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Scholar Virtual Academy
                               Address      : No 03, Daisy Villa Avenue,
                                              Bambalapitiya, Colombo 04
                               Tel          : (94 11) 2553466 / 2593571
                               Email        : applicationises@scholar.lk
                               Website      : www.international-scholar.com




              EDEXCEL
         AS Business Studies
                                      REVISION

                                by Apsara Sumanasiri
© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
AS Business Studies
                          Unit 2

                                     Section 1
                                   Marketing Plan


© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Marketing objectives
       & Strategy


© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
What is marketing?



    Marketing is the management process
      that is responsible for identifying,
     anticipating and satisfying customer
            requirements profitably



© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
What is marketing?


                                  Customer is KING!

   If firms want to survive, they must satisfy
               consumer wants.



© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
The role of marketing



     The main purpose of marketing is to
   increase customer demand, i.e. to shift
        the demand curve outwards.




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
The role of marketing

       The marketing department does not
                work in isolation.

              The objectives of the marketing
               department must fit in with the
                 objectives of the business.


© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Marketing objectives

Possible marketing objectives could be:
• To increase sales
• To create brand loyalty
• To develop the product range
• To survive in the market
• To change the market position
• To increase Market Share

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
What determines marketing
             objectives
External factors:                                              Internal factors:
• Customer behaviour                                           • Market Research
• Competitor                                                      Findings
  behaviour                                                    • Forecasted Sales
• The economy                                                  • Forecasted Profits
• Technology                                                   • Availability of
• Government                                                      Finance
• Changes in the law
• Suppliers


© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Forming a marketing strategy

         A marketing strategy is designed to
         achieve the marketing objectives.

  The marketing strategy should consider:
            • The target market
            • The marketing mix
       • The strategy of the business

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Mass Vs. Niche Marketing

         A niche market:
                                                                        A mass market:

 • Targets a very small
                                                                   • Appeals to the
      segment of a
                                                                     whole market
          market
                                                                 • Requires high sales
  • Sales will be lower,
                                                                    volume and low
     but prices will be
                                                                         prices
          higher

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
The marketing mix

                                                                  The marketing mix
                                                                 in said to consist of
                                                                 the 4 key elements
                                                                     needed for
                                                                      successful
                                                                   marketing, often
                                                                  referred to as the
                                                                          4 Ps.

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Marketing Mix
                       * Product *


© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
The marketing Mix - Product

     Developing new products is time
  consuming and businesses will want to
   protect their new products and ideas
 (intellectual property). This can be done
                    through:
                   • Patents
                 • Copyrights
                • Trademarks
© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Product Life Cycle




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Product Life Cycle




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Product Life Cycle




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Managing a product portfolio
  A product portfolio refers to a range of products produced by a
                         company or brand.

A portfolio can be managed using a product life cycle approach




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
How useful is the product life
           cycle?
The product lifecycle is important to find
the approach on the other factors of the
marketing mix, however:
• It’s impossible to tell how long a product
  is going to last and therefore identify
  where on the PLC the product is.
• It’s of little use to tertiary sector businesses
• Less effective for firms with a large
  product portfolio (eg. NOKIA)
• It only considers sales and profits

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Boston Consultancy Group
                  Matrix




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Boston Consultancy Group
                  Matrix
A portfolio of products or simply put, a
group of products can be analysed using
the Boston Matrix. This matrix categorises
the range of products that the business has
into one of four different types, Stars,
Problem child or question mark, Cash cow
and question mark.

This classification is done based on two
criteria ie. Market share and market
growth.
© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Boston Consultancy Group
                  Matrix
• Market share – refers to the proportion
  of the total industry sales that a
  particular product hold and thus looks
  at whther the product being sold has a
  low or high market share?
• Market growth – looks at whether the
  numbers of potential customers in the
  market growing or not?

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Boston Consultancy Group
                  Matrix
Stars    are   high   growth    products
competing in markets where they are
strong compared with the competition.
Often Stars need heavy investment in
order to sustain the market share during
growth. Eventually growth will slow and,
assuming they keep their market share,
Stars will become Cash Cows

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Boston Consultancy Group
                  Matrix
Question marks are products with low
market share operating in high growth
markets. These are typically new products
in the market. Therefore, would have low
mkt share togetherwith a high potential for
growth.. This suggests that they may need
substantial investment to grow market
share at the expense of larger competitors.
Management have to think hard about
“Question Marks” - which ones should they
invest in to help grow? Which ones should
they allow to fail or shrink?
© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Boston Consultancy Group
                  Matrix
Cash cows are low-growth products with a
high market share. These are mature,
successful products, thus have a high mkt
sh together with less growth potential due
to the products maturity in the mkt and
thus low potential to grow any futher..
these products need to be managed for
continued profit - so that they continue to
generate the strong cash flows that the
company needs. Thus, re-investment is very
important.

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Boston Consultancy Group
                  Matrix

Unsurprisingly, the term “dogs” refers to
products that have a low market share
in unattractive, low-growth markets.
Dogs may generate enough cash to
break-even, but they are rarely, if ever,
worth investing in. Dogs are usually sold
or closed.

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Marketing Mix
                        * Price *


© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Influences on price

•    Demand and supply
•    Market conditions
•    Production costs
•    Market structure
•    Taxes and subsidies
•    Business Objectives
•    Marketing mix

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Pricing strategies

Short-term pricing strategies
These are often used for promotional
reasons

•    Penetration pricing
•    Market skimming
•    Discounts/Sales
•    Loss leader
© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Pricing strategies

Long-term pricing strategies

•    Demand-based
•    Cost-based
•    Competitor-based
•    Psychological

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Price Elasticity of Demand

         PED shows the responsiveness of
        quantity demanded to a change in
          price. It can be calculated as:




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Price Elasticity of Demand
  PED is always negative, due to the inverse
   relationship between price and quantity
    demanded. Once the negative sign is
 ignored there are three possible outcomes:




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
PED and total revenue

                                               Price increase                           Price decrease



     Demand elastic                                Revenue falls                            Revenue rises



                                                Revenue remains                          Revenue remains
         Unit elastic                              constant                                 constant



   Demand inelastic                                Revenue rises                            Revenue falls




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Marketing Mix
                        * Place *


© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
Good Luck
                       Hope you’re doing some effective revision…

                                               Happy Revising!



                                        Apsara 

© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
For more details and revision material
                                             contact:




                                           Scholar Virtual Academy
                                           Address      : No 03, Daisy Villa Avenue, Bambalapitiya, Colombo 04
                                           Tel          : (94 11) 2553466 / 2593571
                                           Email        : applicationises@scholar.lk
                                           Website      : www.international-scholar.com




© 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy

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Bs unit 3 section 6 of 6

  • 1. Scholar Virtual Academy Address : No 03, Daisy Villa Avenue, Bambalapitiya, Colombo 04 Tel : (94 11) 2553466 / 2593571 Email : applicationises@scholar.lk Website : www.international-scholar.com EDEXCEL AS Business Studies REVISION by Apsara Sumanasiri © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 2. AS Business Studies Unit 2 Section 1 Marketing Plan © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 3. Marketing objectives & Strategy © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 4. What is marketing? Marketing is the management process that is responsible for identifying, anticipating and satisfying customer requirements profitably © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 5. What is marketing? Customer is KING! If firms want to survive, they must satisfy consumer wants. © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 6. The role of marketing The main purpose of marketing is to increase customer demand, i.e. to shift the demand curve outwards. © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 7. The role of marketing The marketing department does not work in isolation. The objectives of the marketing department must fit in with the objectives of the business. © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 8. Marketing objectives Possible marketing objectives could be: • To increase sales • To create brand loyalty • To develop the product range • To survive in the market • To change the market position • To increase Market Share © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 9. What determines marketing objectives External factors: Internal factors: • Customer behaviour • Market Research • Competitor Findings behaviour • Forecasted Sales • The economy • Forecasted Profits • Technology • Availability of • Government Finance • Changes in the law • Suppliers © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 10. Forming a marketing strategy A marketing strategy is designed to achieve the marketing objectives. The marketing strategy should consider: • The target market • The marketing mix • The strategy of the business © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 11. Mass Vs. Niche Marketing A niche market: A mass market: • Targets a very small • Appeals to the segment of a whole market market • Requires high sales • Sales will be lower, volume and low but prices will be prices higher © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 12. The marketing mix The marketing mix in said to consist of the 4 key elements needed for successful marketing, often referred to as the 4 Ps. © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 13. Marketing Mix * Product * © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 14. The marketing Mix - Product Developing new products is time consuming and businesses will want to protect their new products and ideas (intellectual property). This can be done through: • Patents • Copyrights • Trademarks © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 15. Product Life Cycle © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 16. Product Life Cycle © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 17. Product Life Cycle © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 18. Managing a product portfolio A product portfolio refers to a range of products produced by a company or brand. A portfolio can be managed using a product life cycle approach © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 19. How useful is the product life cycle? The product lifecycle is important to find the approach on the other factors of the marketing mix, however: • It’s impossible to tell how long a product is going to last and therefore identify where on the PLC the product is. • It’s of little use to tertiary sector businesses • Less effective for firms with a large product portfolio (eg. NOKIA) • It only considers sales and profits © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 20. Boston Consultancy Group Matrix © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 21. Boston Consultancy Group Matrix A portfolio of products or simply put, a group of products can be analysed using the Boston Matrix. This matrix categorises the range of products that the business has into one of four different types, Stars, Problem child or question mark, Cash cow and question mark. This classification is done based on two criteria ie. Market share and market growth. © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 22. Boston Consultancy Group Matrix • Market share – refers to the proportion of the total industry sales that a particular product hold and thus looks at whther the product being sold has a low or high market share? • Market growth – looks at whether the numbers of potential customers in the market growing or not? © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 23. Boston Consultancy Group Matrix Stars are high growth products competing in markets where they are strong compared with the competition. Often Stars need heavy investment in order to sustain the market share during growth. Eventually growth will slow and, assuming they keep their market share, Stars will become Cash Cows © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 24. Boston Consultancy Group Matrix Question marks are products with low market share operating in high growth markets. These are typically new products in the market. Therefore, would have low mkt share togetherwith a high potential for growth.. This suggests that they may need substantial investment to grow market share at the expense of larger competitors. Management have to think hard about “Question Marks” - which ones should they invest in to help grow? Which ones should they allow to fail or shrink? © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 25. Boston Consultancy Group Matrix Cash cows are low-growth products with a high market share. These are mature, successful products, thus have a high mkt sh together with less growth potential due to the products maturity in the mkt and thus low potential to grow any futher.. these products need to be managed for continued profit - so that they continue to generate the strong cash flows that the company needs. Thus, re-investment is very important. © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 26. Boston Consultancy Group Matrix Unsurprisingly, the term “dogs” refers to products that have a low market share in unattractive, low-growth markets. Dogs may generate enough cash to break-even, but they are rarely, if ever, worth investing in. Dogs are usually sold or closed. © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 27. Marketing Mix * Price * © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 28. Influences on price • Demand and supply • Market conditions • Production costs • Market structure • Taxes and subsidies • Business Objectives • Marketing mix © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 29. Pricing strategies Short-term pricing strategies These are often used for promotional reasons • Penetration pricing • Market skimming • Discounts/Sales • Loss leader © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 30. Pricing strategies Long-term pricing strategies • Demand-based • Cost-based • Competitor-based • Psychological © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 31. Price Elasticity of Demand PED shows the responsiveness of quantity demanded to a change in price. It can be calculated as: © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 32. Price Elasticity of Demand PED is always negative, due to the inverse relationship between price and quantity demanded. Once the negative sign is ignored there are three possible outcomes: © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 33. PED and total revenue Price increase Price decrease Demand elastic Revenue falls Revenue rises Revenue remains Revenue remains Unit elastic constant constant Demand inelastic Revenue rises Revenue falls © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 34. Marketing Mix * Place * © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 35. Good Luck Hope you’re doing some effective revision… Happy Revising! Apsara  © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy
  • 36. For more details and revision material contact: Scholar Virtual Academy Address : No 03, Daisy Villa Avenue, Bambalapitiya, Colombo 04 Tel : (94 11) 2553466 / 2593571 Email : applicationises@scholar.lk Website : www.international-scholar.com © 2013 by Apsara Sumanasiri. All rights reserved. | Edexcel AS Business Studies Unit 2 Revision on Scholar Virtual Academy