These presentations, originally delivered as part of Pythagoras' 'Driving Business Value with Enterprise Social' event, cover:
Why should I bother with Enterprise Social Networking?
What Enterprise Social Networking tools are available to me?
How should I go about implementing Enterprise Social Networking?
2. 09:30-09:45am
Introduction
09:45-10:30am
Session 1: Why should I bother with Enterprise Social Networking?
(Chris Clark, Creative Sharepoint)
10:30-10:45am
Tea and Coffee Break
10:45-11:30am
Session 2: What Enterprise Social Networking tools are available to me?
(Chris Clark, Creative Sharepoint)
11:30-11:45am
Break
11:45-12:30pm
Session 3: How should I go about implementing Enterprise Social Networking?
(Kyle Hudson, Yammer)
12:30-12:45pm
Conclusion and Q&A
12:45-13:30pm
Buffet Lunch and Networking
3. Working with
Office
365, Yammer, S
harePoint &
CRM
3 Gold Partner
Certifications, Yammer
Professionals & Cloud
Accelerate
Gold Collaboration and Content
Gold Customer Relationship
Management
Gold Digital Marketing
Cloud Accelerate
Recent Acquisition by
Pythagoras with focus
across the Microsoft
Stack
Locations in:
London
Maidenhead
Birmingham
Stockholm
85 Strong
Workforce
Social at Core of Our
Culture with Focus on
Business Needs not
Technology
5. Chris Clark
Marketing Manager
Email: chris.clark@creative-sharepoint.com
Twitter: @chrisclark005
Working Extensively with Microsoft
Regular Client Facing and Workshops
Social Champion on Internal & External Networks
Regular Community Contributor (NBSP and CMSWire)
6. What Enterprise Social Networking Is, and
What it Isn't
Session 1 Points
Typical Use Cases of Enterprise Social
How Real World Organisations are Using
Enterprise Social
7. “Social networking-type
applications will become as
ubiquitous in the workplace
as Microsoft Office tools and
will likely replace e-mail as the
dominant form of corporate
communications”
8.
9.
10.
11.
12.
13.
14.
15.
16. System is in state A
Intended systems state B
e.g. “as-is process”
A
e.g. “to-be process”
Intervention
Systems implementation & Rollout
B
B
Change
Management
B*
(Riemer, 2012)
20. S
Social
Social Praise
“Thank you for the mindmap and for sharing
your experience with us”
Informal Talk
“Congratulations on your baby. Wish you all
the best!”
Organising
Work Coordination
“@stu Can you please give Jon access to the.
(KDF). Thanks!”
Meeting Organisation
“This appointment is inconvenient. I would
prefer 01.10 3pm”
C
Crowd Sourcing
Problem Solving
“What can I do with RAD studio that I can’t
do with Visual Studio?”
Idea Generation
“Curious to know how we can make the
group more useful to those who have
joined?”
I
Information
Sharing
Input Generation
“#Cloudcomputing The Digital Magazine
reports http//www…”
Information Storage
“Presentation of team goals (Checklist for
Quality assurance)…”
A
Awareness
Creation
Status Updates
“[I am] In my daily update meeting with my
partner in Waldorf”
Event Notifications
“On 8th of September Capgemini organizes
another Cloud Computing Conference…”
L
Learning &
Linkages
O
(Riemer, 2012)
Discussion and Opinions
“As long as they offer a better service or better quality in general price isn’t really an issue”
22. Session 1 Key Takeaways
1.
Don’t Treat an
ESN Rollout
Like a Typical IT
Project.
2.
Benefits Are Not
Predictable, But
Generic Use
Cases Exist.
3.
Use Cases Vary
Depending on
Context and
Situation.
26. LEADERS
CHALLENGERS
Gartner’s Magic Quadrant for
Social Software in the
Workplace
Microsoft
IBM
Jive Software
Tibco Software
NewsGator
Atlassian
OpenText
Huddle
blueKiwi
Igloo
ABILITY TO EXCECUTE
“Leaders are well-established
vendors with widely used social
software and collaboration
offerings. They have established
their leadership through early
recognition of users’
needs, continuous
innovation, overall market
presence, and success in
As
delivering user-friendly andof September 2013
Salesforce.com
VMware
Novell
SAP
Cisco
Google
Telligent (Zimbra)
Acquia
Liferay
Zyncro
NICHE PLAYERS
COMPLETENESS OF VISION
VISIONARIES
27. 12th May 2010
10th May 2011
27th February 2013
SharePoint 2010 General Availability
Skype Acquisition
SharePoint 2013 General Availability
2010
2011
2012
2013
25th January 2011
25th June 2012
Lync General Availability
Yammer Acquisition
45. Session 2 Key Takeaways
1.
Think
SharePoint AND
(not versus)
Yammer as a
Rule of Thumb.
2.
Integration is
Here, Further
Integration is
Coming.
3.
Consider CloudReadiness and
SharePoint
Version.
57. % of engaged users
With adequate user
training and ongoing
communication of
Yammer’s benefits
Formal
launch
Yammer begins to
spread virally
People leave
(no value)
Preparing for
adoption
Without adequate
user training and
communication
Free Service
Time
Premium Service
59. Enterprise Social Networking Event – Calls to Action
1
See your leaflets for a product comparison and decision matrix
2
1 day free consultancy with a 1 day workshop
3
Register for a follow-up roundtable
61. References
Riemer, K., 2012. S.O.C.I.A.L – Emergent Enterprise Social Networking Use Cases: A Multi Case Study
Comparison
Riemer, K., 2012. Keynote on Enterprise Social Network Adoption [online] Available at:
http://www.youtube.com/watch?v=aFTfklrEOvA [Accessed 16 December 2013)