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SMX Advanced 2010Advanced Conversion Rate Optimization- Going Way Beyond the Landing Page Scott Miller Vertster.com @optimizeit
Don’t test video, test which video!!
Split Test Organic Traffic URL Kept Constant Conversion Proxy Goal: Watch Whole Video Overview of Test Design
What do you think?
Results 45%  more watched whole video
Where did they drop off?
3 Takeaways You *should* Test alternate videos Use a conversion proxy if you don’t have enough traffic Don’t believe everything you hear in college
Landing Pages Are Only the 50 Yard Line for many sites.
Don’t be afraid to go deep!
Remember the 7 C’s of Conversion Optimization Capture the attention of the Customer Maintain Consistency throughout the experience Make it Clear What the User is Supposed to do  Communicate the Unique Value Proposition Instill Credibility in your Company Create Scarcity to Increase Demand Close the Sale
A few examples of “going deep” ,[object Object]
Checkout flow testing
Credibility Enhancement
Change Design/CSS
Repeat/Reinforce Search Ad or Landing Page Offer
Maximize Event Yield,[object Object]
Example: Sitewide Credibility With a Twist… What if you make your own seal??
A/B/C Split Test All Traffic/ Pages (SWO) Several Hundred Online Stores Goal: Sales Conversion/ RPV Overview of Test Design
What do you think?
Results “Name Brand” Seal was best Better to have no seal than homemade seal Homemade reduced RPV by 5-10%
3 Takeaways People spend/share more when they feel safe Be cognizant of experimental noise Don’t Ignore Segments- Dayparting, URL parting, etc are important with SWO.
Will a cleaner look and feel result in more advertising clicks??

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SMX Advanced 2010 - Advanced CRO