1. Keeping Suzanne Chalmers

2.  Suzanne Chalmers, software engineer, calls to arrange a meeting
with Thomas Chan, Vice President
 Chan instinctively knew what the meeting was going to be about
 Thomas Chan had been through this before
 Meeting takes place where Suzanne formally informs about her
decision to quit
Case Brief
 Chan makes lucrative offers, which are categorically rejected by
Suzanne
 Suzanne promises to consider his offer but tenders her resignation
in writing
 Finally joins a startup firm in the area.

3. Common
Problems
Stressful work routines
Work environment
Monotonous work
Cramped workspace
Financial independence

4. What the company can’t offer?
Limitations
 Cannot compete on share options with a
start-up
 Cannot designate diverse roles and
responsibilities
 Cannot address the cramped workspace
problem immediately

5. So what did Chan Offer????
Enticers
25% salary hike
More stock options
Larger office space
Paid leaves

6. Thomas Chan
Experienced hand
CharacterSketch
Aware of employee issues
Tactical
Suzanne Chalmers
Talented & valued
employee
Determined
Considerate
Responsible

7. So where was the disconnect????

8. Need Levels

9.  Working environment
 Employee relationship strategies
Recommendations
 Employee support strategies
 Employee growth strategies
 Employee compensation strategies

10. Thank You.