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5 Reasons Rich Posts are Crushing it on Facebook
Select Clients & Key Partners
Reach and convert social + mobile consumers
We are starting in less than 10 minutes. A few things to note:
•  Everyone is and will be muted except the presenters
•  We will record this webinar and email the recording to you
•  Please enter your questions in the chat area and we’ll answer them at the end
#richpostcrush
We are starting in less than 5 minutes. A few things to note:
•  Everyone is and will be muted except the presenters
•  We will record this webinar and email the recording to you
•  Please enter your questions in the chat area and we’ll answer them at the end
5 Reasons Rich Posts are Crushing it on Facebook
Select Clients & Key Partners
Reach and convert social + mobile consumers
#richpostcrush
5 Reasons Rich Posts are Crushing it on Facebook
Select Clients & Key Partners
Reach and convert social + mobile consumers
Justin Kistner
Sr. Director Strategy
@justinkistner
Marko Muellner
VP of Marketing
@markozm
#richpostcrush
#richpostcrush
Marketers, having generated fans,
must now focus on monetization
Reach ConvertEngage
#richpostcrush
115B	
  
news	
  feed	
  
impressions	
  daily	
  
10x	
  Engagement of
right column
16x	
  Perf vs right
column
We must reach them in their News Feed
#richpostcrush
65B	
  news	
  feed	
  
impressions	
  
daily	
  
42x	
  Perf vs
desktop right
column
We must reach them in their News Feed
115B	
  
news	
  feed	
  
impressions	
  daily	
  
10x	
  Engagement of
right column
16x	
  Perf vs right
column
#richpostcrush
It’s a mobile first world
65% Mobile
Facebook monthly active users
157M Mobile only
Facebook users +25M per quarter
71% Mobile
Twitter monthly active users
2/3	
  of social
is mobile
Source: ShopIgniter aggregate data. Facebook Q1 2013 earnings. Twitter
data from Strategy Analytcs (http://www.strategyanalytics.com/
default.aspx?mod=pressreleaseviewer&a0=5350)
#richpostcrush
Time Spent Mobile v. Desktop
6:06
4:24
??
3:11
2:25
11:28
4:47
2:20
1:39
0:58
Facebook Google Twitter Yahoo! Microsoft
Desktop Mobile
Hours Per Month (US)
Source: December 2012 comScore data
#richpostcrush
Display ads are 2/3 rich today
$6.0
$3.8
$5.0
2013 US Display Ad Spend
by Type (US$ Billions)
Rich Media Video Other
#richpostcrush
Now the News Feed is going rich
$6.0
$3.8
$5.0
2013 US Display Ad Spend
by Type (US$ Billions)
Rich Media Video Other
#richpostcrush
About Rich Posts
#richpostcrushWhat is a Rich Post?
#richpostcrushWhat is a Rich Post?
A post with rich media behind it
#richpostcrushWhat is a Rich Post?
A post with rich media behind it
•  A person clicks to expand
#richpostcrushWhat is a Rich Post?
A post with rich media behind it
•  A person clicks to expand
•  The post slides open
#richpostcrushWhat is a Rich Post?
A post with rich media behind it
•  A person clicks to expand
•  The post slides open
#richpostcrushWhat is a Rich Post?
A post with rich media behind it
•  A person clicks to expand
•  The post slides open
•  Revealing a rich media
experience within
Facebook
#richpostcrushWhat is a Rich Post?
A post with rich media behind it
•  A person clicks to expand
•  The post slides open
•  Revealing a rich media
experience within
Facebook
#richpostcrush
•  Responsive
design to
support all
smart devices
and desktop
visitors
•  Fully branded,
“take over”
experience
•  Include more
media for higher
consumption
•  Integrated calls
to action to
increase
conversions
#richpostcrush
#richpostcrush
Do more in the stream
Reach	
   Convert	
  Engage	
  
Social Aggregation
+ Amplification
•  Event Buzz
•  Social Feed (Instagram,
YouTube, Twitter)
•  Customer Stories
Awareness
•  Video Carousel
•  Slideshow/Lookbook/Jukebox
Product Browsing
•  Single Product Explorer
•  Collection Explorer
•  Shoppable Video
Lead Generation
+ Transaction
•  Form Capture
•  Pre Order
•  Wish List/Cart
#richpostcrush
The 5 Reasons
Rich Posts Crush It
#richpostcrush
1.  Bigger impact
2.  Higher engagement
3.  More viral reach
4.  Integrated conversion options
5.  People prefer them, especially fans
Why rich posts are crushing it
#richpostcrush
1.  Bigger impact
2.  Higher engagement
3.  More viral reach
4.  Integrated conversion options
5.  People prefer them, especially fans
Why rich posts are crushing it
#richpostcrush
Bigger impact
•  “Take Over” on
mobile
•  In-stream on
desktop
•  Product forward
•  Fully branded
#richpostcrush
1.  Bigger impact
2.  Higher engagement
3.  More viral reach
4.  Integrated conversion options
5.  People prefer them, especially fans
Why rich posts are crushing it
#richpostcrush
Higher engagement
•  More total engagements
•  Higher fan engagement rate
•  Higher fan PTAT rate
#richpostcrush
1.  Bigger impact
2.  Higher engagement
3.  More viral reach
4.  Integrated conversion options
5.  People prefer them, especially fans
Why rich posts are crushing it
#richpostcrush
More viral reach
•  More total PTAT
•  Higher PTAT rate
•  Higher Reach per Talker
#richpostcrush
1.  Bigger impact
2.  Higher engagement
3.  More viral reach
4.  Integrated conversion options
5.  People prefer them, especially fans
Why rich posts are crushing it
#richpostcrush
Integrated conversion options
#richpostcrush
Product launch & lead generation
#richpostcrush
1.  Bigger impact
2.  Higher engagement
3.  More viral reach
4.  Integrated conversion options
5.  People prefer them, especially fans
Why rich posts are crushing it
#richpostcrush
People prefer rich posts
•  Lower negative feedback rate
•  99.9995% satisfaction rate
•  Less negative feedback means
more viral reach
#richpostcrush
Best Practices
#richpostcrush
•  Be product forward AND socially relevant
•  Be mobile first because it’s most of total action
•  Leverage fans to get higher PTAT & engagement
•  Use large OG photos for maximum expands
Content best practices
#richpostcrush
Paid media best practices
C	
  
B	
   Paid optimization
Promoted posts, sponsored stories, A/B testing, targeting,
optimized buying
Retargeting
Creative for in-stream retargeting or retarget users who engage
with RMPs
A	
   Shift spend to the News Feed
It’s where the eye balls are and the performance is better
D	
   Custom Audiences
Target key customer segments even if they’re not yet
Facebook fans
#richpostcrush
Thank You. Questions?
Marko Muellner, VP of Marketing | marko@shopigniter.com
Justin Kistner, Sr. Dir. Strategy | justin@shopigniter.com
www.shopigniter.com | @shopigniter | facebook.com/shopigniter

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5 Reasons Rich Crush Facebook

  • 1. 5 Reasons Rich Posts are Crushing it on Facebook Select Clients & Key Partners Reach and convert social + mobile consumers We are starting in less than 10 minutes. A few things to note: •  Everyone is and will be muted except the presenters •  We will record this webinar and email the recording to you •  Please enter your questions in the chat area and we’ll answer them at the end #richpostcrush
  • 2. We are starting in less than 5 minutes. A few things to note: •  Everyone is and will be muted except the presenters •  We will record this webinar and email the recording to you •  Please enter your questions in the chat area and we’ll answer them at the end 5 Reasons Rich Posts are Crushing it on Facebook Select Clients & Key Partners Reach and convert social + mobile consumers #richpostcrush
  • 3. 5 Reasons Rich Posts are Crushing it on Facebook Select Clients & Key Partners Reach and convert social + mobile consumers Justin Kistner Sr. Director Strategy @justinkistner Marko Muellner VP of Marketing @markozm #richpostcrush
  • 4. #richpostcrush Marketers, having generated fans, must now focus on monetization Reach ConvertEngage
  • 5. #richpostcrush 115B   news  feed   impressions  daily   10x  Engagement of right column 16x  Perf vs right column We must reach them in their News Feed
  • 6. #richpostcrush 65B  news  feed   impressions   daily   42x  Perf vs desktop right column We must reach them in their News Feed 115B   news  feed   impressions  daily   10x  Engagement of right column 16x  Perf vs right column
  • 7. #richpostcrush It’s a mobile first world 65% Mobile Facebook monthly active users 157M Mobile only Facebook users +25M per quarter 71% Mobile Twitter monthly active users 2/3  of social is mobile Source: ShopIgniter aggregate data. Facebook Q1 2013 earnings. Twitter data from Strategy Analytcs (http://www.strategyanalytics.com/ default.aspx?mod=pressreleaseviewer&a0=5350)
  • 8. #richpostcrush Time Spent Mobile v. Desktop 6:06 4:24 ?? 3:11 2:25 11:28 4:47 2:20 1:39 0:58 Facebook Google Twitter Yahoo! Microsoft Desktop Mobile Hours Per Month (US) Source: December 2012 comScore data
  • 9. #richpostcrush Display ads are 2/3 rich today $6.0 $3.8 $5.0 2013 US Display Ad Spend by Type (US$ Billions) Rich Media Video Other
  • 10. #richpostcrush Now the News Feed is going rich $6.0 $3.8 $5.0 2013 US Display Ad Spend by Type (US$ Billions) Rich Media Video Other
  • 13. #richpostcrushWhat is a Rich Post? A post with rich media behind it
  • 14. #richpostcrushWhat is a Rich Post? A post with rich media behind it •  A person clicks to expand
  • 15. #richpostcrushWhat is a Rich Post? A post with rich media behind it •  A person clicks to expand •  The post slides open
  • 16. #richpostcrushWhat is a Rich Post? A post with rich media behind it •  A person clicks to expand •  The post slides open
  • 17. #richpostcrushWhat is a Rich Post? A post with rich media behind it •  A person clicks to expand •  The post slides open •  Revealing a rich media experience within Facebook
  • 18. #richpostcrushWhat is a Rich Post? A post with rich media behind it •  A person clicks to expand •  The post slides open •  Revealing a rich media experience within Facebook
  • 19. #richpostcrush •  Responsive design to support all smart devices and desktop visitors •  Fully branded, “take over” experience •  Include more media for higher consumption •  Integrated calls to action to increase conversions
  • 21. #richpostcrush Do more in the stream Reach   Convert  Engage   Social Aggregation + Amplification •  Event Buzz •  Social Feed (Instagram, YouTube, Twitter) •  Customer Stories Awareness •  Video Carousel •  Slideshow/Lookbook/Jukebox Product Browsing •  Single Product Explorer •  Collection Explorer •  Shoppable Video Lead Generation + Transaction •  Form Capture •  Pre Order •  Wish List/Cart
  • 23. #richpostcrush 1.  Bigger impact 2.  Higher engagement 3.  More viral reach 4.  Integrated conversion options 5.  People prefer them, especially fans Why rich posts are crushing it
  • 24. #richpostcrush 1.  Bigger impact 2.  Higher engagement 3.  More viral reach 4.  Integrated conversion options 5.  People prefer them, especially fans Why rich posts are crushing it
  • 25. #richpostcrush Bigger impact •  “Take Over” on mobile •  In-stream on desktop •  Product forward •  Fully branded
  • 26. #richpostcrush 1.  Bigger impact 2.  Higher engagement 3.  More viral reach 4.  Integrated conversion options 5.  People prefer them, especially fans Why rich posts are crushing it
  • 27. #richpostcrush Higher engagement •  More total engagements •  Higher fan engagement rate •  Higher fan PTAT rate
  • 28. #richpostcrush 1.  Bigger impact 2.  Higher engagement 3.  More viral reach 4.  Integrated conversion options 5.  People prefer them, especially fans Why rich posts are crushing it
  • 29. #richpostcrush More viral reach •  More total PTAT •  Higher PTAT rate •  Higher Reach per Talker
  • 30. #richpostcrush 1.  Bigger impact 2.  Higher engagement 3.  More viral reach 4.  Integrated conversion options 5.  People prefer them, especially fans Why rich posts are crushing it
  • 33. #richpostcrush 1.  Bigger impact 2.  Higher engagement 3.  More viral reach 4.  Integrated conversion options 5.  People prefer them, especially fans Why rich posts are crushing it
  • 34. #richpostcrush People prefer rich posts •  Lower negative feedback rate •  99.9995% satisfaction rate •  Less negative feedback means more viral reach
  • 36. #richpostcrush •  Be product forward AND socially relevant •  Be mobile first because it’s most of total action •  Leverage fans to get higher PTAT & engagement •  Use large OG photos for maximum expands Content best practices
  • 37. #richpostcrush Paid media best practices C   B   Paid optimization Promoted posts, sponsored stories, A/B testing, targeting, optimized buying Retargeting Creative for in-stream retargeting or retarget users who engage with RMPs A   Shift spend to the News Feed It’s where the eye balls are and the performance is better D   Custom Audiences Target key customer segments even if they’re not yet Facebook fans
  • 38. #richpostcrush Thank You. Questions? Marko Muellner, VP of Marketing | marko@shopigniter.com Justin Kistner, Sr. Dir. Strategy | justin@shopigniter.com www.shopigniter.com | @shopigniter | facebook.com/shopigniter