.socialinformationgroup.com scott@socialinformationgroup.com 303-834-7553 http://www.linkedin.com/in/scottrbrown © 2011 Social Inf ormation Group 52 52