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Digital Analytics @ UAlberta
1. Digital Analytics at UAlberta
University of Alberta Campus Computing Symposium
May 9, 2013
Tim Schneider
Digital Analytics Manager
University Digital Strategy
22. Collect DataCollect DataCollect DataCollect Data
Analyze Data / ReportAnalyze Data / ReportAnalyze Data / ReportAnalyze Data / Report
Find an issueFind an issueFind an issueFind an issue
Investigate / InsightInvestigate / InsightInvestigate / InsightInvestigate / Insight
Recommend SolutionRecommend SolutionRecommend SolutionRecommend Solution
FeedbackFeedbackFeedbackFeedback Improve “?”Improve “?”Improve “?”Improve “?”
Identify success metricsIdentify success metricsIdentify success metricsIdentify success metrics
23. “This year however, we have been required to
follow up via phone (which is a big drain on
resources) as many of our students can't find
where their email is. In the conversations
with them I had to walk them through going to
the ualberta.ca homepage then clicking on '
apps@ualberta.ca' to find their email
account.”
July, 2012
24. Collect DataCollect DataCollect DataCollect Data
Analyze Data / ReportAnalyze Data / ReportAnalyze Data / ReportAnalyze Data / Report
Find an issueFind an issueFind an issueFind an issue
Investigate / InsightInvestigate / InsightInvestigate / InsightInvestigate / Insight
Recommend SolutionRecommend SolutionRecommend SolutionRecommend Solution
FeedbackFeedbackFeedbackFeedback Improve “?”Improve “?”Improve “?”Improve “?”
Identify success metricsIdentify success metricsIdentify success metricsIdentify success metrics