The Communications Task Force met 5 times to improve communication within their organization. They conducted a SWOT analysis and informally surveyed coworkers. Their progress report found that the task force recruited members and drafted recommendations. Departmental meetings, monthly staff meetings, and available technology were seen as strengths, while a lack of consistent communication methods, underutilized technology, and infrequent meetings were weaknesses. Opportunities included using email more effectively and increasing face-to-face time and training. Threats were the fear of rejection, change, and lack of supervisor training. Feedback on their efforts was requested.

1. Communications Task Force What we’ve done Where we’re going

2. Introduction – Elaine Who is on the task force Why a task force? Why improving communication is important?

3. SCSL Handbook - Curtis Communication: We believe communication is essential to performing our mission and pursuing our vision. Communication is vital to building organizational trust and is the hallmark of respect.

4. Progress Report - Ruth Appointed staff members met with David The group recruited Curtis We have met 5 times We have conducted a SWOT analysis Co-workers have been informally surveyed We have a draft of a recommendations report

5. Strengths – Rob TOP THREE: Departmental Meetings Monthly Staff Meetings/Using PACER Technology resources that are available to us

6. Weaknesses – Kathy TOP THREE: There is no one official method of communication/ grapevine Technology resources are being underutilized There are not enough section/department meetings/need more often

7. Opportunities – Elaine TOP FOUR: Email could be used more effectively There could be more personal contact/face-to-face time with administration/ supervisors Training at staff meetings/more internal training Create an internal communication policy/guidelines

8. Threats – Flora TOP THREE: Fear of rejection/ confrontation Fear of Change Lack of knowledge/ training among supervisors/ managers

9. Feedback – Rob Let us know what you think! Anonymous feedback Online or use suggestion form Final report to be submitted April 23 http://Bit.ly/scslfeedback

10. Questions? Thank you