Observation of Katrina/Rita Groove Deployment: Addressing Social and Communication Challenges of Ephemeral Groups

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In disaster environments, relief workers have a have strong need for ad ho communication and coordination, but are in an extremely challenged communication environment. This presentation summarizes findings of a study of a peer-to-peer communication technology (Groove) used by relief workers following Katrina, and based on results makes design recommendations.

Tecnología

Observation of Katrina/Rita Groove Deployment: Addressing Social and Communication Challenges of Ephemeral Groups Shelly Farnham, Ph.D. ISCRAM 06

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Background ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Trip Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Context of Deployment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Social & Communication Challenges ,[object Object],[object Object],[object Object],[object Object]

Restoring Communication Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mobile Communication Units Cisco “ Cats and Dogs” on the Edge Set up WiFi at Pearlington Point of Distribution

Navy post graduate school presence At Hancock Medical Center Mobile Wi-fi Hotspot

Military Communication Center ,[object Object],[object Object]

Setting up communication at World Shelters

Finding People and Resources ,[object Object],[object Object],[object Object],[object Object],[object Object]

Developing Situational Awareness and Common Operational Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Laptop with GPS in car GIS at EOCs

MercyCorps Mobile Field Office ,[object Object],[object Object],[object Object],[object Object],At EOC, literally knocking on RV door to find

Developing leadership and decision-making structures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],from military to ephemeral groups

Balancing Opportunities for Aid and Abuse ,[object Object],[object Object],[object Object],[object Object],[object Object]

Groove ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Groove Work groups contacts discussion File sharing notifications of new content data synchronization meetings

Observed Groove Usage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Groove Deployment Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Deployment Challenges Cont’d ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Prototyping Recommendations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Future Directions ,[object Object],[object Object],[object Object],[object Object]

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