On-line Customer Service Training

1. On-Line Customer Service Training

2. Now what? How can I further lift the service profile? We need more training…and yet Clients say … “We train, we Mystery Shop, we do the right things…”

3. Budgets are tight.

4. On-Line Customer Service & Sales Training

5. Modules delivered each month Relentlessly, and consistently

10. More Contact, Less Cost  Frequency  Topics  Less travel costs  Disruption