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SHRM Poll: The Ongoing Impact of the
Recession—Manufacturing Industry

                                April 4, 2012
The Ongoing Impact of the Recession:
Manufacturing Industry



      Introduction
      Key Findings
      Organizations’ Financial Health
      Hiring
      Recruiting Challenges
      Demographics
      Methodology




                             SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                2
Introduction



 Overall results have been released in three different topic areas:
     Recruiting and skill gaps. (Released November 7, 2011)
     Overall financial health and hiring. (Released November 22, 2011)
     Global competition and hiring strategies. (Released December 14, 2011)


 Industry-specific results are reported separately for each of the eight industries
  included in the sample. These findings cover the results for the manufacturing
  industry. The following industries were also included in the sample:
     Construction, mining, oil and gas. (Released March 9, 2012)
     Federal government.
     Finance.
     Health.
     State and local government.
     Services—professional.
     High-tech.



                                 SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                    3
Key Findings: Organizational Financial Health
Manufacturing Industry


 What percentage of staff have organizations laid off since the U.S. and global
  recession began in December 2007? Overall, the majority (66%) of respondents
  from the manufacturing industry indicated they had lost 10% of employees or less in
  2011, whereas in 2010, 43% of these organizations reported losing less than 10% of
  employees.

 How does organizations’ financial health compare to 12 months ago? The
  manufacturing industry reported improved organizational financial health
  compared with a year ago. The percentage of manufacturing organizations that
  were in a significant recovery increased from 6% in 2010 to 19% in 2011.




                              SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                 4
Key Findings: Hiring
Manufacturing Industry


 Are organizations currently hiring? Three-quarters (75%) of respondents from the
  manufacturing industry are currently hiring, which is an increase from 51% in 2010.

 Are organizations creating new positions or replacing jobs lost? In 2011, more than
  half (54%) of organizations in the manufacturing industry are hiring direct
  replacements of jobs lost since the recession began, an increase of 12 percentage
  points compared with 2010 (42%). Fewer organizations are hiring for completely
  new positions in 2011 (32%) than they were in 2010 (48%).




                              SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                 5
Key Findings: Recruiting Challenges
Manufacturing Industry



 Is recruiting for specific jobs difficult in the current labor market? Among
  organizations that are currently hiring full-time staff, more than two-thirds (68%) of
  respondents from the manufacturing industry indicated that their organizations are
  having a difficult time recruiting for specific open jobs. When recruiting for jobs that
  require new and different skill sets in the manufacturing industry, more
  organizations are finding it difficult to find qualified individuals for these positions in
  2011 (72%) compared with 2010 (43%).

 What types of jobs are the most difficult to fill? The top five most difficult positions
  to fill for the manufacturing industry are high-skilled technical positions
  (e.g., technicians and programmers) (89%), engineers (88%), skilled trades
  (e.g., electricians, carpenters) (83%), managers and executives (80%), and sales
  representatives (74%).




                                 SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                    6
The Ongoing Impact of the Recession:
Manufacturing Industry




             Organizations’ Financial Health




                             SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                7
Thus far, what percentage of full-time jobs have been lost at your
organization since the U.S. and global recession began in December
2007? Manufacturing Industry

        Not applicable—did not lay off any                                           21%                                 2011 (n = 357)
                      staff
                                                                                                                         2010 (n = 341)
                                                                                         25%                  66%
                                  1% to 5% of staff


                                                                                    20%
                                6% to 10% of staff


                     10% or less (2011 data)                                                                                         66%
                   *Less than 10% (2010 data)                                                               43%

             11% to 20% of staff (2011 data)                                     17%
               * 10% to 20% (2010 data)                                                          32%

                                                                             14%
                              21% to 50% of staff
                                                                                      22%

                                                                 2%
                         More than 50% of staff
                                                                  3%

Note: Percentages may not total 100% due to rounding. An asterisk (*) indicates 2010 data had different categories than 2011 data: “Less than 10% of staff”
and “10% to 20% of staff.”
                                                       SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                              8
Thus far, what percentage of full-time jobs have been lost at your
organization since the U.S. and global recession began in December
2007? Manufacturing Industry

Comparisons by industry

The federal government and the finance industry are more likely to have had no layoffs compared with the construction, mining, oil
and gas; manufacturing; state and local government; professional services; and high-tech industries.

                                                                                        Construction, mining, oil and gas (20%)
                                                      …are more likely to                        Manufacturing (21%)
       Federal government (46%)
                                                     have had NO layoffs                  State and local government (31%)
              Finance (45%)
                                                            than...                          Services—professional (30%)
                                                                                                   High-tech (29%)


The construction, mining, oil and gas industry is more likely to have lost more than 50% of staff compared with the federal
government, finance, manufacturing and professional services industries.

                                                                                               Federal government (1%)
                                                       …is more likely to
                                                                                                     Finance (0%)
 Construction, mining, oil and gas (10%)       have lost more than 50% of staff
                                                                                                 Manufacturing (2%)
                                                            than...
                                                                                              Services—professional (2%)




                                               SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                     9
In relation to the U.S. and global recession, would you say your
organization's overall financial health is declining or recovering
compared with 12 months ago?
Manufacturing Industry

                                                                                  19%                         2011 (n = 359)
                          In a significant recovery
                                                                   6%                                         2010 (n = 339)


                                                                                                         40%
                                  In a mild recovery
                                                                                                                        53%


                                                                                17%
  No change compared with 12 months ago
                                                                                      22%


                                                                                  19%
                                    In a mild decline
                                                                            14%


                                                                 4%
                            In a significant decline
                                                                  5%


Note: Percentages may not total 100% due to rounding.

                                                    SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                       10
In relation to the U.S. and global recession, would you say your
organization's overall financial health is declining or recovering
compared with 12 months ago?
Manufacturing Industry

Comparisons by industry

The construction, mining, oil and gas; finance; manufacturing; professional services; and high-tech industries are more likely to be in
a significant recovery compared with the federal government and state and local governments.

  Construction, mining, oil and gas (9%)
              Finance (11%)                            …are more likely to
                                                                                                Federal government (2%)
          Manufacturing (19%)                      be in a significant recovery
                                                                                            State and local government (1%)
      Services—professional (11%)                            than...
             High-tech (14%)




                                                SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                     11
The Ongoing Impact of the Recession:
Manufacturing Industry




                                      Hiring




                             SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                12
Is your organization currently hiring full-time staff?
Manufacturing Industry




                                                                                                   75%
           Yes
                                                                      51%

                                                                                               2011 (n = 360)
                                                                                               2010 (n = 335)


                                      25%
            No
                                                                   49%




                                SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                   13
At what level(s) is your organization hiring?
Manufacturing Industry




                  Nonmanagement hourly employees                                                                                            85%




               Nonmanagement salaried employees                                                                            64%




   Other management (e.g., directors, managers)                                                                     54%




   Executive/upper management (e.g., CEO, CFO)                                           20%



Note: n = 268. Percentages do not total 100% due to multiple response options. Only respondents whose organizations were currently hiring full-time staff
were asked this question.
                                                       SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                            14
At what level(s) is your organization hiring?
Manufacturing Industry

Comparisons by industry
The health industry is more likely to be hiring executive/upper management employees compared with the
construction, mining, oil and gas; finance; manufacturing; professional services; and high-tech industries.

                                                                                       Construction, mining, oil and gas (15%)
                                                      …is more likely to
                                                                                                   Finance (20%)
                                                 be hiring executive/upper
              Health (40%)                                                                      Manufacturing (20%)
                                                     management staff
                                                                                            Services—professional (19%)
                                                           than...
                                                                                                  High-tech (16%)


The high-tech industry is more likely to be hiring nonmanagement salaried employees compared with the construction, mining, oil
and gas; federal government; finance; health; manufacturing; state and local government; and professional services industries.

                                                                                       Construction, mining, oil and gas (70%)
                                                                                             Federal government (73%)
                                                      …is more likely to
                                                                                                   Finance (68%)
                                             be hiring nonmanagement salaried
             High-tech (91%)                                                                        Health (60%)
                                                         employees
                                                                                                Manufacturing (64%)
                                                           than...
                                                                                         State and local government (66%)
                                                                                            Services—professional (79%)


                                              SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                 15
At what level(s) is your organization hiring? (continued)
Manufacturing Industry

Comparisons by industry

The finance, health, manufacturing, and state and local government industries are more likely to be hiring nonmanagement hourly
employees compared with the federal government, professional services and high-tech industries.

             Finance (77%)                          …are more likely to
                                                                                            Federal government (58%)
              Health (90%)                   be hiring nonmanagement hourly
                                                                                           Services—professional (59%)
          Manufacturing (85%)                           employees
                                                                                                 High-tech (51%)
    State and local government (79%)                      than...




                                             SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                16
Which of the following best describes, in general, the nature of full-time
  positions your organization is currently hiring?
  Manufacturing Industry



                                                                                                             32%
                                 Completely new positions
                                                                                                                         48%




                                                                                            14%
        New duties added to jobs lost (e.g., due to                                                                    2011 (n = 263)
        layoffs, attrition) since the recession began                                                                  2010 (n = 168)
                                                                                       10%




                                                                                                                               54%
      Direct replacements of jobs lost (e.g., due to
      layoffs, attrition) since the recession began
                                                                                                                   42%


Note: Only respondents whose organizations were currently hiring full-time staff were asked this question.



                                                            SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                               17
Which of the following best describes, in general, the nature of full-time
positions your organization is currently hiring?
Manufacturing Industry

Comparisons by industry
The state and local governments are more likely to be hiring direct replacements of jobs lost since the recession began compared
with the construction, mining, oil and gas; federal government; finance; manufacturing; professional services; and high-tech
industries.

                                                                                       Construction, mining, oil and gas (49%)
                                                     …are more likely to                     Federal government (63%)
                                            be hiring direct replacements of jobs                  Finance (60%)
   State and local governments (80%)
                                               lost since the recession began                   Manufacturing (54%)
                                                           than...                          Services—professional (48%)
                                                                                                  High-tech (39%)




                                              SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                   18
Compared with the skills required for jobs lost since the recession
  began, do these completely new positions require any of the following
  skills?
  Manufacturing Industry



                    Completely new and different skills                             14%




                  A mixture of new skills and the same
                                                                                                                   65%
                             types of skills




                       Approximately the same types of
                                                                                        21%
                                   skills




Note: n = 78. Only respondents whose organizations were hiring full-time staff for “completely new positions” were asked this question.



                                                            SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                               19
The Ongoing Impact of the Recession:
Manufacturing Industry




                     Recruiting Challenges




                             SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                20
If the new jobs being created by your organization require new and
   different skill sets, how easy do you think it will be—or has been thus
   far—to find qualified individuals for those positions?
   Manufacturing Industry

                                                      3%
                                Very easy                                                                                      2011 (n = 98)
                                                                13%
                                                                                                                               2010 (n = 95)

                                                                           24%
                       Somewhat easy
                                                                                               44%


                                                                                                                   63%
                  Somewhat difficult
                                                                                           40%


                                                            9%
                           Very difficult
                                                      3%


Note: Percentages may not total 100% due to rounding. This question was asked only of respondents whose organizations were hiring full-time staff for
positions with “new duties added to jobs lost” or “completely new positions” (see slide 17) that required either “a mixture of new skills and the same types of
skills” or “completely new and different skills” (see slide 19).
                                                             SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                                  21
In general, in the current labor market, is your organization having a
  difficult time recruiting for specific jobs that are open in your
  organization?
  Manufacturing Industry




                           No, 32%




                                                                                                                    Yes, 68%



Note: n = 253. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were currently hiring full-
time staff were asked this question.
                                                          SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                          22
In general, in the current labor market, is your organization having a
difficult time recruiting for specific jobs that are open in your
organization?
Manufacturing Industry

Comparisons by industry

The manufacturing and high-tech industries are more likely to be having a difficult time recruiting for specific jobs compared with
the construction, mining, oil and gas; federal government; finance; and state and local government industries.

                                                      …are more likely to
                                                                                        Construction, mining, oil and gas (51%)
                                             be having a difficult time recruiting
          Manufacturing (68%)                                                                 Federal government (31%)
                                            for specific jobs that are open in their
             High-tech (71%)                                                                        Finance (49%)
                                                         organization
                                                                                          State and local government (33%)
                                                            than...




                                               SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                      23
Do you believe that your organization is facing global competition (i.e.,
  competition from other countries) for jobs that your organization is
  having difficulty filling?
  Manufacturing Industry


                                                                                                           Yes, 27%




                                No, 73%

Note: n = 148. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult
time recruiting for certain types of jobs were asked this question.
                                                          SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                      24
Do you believe that your organization is facing global competition
(i.e., competition from other countries) for jobs that your organization
is having difficulty filling?
Manufacturing Industry

Comparisons by industry
The construction, mining, oil and gas; manufacturing; and high-tech industries are more likely to believe that their organization is
facing global competition compared with the finance and state and local government industries.

                                                       …are more likely to
 Construction, mining, oil and gas (34%)
                                                believe that their organization is                    Finance (8%)
          Manufacturing (27%)
                                                   facing global competition                State and local government (4%)
             High-tech (42%)
                                                             than...




                                                SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                       25
Has your organization hired any workers from outside the U.S. in an
attempt to fill key jobs that have been difficult to fill?
Manufacturing Industry




                        No                                                                                                    75%




                       Yes                               20%




       No, but we are
                                     4%
       considering it


     No, but we have
     plans to do so in
                                 1%
        the next 12
          months

Note: n = 166. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult
time recruiting for certain types of jobs were asked this question.

                                                     SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                      26
Has your organization hired any workers from outside the U.S. in an
attempt to fill key jobs that have been difficult to fill?
Manufacturing Industry

Comparisons by industry

The high-tech industry is more likely to have hired workers from outside the U.S. in an attempt to fill hard-to-fill jobs compared
with the federal government, finance, manufacturing, state and local government, and professional services industries.

                                                                                                Federal government (16%)
                                                        …is more likely to                            Finance (5%)
            High-tech (50%)                have hired workers from outside the U.S.               Manufacturing (20%)
                                                             than...                        State and local government (11%)
                                                                                              Services—professional (26%)



The health, manufacturing and professional services industries are more likely to have hired workers from outside the U.S. in an
attempt to fill hard-to-fill jobs compared with the finance industry.

           Health (24%)                                …are more likely to
      Manufacturing (20%)                  have hired workers from outside the U.S.                       Finance (5%)
   Services—professional (26%)                               than...




                                               SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                     27
Has your organization hired any U.S. veterans in an attempt to fill key
jobs that have been difficult to fill?
Manufacturing Industry



                                Yes                                                                                                 44%




                                No                                                                             34%




                No, but we are
                                                                              18%
                considering it


          No, but we have
        plans to do so in the                    4%
          next 12 months



Note: n = 146. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult
time recruiting for certain types of jobs were asked this question.

                                                     SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                      28
Has your organization hired any U.S. veterans in an attempt to fill key
jobs that have been difficult to fill?
Manufacturing Industry

Comparisons by industry
The federal government is more likely to have hired U.S. veterans in an attempt to recruit for hard-to-fill jobs compared with the
construction, mining, oil and gas; finance; health; manufacturing; state and local government; professional services; and high-tech
industries.
                                                                                          Construction, mining, oil and gas (50%)
                                                                                                       Finance (13%)
                                                         …is more likely to                            Health (44%)
        Federal government (94%)                     have hired U.S. veterans                      Manufacturing (44%)
                                                              than...                        State and local government (37%)
                                                                                               Services—professional (35%)
                                                                                                      High-tech (34%)

The construction, mining, oil and gas; health; manufacturing; state and local government; professional services; and high-tech
industries are more likely to have hired U.S. veterans in an attempt to fill hard-to-fill jobs compared with the finance industry.

 Construction, mining, oil and gas (50%)
               Health (44%)
                                                         …are more likely to
          Manufacturing (44%)
                                                      have hired U.S. veterans                         Finance (13%)
    State and local government (37%)
                                                               than...
       Services—professional (35%)
             High-tech (34%)
                                                SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                      29
In general, what knowledge/basic skill gaps do job applicants have in
your industry?
Manufacturing Industry

                                     Mathematics (computation)                                                             60%

                   Writing in English (grammar, spelling, etc.)                                             40%

                           Reading comprehension (in English)                                               40%

                                        English language (spoken)                                     31%

                                                                Science                      19%

       Technical (computer, engineering, mechanical, etc.)                            10%

                                                   Foreign languages                 9%

                                          Government/economics                  2%

                                                     Humanities/arts            1%

                                                  History/geography             1%

                                                                   Other             8%

Note: n = 140. Percentages do not total 100% due to multiple response options. Only respondents whose organizations were having a difficult time recruiting
for certain types of jobs were asked this question.
                                                       SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                          30
In general, what applied skill gaps do job applicants have in your
industry?
Manufacturing Industry

                  Critical thinking/problem solving                                                                                59%
                              Teamwork/collaboration                                                                45%
                                                 Leadership                                                      42%
                             Written communications                                                           39%
                          Professionalism/work ethic                                                          39%
                                  Oral communications                                                   33%
                                  Creativity/innovation                                              30%
              Information technology application                                                26%
                     Lifelong learning/self-direction                                          25%
                           Ethics/social responsibility                                      23%
                                                    Diversity                        15%
                                                        Other                7%


Note: n = 155. Percentages do not total 100% due to multiple response options. Only respondents whose organizations were having a difficult time recruiting
for certain types of jobs were asked this question.
                                                       SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                          31
Specific Job Categories Organizations Having Difficulty Recruiting
 Manufacturing Industry


  High-skilled technical (e.g., technicians, programmers) (n = 102)                                                                                          89%

                                                          Engineers (n = 127)                                                                               88%

               Skilled trades (e.g., electricians, carpenters) (n = 129)                                                                                83%

                                      Managers and executives (n = 126)                                                                               80%

                                             Sales representatives (n = 90)                                                                      74%

                                                            Scientists (n = 28)                                                                 72%

                                                   HR professionals (n = 73)                                                             64%

                                           Production operators (n = 140)                                                          56%

                         Accounting and finance professionals (n = 97)                                                        50%

                                                   Hourly laborers (n = 139)                                          39%

                                                               Drivers (n = 37)                                      38%

                              Customer service representatives (n = 87)                                      28%

                                   Administrative support staff (n = 113)                           17%

Note: Chart represents “somewhat difficult” and “very difficult” responses. “Not applicable” responses were excluded from this analysis. Only respondents
whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. No statistics are provided where the n is less than
20; therefore, the job category of “high-skilled medical” (n = 7) was excluded from this analysis.
                                                            SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                                                      32
The Ongoing Impact of the Recession:
Manufacturing Industry




                           Demographics




                             SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                33
Demographics: Organization Sector
Manufacturing Industry



         Publicly owned for-profit                                              34%



        Privately owned for-profit                                                                        63%



                              Nonprofit           1%



                          Government             0%



                                    Other         1%



   Note: n = 348. Percentages do not total 100% due to rounding.

                                                   SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                      34
Demographics: Organization Staff Size
Manufacturing Industry



                  1 to 99 employees                                      20%



               100 to 499 employees                                                         30%



             500 to 2,499 employees                                                   27%



           2,500 to 24,999 employees                                  18%



           25,000 or more employees          5%


 n = 343



                                       SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                          35
Demographics: Other
Manufacturing Industry


Does your organization have U.S.-                     Is your organization a single-unit organization
based operations (business units) only                or a multi-unit organization?
or does it operate multinationally?                    Single-unit organization: An organization
                                                       in which the location and the                    30%
 U.S.-based operations only   49%                      organization are one and the same
                                                       Multi-unit organization: An organization
 Multinational operations     51%                                                                       70%
                                                       that has more than one location
n = 344                                                n = 351


                                                       For multi-unit organizations, are HR policies and
                                                       practices determined by the multi-unit
 What is the HR department/function                    headquarters, by each work location or both?
 responded for throughout this survey?                  Multi-unit headquarters determines HR policies
                                                                                                                 32%
                                                        and practices
  Corporate (company wide)     49%
                                                        Each work location determines HR policies and
  Business unit/division       21%                                                                               7%
                                                        practices

  Facility/location            30%                      A combination of both the work location and the
                                                        multi-unit headquarters determine HR policies            61%
 n = 266
                                                        and practices

                                                        n = 265



                                         SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                            36
SHRM Poll: The Ongoing Impact of the Recession:
 Manufacturing Industry


    Methodology
         Response rate = 13%

         Sample composed of 360 randomly selected HR professionals from the
          manufacturing industry in SHRM’s membership
         Margin of error +/-5%

         Survey fielded August 18-September 2, 2011

                                   For more poll findings, visit www.shrm.org/surveys
                                   Follow us on Twitter: http://twitter.com/SHRM_Research

Project leader:
Tanya A. Mulvey, Survey Research Analyst, SHRM Research

Project contributors:
Mark Schmit, Ph.D., SPHR, Vice President, SHRM Research
Evren Esen, Manager, SHRM Survey Research Center

Copy editor:
Katya Scanlan, SHRM Knowledge Center                      SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012
                                                                                                                                             37

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Recession poll 2011 manufacturing final

  • 1. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry April 4, 2012
  • 2. The Ongoing Impact of the Recession: Manufacturing Industry Introduction Key Findings Organizations’ Financial Health Hiring Recruiting Challenges Demographics Methodology SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 2
  • 3. Introduction  Overall results have been released in three different topic areas:  Recruiting and skill gaps. (Released November 7, 2011)  Overall financial health and hiring. (Released November 22, 2011)  Global competition and hiring strategies. (Released December 14, 2011)  Industry-specific results are reported separately for each of the eight industries included in the sample. These findings cover the results for the manufacturing industry. The following industries were also included in the sample:  Construction, mining, oil and gas. (Released March 9, 2012)  Federal government.  Finance.  Health.  State and local government.  Services—professional.  High-tech. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 3
  • 4. Key Findings: Organizational Financial Health Manufacturing Industry  What percentage of staff have organizations laid off since the U.S. and global recession began in December 2007? Overall, the majority (66%) of respondents from the manufacturing industry indicated they had lost 10% of employees or less in 2011, whereas in 2010, 43% of these organizations reported losing less than 10% of employees.  How does organizations’ financial health compare to 12 months ago? The manufacturing industry reported improved organizational financial health compared with a year ago. The percentage of manufacturing organizations that were in a significant recovery increased from 6% in 2010 to 19% in 2011. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 4
  • 5. Key Findings: Hiring Manufacturing Industry  Are organizations currently hiring? Three-quarters (75%) of respondents from the manufacturing industry are currently hiring, which is an increase from 51% in 2010.  Are organizations creating new positions or replacing jobs lost? In 2011, more than half (54%) of organizations in the manufacturing industry are hiring direct replacements of jobs lost since the recession began, an increase of 12 percentage points compared with 2010 (42%). Fewer organizations are hiring for completely new positions in 2011 (32%) than they were in 2010 (48%). SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 5
  • 6. Key Findings: Recruiting Challenges Manufacturing Industry  Is recruiting for specific jobs difficult in the current labor market? Among organizations that are currently hiring full-time staff, more than two-thirds (68%) of respondents from the manufacturing industry indicated that their organizations are having a difficult time recruiting for specific open jobs. When recruiting for jobs that require new and different skill sets in the manufacturing industry, more organizations are finding it difficult to find qualified individuals for these positions in 2011 (72%) compared with 2010 (43%).  What types of jobs are the most difficult to fill? The top five most difficult positions to fill for the manufacturing industry are high-skilled technical positions (e.g., technicians and programmers) (89%), engineers (88%), skilled trades (e.g., electricians, carpenters) (83%), managers and executives (80%), and sales representatives (74%). SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 6
  • 7. The Ongoing Impact of the Recession: Manufacturing Industry Organizations’ Financial Health SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 7
  • 8. Thus far, what percentage of full-time jobs have been lost at your organization since the U.S. and global recession began in December 2007? Manufacturing Industry Not applicable—did not lay off any 21% 2011 (n = 357) staff 2010 (n = 341) 25% 66% 1% to 5% of staff 20% 6% to 10% of staff 10% or less (2011 data) 66% *Less than 10% (2010 data) 43% 11% to 20% of staff (2011 data) 17% * 10% to 20% (2010 data) 32% 14% 21% to 50% of staff 22% 2% More than 50% of staff 3% Note: Percentages may not total 100% due to rounding. An asterisk (*) indicates 2010 data had different categories than 2011 data: “Less than 10% of staff” and “10% to 20% of staff.” SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 8
  • 9. Thus far, what percentage of full-time jobs have been lost at your organization since the U.S. and global recession began in December 2007? Manufacturing Industry Comparisons by industry The federal government and the finance industry are more likely to have had no layoffs compared with the construction, mining, oil and gas; manufacturing; state and local government; professional services; and high-tech industries. Construction, mining, oil and gas (20%) …are more likely to Manufacturing (21%) Federal government (46%) have had NO layoffs State and local government (31%) Finance (45%) than... Services—professional (30%) High-tech (29%) The construction, mining, oil and gas industry is more likely to have lost more than 50% of staff compared with the federal government, finance, manufacturing and professional services industries. Federal government (1%) …is more likely to Finance (0%) Construction, mining, oil and gas (10%) have lost more than 50% of staff Manufacturing (2%) than... Services—professional (2%) SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 9
  • 10. In relation to the U.S. and global recession, would you say your organization's overall financial health is declining or recovering compared with 12 months ago? Manufacturing Industry 19% 2011 (n = 359) In a significant recovery 6% 2010 (n = 339) 40% In a mild recovery 53% 17% No change compared with 12 months ago 22% 19% In a mild decline 14% 4% In a significant decline 5% Note: Percentages may not total 100% due to rounding. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 10
  • 11. In relation to the U.S. and global recession, would you say your organization's overall financial health is declining or recovering compared with 12 months ago? Manufacturing Industry Comparisons by industry The construction, mining, oil and gas; finance; manufacturing; professional services; and high-tech industries are more likely to be in a significant recovery compared with the federal government and state and local governments. Construction, mining, oil and gas (9%) Finance (11%) …are more likely to Federal government (2%) Manufacturing (19%) be in a significant recovery State and local government (1%) Services—professional (11%) than... High-tech (14%) SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 11
  • 12. The Ongoing Impact of the Recession: Manufacturing Industry Hiring SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 12
  • 13. Is your organization currently hiring full-time staff? Manufacturing Industry 75% Yes 51% 2011 (n = 360) 2010 (n = 335) 25% No 49% SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 13
  • 14. At what level(s) is your organization hiring? Manufacturing Industry Nonmanagement hourly employees 85% Nonmanagement salaried employees 64% Other management (e.g., directors, managers) 54% Executive/upper management (e.g., CEO, CFO) 20% Note: n = 268. Percentages do not total 100% due to multiple response options. Only respondents whose organizations were currently hiring full-time staff were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 14
  • 15. At what level(s) is your organization hiring? Manufacturing Industry Comparisons by industry The health industry is more likely to be hiring executive/upper management employees compared with the construction, mining, oil and gas; finance; manufacturing; professional services; and high-tech industries. Construction, mining, oil and gas (15%) …is more likely to Finance (20%) be hiring executive/upper Health (40%) Manufacturing (20%) management staff Services—professional (19%) than... High-tech (16%) The high-tech industry is more likely to be hiring nonmanagement salaried employees compared with the construction, mining, oil and gas; federal government; finance; health; manufacturing; state and local government; and professional services industries. Construction, mining, oil and gas (70%) Federal government (73%) …is more likely to Finance (68%) be hiring nonmanagement salaried High-tech (91%) Health (60%) employees Manufacturing (64%) than... State and local government (66%) Services—professional (79%) SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 15
  • 16. At what level(s) is your organization hiring? (continued) Manufacturing Industry Comparisons by industry The finance, health, manufacturing, and state and local government industries are more likely to be hiring nonmanagement hourly employees compared with the federal government, professional services and high-tech industries. Finance (77%) …are more likely to Federal government (58%) Health (90%) be hiring nonmanagement hourly Services—professional (59%) Manufacturing (85%) employees High-tech (51%) State and local government (79%) than... SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 16
  • 17. Which of the following best describes, in general, the nature of full-time positions your organization is currently hiring? Manufacturing Industry 32% Completely new positions 48% 14% New duties added to jobs lost (e.g., due to 2011 (n = 263) layoffs, attrition) since the recession began 2010 (n = 168) 10% 54% Direct replacements of jobs lost (e.g., due to layoffs, attrition) since the recession began 42% Note: Only respondents whose organizations were currently hiring full-time staff were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 17
  • 18. Which of the following best describes, in general, the nature of full-time positions your organization is currently hiring? Manufacturing Industry Comparisons by industry The state and local governments are more likely to be hiring direct replacements of jobs lost since the recession began compared with the construction, mining, oil and gas; federal government; finance; manufacturing; professional services; and high-tech industries. Construction, mining, oil and gas (49%) …are more likely to Federal government (63%) be hiring direct replacements of jobs Finance (60%) State and local governments (80%) lost since the recession began Manufacturing (54%) than... Services—professional (48%) High-tech (39%) SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 18
  • 19. Compared with the skills required for jobs lost since the recession began, do these completely new positions require any of the following skills? Manufacturing Industry Completely new and different skills 14% A mixture of new skills and the same 65% types of skills Approximately the same types of 21% skills Note: n = 78. Only respondents whose organizations were hiring full-time staff for “completely new positions” were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 19
  • 20. The Ongoing Impact of the Recession: Manufacturing Industry Recruiting Challenges SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 20
  • 21. If the new jobs being created by your organization require new and different skill sets, how easy do you think it will be—or has been thus far—to find qualified individuals for those positions? Manufacturing Industry 3% Very easy 2011 (n = 98) 13% 2010 (n = 95) 24% Somewhat easy 44% 63% Somewhat difficult 40% 9% Very difficult 3% Note: Percentages may not total 100% due to rounding. This question was asked only of respondents whose organizations were hiring full-time staff for positions with “new duties added to jobs lost” or “completely new positions” (see slide 17) that required either “a mixture of new skills and the same types of skills” or “completely new and different skills” (see slide 19). SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 21
  • 22. In general, in the current labor market, is your organization having a difficult time recruiting for specific jobs that are open in your organization? Manufacturing Industry No, 32% Yes, 68% Note: n = 253. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were currently hiring full- time staff were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 22
  • 23. In general, in the current labor market, is your organization having a difficult time recruiting for specific jobs that are open in your organization? Manufacturing Industry Comparisons by industry The manufacturing and high-tech industries are more likely to be having a difficult time recruiting for specific jobs compared with the construction, mining, oil and gas; federal government; finance; and state and local government industries. …are more likely to Construction, mining, oil and gas (51%) be having a difficult time recruiting Manufacturing (68%) Federal government (31%) for specific jobs that are open in their High-tech (71%) Finance (49%) organization State and local government (33%) than... SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 23
  • 24. Do you believe that your organization is facing global competition (i.e., competition from other countries) for jobs that your organization is having difficulty filling? Manufacturing Industry Yes, 27% No, 73% Note: n = 148. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 24
  • 25. Do you believe that your organization is facing global competition (i.e., competition from other countries) for jobs that your organization is having difficulty filling? Manufacturing Industry Comparisons by industry The construction, mining, oil and gas; manufacturing; and high-tech industries are more likely to believe that their organization is facing global competition compared with the finance and state and local government industries. …are more likely to Construction, mining, oil and gas (34%) believe that their organization is Finance (8%) Manufacturing (27%) facing global competition State and local government (4%) High-tech (42%) than... SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 25
  • 26. Has your organization hired any workers from outside the U.S. in an attempt to fill key jobs that have been difficult to fill? Manufacturing Industry No 75% Yes 20% No, but we are 4% considering it No, but we have plans to do so in 1% the next 12 months Note: n = 166. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 26
  • 27. Has your organization hired any workers from outside the U.S. in an attempt to fill key jobs that have been difficult to fill? Manufacturing Industry Comparisons by industry The high-tech industry is more likely to have hired workers from outside the U.S. in an attempt to fill hard-to-fill jobs compared with the federal government, finance, manufacturing, state and local government, and professional services industries. Federal government (16%) …is more likely to Finance (5%) High-tech (50%) have hired workers from outside the U.S. Manufacturing (20%) than... State and local government (11%) Services—professional (26%) The health, manufacturing and professional services industries are more likely to have hired workers from outside the U.S. in an attempt to fill hard-to-fill jobs compared with the finance industry. Health (24%) …are more likely to Manufacturing (20%) have hired workers from outside the U.S. Finance (5%) Services—professional (26%) than... SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 27
  • 28. Has your organization hired any U.S. veterans in an attempt to fill key jobs that have been difficult to fill? Manufacturing Industry Yes 44% No 34% No, but we are 18% considering it No, but we have plans to do so in the 4% next 12 months Note: n = 146. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 28
  • 29. Has your organization hired any U.S. veterans in an attempt to fill key jobs that have been difficult to fill? Manufacturing Industry Comparisons by industry The federal government is more likely to have hired U.S. veterans in an attempt to recruit for hard-to-fill jobs compared with the construction, mining, oil and gas; finance; health; manufacturing; state and local government; professional services; and high-tech industries. Construction, mining, oil and gas (50%) Finance (13%) …is more likely to Health (44%) Federal government (94%) have hired U.S. veterans Manufacturing (44%) than... State and local government (37%) Services—professional (35%) High-tech (34%) The construction, mining, oil and gas; health; manufacturing; state and local government; professional services; and high-tech industries are more likely to have hired U.S. veterans in an attempt to fill hard-to-fill jobs compared with the finance industry. Construction, mining, oil and gas (50%) Health (44%) …are more likely to Manufacturing (44%) have hired U.S. veterans Finance (13%) State and local government (37%) than... Services—professional (35%) High-tech (34%) SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 29
  • 30. In general, what knowledge/basic skill gaps do job applicants have in your industry? Manufacturing Industry Mathematics (computation) 60% Writing in English (grammar, spelling, etc.) 40% Reading comprehension (in English) 40% English language (spoken) 31% Science 19% Technical (computer, engineering, mechanical, etc.) 10% Foreign languages 9% Government/economics 2% Humanities/arts 1% History/geography 1% Other 8% Note: n = 140. Percentages do not total 100% due to multiple response options. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 30
  • 31. In general, what applied skill gaps do job applicants have in your industry? Manufacturing Industry Critical thinking/problem solving 59% Teamwork/collaboration 45% Leadership 42% Written communications 39% Professionalism/work ethic 39% Oral communications 33% Creativity/innovation 30% Information technology application 26% Lifelong learning/self-direction 25% Ethics/social responsibility 23% Diversity 15% Other 7% Note: n = 155. Percentages do not total 100% due to multiple response options. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 31
  • 32. Specific Job Categories Organizations Having Difficulty Recruiting Manufacturing Industry High-skilled technical (e.g., technicians, programmers) (n = 102) 89% Engineers (n = 127) 88% Skilled trades (e.g., electricians, carpenters) (n = 129) 83% Managers and executives (n = 126) 80% Sales representatives (n = 90) 74% Scientists (n = 28) 72% HR professionals (n = 73) 64% Production operators (n = 140) 56% Accounting and finance professionals (n = 97) 50% Hourly laborers (n = 139) 39% Drivers (n = 37) 38% Customer service representatives (n = 87) 28% Administrative support staff (n = 113) 17% Note: Chart represents “somewhat difficult” and “very difficult” responses. “Not applicable” responses were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. No statistics are provided where the n is less than 20; therefore, the job category of “high-skilled medical” (n = 7) was excluded from this analysis. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 32
  • 33. The Ongoing Impact of the Recession: Manufacturing Industry Demographics SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 33
  • 34. Demographics: Organization Sector Manufacturing Industry Publicly owned for-profit 34% Privately owned for-profit 63% Nonprofit 1% Government 0% Other 1% Note: n = 348. Percentages do not total 100% due to rounding. SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 34
  • 35. Demographics: Organization Staff Size Manufacturing Industry 1 to 99 employees 20% 100 to 499 employees 30% 500 to 2,499 employees 27% 2,500 to 24,999 employees 18% 25,000 or more employees 5% n = 343 SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 35
  • 36. Demographics: Other Manufacturing Industry Does your organization have U.S.- Is your organization a single-unit organization based operations (business units) only or a multi-unit organization? or does it operate multinationally? Single-unit organization: An organization in which the location and the 30% U.S.-based operations only 49% organization are one and the same Multi-unit organization: An organization Multinational operations 51% 70% that has more than one location n = 344 n = 351 For multi-unit organizations, are HR policies and practices determined by the multi-unit What is the HR department/function headquarters, by each work location or both? responded for throughout this survey? Multi-unit headquarters determines HR policies 32% and practices Corporate (company wide) 49% Each work location determines HR policies and Business unit/division 21% 7% practices Facility/location 30% A combination of both the work location and the multi-unit headquarters determine HR policies 61% n = 266 and practices n = 265 SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 36
  • 37. SHRM Poll: The Ongoing Impact of the Recession: Manufacturing Industry Methodology  Response rate = 13%  Sample composed of 360 randomly selected HR professionals from the manufacturing industry in SHRM’s membership  Margin of error +/-5%  Survey fielded August 18-September 2, 2011 For more poll findings, visit www.shrm.org/surveys Follow us on Twitter: http://twitter.com/SHRM_Research Project leader: Tanya A. Mulvey, Survey Research Analyst, SHRM Research Project contributors: Mark Schmit, Ph.D., SPHR, Vice President, SHRM Research Evren Esen, Manager, SHRM Survey Research Center Copy editor: Katya Scanlan, SHRM Knowledge Center SHRM Poll: The Ongoing Impact of the Recession—Manufacturing Industry ©SHRM 2012 37