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Using New Media and Communications Technologies with Newcomers to Canada
1. Click here
Using New Media and
Communications Technologies with
Newcomers to Canada
Chris to phe r Wulff, Social Planning
Toronto
Marc o Campana , Ontario Council of
Agencies Serving Im igrants (OCASI)
m
3. Introduction
It’s about:
• Learning to work/listen online
• Having a strategy
• Choosing the right tools for you
• Managing your workflow
• Avoiding “Garbage Overload”
• Becoming a proficient information
manager – find the right information for
the right people at the right time
• Learning to share and collaborate – becoming an aggregator
4. Web 2.0
5 Pillars of the Modern Internet
• Ease of Use
• Trusted Networks
• Everyone Can Publish
• Act/Pass(ive)
• Media Rich
5. Newcomers Online – A Profile
Who’s Online and What do They Want From Me?
Newcomers to Canada – 78%
Youth and Young Adults - 96% (but 51 per cent of Canadians
aged 60 and older are online users)
Service Expectations
Immediacy
Peer Networks
Consistency
Accuracy
Expertise
6. Newcomers Want Online Services!
Some examples:
Some examples of newcomer websites
Settlement.Org
Loonlounge.com
Canadiandesi.com
A Canada Immigrant's Blog
Skills for Change - online video
Skills for Change - online courses
OCASI - customized mapping
OCASI - online courses
8. WE Want Online Services!
What if increased use of online tools could save us time, free
us up to do more interesting work, get us the information
we needed to do our jobs more efficiently, effectively?
10. Strategies
Getting your organization ready to listen
Why are you listening? What are your
mission goals?
Come up with at least Five Ways You Plan
to Use the Information (link to day-to-day action)
What’s Your Internal Process? How will you
organize your listening?
http://beth.typepad.com/beths_blog/2009/02/getting-your-nonprofit-organization-ready-to-listen-.html