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Prof	
  Shivananda	
  R	
  Koteshwar	
  
Director,	
  The	
  Amaatra	
  Academy	
  
shivoo@pes.edu	
  /	
  Facebook:	
  shivoo.koteshwar	
  
BUILDING A BETTER MARKET AND MANAGING FINANCE
A One Day Workshop For Women Entrepreneurs
Mount Carmel College, Bangalore
  A	
  business	
  model	
  describes	
  the	
  rationale	
  of	
  
how	
   an	
   organization	
   creates,	
   delivers,	
   and	
  
captures	
  value	
  
  Canvas	
   is	
   a	
   shared	
   language	
   for	
   describing,	
  
visualizing,	
  assessing,	
  and	
  changing	
  business	
  
models	
  
References from the book: Business Model Generation
ISBN: 978-0470-87641-1
  Strategy	
   has	
   been	
   the	
   primary	
   building	
   block	
   of	
  
competitiveness	
   over	
   the	
   past	
   three	
   decades,	
   but	
   in	
  
the	
  future,	
  the	
  quest	
  for	
  sustainable	
  advantage	
  may	
  
well	
  begin	
  with	
  the	
  companies	
  creating	
  and	
  capturing	
  
value	
  through	
  their	
  Business	
  models	
  
  Need	
  
  The	
   pressure	
   to	
   crack	
   open	
   markets	
   in	
   developing	
  
countries	
  
  The	
  economic	
  slowdown	
  in	
  the	
  developed	
  world	
  	
  
  The	
   rise	
   of	
   new	
   technology-­‐based	
   and	
   low-­‐cost	
   rivals	
   is	
  
threatening	
   incumbents,	
   reshaping	
   industries,	
   and	
  
redistributing	
  profits	
  
  FROM	
   Product/Market	
   Segment	
   Oriented	
  
Approach	
  
▪  Product	
   and/or	
   service	
   at	
   its	
   center	
   that	
   focuses	
   on	
   a	
  
customer’s	
  job-­‐to-­‐be-­‐done	
  –	
  Value	
  Proposition	
  
  TO	
   a	
   Holistic	
   Business	
   Model	
   Approach	
   to	
  
achieve	
  long	
  term	
  competitive	
  advantage	
  
Customer
SegmentationValue
Proposition
Channels
Customer Relationship
Cost Structure
Revenue
Key Resources
Key Activities
Key Partners
Cost Structure
Revenue
Key Resources
Key Activities
Key Partners
Customer
Segmentation
Value
Proposition
Channels
Customer Relationship
 The	
  story	
  that	
  explains	
  how	
  an	
  
enterprise	
  works	
  
	
  -­‐-­‐Joan	
  Magretta	
  
  The	
   success	
   or	
   failure	
   of	
   a	
   company’s	
   business	
  
model	
  depends	
  largely	
  on	
  how	
  it	
  interacts	
  with	
  
models	
  of	
  other	
  players	
  in	
  the	
  industry 	
  	
  
  One	
   business	
   model	
   may	
   appear	
   superior	
   to	
  
others	
  when	
  analyzed	
  in	
  isolation	
  but	
  create	
  less	
  
value	
   than	
   the	
   others	
   when	
   interactions	
   are	
  
considered	
   Or	
   rivals	
   may	
   end	
   up	
   becoming	
  
partners	
  in	
  value	
  creation	
  
  Appraising	
  models	
  in	
  a	
  stand-­‐alone	
  fashion	
  leads	
  
to	
   faulty	
   assessments	
   of	
   their	
   strengths	
   and	
  
weaknesses	
  and	
  bad	
  decision	
  making	
  
1.  How	
   much	
   do	
   switching	
   costs	
   prevent	
   your	
  
customers	
  from	
  churning?	
  
2.  How	
  scalable	
  is	
  your	
  business	
  model?	
  
3.  Does	
   your	
   business	
   model	
   produce	
   recurring	
  
revenues?	
  
4.  Do	
  you	
  earn	
  before	
  you	
  spend?	
  
5.  How	
  much	
  do	
  you	
  get	
  others	
  to	
  do	
  the	
  work?	
  
6.  Does	
   your	
   business	
   model	
   provide	
   built-­‐in	
  
protection	
  from	
  competition?	
  
7.  Is	
   your	
   business	
   model	
   based	
   on	
   a	
   game	
  
changing	
  cost	
  structure?	
  
1.  How	
  much	
  do	
  switching	
  costs	
  prevent	
  your	
  
customers	
  from	
  churning?	
  
“Thousand songs in a pocket”
That	
   was	
   more	
   than	
   a	
   product	
   innovation	
  
focusing	
   on	
   storage.	
   It	
   was	
   a	
   business	
   model	
  
strategy	
   to	
   get	
   customers	
   to	
   copy	
   all	
   their	
  
music	
  into	
  iTunes	
  and	
  their	
  iPod,	
  which	
  would	
  
make	
   it	
   more	
   difficult	
   for	
   them	
   to	
   switch	
   to	
  
competing	
  digital	
  music	
  players.	
  
2.  How	
  scalable	
  is	
  your	
  business	
  model?	
  
How	
   easy	
   it	
   is	
   to	
   expand	
   a	
   business	
   model	
   without	
  
equally	
  increasing	
  its	
  cost	
  base	
  ?	
  Of	
  course	
  software-­‐	
  
and	
  Web-­‐based	
   business	
   models	
   are	
   naturally	
   more	
  
scalable	
  than	
  those	
  based	
  on	
  bricks	
  and	
  mortar	
  
By	
  building	
  games	
  like	
  Farmville	
  
or	
   Cityville	
   on	
   Facebook,	
   the	
  
world’s	
   largest	
   social	
   network,	
  
they	
   could	
   benefit	
   from	
  
Facebook’s	
   reach	
   (&	
   scale)	
  
without	
   having	
   to	
   build	
   it	
  
themselves	
  
3.  Does	
   your	
   business	
   model	
   produce	
   recurring	
  
revenues?	
  
4.  Do	
  you	
  earn	
  before	
  you	
  spend?	
  
By	
  assembling	
  on	
  order	
  after	
  selling	
  directly	
  
they	
   managed	
   to	
   escape	
   the	
   terrible	
  
inventory	
  depreciation	
  costs	
  of	
  the	
  hardware	
  
industry	
  
5.  How	
  much	
  do	
  you	
  get	
  others	
  to	
  do	
  the	
  work?	
  
In	
  the	
  bricks	
  and	
  mortar	
  world	
  IKEA	
  gets	
  us	
  
to	
  assemble	
  the	
  furniture	
  we	
  buy	
  from	
  them.	
  
We	
  do	
  the	
  work.	
  They	
  save	
  money.	
  
Facebook	
  gets	
  us	
  to	
  post	
  photos,	
  create	
  and	
  participate	
  in	
  
conversations,	
   and	
   “like”	
   stuff.	
   That’s	
   the	
   real	
   value	
   of	
  
Facebook,	
   entirely	
   created	
   by	
   users,	
   while	
   they	
   simply	
  
provide	
  the	
  platform.	
  We	
  do	
  the	
  work.	
  They	
  earn	
  the	
  sky-­‐
high	
  valuations	
  of	
  their	
  shares.	
  
6.  Does	
   your	
   business	
   model	
   provide	
   built-­‐in	
  
protection	
  from	
  competition?	
  
Apple’s	
   main	
   competitive	
   advantage	
   arises	
   more	
  
from	
  its	
  powerful	
  business	
  model	
  than	
  purely	
  from	
  
its	
  innovative	
  products.	
  It’s	
  easier	
  for	
  Samsung,	
  for	
  
instance,	
   to	
   copy	
   the	
   iPhone	
   than	
   to	
   build	
   an	
  
ecosystem	
   like	
   Apple’s	
   appstore,	
   which	
   caters	
   to	
  
developers	
   and	
   users	
   alike	
   and	
   hosts	
   hundred	
  
thousands	
  of	
  applications	
  
7.  Is	
   your	
   business	
   model	
   based	
   on	
   a	
   game	
  
changing	
  cost	
  structure?	
  
Bharti	
  Airtel	
  has	
  modified	
  its	
  cost	
  structure	
  by	
  getting	
  rid	
  of	
  their	
  
entire	
  network	
  and	
  IT.	
  By	
  buying	
  in	
  network	
  capacity	
  on	
  a	
  variable	
  
cost	
   basis	
   from	
   network	
   equipment	
   manufacturer	
   Ericsson	
   and	
  
IBM,	
   they	
   can	
   now	
   offer	
   among	
   the	
   lowest	
   prices	
   for	
   mobile	
  
telephony	
  globally.	
  
Skype	
   	
   provides	
   calls	
   and	
   communication	
   almost	
   like	
   a	
  
conventional	
  telecom	
  company,	
  but	
  for	
  free	
  or	
  for	
  a	
  very	
  low	
  cost.	
  
They	
  can	
  do	
  this	
  because	
  their	
  model	
  is	
  based	
  on	
  the	
  economics	
  of	
  
a	
  software	
  company,	
  while	
  a	
  telecom	
  provider’s	
  model	
  is	
  based	
  on	
  
the	
  economics	
  of	
  a	
  network	
  company	
  
Prof	
  Shivananda	
  R	
  Koteshwar	
  
Director,	
  The	
  Amaatra	
  Academy	
  
shivoo@pes.edu	
  /	
  Facebook:	
  shivoo.koteshwar	
  
BLOG:	
  http://shivookoteshwar.wordpress.com	
  
SLIDESHARE:	
  www.slideshare.net/shivoo.koteshwar	
  
Good business models create virtuous cycles that,
over time, result in competitive advantage. Smart
companies know how to strengthen their virtuous
cycles, weaken those of rivals, and even use their
virtuous cycles to turn competitors’ strengths into
weaknesses.

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How to strengthen your business model?

  • 1. Prof  Shivananda  R  Koteshwar   Director,  The  Amaatra  Academy   shivoo@pes.edu  /  Facebook:  shivoo.koteshwar   BUILDING A BETTER MARKET AND MANAGING FINANCE A One Day Workshop For Women Entrepreneurs Mount Carmel College, Bangalore
  • 2.
  • 3.   A  business  model  describes  the  rationale  of   how   an   organization   creates,   delivers,   and   captures  value     Canvas   is   a   shared   language   for   describing,   visualizing,  assessing,  and  changing  business   models   References from the book: Business Model Generation ISBN: 978-0470-87641-1
  • 4.   Strategy   has   been   the   primary   building   block   of   competitiveness   over   the   past   three   decades,   but   in   the  future,  the  quest  for  sustainable  advantage  may   well  begin  with  the  companies  creating  and  capturing   value  through  their  Business  models     Need     The   pressure   to   crack   open   markets   in   developing   countries     The  economic  slowdown  in  the  developed  world       The   rise   of   new   technology-­‐based   and   low-­‐cost   rivals   is   threatening   incumbents,   reshaping   industries,   and   redistributing  profits  
  • 5.   FROM   Product/Market   Segment   Oriented   Approach   ▪  Product   and/or   service   at   its   center   that   focuses   on   a   customer’s  job-­‐to-­‐be-­‐done  –  Value  Proposition     TO   a   Holistic   Business   Model   Approach   to   achieve  long  term  competitive  advantage  
  • 8. Cost Structure Revenue Key Resources Key Activities Key Partners Customer Segmentation Value Proposition Channels Customer Relationship
  • 9.
  • 10.  The  story  that  explains  how  an   enterprise  works    -­‐-­‐Joan  Magretta  
  • 11.   The   success   or   failure   of   a   company’s   business   model  depends  largely  on  how  it  interacts  with   models  of  other  players  in  the  industry       One   business   model   may   appear   superior   to   others  when  analyzed  in  isolation  but  create  less   value   than   the   others   when   interactions   are   considered   Or   rivals   may   end   up   becoming   partners  in  value  creation     Appraising  models  in  a  stand-­‐alone  fashion  leads   to   faulty   assessments   of   their   strengths   and   weaknesses  and  bad  decision  making  
  • 12. 1.  How   much   do   switching   costs   prevent   your   customers  from  churning?   2.  How  scalable  is  your  business  model?   3.  Does   your   business   model   produce   recurring   revenues?   4.  Do  you  earn  before  you  spend?   5.  How  much  do  you  get  others  to  do  the  work?   6.  Does   your   business   model   provide   built-­‐in   protection  from  competition?   7.  Is   your   business   model   based   on   a   game   changing  cost  structure?  
  • 13. 1.  How  much  do  switching  costs  prevent  your   customers  from  churning?   “Thousand songs in a pocket” That   was   more   than   a   product   innovation   focusing   on   storage.   It   was   a   business   model   strategy   to   get   customers   to   copy   all   their   music  into  iTunes  and  their  iPod,  which  would   make   it   more   difficult   for   them   to   switch   to   competing  digital  music  players.  
  • 14. 2.  How  scalable  is  your  business  model?   How   easy   it   is   to   expand   a   business   model   without   equally  increasing  its  cost  base  ?  Of  course  software-­‐   and  Web-­‐based   business   models   are   naturally   more   scalable  than  those  based  on  bricks  and  mortar   By  building  games  like  Farmville   or   Cityville   on   Facebook,   the   world’s   largest   social   network,   they   could   benefit   from   Facebook’s   reach   (&   scale)   without   having   to   build   it   themselves  
  • 15. 3.  Does   your   business   model   produce   recurring   revenues?  
  • 16. 4.  Do  you  earn  before  you  spend?   By  assembling  on  order  after  selling  directly   they   managed   to   escape   the   terrible   inventory  depreciation  costs  of  the  hardware   industry  
  • 17. 5.  How  much  do  you  get  others  to  do  the  work?   In  the  bricks  and  mortar  world  IKEA  gets  us   to  assemble  the  furniture  we  buy  from  them.   We  do  the  work.  They  save  money.   Facebook  gets  us  to  post  photos,  create  and  participate  in   conversations,   and   “like”   stuff.   That’s   the   real   value   of   Facebook,   entirely   created   by   users,   while   they   simply   provide  the  platform.  We  do  the  work.  They  earn  the  sky-­‐ high  valuations  of  their  shares.  
  • 18. 6.  Does   your   business   model   provide   built-­‐in   protection  from  competition?   Apple’s   main   competitive   advantage   arises   more   from  its  powerful  business  model  than  purely  from   its  innovative  products.  It’s  easier  for  Samsung,  for   instance,   to   copy   the   iPhone   than   to   build   an   ecosystem   like   Apple’s   appstore,   which   caters   to   developers   and   users   alike   and   hosts   hundred   thousands  of  applications  
  • 19. 7.  Is   your   business   model   based   on   a   game   changing  cost  structure?   Bharti  Airtel  has  modified  its  cost  structure  by  getting  rid  of  their   entire  network  and  IT.  By  buying  in  network  capacity  on  a  variable   cost   basis   from   network   equipment   manufacturer   Ericsson   and   IBM,   they   can   now   offer   among   the   lowest   prices   for   mobile   telephony  globally.   Skype     provides   calls   and   communication   almost   like   a   conventional  telecom  company,  but  for  free  or  for  a  very  low  cost.   They  can  do  this  because  their  model  is  based  on  the  economics  of   a  software  company,  while  a  telecom  provider’s  model  is  based  on   the  economics  of  a  network  company  
  • 20.
  • 21.
  • 22.
  • 23. Prof  Shivananda  R  Koteshwar   Director,  The  Amaatra  Academy   shivoo@pes.edu  /  Facebook:  shivoo.koteshwar   BLOG:  http://shivookoteshwar.wordpress.com   SLIDESHARE:  www.slideshare.net/shivoo.koteshwar   Good business models create virtuous cycles that, over time, result in competitive advantage. Smart companies know how to strengthen their virtuous cycles, weaken those of rivals, and even use their virtuous cycles to turn competitors’ strengths into weaknesses.