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Consumers are mobile.
How will you reach, engage, &
retain them?
                  Mobile Advertising
          Mobile, Social & Digital Commerce
           Social Marketing & Engagement
                  Loyalty & Rewards
        Scheduling & Appointment Management
        Mobile & Digital Presence Management


 Profitably acquire and retain on-the-go local
 customers using innovative and practical
 mobile & digital solutions
               2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Agency partner in providing mobile & digital customer
    acquisition, engagement, and retention solutions to their
    advertiser clients
   Services for national/regional brands with local stores or
    local businesses:
    ◦ Customer Acquisition
       Geo-location and targeted mobile advertising
       Mobile & digital commerce
    ◦ Customer Engagement
       Social media – acquire likes, followers, checkin’s
       Conversations – reviews and feedback
       Continuous interactions – mobile, text & email
    ◦ Customer Retention
       Loyalty & rewards
       Scheduling & appointment management
   Uses targeted mobile media & digital solutions to increase
    sales and profitability of physical stores:
    ◦ Experts in targeted & performance mobile media and driving
      secondary actions that are measurable
   Leverage and partner with best-in-class companies to
    provide results oriented and integrated CRM solutions
               2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
 Mobile customer acquisition & retention
  solutions company
 Drive sales and customer retention at the
  local store level via mobile media & digital
  solutions
 Mobile media reach via ad networks and
  applications
    ~ 105 million uniques per month
    ~ 6 billion impressions per month
    100% location and 100% smartphone or GPS enabled
     tablets
 Mobile consumer actions and solutions –
  call, drive-to, schedule, join loyalty
  program, social media share, redeem or buy
 Founded by 20 year mobile/tech industry
           2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
 YouragencY’s mobile and digital
 solutions partner
 Mobile ecosystem and technology experts
 Longstanding direct relationships with
  leading mobile advertising networks and
  mobile application publishers - better pricing,
  placement, and access
 Unearthing, screening, and market testing
  new, innovative mobile & digital companies and
  ideas that are market ready
 Providing your agency with mobile domain
  knowledge depth

         2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
 Drive secondary actions by consumers
  that lead to customer acquisition and
  increased sales performance for local
  stores via mobile media and devices
 Increase customer engagement and
  retention through innovative mobile &
  digital solutions that are integrated to
  support CRM objectives




          2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
 Shared commissions on media purchases
 Commission or discount on monthly
  recurring digital solutions revenues
 Discounted rates (based on
  referral/business volume) for
  professional services for mobile
  campaigns and digital solutions




       2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
Acquire Customers
 Reach on-the-go consumers near you
    ◦ Qualified leads
    ◦ With intent to buy now
   Mobile & digital presence
    ◦ Get listed & found
Engage Customers
 Promote via social media
    ◦ Encourage consumers to share, review,
      discuss, and recommend
Retain Customers
 Manage loyalty and rewards or
  scheduling & appointment management
  programs
    ◦ Keep customers coming back

            2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Customer Acquisition
    ◦ Advertising - paid media, influence at point of decision
       Qualified buyers near your business ready to buy
    ◦ Demand Generation/Deals - prepaid sales, no upfront cost
       Sell unsold/hard to sell inventory, increase sales during off
        peak seasons, days & times
    ◦ Discovery
       Manage, synchronize, & optimize your business listings across top
        35+ sites
   Customer Retention
    ◦ Loyalty and Rewards – incentivize and reward repeat visits,
      improve ROI
    ◦ Scheduling & Appointment Management – reduce no shows, up
      sell
   Customer Engagement
    ◦ Social/Viral interactions – amplify your brand exposure
    ◦ Continuous interactions – mobile/text & email
   Easy, Effective, Efficient
    ◦ Automated – set it up and let it run
    ◦ Self service or outsourced as a client/professional service
    ◦ Synergy 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
               – services are complementary & integrated to
2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Mobile Marketing
    ◦ Sales promotions
    ◦ Product awareness
      campaigns
    ◦ Social marketing
   Mobile and e-Commerce
   Loyalty & Rewards
    ◦ Engagement strategies
      through mobile devices,
      email, and social media
   Scheduling &
    Appointments
   Mobile & Digital Presence
    ◦ Management & LLC | Confidential & Proprietary | All rights reserved
           2012 Enov8 Mobile,
                              optimization
2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Location & relevance through mobile search &
    display
     Leading mobile location based ad networks
     Mobile location based applications & publishers
   Pinpoint Targeting
     location “near Your store” – DMA, Zip code, Lat/Long PLUS
       Relevance
            Category – restaurant, lawyer, doctor, car/automobile, etc.
            Keyword – Chinese/Italian, injury lawyer, pediatrician
            Competition – BMW, Lexus, Mercedes
            Day Part – breakfast, lunch, dinner
            Weather – conditions (rain, snow, sunny), temperature, humidity, pollen
             count & forecasts
   Results in secondary actions that lead to sales
     Generate calls
     Drive/walk to your store
     Schedule a test drive or an appointment
     Join your loyalty and rewards program
     Like/share your brand or offer, review, or checkin via social
      media
     Redeem an offer or coupon
     Buy a deal Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
               2012
   Location
    ◦ DMA, zip-code,
      lat/long
   Intent
    ◦ Category, keyword,
      competitor
   Behavior
    ◦ Time of day,
      weather, device
   Reach
    ◦ ~ 105 million

             2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Search &
    Display
   Targeting
    ◦ Geo-location
    ◦ Keyword
   Behavior
    ◦ Time of day
   Clicks on,
    banners, to
    call and to
    maps, ranged
    from 4x-15x
    industry    2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Delivered relevance-targeted offer based on
    customer location and search preference
   CTR and Click-to-call rates 10X industry standard

        Premium Brands                Click-Through                       Click-to-Call
                                      Rates CTRs                          Rate
        Quick-Serve                   2.38%                               15.42%
        Restaurant -
        “QSR”
        Luxury                        1.79%                               6.46%
        Automotive
        Travel                        3.19%                               12.57%

        Retail                        1.97%                               7.36%


                 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Demand Generation
    ◦ Guaranteed
      sales/revenue
   High ROI & Low Risk
    ◦ No upfront cost
   Awareness or trial of
    new products &
    services
   Targeted
    ◦ New or weak markets, or
      off peak demand
   Reach
    ◦ ~100 million (mobile & & Proprietary | All rights reserved
            2012 Enov8 Mobile, LLC | Confidential
2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Business branded program
   SaaS – no upfront investment
   100% automated, card-less – no
    paper
   Launches in minutes – easy to
    setup
   Email, text, or QR code scan
    enrolls user - self serve = no EE
    involvement
   Customer profile – valuable demo
    data
    ◦ Email, phone #, birthday, anniversary,
      location
   Rewards – flexible engagement
    methods
    ◦ Sign-up, visit, b-day, anniversary,
      referrals, monthly/weekly
   Feedback on visits – customer
    satisfaction or dissatisfaction
   Analytics & daily reporting – how
    is my business doing?
                 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Standalone or complementary
   Online appointment
    scheduling – user self
    serve
   Software as a service
    – no upfront
    investment
   Easily integrates into
    your website, mobile
    site, offers, directory
    listings, and
    advertising - increase
    your fill rate
   Robust tools for
    schedule management,
    client management,
    email marketing, and
    more – saves you
           2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Business                                             Customers
    ◦ Saves valuable                                       ◦ Avoid phone tag
      time                                                 ◦ 24/7 convenience
    ◦ Reduces no shows                                     ◦ Find appt that best
      thru auto                                              fits their schedule
      reminders                                            ◦ Email & SMS
    ◦ Increases ROI on                                       reminders
      deals thru up sell
    ◦ Funnel deal/lower
      margin customers
      to slower
      days/times

           2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Convert your Free Wi-Fi into a
    social marketing program
    ◦ Your message is posted on users
      walls and in their streams
    ◦ 125x – 235x message amplification
      per visitor
   Engage & get more Facebook
    “likes” & twitter “followers”
   Get demographic data & know
    the social impact of your
    customers
   Secure & centrally managed Wi-
    Fi
   24/7 monitoring via NOC
   Easy to set up & manage
   Dashboard reports and
    analytics


                 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Get found & listed on the top
    local, search, & mobile sites &
    applications
    ◦ Synchronize and enhance your
      business listings
      Auto-update
      Add photos, videos, promotions
    ◦ Improves discovery
      Category
      Keywords
    ◦ Dynamic listings and offers
    ◦ Reach 150+ million uniques per
      month
            2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Professional Services
    ◦ Mobile strategy planning &
      development
    ◦ Mobile campaign development
    ◦ Mobile creative for campaigns
    ◦ Mobile web landing page design &
      development
    ◦ Mobile device/media market
      research
    ◦ Mobile & social media audits
    ◦ Hardware setup, installation and
      remote management

           2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
   Agency partner for your clients with local
    stores who seek:
    ◦ Customer acquisition, engagement, and retention
      solutions via targeted and performance mobile media
      marketing, deals, social marketing, or loyalty and
      rewards programs
   Envo8 Mobile can create or tactically implement
    integrated mobile media campaigns and solutions
    that will drive customers into Your client’s
    local store and keep them coming back
    ◦   Mobile media campaigns
    ◦   Mobile & digital commerce
    ◦   Digital loyalty & rewards
    ◦   Digital scheduling & appointment management
    ◦   Mobile & digital presence
   Meeting to discuss partnership/collaboration
   Pick a test/trial client?

              2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
Damon Miller
CEO / Founder
damon@enov8mobile.com
+1 415-200-6955
www.enov8mobile.com




        2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved

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Enov8 Mobile Agency Deck

  • 1. Consumers are mobile. How will you reach, engage, & retain them? Mobile Advertising Mobile, Social & Digital Commerce Social Marketing & Engagement Loyalty & Rewards Scheduling & Appointment Management Mobile & Digital Presence Management Profitably acquire and retain on-the-go local customers using innovative and practical mobile & digital solutions 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 2. Agency partner in providing mobile & digital customer acquisition, engagement, and retention solutions to their advertiser clients  Services for national/regional brands with local stores or local businesses: ◦ Customer Acquisition  Geo-location and targeted mobile advertising  Mobile & digital commerce ◦ Customer Engagement  Social media – acquire likes, followers, checkin’s  Conversations – reviews and feedback  Continuous interactions – mobile, text & email ◦ Customer Retention  Loyalty & rewards  Scheduling & appointment management  Uses targeted mobile media & digital solutions to increase sales and profitability of physical stores: ◦ Experts in targeted & performance mobile media and driving secondary actions that are measurable  Leverage and partner with best-in-class companies to provide results oriented and integrated CRM solutions 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 3. 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 4.  Mobile customer acquisition & retention solutions company  Drive sales and customer retention at the local store level via mobile media & digital solutions  Mobile media reach via ad networks and applications ~ 105 million uniques per month ~ 6 billion impressions per month 100% location and 100% smartphone or GPS enabled tablets  Mobile consumer actions and solutions – call, drive-to, schedule, join loyalty program, social media share, redeem or buy  Founded by 20 year mobile/tech industry 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 5.  YouragencY’s mobile and digital solutions partner Mobile ecosystem and technology experts Longstanding direct relationships with leading mobile advertising networks and mobile application publishers - better pricing, placement, and access Unearthing, screening, and market testing new, innovative mobile & digital companies and ideas that are market ready Providing your agency with mobile domain knowledge depth 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 6.  Drive secondary actions by consumers that lead to customer acquisition and increased sales performance for local stores via mobile media and devices  Increase customer engagement and retention through innovative mobile & digital solutions that are integrated to support CRM objectives 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 7.  Shared commissions on media purchases  Commission or discount on monthly recurring digital solutions revenues  Discounted rates (based on referral/business volume) for professional services for mobile campaigns and digital solutions 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 8. Acquire Customers  Reach on-the-go consumers near you ◦ Qualified leads ◦ With intent to buy now  Mobile & digital presence ◦ Get listed & found Engage Customers  Promote via social media ◦ Encourage consumers to share, review, discuss, and recommend Retain Customers  Manage loyalty and rewards or scheduling & appointment management programs ◦ Keep customers coming back 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 9. Customer Acquisition ◦ Advertising - paid media, influence at point of decision  Qualified buyers near your business ready to buy ◦ Demand Generation/Deals - prepaid sales, no upfront cost  Sell unsold/hard to sell inventory, increase sales during off peak seasons, days & times ◦ Discovery  Manage, synchronize, & optimize your business listings across top 35+ sites  Customer Retention ◦ Loyalty and Rewards – incentivize and reward repeat visits, improve ROI ◦ Scheduling & Appointment Management – reduce no shows, up sell  Customer Engagement ◦ Social/Viral interactions – amplify your brand exposure ◦ Continuous interactions – mobile/text & email  Easy, Effective, Efficient ◦ Automated – set it up and let it run ◦ Self service or outsourced as a client/professional service ◦ Synergy 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved – services are complementary & integrated to
  • 10. 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 11. Mobile Marketing ◦ Sales promotions ◦ Product awareness campaigns ◦ Social marketing  Mobile and e-Commerce  Loyalty & Rewards ◦ Engagement strategies through mobile devices, email, and social media  Scheduling & Appointments  Mobile & Digital Presence ◦ Management & LLC | Confidential & Proprietary | All rights reserved 2012 Enov8 Mobile, optimization
  • 12. 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 13. Location & relevance through mobile search & display  Leading mobile location based ad networks  Mobile location based applications & publishers  Pinpoint Targeting  location “near Your store” – DMA, Zip code, Lat/Long PLUS  Relevance  Category – restaurant, lawyer, doctor, car/automobile, etc.  Keyword – Chinese/Italian, injury lawyer, pediatrician  Competition – BMW, Lexus, Mercedes  Day Part – breakfast, lunch, dinner  Weather – conditions (rain, snow, sunny), temperature, humidity, pollen count & forecasts  Results in secondary actions that lead to sales  Generate calls  Drive/walk to your store  Schedule a test drive or an appointment  Join your loyalty and rewards program  Like/share your brand or offer, review, or checkin via social media  Redeem an offer or coupon  Buy a deal Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved 2012
  • 14. Location ◦ DMA, zip-code, lat/long  Intent ◦ Category, keyword, competitor  Behavior ◦ Time of day, weather, device  Reach ◦ ~ 105 million 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 15. Search & Display  Targeting ◦ Geo-location ◦ Keyword  Behavior ◦ Time of day  Clicks on, banners, to call and to maps, ranged from 4x-15x industry 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 16. Delivered relevance-targeted offer based on customer location and search preference  CTR and Click-to-call rates 10X industry standard Premium Brands Click-Through Click-to-Call Rates CTRs Rate Quick-Serve 2.38% 15.42% Restaurant - “QSR” Luxury 1.79% 6.46% Automotive Travel 3.19% 12.57% Retail 1.97% 7.36% 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 17. Demand Generation ◦ Guaranteed sales/revenue  High ROI & Low Risk ◦ No upfront cost  Awareness or trial of new products & services  Targeted ◦ New or weak markets, or off peak demand  Reach ◦ ~100 million (mobile & & Proprietary | All rights reserved 2012 Enov8 Mobile, LLC | Confidential
  • 18. 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 19. Business branded program  SaaS – no upfront investment  100% automated, card-less – no paper  Launches in minutes – easy to setup  Email, text, or QR code scan enrolls user - self serve = no EE involvement  Customer profile – valuable demo data ◦ Email, phone #, birthday, anniversary, location  Rewards – flexible engagement methods ◦ Sign-up, visit, b-day, anniversary, referrals, monthly/weekly  Feedback on visits – customer satisfaction or dissatisfaction  Analytics & daily reporting – how is my business doing? 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved  Standalone or complementary
  • 20. Online appointment scheduling – user self serve  Software as a service – no upfront investment  Easily integrates into your website, mobile site, offers, directory listings, and advertising - increase your fill rate  Robust tools for schedule management, client management, email marketing, and more – saves you 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 21. Business  Customers ◦ Saves valuable ◦ Avoid phone tag time ◦ 24/7 convenience ◦ Reduces no shows ◦ Find appt that best thru auto fits their schedule reminders ◦ Email & SMS ◦ Increases ROI on reminders deals thru up sell ◦ Funnel deal/lower margin customers to slower days/times 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 22. Convert your Free Wi-Fi into a social marketing program ◦ Your message is posted on users walls and in their streams ◦ 125x – 235x message amplification per visitor  Engage & get more Facebook “likes” & twitter “followers”  Get demographic data & know the social impact of your customers  Secure & centrally managed Wi- Fi  24/7 monitoring via NOC  Easy to set up & manage  Dashboard reports and analytics 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 23. Get found & listed on the top local, search, & mobile sites & applications ◦ Synchronize and enhance your business listings  Auto-update  Add photos, videos, promotions ◦ Improves discovery  Category  Keywords ◦ Dynamic listings and offers ◦ Reach 150+ million uniques per month 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 24. Professional Services ◦ Mobile strategy planning & development ◦ Mobile campaign development ◦ Mobile creative for campaigns ◦ Mobile web landing page design & development ◦ Mobile device/media market research ◦ Mobile & social media audits ◦ Hardware setup, installation and remote management 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 25. Agency partner for your clients with local stores who seek: ◦ Customer acquisition, engagement, and retention solutions via targeted and performance mobile media marketing, deals, social marketing, or loyalty and rewards programs  Envo8 Mobile can create or tactically implement integrated mobile media campaigns and solutions that will drive customers into Your client’s local store and keep them coming back ◦ Mobile media campaigns ◦ Mobile & digital commerce ◦ Digital loyalty & rewards ◦ Digital scheduling & appointment management ◦ Mobile & digital presence  Meeting to discuss partnership/collaboration  Pick a test/trial client? 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved
  • 26. Damon Miller CEO / Founder damon@enov8mobile.com +1 415-200-6955 www.enov8mobile.com 2012 Enov8 Mobile, LLC | Confidential & Proprietary | All rights reserved

Notas del editor

  1. Mobile media marketing enables advertisers to reach local on-the-go consumers at the moment of purchase decision. Enov8 Mobile helps businesses acquire, engage, and retain customers by leveraging mobile media, mobile devices, social marketing, and digital technologies. Nearly 1/3 of smartphone users who search for a local business via mobile end upvisiting or calling the business (Convergent Mobile 2010).
  2. Want a graphic that shows customer acquisition via mobile advertising, mobile daily deals, and mobile social media; that shows customer engagement via social sharing of offers, social sharing of location, writing reviews or commenting on products and services; customer retention via rewards after x visits.
  3. CTR’s – What are their hours?Click-to-call – Are you busy now?Click-to-map – How do I drive/walk there?Click-to-schedule – Do I want Tue or Wed appt?Click-to-join – They have a loyalty program…Click-to-share – Linda would like this restaurant…Click-to-redeem – I can get a coupon & use it now..
  4. CTR’s – What are their hours?Click-to-call – Are you busy now?Click-to-map – How do I drive/walk there?Click-to-schedule – Do I want Tue or Wed appt?Click-to-join – They have a loyalty program…Click-to-share – Linda would like this restaurant…Click-to-redeem – I can get a coupon & use it now..
  5. CTR’s – What are their hours?Click-to-call – Are you busy now?Click-to-map – How do I drive/walk there?Click-to-schedule – Do I want Tue or Wed appt?Click-to-join – They have a loyalty program…Click-to-share – Linda would like this restaurant…Click-to-redeem – I can get a coupon & use it now..
  6. Hyper-local marketing that helps you reach, engage, and retain qualified local consumersHelping businesses profitably and painlessly manage the process
  7. Our mission is to increase your sales. We enable you to reach and influence on-the-go consumers at the moment of purchase decision through geo and keyword specific mobile search & discovery, social media, and then engage and retain them profitably.
  8. Advertise where your audience isReach – the media properties – SearchAwareness – message, text and displayLoyalty and rewards – sign-up, track, Measurement – reporting and analyticsSales promotionsBrand/Awareness campaignsSocial Marketing
  9. Reach – the media properties – SearchAwareness – message, text and displayLoyalty and rewards – sign-up, track, Measurement – reporting and analyticsSales promotionsBrand/Awareness campaignsSocial Marketing
  10. Mobile Local Search performs ~13x better than mobile display and ~4x better than desktop internet search.
  11. Reach – the media properties – SearchAwareness – message, text and displayLoyalty and rewards – sign-up, track, Measurement – reporting and analytics
  12. Convert more patrons to Facebook Fans and Twitter FollowersEngage with customers on your premisesGenerate social recommendationsfrom your customers to their friendsOffer secure and centrally-managed Wi-FiLeverage on-premises customer engagement reporting tools
  13. Reach – the media properties – SearchAwareness – message, text and displayLoyalty and rewards – sign-up, track, Measurement – reporting and analytics
  14. Reach – the media properties – SearchAwareness – message, text and displayLoyalty and rewards – sign-up, track, Measurement – reporting and analytics