SlideShare a Scribd company logo
1 of 33
DEFINING THE RECIPIENT JOURNEY: The role of software in the hearing journey at Cochlear Toby Cumming,  Cochlear Jane Cockburn,  Cochlear Shane Morris,  Automatic Studio
 
The cochlear ear implant is the first and only device produced by mankind which effectively restores the use of one of the human senses. Professor Gustav Nossal, University of Melbourne
Cochlear Implant System Cochlear Implant Sound Processor
Where does the software fit?
A Lifetime Journey.... Lifetime Needs
The Challenge <10%
Personas Everywhere
Enter UX
KEY CONSIDERATIONS
New Users ,[object Object]
User Context
Agile Development
Medical Device
Long Development Cycles
So how did UX help?
THE PROTOTYPE JOURNEY
In the beginning...
The Living Spec
Prototype + Design Prototype Design
Prototype Pain Prototype
Prototype Pain Prototype Wireframe Doc Design
USABILITY TESTING
Usability Testing - Informal
Usability Testing - Formal
First Time Users
Expert users
Lessons Learnt
Use the Appropriate Tool
Team Involvement
Stakeholder Engagement
Bridging the Gap
Toby Cumming  [email_address] m Jane Cockburn  [email_address] Shane Morris [email_address]

More Related Content

Viewers also liked

Assessing Students For Instruction
Assessing  Students For  InstructionAssessing  Students For  Instruction
Assessing Students For Instruction
Brent Daigle, Ph.D.
 
New moon star gazing (Reading Comprehension)
New moon star gazing (Reading Comprehension) New moon star gazing (Reading Comprehension)
New moon star gazing (Reading Comprehension)
Brent Daigle, Ph.D.
 
My Sons Presentation
My Sons PresentationMy Sons Presentation
My Sons Presentation
marvypina
 
Non food Incentives and Rewards to Use in the Classroom
Non food Incentives and Rewards to Use in the ClassroomNon food Incentives and Rewards to Use in the Classroom
Non food Incentives and Rewards to Use in the Classroom
Brent Daigle, Ph.D.
 
Special Education Policies & Practices
Special Education Policies & PracticesSpecial Education Policies & Practices
Special Education Policies & Practices
Brent Daigle, Ph.D.
 
Planning And Providing Special Education Services
Planning And Providing  Special Education ServicesPlanning And Providing  Special Education Services
Planning And Providing Special Education Services
Brent Daigle, Ph.D.
 
01 Thesis Project stefanmueller
01 Thesis Project stefanmueller01 Thesis Project stefanmueller
01 Thesis Project stefanmueller
smuemd
 
Autism Spectrum Disorders (Without Audio)
Autism Spectrum Disorders (Without Audio)Autism Spectrum Disorders (Without Audio)
Autism Spectrum Disorders (Without Audio)
Brent Daigle, Ph.D.
 

Viewers also liked (20)

Strijker, A. (2002). Teletop Techniek En Didactiek
Strijker, A. (2002). Teletop Techniek En DidactiekStrijker, A. (2002). Teletop Techniek En Didactiek
Strijker, A. (2002). Teletop Techniek En Didactiek
 
Strijker, A. (2005, Juni 26). Workshop Thales Ontwikkelen Van En Werken Met...
Strijker, A. (2005, Juni 26). Workshop Thales   Ontwikkelen Van En Werken Met...Strijker, A. (2005, Juni 26). Workshop Thales   Ontwikkelen Van En Werken Met...
Strijker, A. (2005, Juni 26). Workshop Thales Ontwikkelen Van En Werken Met...
 
Capitalization rules
Capitalization rulesCapitalization rules
Capitalization rules
 
Assessing Students For Instruction
Assessing  Students For  InstructionAssessing  Students For  Instruction
Assessing Students For Instruction
 
The Science of Professional Development
The Science of Professional DevelopmentThe Science of Professional Development
The Science of Professional Development
 
Adjectives Practice
Adjectives PracticeAdjectives Practice
Adjectives Practice
 
New moon star gazing (Reading Comprehension)
New moon star gazing (Reading Comprehension) New moon star gazing (Reading Comprehension)
New moon star gazing (Reading Comprehension)
 
Citizen Power Project
Citizen Power ProjectCitizen Power Project
Citizen Power Project
 
My Sons Presentation
My Sons PresentationMy Sons Presentation
My Sons Presentation
 
Ensayo conectivismo y educación primaria
Ensayo conectivismo y educación primariaEnsayo conectivismo y educación primaria
Ensayo conectivismo y educación primaria
 
Non food Incentives and Rewards to Use in the Classroom
Non food Incentives and Rewards to Use in the ClassroomNon food Incentives and Rewards to Use in the Classroom
Non food Incentives and Rewards to Use in the Classroom
 
Compound word worksheet
Compound word worksheetCompound word worksheet
Compound word worksheet
 
Vitrais
VitraisVitrais
Vitrais
 
Special Education Policies & Practices
Special Education Policies & PracticesSpecial Education Policies & Practices
Special Education Policies & Practices
 
Fruits and vegetables by aubrie daigle
Fruits and vegetables by aubrie daigleFruits and vegetables by aubrie daigle
Fruits and vegetables by aubrie daigle
 
Planning And Providing Special Education Services
Planning And Providing  Special Education ServicesPlanning And Providing  Special Education Services
Planning And Providing Special Education Services
 
01 Thesis Project stefanmueller
01 Thesis Project stefanmueller01 Thesis Project stefanmueller
01 Thesis Project stefanmueller
 
Autism Spectrum Disorders (Without Audio)
Autism Spectrum Disorders (Without Audio)Autism Spectrum Disorders (Without Audio)
Autism Spectrum Disorders (Without Audio)
 
Steve Jobs
Steve JobsSteve Jobs
Steve Jobs
 
Expression Blend for Windows Phone
Expression Blend for Windows PhoneExpression Blend for Windows Phone
Expression Blend for Windows Phone
 

Similar to Defining the recipient journey ux

INTRODUCTION to USER EXPERIENCE
INTRODUCTION to USER EXPERIENCEINTRODUCTION to USER EXPERIENCE
INTRODUCTION to USER EXPERIENCE
chenjyu
 
Ux research to go ux day_sf 2013_userlens
Ux research to go ux day_sf 2013_userlensUx research to go ux day_sf 2013_userlens
Ux research to go ux day_sf 2013_userlens
User Lens
 
hcid2011 - Empathic Modelling, A Practical Workshop - Dr Simone Stumpf (HCID)
hcid2011 - Empathic Modelling, A Practical Workshop - Dr Simone Stumpf (HCID)hcid2011 - Empathic Modelling, A Practical Workshop - Dr Simone Stumpf (HCID)
hcid2011 - Empathic Modelling, A Practical Workshop - Dr Simone Stumpf (HCID)
City University London
 
Creating for people - UX for MBAs
Creating for people - UX for MBAsCreating for people - UX for MBAs
Creating for people - UX for MBAs
Diego Mendes
 
Human centered design
Human centered designHuman centered design
Human centered design
Syed Humam
 
Inuse seminar Nov 20, 2012 Salovaara
Inuse seminar Nov 20, 2012 SalovaaraInuse seminar Nov 20, 2012 Salovaara
Inuse seminar Nov 20, 2012 Salovaara
inuseproject
 

Similar to Defining the recipient journey ux (20)

INTRODUCTION to USER EXPERIENCE
INTRODUCTION to USER EXPERIENCEINTRODUCTION to USER EXPERIENCE
INTRODUCTION to USER EXPERIENCE
 
Ux research to go ux day_sf 2013_userlens
Ux research to go ux day_sf 2013_userlensUx research to go ux day_sf 2013_userlens
Ux research to go ux day_sf 2013_userlens
 
Mobile UX London - Mobile Usability Hands-on by SABRINA DUDA
Mobile UX London - Mobile Usability Hands-on by SABRINA DUDAMobile UX London - Mobile Usability Hands-on by SABRINA DUDA
Mobile UX London - Mobile Usability Hands-on by SABRINA DUDA
 
Ariana Koblitz: case book of physical product design
Ariana Koblitz: case book of physical product designAriana Koblitz: case book of physical product design
Ariana Koblitz: case book of physical product design
 
Interactive design student potfolio
Interactive design student potfolioInteractive design student potfolio
Interactive design student potfolio
 
hcid2011 - Empathic Modelling, A Practical Workshop - Dr Simone Stumpf (HCID)
hcid2011 - Empathic Modelling, A Practical Workshop - Dr Simone Stumpf (HCID)hcid2011 - Empathic Modelling, A Practical Workshop - Dr Simone Stumpf (HCID)
hcid2011 - Empathic Modelling, A Practical Workshop - Dr Simone Stumpf (HCID)
 
Seminário Mídias e Interação - CIn 25.05.2011
Seminário Mídias e Interação - CIn 25.05.2011Seminário Mídias e Interação - CIn 25.05.2011
Seminário Mídias e Interação - CIn 25.05.2011
 
YPO/WPO Conferrence @ HEC Montréal : Designing and Assessing Customer & Emplo...
YPO/WPO Conferrence @ HEC Montréal : Designing and Assessing Customer & Emplo...YPO/WPO Conferrence @ HEC Montréal : Designing and Assessing Customer & Emplo...
YPO/WPO Conferrence @ HEC Montréal : Designing and Assessing Customer & Emplo...
 
Creating for people - UX for MBAs
Creating for people - UX for MBAsCreating for people - UX for MBAs
Creating for people - UX for MBAs
 
There's An App for That: Exploratory Research with Mobile Users
There's An App for That: Exploratory Research with Mobile UsersThere's An App for That: Exploratory Research with Mobile Users
There's An App for That: Exploratory Research with Mobile Users
 
How Universities are Using the Meeting Owl
How Universities are Using the Meeting Owl How Universities are Using the Meeting Owl
How Universities are Using the Meeting Owl
 
Human centered design
Human centered designHuman centered design
Human centered design
 
LIP READING - AN EFFICIENT CROSS AUDIO-VIDEO RECOGNITION USING 3D CONVOLUTION...
LIP READING - AN EFFICIENT CROSS AUDIO-VIDEO RECOGNITION USING 3D CONVOLUTION...LIP READING - AN EFFICIENT CROSS AUDIO-VIDEO RECOGNITION USING 3D CONVOLUTION...
LIP READING - AN EFFICIENT CROSS AUDIO-VIDEO RECOGNITION USING 3D CONVOLUTION...
 
Meeting Owl University Guide
Meeting Owl University GuideMeeting Owl University Guide
Meeting Owl University Guide
 
Innovative UX Methods and Tools
Innovative UX Methods and ToolsInnovative UX Methods and Tools
Innovative UX Methods and Tools
 
One Person's Journey in Practicing Anthropology
One Person's Journey in Practicing AnthropologyOne Person's Journey in Practicing Anthropology
One Person's Journey in Practicing Anthropology
 
Inuse seminar Nov 20, 2012 Salovaara
Inuse seminar Nov 20, 2012 SalovaaraInuse seminar Nov 20, 2012 Salovaara
Inuse seminar Nov 20, 2012 Salovaara
 
Mobile & Tablet UX | NYU School of Professional Studies | Week 1 (Intro)
Mobile & Tablet UX | NYU School of Professional Studies | Week 1 (Intro)Mobile & Tablet UX | NYU School of Professional Studies | Week 1 (Intro)
Mobile & Tablet UX | NYU School of Professional Studies | Week 1 (Intro)
 
Prototyping and Piloting
Prototyping and PilotingPrototyping and Piloting
Prototyping and Piloting
 
Tapping User Experience Design
Tapping User Experience DesignTapping User Experience Design
Tapping User Experience Design
 

More from Shane Morris

Metro Design Language - WebDU
Metro Design Language - WebDUMetro Design Language - WebDU
Metro Design Language - WebDU
Shane Morris
 

More from Shane Morris (18)

What makes your app grouse - #appfest Sydney
What makes your app grouse - #appfest SydneyWhat makes your app grouse - #appfest Sydney
What makes your app grouse - #appfest Sydney
 
Morris prototyping - oredev - share
Morris   prototyping - oredev - shareMorris   prototyping - oredev - share
Morris prototyping - oredev - share
 
Metro Design Language - WebDU
Metro Design Language - WebDUMetro Design Language - WebDU
Metro Design Language - WebDU
 
Prototypes, Prototypes, Prototypes
Prototypes, Prototypes, PrototypesPrototypes, Prototypes, Prototypes
Prototypes, Prototypes, Prototypes
 
Metro Design Language
Metro Design LanguageMetro Design Language
Metro Design Language
 
WIndows Phone 7 UX
WIndows Phone 7 UXWIndows Phone 7 UX
WIndows Phone 7 UX
 
101 Things I Learned In Interaction Design School - Web Directions South
101 Things I Learned In Interaction Design School - Web Directions South101 Things I Learned In Interaction Design School - Web Directions South
101 Things I Learned In Interaction Design School - Web Directions South
 
Silverlight won't save your user experience - you will!
Silverlight won't save your user experience - you will!Silverlight won't save your user experience - you will!
Silverlight won't save your user experience - you will!
 
Design For Multiple Touchpoints
Design For Multiple TouchpointsDesign For Multiple Touchpoints
Design For Multiple Touchpoints
 
Design In The Round: Creating Compelling User Experiences for Surface
Design In The Round: Creating Compelling User Experiences for SurfaceDesign In The Round: Creating Compelling User Experiences for Surface
Design In The Round: Creating Compelling User Experiences for Surface
 
Customer Experience and the 3 F's
Customer Experience and the 3 F'sCustomer Experience and the 3 F's
Customer Experience and the 3 F's
 
From Website To Webapp Shane Morris
From Website To Webapp   Shane MorrisFrom Website To Webapp   Shane Morris
From Website To Webapp Shane Morris
 
Web311 Designing Compelling Silverlight User Experiences With Expression St...
Web311   Designing Compelling Silverlight User Experiences With Expression St...Web311   Designing Compelling Silverlight User Experiences With Expression St...
Web311 Designing Compelling Silverlight User Experiences With Expression St...
 
Pimp My App Shane Morris
Pimp My App   Shane MorrisPimp My App   Shane Morris
Pimp My App Shane Morris
 
Using Microsoft Silverlight for Creating Rich Mobile User Experiences
Using Microsoft Silverlight for Creating Rich Mobile User ExperiencesUsing Microsoft Silverlight for Creating Rich Mobile User Experiences
Using Microsoft Silverlight for Creating Rich Mobile User Experiences
 
Pimp My App Shane Morris
Pimp My App   Shane MorrisPimp My App   Shane Morris
Pimp My App Shane Morris
 
Aimia- Future Of Usability 0712
Aimia- Future Of Usability 0712Aimia- Future Of Usability 0712
Aimia- Future Of Usability 0712
 
Silverlight Splashes Out
Silverlight Splashes OutSilverlight Splashes Out
Silverlight Splashes Out
 

Recently uploaded

How to Build a Simple Shopify Website
How to Build a Simple Shopify WebsiteHow to Build a Simple Shopify Website
How to Build a Simple Shopify Website
mark11275
 
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman MuscatAbortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
gajnagarg
 
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
eeanqy
 
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
gajnagarg
 
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
sriharipichandi
 
poliovirus-190801072449. pptx
poliovirus-190801072449.            pptxpoliovirus-190801072449.            pptx
poliovirus-190801072449. pptx
ssuser0ad194
 
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Nitya salvi
 
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
nirzagarg
 
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
ehyxf
 
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
eeanqy
 
Simple Conference Style Presentation by Slidesgo.pptx
Simple Conference Style Presentation by Slidesgo.pptxSimple Conference Style Presentation by Slidesgo.pptx
Simple Conference Style Presentation by Slidesgo.pptx
balqisyamutia
 

Recently uploaded (20)

How to Build a Simple Shopify Website
How to Build a Simple Shopify WebsiteHow to Build a Simple Shopify Website
How to Build a Simple Shopify Website
 
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman MuscatAbortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
Abortion Pills in Oman (+918133066128) Cytotec clinic buy Oman Muscat
 
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Mysore [ 7014168258 ] Call Me For Genuine Models We...
 
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
怎样办理巴斯大学毕业证(Bath毕业证书)成绩单留信认证
 
Eye-Catching Web Design Crafting User Interfaces .docx
Eye-Catching Web Design Crafting User Interfaces .docxEye-Catching Web Design Crafting User Interfaces .docx
Eye-Catching Web Design Crafting User Interfaces .docx
 
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
Top profile Call Girls In Meerut [ 7014168258 ] Call Me For Genuine Models We...
 
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
Abortion pills in Riyadh +966572737505 <> buy cytotec <> unwanted kit Saudi A...
 
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
Anupama Kundoo Cost Effective detailed ppt with plans and elevations with det...
 
poliovirus-190801072449. pptx
poliovirus-190801072449.            pptxpoliovirus-190801072449.            pptx
poliovirus-190801072449. pptx
 
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best ServiceHigh Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
 
Pondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime Pondicherry
Pondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime PondicherryPondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime Pondicherry
Pondicherry Escorts Service Girl ^ 9332606886, WhatsApp Anytime Pondicherry
 
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
Call Girls In Ratnagiri Escorts ☎️8617370543 🔝 💃 Enjoy 24/7 Escort Service En...
 
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
Top profile Call Girls In Mau [ 7014168258 ] Call Me For Genuine Models We ar...
 
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
怎样办理莫纳什大学毕业证(Monash毕业证书)成绩单留信认证
 
LANDSCAPE ARCHITECTURE PORTFOLIO - MAREK MITACEK
LANDSCAPE ARCHITECTURE PORTFOLIO - MAREK MITACEKLANDSCAPE ARCHITECTURE PORTFOLIO - MAREK MITACEK
LANDSCAPE ARCHITECTURE PORTFOLIO - MAREK MITACEK
 
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
怎样办理伦敦国王学院毕业证(KCL毕业证书)成绩单留信认证
 
Call Girls Jalaun Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Jalaun Just Call 8617370543 Top Class Call Girl Service AvailableCall Girls Jalaun Just Call 8617370543 Top Class Call Girl Service Available
Call Girls Jalaun Just Call 8617370543 Top Class Call Girl Service Available
 
Essential UI/UX Design Principles: A Comprehensive Guide
Essential UI/UX Design Principles: A Comprehensive GuideEssential UI/UX Design Principles: A Comprehensive Guide
Essential UI/UX Design Principles: A Comprehensive Guide
 
Simple Conference Style Presentation by Slidesgo.pptx
Simple Conference Style Presentation by Slidesgo.pptxSimple Conference Style Presentation by Slidesgo.pptx
Simple Conference Style Presentation by Slidesgo.pptx
 
How to Create a Productive Workspace Trends and Tips.pdf
How to Create a Productive Workspace Trends and Tips.pdfHow to Create a Productive Workspace Trends and Tips.pdf
How to Create a Productive Workspace Trends and Tips.pdf
 

Defining the recipient journey ux

Editor's Notes

  1. 3 Lessons Learnt