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Transforming	
  
College	
  to	
  Career	
  
April,	
  2014	
  
Sheila	
  Curran,	
  Curran	
  Consul5ng	
  Group	
  
h8p://www.curranoncareers.com	
  
	
  
CurranConsultingGroup
curranoncareers.com
Presenter	
  
•  Sheila	
  Curran	
  
•  CEO	
  and	
  Chief	
  Strategy	
  Consultant	
  
•  Curran	
  Consul5ng	
  Group	
  
•  CurranonCareers@gmail.com	
  
•  www.curranoncareers.com	
  
•  Linkedin.com/in/sheilacurran	
  
	
  
	
  
CurranConsultingGroup
curranoncareers.com
5	
  Key	
  Questions	
  
CurranConsultingGroup
curranoncareers.com
Ø How	
  has	
  college	
  to	
  career	
  
evolved?	
  
	
  
Ø Why	
  pay	
  so	
  much	
  a:en;on	
  
to	
  careers	
  now?	
  
	
  
Ø What’s	
  wrong	
  with	
  our	
  
current	
  model	
  of	
  college	
  to	
  
career?	
  
	
  
Ø What	
  does	
  transforma;on	
  
look	
  like?	
  
	
  
Ø What	
  are	
  the	
  prerequisites	
  
for	
  success?	
  
CurranConsultingGroup
curranoncareers.com
How	
  has	
  college	
  to	
  
career	
  evolved?	
  
CurranConsultingGroup
curranoncareers.com
Thirty	
  years	
  ago,	
  there	
  was	
  li8le	
  connec5on	
  between	
  classroom	
  and	
  career.	
  Students	
  typically	
  started	
  thinking	
  
about	
  careers	
  in	
  their	
  senior	
  year,	
  unless	
  they	
  intended	
  to	
  go	
  to	
  law	
  or	
  medical	
  schools—op5ons	
  with	
  very	
  
clear	
  rules	
  and	
  requirements.	
  Career	
  Services	
  was,	
  for	
  the	
  most	
  part,	
  a	
  “placement”	
  model.	
  
CurranConsultingGroup
curranoncareers.com
In	
  2014,	
  career	
  prepara5on	
  is	
  much	
  more	
  complex.	
  Companies	
  are	
  much	
  less	
  willing	
  to	
  train	
  new	
  recruits;	
  they	
  
expect	
  students	
  to	
  come	
  ready	
  to	
  be	
  produc5ve	
  on	
  day	
  one,	
  and	
  they	
  want	
  students	
  to	
  have	
  acquired	
  relevant	
  
skills	
  and	
  experiences	
  while	
  s5ll	
  in	
  college.	
  
Major	
  Changes	
  to	
  Careers	
  1984	
  to	
  2014	
  
•  Career	
  prepara5on,	
  formal	
  educa5on	
  and	
  experien5al	
  educa5on	
  occur	
  
simultaneously	
  
	
  
•  Employment	
  situa5on	
  is	
  more	
  complex	
  
	
  
•  Internships	
  are	
  more	
  important	
  
	
  
•  Technology	
  means	
  the	
  delivery	
  of	
  career	
  services	
  is	
  not	
  place	
  dependent	
  
	
  
CurranConsultingGroup
curranoncareers.com
Major	
  Changes	
  to	
  Career	
  Services	
  1984-­‐2014	
  
•  Services	
  start	
  earlier	
  
	
  
•  Greater	
  emphasis	
  on	
  internships	
  
	
  
•  Easier	
  access	
  to	
  opportunity	
  through	
  
recrui5ng	
  systems	
  
	
  
•  Increase	
  in	
  3rd	
  party	
  career	
  
technology,	
  e.g.,	
  for	
  interviewing	
  
	
  
•  More	
  collabora5on	
  across	
  campus	
  
	
  
	
  
	
  
CurranConsultingGroup
curranoncareers.com
While	
  the	
  work	
  world	
  for	
  new	
  graduates	
  has	
  changed	
  significantly	
  in	
  30	
  years,	
  and	
  the	
  “rules	
  of	
  engagement”	
  
have	
  become	
  much	
  less	
  clear,	
  Career	
  Services	
  offices	
  operate	
  in	
  fundamentally	
  the	
  same	
  way	
  as	
  they	
  have	
  for	
  
decades,	
  simply	
  adding	
  more	
  func5ons	
  to	
  their	
  exis5ng	
  counseling	
  and	
  employment	
  (aka	
  placement)	
  
responsibili5es.	
  OYen	
  the	
  Career	
  Services	
  mission	
  is	
  a	
  “mission	
  impossible”.	
  
Unemployment	
  Rates	
  for	
  College	
  Grads	
  
CurranConsultingGroup
curranoncareers.com
0.00%	
  
1.00%	
  
2.00%	
  
3.00%	
  
4.00%	
  
5.00%	
  
6.00%	
  
7.00%	
  
8.00%	
  
9.00%	
  
10.00%	
  
2008	
   2009-­‐12	
   2013	
  
Annual	
  Unemployment	
  %	
  Averages	
  for	
  College	
  Graduates	
  25	
  or	
  Older	
  
2008	
  
2009-­‐12	
  
2013	
  
2.8%
4.9%
4%
Un5l	
  the	
  Great	
  Recession	
  hit,	
  few	
  colleges	
  and	
  universi5es	
  paid	
  much	
  a8en5on	
  to	
  Career	
  Services,	
  nor	
  held	
  
them	
  accountable	
  for	
  results.	
  Colleges	
  were	
  lulled	
  into	
  a	
  false	
  sense	
  of	
  security:	
  students	
  con5nued	
  to	
  
matriculate	
  despite	
  rising	
  costs	
  because	
  college	
  loans	
  were	
  more	
  available;	
  the	
  media	
  consistently	
  touted	
  the	
  
$1	
  million	
  advantage	
  of	
  a	
  bachelor’s	
  degree;	
  and,	
  unemployment	
  rates	
  for	
  college	
  grads	
  over	
  25	
  were	
  
consistently	
  much	
  lower	
  than	
  for	
  the	
  civilian	
  popula5on.	
  
CurranConsultingGroup
curranoncareers.com
Why	
  pay	
  so	
  much	
  
attention	
  to	
  careers?	
  
	
  
The	
  Impact	
  of	
  the	
  Great	
  Recession	
  
CurranConsultingGroup
curranoncareers.com
87.9%:	
  
Students	
  a8end	
  college	
  to	
  get	
  a	
  
be8er	
  job!	
  
The	
  economic	
  downturn	
  of	
  2008	
  changed	
  everything.	
  Loans	
  became	
  a	
  much	
  greater	
  concern	
  when	
  being	
  able	
  
to	
  repay	
  them	
  was	
  not	
  an	
  automa5c	
  assump5on.	
  The	
  numbers	
  of	
  students	
  saying	
  that	
  a	
  primary	
  reason	
  for	
  
a8ending	
  college	
  was	
  to	
  get	
  a	
  be8er	
  job	
  has	
  con5nued	
  to	
  increase,	
  and	
  families	
  now	
  ac5vely	
  ques5on	
  
prospec5ve	
  colleges	
  on	
  the	
  return	
  on	
  investment	
  of	
  their	
  college	
  tui5on	
  dollars.	
  
Unemployment	
  for	
  Young	
  Grads	
  
CurranConsultingGroup
curranoncareers.com
0	
  
1	
  
2	
  
3	
  
4	
  
5	
  
6	
  
7	
  
8	
  
9	
  
10	
  
2008	
   2009-­‐12	
   2013	
  
Average	
  Unemployment	
  %	
  of	
  College	
  Graduates	
  Aged	
  20-­‐24	
  
	
  
2008	
  
2009-­‐12	
  
2013	
  
5.6%
8.7% 8%
Students	
  and	
  their	
  families	
  have	
  reason	
  for	
  concern.	
  When	
  the	
  media	
  talks	
  about	
  unemployment	
  rates,	
  they	
  
cite	
  rates	
  for	
  all	
  college	
  grads;	
  the	
  picture	
  for	
  new	
  bachelor’s	
  grads	
  aged	
  20-­‐24	
  is	
  much	
  less	
  rosy.	
  Since	
  2008,	
  
the	
  unemployment	
  rates	
  for	
  this	
  cohort	
  have	
  consistently	
  exceeded	
  those	
  of	
  the	
  overall	
  civilian	
  popula5on,	
  
and	
  by	
  some	
  es5mates,	
  almost	
  40%	
  of	
  new	
  grads	
  are	
  “mal-­‐employed”	
  in	
  posi5ons	
  that	
  do	
  not	
  require	
  a	
  
college	
  degree,	
  or	
  require	
  part-­‐5me	
  without	
  benefits.	
  
The	
  Employer	
  Perspective	
  
CurranConsultingGroup
curranoncareers.com
Employers:	
  
Fewer	
  than	
  2	
  in	
  5	
  hiring	
  managers	
  
found	
  recent	
  graduates	
  prepared	
  for	
  
jobs	
  
Contrary	
  to	
  popular	
  assump5on,	
  the	
  majority	
  of	
  college	
  students	
  are	
  not	
  using	
  the	
  poor	
  employment	
  climate	
  
as	
  an	
  impetus	
  to	
  be8er	
  prepare	
  themselves	
  for	
  the	
  future,	
  or	
  take	
  advantage	
  of	
  college	
  career	
  services.	
  
Employers	
  are	
  generally	
  unimpressed	
  with	
  the	
  quality	
  of	
  college	
  grads	
  applying	
  to	
  entry-­‐level	
  professional	
  
posi5ons.	
  There	
  is	
  a	
  disconnect	
  between	
  employer	
  percep5on	
  and	
  what	
  chief	
  academic	
  officers	
  think	
  about	
  
graduates’	
  level	
  of	
  prepara5on.	
  	
  	
  
Cost	
  of	
  Education	
  in	
  Context	
  
CurranConsultingGroup
curranoncareers.com
The	
  ques5on	
  of	
  the	
  educa5onal	
  “ROI”	
  is	
  of	
  much	
  greater	
  significance	
  than	
  in	
  the	
  past	
  because	
  of	
  the	
  cost	
  of	
  
educa5on.	
  According	
  to	
  Bloomsburg	
  (based	
  on	
  Labor	
  Department	
  figures),	
  tui5on	
  and	
  fees	
  have	
  increased	
  
1,120	
  percent	
  since	
  records	
  began	
  in	
  1978,	
  4	
  5mes	
  faster	
  than	
  the	
  growth	
  of	
  the	
  CPI.	
  The	
  recent	
  steeper	
  
climb	
  in	
  college	
  costs	
  coincides	
  with	
  federal	
  government	
  2006	
  decision	
  to	
  increase	
  the	
  	
  availability	
  of	
  
student	
  loans	
  and	
  the	
  amount	
  students	
  could	
  borrow.	
  Current	
  average	
  student	
  debt	
  is	
  around	
  $29,000.	
  
CurranConsultingGroup
curranoncareers.com
Student	
  Debt	
  
Not	
  surprisingly,	
  outstanding	
  student	
  debt	
  affects	
  an	
  increasing	
  number	
  of	
  households,	
  diminishing	
  graduates’	
  
ability	
  to	
  improve	
  their	
  economic	
  posi5on,	
  purchase	
  large	
  items,	
  or	
  get	
  a	
  mortgage.	
  According	
  to	
  the	
  Pew	
  
Research	
  Center,	
  households	
  with	
  outstanding	
  debt	
  rose	
  from	
  9%	
  in	
  1989	
  to	
  19%	
  in	
  2010.	
  
The	
  Problem	
  for	
  Academia	
  
Cost	
  
Debt	
  
Pressure	
  
on	
  
outcomes	
  
CurranConsultingGroup
curranoncareers.com
It’s	
  not	
  just	
  parents	
  who	
  
demand	
  college	
  accountability!	
  
Inside	
  Higher	
  Ed	
  
Performance	
  Funding	
  Goes	
  Federal	
  	
  
August	
  23,	
  2013	
  by	
  Paul	
  Fain	
  
	
  
“Colleges	
  need	
  to	
  demonstrate	
  the	
  value	
  of	
  their	
  product	
  with	
  
hard	
  numbers….or	
  lawmakers	
  will	
  try	
  to	
  do	
  it	
  for	
  them.	
  
	
  
The	
  sweeping,	
  ambi5ous	
  proposal	
  (proposed	
  by)	
  President	
  
Obama	
  seeks	
  to	
  5e	
  all	
  federal	
  financial	
  aid	
  programs	
  to	
  a	
  ra5ng	
  
system	
  of	
  colleges	
  on	
  affordability,	
  student	
  comple5on	
  rates	
  and	
  
the	
  earnings	
  of	
  graduates.”	
  
	
  
CurranConsultingGroup
curranoncareers.com
Government	
  
•  Transparency	
  
•  College	
  Score	
  Card	
  
	
  
•  Website	
  to	
  compare	
  
college	
  costs	
  
	
  
•  Emphasis	
  on	
  
economic	
  value	
  of	
  
educa5on	
  
CurranConsultingGroup
curranoncareers.com
Dilemma	
  
•  The	
  prime	
  purpose	
  of	
  higher	
  
educa5on	
  is	
  educa5on	
  
BUT….	
  
	
  
•  Students	
  (and	
  parents)	
  take	
  a	
  
u5litarian	
  approach,	
  and	
  want	
  a	
  
return	
  on	
  their	
  tui5on	
  
investment	
  
	
  
•  Is	
  it	
  possible	
  to	
  have	
  both	
  a	
  high	
  
quality	
  educa5on	
  and	
  also	
  
excellent	
  career	
  outcomes?	
  
	
  
ABSOLUTELY!	
  
	
  
CurranConsultingGroup
curranoncareers.com
CurranConsultingGroup
curranoncareers.com
What’s	
  wrong	
  with	
  our	
  
current	
  college	
  career	
  
model?	
  
THE	
  PROBLEM	
  
	
  
•  96%	
  of	
  chief	
  academic	
  officers	
  believe	
  their	
  
ins;tu;on	
  is	
  either	
  somewhat	
  effec;ve	
  or	
  very	
  
effec;ve	
  in	
  preparing	
  students	
  for	
  the	
  world	
  of	
  
work	
  
BUT:	
  	
  
1)  There	
  is	
  li8le	
  evidence	
  to	
  prove	
  success	
  
2)  Most	
  Career	
  Services	
  structures	
  are	
  inadequate	
  to	
  
meet	
  21st	
  century	
  needs	
  
CurranConsultingGroup
curranoncareers.com
Current	
  Model	
  of	
  Career	
  Services	
  
CurranConsultingGroup
curranoncareers.com
Curran	
  Consul5ng	
  Group:	
  
CurranonCareers.com	
  
CAREER	
  DIRECTOR	
  
COUNSELING	
  
EMPLOYER	
  
RELATIONS	
  
Academic	
  Advising	
  
Study	
  Abroad	
  
Residen5al	
  Life	
  
Affinity	
  Groups	
  
Alumni	
  
Faculty	
  
Parents	
  
Employers	
  
Friends	
  
Admissions	
  
STUDENTS	
  
Deans	
  &	
  Senior	
  
Administrators	
  
On	
  most	
  college	
  campuses	
  there	
  are	
  mul5ple	
  career	
  ini5a5ves,	
  involving	
  groups	
  and	
  individuals	
  both	
  on	
  and	
  off	
  
campuses.	
  There	
  is	
  oYen	
  li8le	
  coordina5on	
  and	
  much	
  duplica5on.	
  The	
  Career	
  Services	
  office	
  may	
  be,	
  both	
  
literally	
  and	
  figura5vely,	
  out	
  in	
  “leY	
  field”.	
  Some	
  student	
  needs	
  are	
  very	
  well	
  met—especially	
  if	
  the	
  student’s	
  
major	
  is	
  also	
  a	
  career;	
  the	
  needs	
  of	
  others—oYen	
  those	
  in	
  the	
  liberal	
  and	
  crea5ve	
  arts—remain	
  unmet.	
  
Connecting	
  College	
  to	
  Career	
  
Career	
  ini5a5ves	
  on	
  
campus—within	
  the	
  
classroom	
  and	
  beyond	
  
Connect	
  the	
  dots	
  
Comprehensive	
  
Careers	
  
Philosophy	
  &	
  
Plan	
  
CurranConsultingGroup
curranoncareers.com
To	
  successfully	
  transform	
  careers,	
  we	
  must	
  connect	
  the	
  dots	
  between	
  career	
  ini5a5ves—wherever	
  they	
  take	
  
place—and	
  a	
  comprehensive	
  careers	
  philosophy	
  and	
  plan.	
  And	
  the	
  plan	
  must	
  be	
  driven	
  by	
  data.	
  Colleges	
  and	
  
universi5es	
  must	
  determine	
  what	
  success	
  looks	
  like	
  for	
  their	
  graduates,	
  and	
  align	
  their	
  services,	
  programs	
  and	
  
ini5a5ves	
  to	
  meet	
  those	
  objec5ves.	
  
Building	
  21st	
  Century	
  Skills	
  
CurranConsultingGroup
curranoncareers.com
The	
  skills	
  required	
  by	
  21st	
  century	
  employers	
  can	
  be	
  learned	
  through	
  a	
  student’s	
  experience	
  in	
  and	
  out	
  of	
  the	
  
classroom.	
  We	
  must	
  be	
  more	
  inten5onal	
  about	
  helping	
  students	
  appreciate	
  what	
  they	
  are	
  learning,	
  and	
  
understand	
  where	
  they	
  can	
  acquire	
  the	
  knowledge	
  and	
  skills	
  they	
  need.	
  
Building	
  towards	
  successful	
  career	
  outcomes	
  
Successful	
  
Career	
  
Outcomes	
  
Relevant	
  
knowledge	
  
Skills	
  &	
  
Abili5es	
  
Personal	
  
characteris5cs	
  
Job	
  search	
  
savvy	
  
CurranConsultingGroup
curranoncareers.com
The	
  only	
  area	
  that	
  can	
  reliably	
  be	
  taught	
  by	
  Career	
  Services	
  is	
  “Job	
  Search	
  Savvy”.	
  	
  But,	
  career	
  professionals	
  
must	
  also	
  play	
  a	
  cri5cal	
  role	
  in	
  orchestra5ng	
  opportuni5es	
  for	
  students	
  and	
  overseeing	
  how	
  and	
  where	
  
students	
  gain	
  essen5al	
  work	
  skills	
  and	
  experience.	
  No	
  longer	
  can	
  Career	
  Services	
  be	
  a	
  place	
  of	
  transac5ons.	
  It	
  
must	
  play	
  a	
  leadership	
  role	
  in	
  bringing	
  together	
  all	
  those	
  who	
  can	
  support	
  and	
  promote	
  students’	
  career	
  
journeys.	
  
A	
  simple	
  math	
  problem	
  
	
  
How do you adequately
serve the multiple career
needs of over 6,000
students with 4
professional staff?
In	
  most	
  ins5tu5ons,	
  Careers	
  Services	
  staff	
  do	
  not	
  have	
  sufficient	
  band-­‐width	
  to	
  adequately	
  build	
  
individual	
  career	
  partnerships	
  with	
  students	
  and	
  employers.	
  The	
  only	
  way	
  to	
  achieve	
  ins5tu5onal	
  
goals	
  for	
  graduate	
  success	
  is	
  by	
  engaging	
  the	
  whole	
  community	
  in	
  offering	
  expert	
  advice	
  and	
  help	
  
to	
  students	
  (Career	
  Community	
  ini5a5ve).	
  
CurranConsultingGroup
curranoncareers.com
Increasing	
  the	
  impact	
  of	
  career	
  services	
  
CurranConsultingGroup
curranoncareers.com
Relevant	
  Skills	
  +	
  
Experience 
GPA
=	
  Maximum	
  usage	
  
currently	
  
=	
  Some	
  usage	
  
currently	
  
=	
  Almost	
  no	
  usage	
  
Key
Currently,	
  the	
  students	
  who	
  receive	
  the	
  most	
  help	
  are	
  the	
  ones	
  who	
  seek	
  it	
  out.	
  They	
  are	
  usually	
  the	
  students	
  
who	
  have	
  the	
  best	
  academic	
  record	
  and	
  experience.	
  If	
  Career	
  Services	
  wants	
  to	
  make	
  a	
  greater	
  impact,	
  it	
  
should	
  “segment	
  the	
  market”,	
  iden5fying	
  those	
  students	
  or	
  groups	
  of	
  students	
  whose	
  prospects	
  would	
  be	
  
enhanced	
  by	
  targeted	
  career	
  help,	
  par5cularly	
  around	
  the	
  value	
  of	
  internships.	
  
CurranConsultingGroup
curranoncareers.com
What	
  does	
  
transformation	
  look	
  
like?	
  
Key	
  characteristics	
  of	
  the	
  Wake	
  Forest	
  Model	
  
•  Ins5tu5on-­‐wide	
  support	
  &	
  
investment	
  
	
  
•  Inten5onal;	
  involves	
  all	
  
students	
  
	
  
•  Accessible	
  informa5on	
  through	
  
well-­‐conceived	
  website	
  
	
  
•  Data-­‐driven	
  
	
  
•  Excellent	
  results	
  
CurranConsultingGroup
curranoncareers.com
Key	
  characteristics	
  of	
  the	
  Augustana	
  model	
  
•  Strategic	
  ini5a5ve:	
  Grew	
  out	
  
of	
  campus-­‐wide	
  retreat,	
  
engaging	
  faculty	
  and	
  staff	
  
	
  
•  President	
  and	
  Provost	
  biggest	
  
cheerleaders	
  
	
  
•  Holis5c	
  approach	
  to	
  student	
  
and	
  graduate	
  success	
  
	
  
•  Different	
  kind	
  of	
  career	
  
leadership	
  	
  
CurranConsultingGroup
curranoncareers.com
Key	
  characteristics	
  of	
  the	
  Miami	
  U	
  model	
  
•  Proac5ve	
  approach,	
  involving	
  “Career	
  Community”	
  
•  Realignment	
  of	
  staff,	
  based	
  on	
  career	
  priori5es	
  	
  
•  Enhanced	
  employer	
  rela5onships,	
  collabora5ng	
  with	
  
Corporate	
  Rela5ons	
  to	
  increase	
  impact	
  
•  Re-­‐imagined	
  career	
  courses	
  and	
  programs,	
  based	
  on	
  
understanding	
  of	
  the	
  needs	
  of	
  different	
  schools	
  
CurranConsultingGroup
curranoncareers.com
The	
  role	
  of	
  faculty	
  in	
  career	
  transformation	
  
•  Ar5culate	
  career	
  value	
  
of	
  educa5on	
  
	
  
•  Iden5fy	
  and	
  promote	
  skills	
  and	
  
knowledge	
  developed	
  in	
  classroom	
  
	
  
•  Find	
  opportuni5es	
  to	
  help	
  students	
  apply	
  
knowledge	
  
	
  
•  Partner	
  with	
  Career	
  Services	
  to	
  promote	
  
careers	
  in	
  a	
  par5cular	
  major	
  
	
  
•  Integrate	
  career	
  and	
  academic	
  advising,	
  
knowing	
  when	
  and	
  where	
  to	
  
appropriately	
  refer	
  students	
  to	
  other	
  
resources	
  
	
  
CurranConsultingGroup
curranoncareers.com
Transformative	
  Career	
  Model	
  
CurranConsultingGroup
curranoncareers.com
Curran	
  Consul5ng	
  Gro
CurranonCareers.co
The	
  new	
  model	
  puts	
  student	
  needs	
  front	
  and	
  center,	
  along	
  with	
  career	
  and	
  academic	
  advising.	
  The	
  concept	
  is	
  
that	
  student	
  career	
  needs	
  can	
  be	
  met	
  in	
  mul5ple	
  ways.	
  Some5mes	
  advice	
  will	
  most	
  appropriately	
  come	
  from	
  a	
  
faculty	
  member,	
  some5mes	
  from	
  a	
  career	
  professional,	
  and	
  some5mes	
  from	
  an	
  alum	
  who	
  is	
  expert	
  in	
  a	
  
par5cular	
  field.	
  Career	
  Services	
  must	
  orchestrate	
  an	
  internal	
  and	
  external	
  career	
  community	
  to	
  provide	
  
connec5ons,	
  experiences	
  and	
  opportuni5es	
  (the	
  CEO	
  model).	
  
CurranConsultingGroup
curranoncareers.com
What	
  are	
  prerequisites	
  
for	
  success	
  in	
  any	
  
college	
  career	
  initiative?	
  
Four	
  career	
  initiatives	
  that	
  move	
  the	
  needle	
  
Integrated,	
  holis5c	
  
approach	
  
Internal	
  and	
  External	
  
Career	
  Community	
  
Strategic	
  resource	
  
alloca5on	
  
Data,	
  planning,	
  and	
  
accountability	
  
STUDENT	
  
FOCUS	
  
CurranConsultingGroup
curranoncareers.com
Questions?	
  
CurranConsultingGroup
curranoncareers.com
Sheila	
  Curran	
  
	
  
•  CEO	
  and	
  Chief	
  Strategy	
  Consultant	
  
•  Curran	
  Consul5ng	
  Group	
  
•  CurranonCareers@gmail.com	
  
•  www.curranoncareers.com	
  
•  Linkedin.com/in/sheilacurran	
  
•  401	
  861	
  2278	
  
	
  
	
  

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Transforming College to Career

  • 1. Transforming   College  to  Career   April,  2014   Sheila  Curran,  Curran  Consul5ng  Group   h8p://www.curranoncareers.com     CurranConsultingGroup curranoncareers.com
  • 2. Presenter   •  Sheila  Curran   •  CEO  and  Chief  Strategy  Consultant   •  Curran  Consul5ng  Group   •  CurranonCareers@gmail.com   •  www.curranoncareers.com   •  Linkedin.com/in/sheilacurran       CurranConsultingGroup curranoncareers.com
  • 3. 5  Key  Questions   CurranConsultingGroup curranoncareers.com Ø How  has  college  to  career   evolved?     Ø Why  pay  so  much  a:en;on   to  careers  now?     Ø What’s  wrong  with  our   current  model  of  college  to   career?     Ø What  does  transforma;on   look  like?     Ø What  are  the  prerequisites   for  success?  
  • 5. CurranConsultingGroup curranoncareers.com Thirty  years  ago,  there  was  li8le  connec5on  between  classroom  and  career.  Students  typically  started  thinking   about  careers  in  their  senior  year,  unless  they  intended  to  go  to  law  or  medical  schools—op5ons  with  very   clear  rules  and  requirements.  Career  Services  was,  for  the  most  part,  a  “placement”  model.  
  • 6. CurranConsultingGroup curranoncareers.com In  2014,  career  prepara5on  is  much  more  complex.  Companies  are  much  less  willing  to  train  new  recruits;  they   expect  students  to  come  ready  to  be  produc5ve  on  day  one,  and  they  want  students  to  have  acquired  relevant   skills  and  experiences  while  s5ll  in  college.  
  • 7. Major  Changes  to  Careers  1984  to  2014   •  Career  prepara5on,  formal  educa5on  and  experien5al  educa5on  occur   simultaneously     •  Employment  situa5on  is  more  complex     •  Internships  are  more  important     •  Technology  means  the  delivery  of  career  services  is  not  place  dependent     CurranConsultingGroup curranoncareers.com
  • 8. Major  Changes  to  Career  Services  1984-­‐2014   •  Services  start  earlier     •  Greater  emphasis  on  internships     •  Easier  access  to  opportunity  through   recrui5ng  systems     •  Increase  in  3rd  party  career   technology,  e.g.,  for  interviewing     •  More  collabora5on  across  campus         CurranConsultingGroup curranoncareers.com While  the  work  world  for  new  graduates  has  changed  significantly  in  30  years,  and  the  “rules  of  engagement”   have  become  much  less  clear,  Career  Services  offices  operate  in  fundamentally  the  same  way  as  they  have  for   decades,  simply  adding  more  func5ons  to  their  exis5ng  counseling  and  employment  (aka  placement)   responsibili5es.  OYen  the  Career  Services  mission  is  a  “mission  impossible”.  
  • 9. Unemployment  Rates  for  College  Grads   CurranConsultingGroup curranoncareers.com 0.00%   1.00%   2.00%   3.00%   4.00%   5.00%   6.00%   7.00%   8.00%   9.00%   10.00%   2008   2009-­‐12   2013   Annual  Unemployment  %  Averages  for  College  Graduates  25  or  Older   2008   2009-­‐12   2013   2.8% 4.9% 4% Un5l  the  Great  Recession  hit,  few  colleges  and  universi5es  paid  much  a8en5on  to  Career  Services,  nor  held   them  accountable  for  results.  Colleges  were  lulled  into  a  false  sense  of  security:  students  con5nued  to   matriculate  despite  rising  costs  because  college  loans  were  more  available;  the  media  consistently  touted  the   $1  million  advantage  of  a  bachelor’s  degree;  and,  unemployment  rates  for  college  grads  over  25  were   consistently  much  lower  than  for  the  civilian  popula5on.  
  • 10. CurranConsultingGroup curranoncareers.com Why  pay  so  much   attention  to  careers?    
  • 11. The  Impact  of  the  Great  Recession   CurranConsultingGroup curranoncareers.com 87.9%:   Students  a8end  college  to  get  a   be8er  job!   The  economic  downturn  of  2008  changed  everything.  Loans  became  a  much  greater  concern  when  being  able   to  repay  them  was  not  an  automa5c  assump5on.  The  numbers  of  students  saying  that  a  primary  reason  for   a8ending  college  was  to  get  a  be8er  job  has  con5nued  to  increase,  and  families  now  ac5vely  ques5on   prospec5ve  colleges  on  the  return  on  investment  of  their  college  tui5on  dollars.  
  • 12. Unemployment  for  Young  Grads   CurranConsultingGroup curranoncareers.com 0   1   2   3   4   5   6   7   8   9   10   2008   2009-­‐12   2013   Average  Unemployment  %  of  College  Graduates  Aged  20-­‐24     2008   2009-­‐12   2013   5.6% 8.7% 8% Students  and  their  families  have  reason  for  concern.  When  the  media  talks  about  unemployment  rates,  they   cite  rates  for  all  college  grads;  the  picture  for  new  bachelor’s  grads  aged  20-­‐24  is  much  less  rosy.  Since  2008,   the  unemployment  rates  for  this  cohort  have  consistently  exceeded  those  of  the  overall  civilian  popula5on,   and  by  some  es5mates,  almost  40%  of  new  grads  are  “mal-­‐employed”  in  posi5ons  that  do  not  require  a   college  degree,  or  require  part-­‐5me  without  benefits.  
  • 13. The  Employer  Perspective   CurranConsultingGroup curranoncareers.com Employers:   Fewer  than  2  in  5  hiring  managers   found  recent  graduates  prepared  for   jobs   Contrary  to  popular  assump5on,  the  majority  of  college  students  are  not  using  the  poor  employment  climate   as  an  impetus  to  be8er  prepare  themselves  for  the  future,  or  take  advantage  of  college  career  services.   Employers  are  generally  unimpressed  with  the  quality  of  college  grads  applying  to  entry-­‐level  professional   posi5ons.  There  is  a  disconnect  between  employer  percep5on  and  what  chief  academic  officers  think  about   graduates’  level  of  prepara5on.      
  • 14. Cost  of  Education  in  Context   CurranConsultingGroup curranoncareers.com The  ques5on  of  the  educa5onal  “ROI”  is  of  much  greater  significance  than  in  the  past  because  of  the  cost  of   educa5on.  According  to  Bloomsburg  (based  on  Labor  Department  figures),  tui5on  and  fees  have  increased   1,120  percent  since  records  began  in  1978,  4  5mes  faster  than  the  growth  of  the  CPI.  The  recent  steeper   climb  in  college  costs  coincides  with  federal  government  2006  decision  to  increase  the    availability  of   student  loans  and  the  amount  students  could  borrow.  Current  average  student  debt  is  around  $29,000.  
  • 15. CurranConsultingGroup curranoncareers.com Student  Debt   Not  surprisingly,  outstanding  student  debt  affects  an  increasing  number  of  households,  diminishing  graduates’   ability  to  improve  their  economic  posi5on,  purchase  large  items,  or  get  a  mortgage.  According  to  the  Pew   Research  Center,  households  with  outstanding  debt  rose  from  9%  in  1989  to  19%  in  2010.  
  • 16. The  Problem  for  Academia   Cost   Debt   Pressure   on   outcomes   CurranConsultingGroup curranoncareers.com
  • 17. It’s  not  just  parents  who   demand  college  accountability!   Inside  Higher  Ed   Performance  Funding  Goes  Federal     August  23,  2013  by  Paul  Fain     “Colleges  need  to  demonstrate  the  value  of  their  product  with   hard  numbers….or  lawmakers  will  try  to  do  it  for  them.     The  sweeping,  ambi5ous  proposal  (proposed  by)  President   Obama  seeks  to  5e  all  federal  financial  aid  programs  to  a  ra5ng   system  of  colleges  on  affordability,  student  comple5on  rates  and   the  earnings  of  graduates.”     CurranConsultingGroup curranoncareers.com
  • 18. Government   •  Transparency   •  College  Score  Card     •  Website  to  compare   college  costs     •  Emphasis  on   economic  value  of   educa5on   CurranConsultingGroup curranoncareers.com
  • 19. Dilemma   •  The  prime  purpose  of  higher   educa5on  is  educa5on   BUT….     •  Students  (and  parents)  take  a   u5litarian  approach,  and  want  a   return  on  their  tui5on   investment     •  Is  it  possible  to  have  both  a  high   quality  educa5on  and  also   excellent  career  outcomes?     ABSOLUTELY!     CurranConsultingGroup curranoncareers.com
  • 20. CurranConsultingGroup curranoncareers.com What’s  wrong  with  our   current  college  career   model?  
  • 21. THE  PROBLEM     •  96%  of  chief  academic  officers  believe  their   ins;tu;on  is  either  somewhat  effec;ve  or  very   effec;ve  in  preparing  students  for  the  world  of   work   BUT:     1)  There  is  li8le  evidence  to  prove  success   2)  Most  Career  Services  structures  are  inadequate  to   meet  21st  century  needs   CurranConsultingGroup curranoncareers.com
  • 22. Current  Model  of  Career  Services   CurranConsultingGroup curranoncareers.com Curran  Consul5ng  Group:   CurranonCareers.com   CAREER  DIRECTOR   COUNSELING   EMPLOYER   RELATIONS   Academic  Advising   Study  Abroad   Residen5al  Life   Affinity  Groups   Alumni   Faculty   Parents   Employers   Friends   Admissions   STUDENTS   Deans  &  Senior   Administrators   On  most  college  campuses  there  are  mul5ple  career  ini5a5ves,  involving  groups  and  individuals  both  on  and  off   campuses.  There  is  oYen  li8le  coordina5on  and  much  duplica5on.  The  Career  Services  office  may  be,  both   literally  and  figura5vely,  out  in  “leY  field”.  Some  student  needs  are  very  well  met—especially  if  the  student’s   major  is  also  a  career;  the  needs  of  others—oYen  those  in  the  liberal  and  crea5ve  arts—remain  unmet.  
  • 23. Connecting  College  to  Career   Career  ini5a5ves  on   campus—within  the   classroom  and  beyond   Connect  the  dots   Comprehensive   Careers   Philosophy  &   Plan   CurranConsultingGroup curranoncareers.com To  successfully  transform  careers,  we  must  connect  the  dots  between  career  ini5a5ves—wherever  they  take   place—and  a  comprehensive  careers  philosophy  and  plan.  And  the  plan  must  be  driven  by  data.  Colleges  and   universi5es  must  determine  what  success  looks  like  for  their  graduates,  and  align  their  services,  programs  and   ini5a5ves  to  meet  those  objec5ves.  
  • 24. Building  21st  Century  Skills   CurranConsultingGroup curranoncareers.com The  skills  required  by  21st  century  employers  can  be  learned  through  a  student’s  experience  in  and  out  of  the   classroom.  We  must  be  more  inten5onal  about  helping  students  appreciate  what  they  are  learning,  and   understand  where  they  can  acquire  the  knowledge  and  skills  they  need.  
  • 25. Building  towards  successful  career  outcomes   Successful   Career   Outcomes   Relevant   knowledge   Skills  &   Abili5es   Personal   characteris5cs   Job  search   savvy   CurranConsultingGroup curranoncareers.com The  only  area  that  can  reliably  be  taught  by  Career  Services  is  “Job  Search  Savvy”.    But,  career  professionals   must  also  play  a  cri5cal  role  in  orchestra5ng  opportuni5es  for  students  and  overseeing  how  and  where   students  gain  essen5al  work  skills  and  experience.  No  longer  can  Career  Services  be  a  place  of  transac5ons.  It   must  play  a  leadership  role  in  bringing  together  all  those  who  can  support  and  promote  students’  career   journeys.  
  • 26. A  simple  math  problem     How do you adequately serve the multiple career needs of over 6,000 students with 4 professional staff? In  most  ins5tu5ons,  Careers  Services  staff  do  not  have  sufficient  band-­‐width  to  adequately  build   individual  career  partnerships  with  students  and  employers.  The  only  way  to  achieve  ins5tu5onal   goals  for  graduate  success  is  by  engaging  the  whole  community  in  offering  expert  advice  and  help   to  students  (Career  Community  ini5a5ve).   CurranConsultingGroup curranoncareers.com
  • 27. Increasing  the  impact  of  career  services   CurranConsultingGroup curranoncareers.com Relevant  Skills  +   Experience GPA =  Maximum  usage   currently   =  Some  usage   currently   =  Almost  no  usage   Key Currently,  the  students  who  receive  the  most  help  are  the  ones  who  seek  it  out.  They  are  usually  the  students   who  have  the  best  academic  record  and  experience.  If  Career  Services  wants  to  make  a  greater  impact,  it   should  “segment  the  market”,  iden5fying  those  students  or  groups  of  students  whose  prospects  would  be   enhanced  by  targeted  career  help,  par5cularly  around  the  value  of  internships.  
  • 29. Key  characteristics  of  the  Wake  Forest  Model   •  Ins5tu5on-­‐wide  support  &   investment     •  Inten5onal;  involves  all   students     •  Accessible  informa5on  through   well-­‐conceived  website     •  Data-­‐driven     •  Excellent  results   CurranConsultingGroup curranoncareers.com
  • 30. Key  characteristics  of  the  Augustana  model   •  Strategic  ini5a5ve:  Grew  out   of  campus-­‐wide  retreat,   engaging  faculty  and  staff     •  President  and  Provost  biggest   cheerleaders     •  Holis5c  approach  to  student   and  graduate  success     •  Different  kind  of  career   leadership     CurranConsultingGroup curranoncareers.com
  • 31. Key  characteristics  of  the  Miami  U  model   •  Proac5ve  approach,  involving  “Career  Community”   •  Realignment  of  staff,  based  on  career  priori5es     •  Enhanced  employer  rela5onships,  collabora5ng  with   Corporate  Rela5ons  to  increase  impact   •  Re-­‐imagined  career  courses  and  programs,  based  on   understanding  of  the  needs  of  different  schools   CurranConsultingGroup curranoncareers.com
  • 32. The  role  of  faculty  in  career  transformation   •  Ar5culate  career  value   of  educa5on     •  Iden5fy  and  promote  skills  and   knowledge  developed  in  classroom     •  Find  opportuni5es  to  help  students  apply   knowledge     •  Partner  with  Career  Services  to  promote   careers  in  a  par5cular  major     •  Integrate  career  and  academic  advising,   knowing  when  and  where  to   appropriately  refer  students  to  other   resources     CurranConsultingGroup curranoncareers.com
  • 33. Transformative  Career  Model   CurranConsultingGroup curranoncareers.com Curran  Consul5ng  Gro CurranonCareers.co The  new  model  puts  student  needs  front  and  center,  along  with  career  and  academic  advising.  The  concept  is   that  student  career  needs  can  be  met  in  mul5ple  ways.  Some5mes  advice  will  most  appropriately  come  from  a   faculty  member,  some5mes  from  a  career  professional,  and  some5mes  from  an  alum  who  is  expert  in  a   par5cular  field.  Career  Services  must  orchestrate  an  internal  and  external  career  community  to  provide   connec5ons,  experiences  and  opportuni5es  (the  CEO  model).  
  • 34. CurranConsultingGroup curranoncareers.com What  are  prerequisites   for  success  in  any   college  career  initiative?  
  • 35. Four  career  initiatives  that  move  the  needle   Integrated,  holis5c   approach   Internal  and  External   Career  Community   Strategic  resource   alloca5on   Data,  planning,  and   accountability   STUDENT   FOCUS   CurranConsultingGroup curranoncareers.com
  • 36. Questions?   CurranConsultingGroup curranoncareers.com Sheila  Curran     •  CEO  and  Chief  Strategy  Consultant   •  Curran  Consul5ng  Group   •  CurranonCareers@gmail.com   •  www.curranoncareers.com   •  Linkedin.com/in/sheilacurran   •  401  861  2278